Adobe creative cloud already active code

I have bought adobe creative cloud, but i can't download it because the code is already active (thats the message i recieve when i try to use it.)

You had purchased the redemption code CC, it has been activated on August 29 th 2014. It is registered under the Email that is provided here.
One more activation count is still there.
Please refer to
CC desktop lists applications as "Up to Date" when not installed
Creative Cloud Help | Install, update, or uninstall apps
https://creative.adobe.com/products/creative-cloud
Hope these are

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