Adobe content viewer grey screen after login on windows 8.1

we're on Windows 8.1, content viewer is not running, after login it shows a  grey screen with just "Adobe content Viewer" on the upper left, but  nothing working....

I'm sorry Neil, I'm working on a folio on Indesign, if I share the folio from Folio Builder (Indesign) to my account, and then I open adobe content viewer on my iPad, I can see the cover of the folio shared and I can download it.
Instead, with the same account on adobe content viewer (windows 8.1), I see nothing and I can not do any action.

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