Adobe Creative Cloud applications

Has anyone else had trouble with downloading the Adobe Creative Cloud applications? I got everything I needed onto my iMac with no problem; now I want to get the programs onto my MacBook Pro, but I can't sign in with my ID on Adobe's website from my MacBook -- it says:
"The Adobe ID and/or password provided does not appear to be valid. Please try again."
I checked my ID and password countless times; I'm entering it in correctly.
Argh! Things of this nature NEVER go smoothly for me. Any ideas?? Thanks in advance!
Wendy

OMG... I feel like a dork. All I did was forget a period in my email address.
Jeez... I think I need to go to bed and call it a day. *LOL*
Anyways, thanks for looking guys!
W

Similar Messages

Adobe Creative Cloud application manager asks for daily login

Hi,
While I am I am at home or work, I can easily login to my Adobe Cloud services, in two months I'm going to be on a boat in the middle of nowhere with little, if any, Internet access. I will need to use this software offline for about a week and I need to nip this problem in the bud now.
Why am I being asked to login daily? This started after the credit card I was using for the monthly fee was stolen and I waited for its replacement. During that time my account was suspended but has since been updated, charged, and things should be back to normal with my new credit card but they are not.
Can anyone please tell me how to fix this?
Thank you,
john

well Jeff...nothing changed. I am leaving at 0600 tomorrow morning for 10 days and i have no use of the adobe tools when i am not connected to the internet. i told the rep khahil or whatever his name was and he said something along the lines of the problem with my account does not matter because i have a payment due in june and i asked him twice what that has to do with anything and he never replied.
i am sick to death of the good for nothing reps. they do not understand english. they do not seem to care (at least the ones I've had the misfortune of working with). when i tell one of them to call me at 10am CDT and he calls me not once, not twice but 4 times after I've told him when I am available and he cannot seem to do it.
I updated the installer. I have done everything I was told to do or suggested I do and this 'cloud' service is not what i am paying for. i am paying for something that works as advertised and this comes no where near it. no where does the plan's fine print say that i must maintain a constant connection to the internet for the tools/applications to work.
no where does the terms and conditions say that i need to log in every time i reboot my computer or lose my internet connectivity. if this is the future of adobe...i am not looking forward to it. forcing all users to this rental software model is insane especially when it does not work...and mine clearly does not work.
so now i am leaving on a trip with no lightroom and no photoshop and after i began working on this a month ago with you. i made the mistake of trusting your technical support people to know their business and to handle your clients with some sense of urgency.
when i return, i will be calling your executive offices and i will tell them in detail how frustrating this whole process has been which has only been aggrevated with your poor technical support team. Jeff...I honestly feel like you're the only Adobe representative that I have talked to up to this date that actually gives a flying flip about my experience. the people i have been handed off to both in chat, on the phone, and the other tech i've talked to on this forum who told me that my problem "doesn't matter" and never responded to my last question posted yesterday afternoon, clearly do not care about anyone.
count me as VERY UNHAPPY with Creative Cloud as a product and my opinion is it is a failure and a waste of my money. I should have bought the disc version and not gone down this 'rental software' route.
Message was edited by: JohnChampion2

I can't find After Effects in Adobe Creative Cloud Application List ?

What should I do ?

Your computer doesn't meet the system requirements:
http://www.adobe.com/products/aftereffects/tech-specs.edu.html
See this:
http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

I have installed Adobe Creative Cloud application, but don't match

I don't open all softwares. I have already done the restore of my mac, but nothing.
Anyone can help me?

Contact Customer CareContact Customer Care@

Deploying Adobe Creative Cloud via GPO

A few months ago my long and lasting journey with Adobe CC started and I was pretty eager to deploy the software in our enterprise. As it comes out, with a little help from Adobe, that just made me crazy and a few pretty pointless and sensless tests I finally managed it somehow to get Adobe CC deployment via GPO. None of our users have local admin rights due to restrictive policy in our enterprise. All testing and configuration was made on Windows 7 Enterprise (x86 and x64) machines.
As we don't use SCCM in our environment it was critical to use "simple" GPO rollout for software. As there are MSI's with all the packages I started my journey...
To start it all of:
As it seems, you cannot buy licenses any more permanent and you can buy them via subscription. OK, that's one way to go and since we need all these products in future we went in evaluating it. Since we cannot buy licenses in a big order like adobe wants us to we were only left to buy the creative cloud for teams and not for enterprise. Still, this was fine to, since adobe offered the cloud packager and a lot of documentation, i thought at least.
To test and make sure that we can deploy all of the wanted features of creative cloud we bought 2 licenses for the IT-staff. During testing, late semptember/october 2014, with the cloud packager in version 1.6 I was able to deploy the packages and software as we wanted. Just as information, we wanted our users to have Bridge, Photoshop, InDesign, Illustrator, Dreamveawer, Prelude and the most important thing, we did NOT want the creative cloud desktop application due to company restrictions. Well as mentioned before everything worked as charm and I was just happy to start ordering the licenses for all of our users and get things done
Well, as a lot surely know, the process of ordering the licenses and getting things rolling in a enterprise sometimes takes a little (more) time. After about one or two months later everything was ready and set and I was feeling like this is going to be a piece of cake. Make new packages with the cloud packager, create the gpo's, test the deployment, invite the users and I'm the king of the jungle.
That was what I thought...
Adobe was so nice to release the newer and more improved version (I think 1.7 or 1.8) of the cloud packager, that suddenly hasn't been able to deactivate the creative cloud desktop application. Well, not a problem I thought to myself, I'll just uninstall it later on and it's fine. Since there are about 20 users that were getting the software it would be a not so nice job, but once done it's done and it shouldn't happen again.
Then i was hit by Adobe with a colossal fist right in the face! Why are you asking? Well as I mentioned above, the deployment via GPO worked fine and now? Not anymore, since the exception deployer couldn't install the applications it just broke everything and didn't even try to install the other applications that don't need the exception deployer. After a few e-mails and further testing, run as local admin, run installation after being copied to local, I lost fate that this is ever going to work.
Adobe gave me the best help they could and I even had a deployment expert in on a web session and he gave me a short commandlet (exception deployer) and said that it has to work this way but surprise, it didn't. As I was getting more and more frustrated by this situation and the exception deployer I started to shrink down the packages as much as possible so that there are no applications that needed to be deployed with the exception deployer. I run tests and guess what? It worked! Man, was I happy that after almost a month things started getting in the right shape. As I couldn't sleep because of this mess I started testing the applications that Adobe techs said needed the exception deployer. I created a new package just for Lightroom 5 (yeah, I know there is a newer version out now, but not at that moment) and saw that it landed in this exception folder that is made during packaging with the cloud packager. I was just curious to test it and made a new GPO for just Lightroom, as a MSI was also within the package I figured, why not give it a try? It worked again!?! I was pretty surprised due to the information that it shouldn't be working, as Adobe techs stated.
The simpler problem was the creative cloud desktop application. After having the Adobe techs in on a websession they stated, that it should work if I choose enterprise licensing to get rid of this software. But due to Adobe's updating policy of the creative cloud packager, there has been a newer version released (1.9) that opted out this feature to deactivate the installation of the creative cloud desktop application. I thought myself, why? Just please tell us why Adobe do we need this? But OK, there was also a solutions for this problem, the adobe creative cloud cleaning tool. If you create and XML file that is being read from the cleaning tool you can run this and "almost silently" uninstall the software via GPO. I gave it a shot and it works like a charm.
To be honest I thought, that Adobe due to it's status as THE software company when it comes to creating/editing multimedia content they would know about the problems some of their customers across the globe could be having. As it seems, they don't care enough or haven't ever had somebody with a similar problem(what I cannot believe, but all right) to share some more detailed information about a case like this.
I know, why have we bought it, if we don't need any cloud space? Well it's simple, Adobe creative products are needed and the CS6 products won't be here forever so it's better to start sooner than later with migration to a newer release. Still I was hoping to get more help from Adobe....
Just to share the packages with you:
"Complete 32Bit" package includes: Audition CS6+Updates, Bridge CC, Dreamweaver CC 2014.1, Edge Animate CC 2014, Fireworks CS6, Illustrator CC 2014, Incopy CC 2014, InDesign CC 2014, Photoshop CC 2014, Prelude CS6
"Complete 64Bit" package includes: Audition CS6+Updates, Bridge CC, Dreamweaver CC 2014.1, Edge Animate CC 2014, Fireworks CS6, Illustrator CC 2014, Incopy CC 2014, InDesign CC 2014, Photoshop CC 2014, Prelude CS6, Premiere Pro CC 2014, SpeedGrade CC 2014
"InDesign 32Bit" package includes: InDesign CC 2014
"InDesign 64Bit" package includes: InDesign CC 2014
"Lightroom 5 32Bit" package: Lightroom 5
"Lightroom 5 64Bit" package: Lightroom 5
None of these packages needed the exception deployer to be run. It was all tested on different (also different machine specs) 32bit and 64bit machines. The OS was always Windows 7 Enterprise.
To uninstall the creative cloud desktop application i wrote a batch file:
@ECHO OFF
IF EXIST C:\log_adobe_cc_cleaner\*.* EXIT ## checks if this folder is existent. If not it continues. If there is the folder it stops and won't run again ##
mkdir C:\temp_adobe_cc_cleaner ## creates a temp folder, as the uinstall tool can only be run locally ##
xcopy \\your_server\your_share$\adobecc\adobecc-cleaner\*.* C:\temp_adobe_cc_cleaner\*.* /Y ## copies the complete content of the folder to the newly created local folder ##
call "C:\temp_adobe_cc_cleaner\AdobeCreativeCloudCleanerTool.exe" --cleanupXML=C:\temp_adobe_cc_cleaner\cleanup_desktop_app.xml
xcopy "%Temp%\Adobe Creative Cloud Cleaner Tool.log" "C:\log_adobe_cc_cleaner\*.*" /Y ## copies the log file to folder, creates the folder itself ##
rmdir /q /s "C:\temp_adobe_cc_cleaner" ## removes the adobe creative cloud unintaller from local machine, leaves the log file folder for further check if the creative cloud uninstall tool needs to be rerun ##
The XML file has following written:
<?xml version="1.0" encoding="UTF-8"?>
<Products>
<Properties>
<Property name="eulaAccepted">1</Property>

</Properties>
<CreativeCloud>
<Product productName="Adobe Creative Cloud" version="2.0"/>

</CreativeCloud>
<AdobeIdCredentials>

</AdobeIdCredentials>
</Products>
Updating of the Adobe products is done with Secunia CSI in our enterprise, but there is also the posibility to remotely run the updatemanager.exe or via logon/logoff script.
What I also found out, was the dependency of vcredist for adobe products. You need the 2010, 2012 of them and most importantly in the x86 and x64 version! In case you get a .DLL missing error.
I hope this here helps someone who has lost a lot of nerves and a lot of time due to the deployment of Adobe creative cloud applications. I stil hope that there is going to be a better and easier way to deploy this.
Excuse me for the bad english, good luck with your deployment and maybe we can get Adobe a bit smarter from our all experience to make us a good deployment method.
Toni

Slim.nl is an indirect seller of Adobe products whose policies are not known to us. In our server we do not see any purchase from Adobe.com.
Please try to purchase from https://store2.adobe.com/cfusion/store/html/index.cfm?store=OLS-NL&event=displayProduct&ca tegoryPath=/Applications/AcrobatProX
You do have an Adobe ID with the Email provided here.
Regards
Rajshree

Adobe Creative Cloud connectivity issue on Websense run network; Failed to send the request to server to get the response - 12002

Hi all,
I am able to install the Windows Adobe Creative Cloud application fine on Windows 7 box but the application fails to establish a connection with Adobe server/-s.
We use a proxy with Websense as our network security solution. Proxy configuration script is set in Internet Options. We have not tried to whitelist anything as per http://helpx.adobe.com/creative-cloud/kb/proxy-authentication-support-creative-cloud.html as the errors suggest the application does not even connect to the proxy server/Websense at all.
Please see below snippet from that DLM.log file that contains the error messages - please have a look. Could anybody tell me what it means or advise how to resolve this please? I don't see the Adobe Creative Cloud tool to have any options where manual proxy settings can be setup to try that.
<snip>
11/05/14 08:50:48:184 | [INFO] | | | | | | | 5236 | **File download complete.**
11/05/14 08:50:52:145 | [INFO] | | | | | | | 3732 | **File download complete.**
11/05/14 08:51:05:327 | [INFO] | | | | | | | 1784 | **File download complete.**
11/05/14 08:51:06:968 | [ERROR] | | | | | | | 3452 | The windows error code is - 12002
11/05/14 08:51:06:968 | [ERROR] | | | | | | | 3452 | Failed to send the request to server to get the response - 12002
11/05/14 08:51:06:968 | [ERROR] | | | | | | | 3452 | the download job (0) failed to execute. The job state is STOPPED_STATE
11/05/14 08:51:06:992 | [INFO] | | | | | | | 6844 | some intermittent error. Retrying now. Error code is 12002 and error type is -45
11/05/14 08:51:11:514 | [INFO] | | | | | | | 6844 | incrementing the thread. now the active thread count is 2
11/05/14 08:51:12:519 | [INFO] | | | | | | | 6648 | **File download complete.**
11/05/14 08:51:16:541 | [INFO] | | | | | | | 6844 | decrementing the thread count. now the active thread count is 1
11/05/14 08:51:22:281 | [INFO] | | | | | | | 3452 | resetting intermitent error 9 from to 1 to 0
11/05/14 08:51:29:022 | [INFO] | | | | | | | 1836 | **File download complete.**
11/05/14 08:52:22:381 | [INFO] | | | | | | | 7220 | incrementing the thread. now the active thread count is 2
11/05/14 08:52:26:971 | [ERROR] | | | | | | | 6756 | The windows error code is - 12002
11/05/14 08:52:26:971 | [ERROR] | | | | | | | 6756 | Failed to send the request to server to get the response - 12002
11/05/14 08:52:26:971 | [ERROR] | | | | | | | 6756 | the download job (5) failed to execute. The job state is STOPPED_STATE
11/05/14 08:52:27:383 | [INFO] | | | | | | | 7220 | some intermittent error. Retrying now. Error code is 12002 and error type is -45
11/05/14 08:52:27:663 | [INFO] | | | | | | | 4908 | resetting intermitent error 9 from to 1 to 0
11/05/14 08:52:28:733 | [INFO] | | | | | | | 6064 | **File download complete.**
11/05/14 08:52:42:810 | [INFO] | | | | | | | 7220 | **File download complete.**
11/05/14 08:52:45:570 | [INFO] | | | | | | | 3788 | **File download complete.**
</snip>
There is also an INFO class message that talks about resetting an ‘error 9’ from 1 to 0.

Hi all,
I am able to install the Windows Adobe Creative Cloud application fine on Windows 7 box but the application fails to establish a connection with Adobe server/-s.
We use a proxy with Websense as our network security solution. Proxy configuration script is set in Internet Options. We have not tried to whitelist anything as per http://helpx.adobe.com/creative-cloud/kb/proxy-authentication-support-creative-cloud.html as the errors suggest the application does not even connect to the proxy server/Websense at all.
Please see below snippet from that DLM.log file that contains the error messages - please have a look. Could anybody tell me what it means or advise how to resolve this please? I don't see the Adobe Creative Cloud tool to have any options where manual proxy settings can be setup to try that.
<snip>
11/05/14 08:50:48:184 | [INFO] | | | | | | | 5236 | **File download complete.**
11/05/14 08:50:52:145 | [INFO] | | | | | | | 3732 | **File download complete.**
11/05/14 08:51:05:327 | [INFO] | | | | | | | 1784 | **File download complete.**
11/05/14 08:51:06:968 | [ERROR] | | | | | | | 3452 | The windows error code is - 12002
11/05/14 08:51:06:968 | [ERROR] | | | | | | | 3452 | Failed to send the request to server to get the response - 12002
11/05/14 08:51:06:968 | [ERROR] | | | | | | | 3452 | the download job (0) failed to execute. The job state is STOPPED_STATE
11/05/14 08:51:06:992 | [INFO] | | | | | | | 6844 | some intermittent error. Retrying now. Error code is 12002 and error type is -45
11/05/14 08:51:11:514 | [INFO] | | | | | | | 6844 | incrementing the thread. now the active thread count is 2
11/05/14 08:51:12:519 | [INFO] | | | | | | | 6648 | **File download complete.**
11/05/14 08:51:16:541 | [INFO] | | | | | | | 6844 | decrementing the thread count. now the active thread count is 1
11/05/14 08:51:22:281 | [INFO] | | | | | | | 3452 | resetting intermitent error 9 from to 1 to 0
11/05/14 08:51:29:022 | [INFO] | | | | | | | 1836 | **File download complete.**
11/05/14 08:52:22:381 | [INFO] | | | | | | | 7220 | incrementing the thread. now the active thread count is 2
11/05/14 08:52:26:971 | [ERROR] | | | | | | | 6756 | The windows error code is - 12002
11/05/14 08:52:26:971 | [ERROR] | | | | | | | 6756 | Failed to send the request to server to get the response - 12002
11/05/14 08:52:26:971 | [ERROR] | | | | | | | 6756 | the download job (5) failed to execute. The job state is STOPPED_STATE
11/05/14 08:52:27:383 | [INFO] | | | | | | | 7220 | some intermittent error. Retrying now. Error code is 12002 and error type is -45
11/05/14 08:52:27:663 | [INFO] | | | | | | | 4908 | resetting intermitent error 9 from to 1 to 0
11/05/14 08:52:28:733 | [INFO] | | | | | | | 6064 | **File download complete.**
11/05/14 08:52:42:810 | [INFO] | | | | | | | 7220 | **File download complete.**
11/05/14 08:52:45:570 | [INFO] | | | | | | | 3788 | **File download complete.**
</snip>
There is also an INFO class message that talks about resetting an ‘error 9’ from 1 to 0.

Adobe Creative Cloud syncing/updating/installing problems

Hello Forum,
I am experiencing problems with the Adobe Creative Cloud application. It is telling me that 13 Adobe applications that I have deleted from my hard drive using the included uninstall apps are, right now, "Up to Date" on my hard drive. Additionally, when I try to re-install one of these deleted yet "Up to Date" applications (Acrobat Pro XI), I cannot because it's listed as "Up to Date."
Does anyone know why the Cloud app is not updating itself since my uninstalls? Or what is lingering on my system that may be confusing it? If it's the latter, is there a universal uninstall app for all Adobe application files on one's hard drive? I figure if I can do that, I can start over fresh. I already used the Creative Cloud's own uninstall app to delete it and re-install it, though that didn't change the information it's giving me.
Thanks in advance for anyone's help,
Scott

Hi Legendary Hearts,
Please refer the kb: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html.
Regards,
Romit Sinha

Unable to install Creative cloud applications

I just installed Mavericks on a iMac 21.5 2.8 Quad I7 computer. I also tried to install Adobe Creative cloud application and it errors out everytime.
The error code is as follows_
Exit Code: 7 please see specific errors below for troubleshooting. For example, ERROR: DF024
error(s) Payload: adobeColorCommonSet CMYK CC 5.0.0.0
Unable to preserve original file at "/Library/Colorsync/Profiles/Profiles" (seq 21)
Anyone know how I can fix this?
Thanks
KW

Perhaps something is either corrupted or off on permissions?
Try running repair of permissions and see if it goes OK after that.

Adobe Creative Cloud will not Sync Any Files/Folders (MAC OSX)

I am posting this more as a guide for people having similar issues than I am a question, as it has already been resolved but I could not find this answer anywhere on the forums.
Here was my situation:
After a fresh install of a completely empty creative cloud account, Creative Cloud is unable to sync any files or folders.
In order to troubleshoot the issue, I created a single <folder> and 1 file (Instructions.txt) inside my Creative Cloud Folder that needed to sync. Remember, this was a brand new install on a brand new account.
I then attempted to sync.
Here is an excerpt from my CoreSync log, so that you can see the errors being generated:
20141105-115144.374: Job 'CreativeCloudFiles': Analyze Finished OK
20141105-115144.374: ===== 2014-11-05 11:51:44: Job 'CreativeCloudFiles': SYNC started by Job start on computer 'TSDMAC01' =====
20141105-115144.374: CreativeCloudFiles: /Users/<me>/Creative Cloud Files <-> acsl://scss.adobesc.com/files (acsl://scss.adobesc.com:80/files) [DirectDest], ConflictOnDiffItemsNoCommonHistory, CleanupOldGens=24m, TmpDest, SameBeforeSyncAsInAnalyze, DetectMovesAndRenames, DetectFolderMoves, WorkerThreads=8, FileLinksDrill, CopyCreateTime, ResolveConflicts=RightToLeft, RenamesLosingFile
20141105-115144.416: Start UL: /Instructions.txt (New)
20141105-115144.436: Starting a batch of 1
20141105-115144.436: SqlStatement::prepare: error is 'SQL logic error or missing database' with query 'INSERT INTO pending_requests (created, item_id, f_path, f_name, ev_type, request_id)VALUES (:eventTime,:itemId,:path,:name,:eventType,:requestId)'
20141105-115144.438: Start UL: /<folder> (Del)
20141105-115144.439: AcslSvcFS::CreatePendingRequestEntry: Error adding pending entry with name '/files/Instructions.txt': SQL logic error or missing database
20141105-115144.442: Copy New '/Users/<me>/Creative Cloud Files/Instructions.txt' -> 'acsl://scss.adobesc.com:80/files/Instructions.txt'
- ERROR: Copying file: Error adding pending entry with name '/files/Instructions.txt': SQL logic error or missing database
20141105-115144.442: Finish UL: /Instructions.txt (New): Copying file: Error adding pending entry with name '/files/Instructions.txt': SQL logic error or missing database
20141105-115144.458: SqlStatement::prepare: error is 'SQL logic error or missing database' with query 'INSERT INTO pending_requests (created, item_id, f_path, f_name, ev_type, request_id)VALUES (:eventTime,:itemId,:path,:name,:eventType,:requestId)'
20141105-115144.459: AcslSvcFS::CreatePendingRequestEntry: Error adding pending entry with name '/files/<folder>': SQL logic error or missing database
20141105-115144.459: Ending a batch of 1
20141105-115144.459: Finish UL: /<folder> (Del): No error
I called Adobe Customer Support, and after explaining the situation, was first instructed on how to save a file to my Creative Cloud folder. Just a note to Adobe, when a customer sends you a detailed log file and tells you they have already tried certain steps from the forums, don't start at using Adobe 101.
Customer service insisted that I try deleting options.tix again. I did so, following the instruction posted here: Re: I can't sync to my files In the CC desktop app
This did not work.
Support then requested that I navigate to /Users/<my username>/Library/Application\ Support/Adobe/ and rename the "CoreSync" folder to "Coresyncold".
Upon doing, killing "Adobe Creative Cloud" and "CoreSync" processes, and restarting the "Adobe Creative Cloud" Application, all syncing functionality worked correctly.
To summarize, this fixed the issue:
Rename "CoreSync" to "Coresyncold" (Functionally, the same as deleting it)
Kill "Adobe Creative Cloud" and "CoreSync" Processes
Restart "Adobe Creative Cloud"
Here is the process as terminal commands:
mv ~/Library/Application\ Support/Adobe/CoreSync ~/Library/Application\ Support/Adobe/CoreSyncOld
killall Creative\ Cloud
killall CoreSync
open -a Creative\ Cloud
Good Luck,
Michael

Hi, Thanks for the reply. Everything worked fine until I updated to CC14. after that, I receive conflicted file messages. So, I archived all my files that were in cloud. I opened each file on my Mac and re-saved them using SaveAs so I was sure the file was in the CC14 format. I uploaded each file to the cloud as they would not synch. Now when I work on a file I get double the files showing the original file (with the old upload date) and the conflicted file on my Mac. I have no idea now which file I am actually using is the original file or the conflicted file. Still today, nothing synchs - I get the "Some Files failed to Sync" message - click Learn More and the message tells me that the cloud is working perfectly... but it's not... my files aren't synching... I have worked on two files today and neither have synched. It's the weirdest thing...

I am unable to install my Creative Cloud applications

To add to the confusion: I have the full Creative Cloud installed since its first inception in 2012 and I'm a paying member. Now I cannot install lightroom or any other program that I should be able to install according to the downloadcentre, the AAM just doesn't want to install them whatever I try. I even tried yelling very loud and expressing my discomfort in very explicit terms but as usual it just did nothing. So now I'm asking you, dear adobe servicecenter, can I please get a program that actually gives me what I pay for?
Windows 7 x64 -32 GB memory, some 11 TB diskspace and adminrights granted to the AAM.

Wiko1967 it sounds like you are clicking download on the download center page at https://creative.adobe.com/. Please try using a different browser and try again. You should be prompted to download and install the Adobe Creative Cloud application.
You can find more details on how to install your applications at http://forums.adobe.com/thread/1234831.

Creative Cloud Application Manager error/unable to update Lightroom

I am currently on a Mac and my Adobe Creative Cloud Application Manager (AAM) is having some issues.
I ran the update this morning when I heard that camera raw had been updated. The updated completely successfully for camera raw.
AAM is showing that my current version of Lightroom is 4.4. When launching the Lightroom application it is still showing that it is 4.3 and that the update for 4.4 is available. I checked the application manager in OSX and it shows that the current version is indeed still 4.3.
Since I am using creative cloud and not stand alone products, I thought that the AAM would update my programs and why is the AAM not updating my Lightroom from 4.3 to 4.4. Is it because camera raw updated and it is erroneously reporting that Lightroom has been updated?
I have never used a beta or RC version of lightroom on this computer, only final products and updates that have been provided with creative cloud.
Is Lightroom a program that you have to manually update outside of creative cloud application manager? That doesn't make sense to me since it is one of the programs included with the subscription and was installed with the application manager.
My hopes are that I'm not the only one having this issue and by posting this Adobe becomes aware of this.

Thanks for the reply.
To clarify for the community and to make sure I understand you (Adobe Staffer) correctly you are saying right now the current fix action (update path) is for us to update the same way we were if this was a stand alone lightroom install outside of creative cloud and seperate from the Adobe Application Manager. Which is downloading the 427MB file from the Adobe website and installing/updating?
I just want to verify before I do this and it causes future conflicts with my subscription and future updates.
Thanks for the help.

Adobe Creative Cloud Extension Manager CC for Vista 64bit OS

Hello I discovered that I do not have Adobe Creative Cloud Extension Manager CC installed and tried to download it from your site. When I hit the download button it says that it is not compatible with my OS Vista 64bit.
Do you have a link to a compatible version that I can download and install to work will all of my Adobe Creative Cloud Applications such as photoshop etc.

Hi Susan,
Extension Manager and most of the other Creative Cloud application are not supported on the Windows Vista.
You can download and install Extension Manager CC from
http://www.adobe.com/exchange/em_download/
However it may work or not.
Thanks,
Manish Sharma

Adobe Creative Cloud Crashes on startup under OS X 10.8.5

After working with Adobe Support on the problem of the Adobe Creative Cloud Installer crashing:
http://forums.adobe.com/thread/1301546
The Adobe Support person had be create a root account to install Adobe Creative Cloud.   While this did allow me to install the Adobe Creative Cloud.app, it does not allow be to run it as a normal user or as an administrator user.
When I attempt to run the Adobe Creative Cloud.app, it crashes immediately on startup under OS X 10.8.5 unless I am running logged into the root account. This happens when I try to run Adobe Creative Cloud.app as a standard user or as a user with admin privileges.
In other words, the only way I am able to run the Adobe Creative Cloud application is if I take the dangerious option of enablign the root account, logging into it and then directly running the application.
See the next message for a crash dump.
Please advise me on how I can run Adobe Creative Cloud.app without having to both enable and login to the root account.

Here is the crash report when I attempt to run Adobe Creative Cloud.app without dangerious option of enablign the root account, logging into it and then directly running the application:
Process:         Creative Cloud [535]
Path:            /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud
Identifier:      com.adobe.acc.AdobeCreativeCloud
Version:         2.1.2.232 (2.1.2.232)
Code Type:       X86 (Native)
Parent Process: launchd [160]
User ID:         501
Date/Time:       2013-09-24 00:51:57.293 +0200
OS Version:      Mac OS X 10.8.5 (12F37)
Report Version: 10
Interval Since Last Report:          108 sec
Crashes Since Last Report:           2
Per-App Crashes Since Last Report:   2
Anonymous UUID:                      67B74E60-DD9E-19A1-5BD5-D6CBA5C03C63
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
/Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib                  0x974243ba __kill + 10
1   libsystem_kernel.dylib                  0x974234b8 kill$UNIX2003 + 32
2   libsystem_c.dylib                       0x9962b660 abort + 215
3   libc++abi.dylib                         0x96cab7e0 abort_message + 151
4   libc++abi.dylib                         0x96ca9249 default_terminate() + 34
5   libc++abi.dylib                         0x96ca9289 safe_handler_caller(void (*)()) + 13
6   libc++abi.dylib                         0x96ca92f1 std::terminate() + 23
7   libc++abi.dylib                         0x96caa3e6 __cxa_throw + 110
8   com.adobe.acc.AdobeCreativeCloud          0x000be09f 0x9f000 + 127135
9   com.adobe.acc.AdobeCreativeCloud          0x000be1e6 0x9f000 + 127462
10 com.adobe.acc.AdobeCreativeCloud          0x000bd86e 0x9f000 + 125038
11 com.adobe.acc.AdobeCreativeCloud          0x000bd8dc 0x9f000 + 125148
12 com.adobe.acc.AdobeCreativeCloud          0x000bdb9a 0x9f000 + 125850
13 com.adobe.acc.AdobeCreativeCloud          0x000bddb6 0x9f000 + 126390
14 dyld                                    0x8feb1cda ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 230
15 dyld                                    0x8feb1fde ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
16 dyld                                    0x8feae268 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 356
17 dyld                                    0x8feae0ba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62
18 dyld                                    0x8fe9fe05 dyld::initializeMainExecutable() + 211
19 dyld                                    0x8fea3adb dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3050
20 dyld                                    0x8fe9f376 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 704
21 dyld                                    0x8fe9f077 _dyld_start + 71
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xbff60bc4 ecx: 0xbff60b3c edx: 0x974243ba
edi: 0x9962b596 esi: 0xbff60b74 ebp: 0xbff60b58 esp: 0xbff60b3c
   ss: 0x00000023 efl: 0x00000282 eip: 0x974243ba   cs: 0x0000000b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
cr2: 0xacc9c054
Logical CPU: 0
Binary Images:
   0x9f000 -    0xe8ff7 +com.adobe.acc.AdobeCreativeCloud (2.1.2.232 - 2.1.2.232) <10478D70-6468-35CD-8B3A-8D8D8C3C7B5F> /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud
   0xf8000 -   0x125ff7 +com.growl.growlframework (1.3 - 1.3) <5C271922-7459-3DCB-BDC2-53135B47CDDC> /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/Frameworks/Growl.framework/Versions/A/Growl
0x8fe9e000 - 0x8fed0e57 dyld (210.2.3) <23DBDBB1-1D21-342C-AC2A-0E55F27E6A1F> /usr/lib/dyld
0x90007000 - 0x90008fff libremovefile.dylib (23.2) <9813B2DB-2374-3AA2-99B6-AA2E9897B249> /usr/lib/system/libremovefile.dylib
0x90009000 - 0x90032fff libxslt.1.dylib (11.3) <0DE17DAA-66FF-3195-AADB-347BEB5E2EFA> /usr/lib/libxslt.1.dylib
0x90033000 - 0x90075ff7 libcups.2.dylib (327.7) <6FAC537D-7EC3-3E82-B6E8-F87DE07546B5> /usr/lib/libcups.2.dylib
0x90076000 - 0x900ebff7 com.apple.ApplicationServices.ATS (332 - 341.1) <95206704-F9C9-33C4-AF25-FE9890E160B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x900ec000 - 0x900f9ff7 com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompress ion
0x901b2000 - 0x901b6fff com.apple.IOSurface (86.0.4 - 86.0.4) <6431ACB6-561B-314F-9A2A-FAC1578FCC86> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x901b7000 - 0x901dcffb com.apple.framework.familycontrols (4.1 - 410) <B1755756-BEA2-3205-ADAA-68FCC32E60BD> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x901e4000 - 0x901ecfff libcopyfile.dylib (89) <4963541B-0254-371B-B29A-B6806888949B> /usr/lib/system/libcopyfile.dylib
0x901ed000 - 0x905a5ffa libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x905a6000 - 0x9062bff7 com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x906b6000 - 0x906bfff9 com.apple.CommonAuth (3.0 - 2.0) <B28B58CA-C5B1-378E-A969-6A36C7F754D1> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x906c0000 - 0x906ccffe libkxld.dylib (2050.48.11) <CDE64419-0291-3E5E-906D-2974E25AC008> /usr/lib/system/libkxld.dylib
0x906cd000 - 0x9076dff7 com.apple.QD (3.42.1 - 285.1) <BAAC13D2-1312-33C0-A255-FAB1D314C324> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x9076e000 - 0x9077cfff libxar.1.dylib (105) <343E4A3B-1D04-34A3-94C2-8C7C9A8F736B> /usr/lib/libxar.1.dylib
0x90c25000 - 0x90d7effb com.apple.audio.toolbox.AudioToolbox (1.9.2 - 1.9.2) <461C4CCD-5F52-3D2F-AE22-D0CA7EF3F01A> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x90d80000 - 0x90d8afff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <B855E8B4-2EE3-3BFF-8547-98A0F084F9AF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x90d8b000 - 0x90d8eff7 libcompiler_rt.dylib (30) <CE5DBDB4-0124-3E2B-9105-989DF98DD108> /usr/lib/system/libcompiler_rt.dylib
0x90d8f000 - 0x90d98fff com.apple.CommerceCore (1.0 - 26.2) <B05709DD-3755-3635-B0CC-6CBBD17CFBD5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x90daa000 - 0x90e24ff3 com.apple.securityfoundation (6.0 - 55115.4) <8A3DA1FE-1985-3ECB-945A-6B1E853B4BDC> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x90e38000 - 0x90e38fff com.apple.vecLib (3.8 - vecLib 3.8) <2D2064EB-FDD5-38AB-B722-4AFA4C6EE0C9> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x911b2000 - 0x911d1ff3 com.apple.Ubiquity (1.2 - 243.15) <E10A2937-D671-3D14-AF8D-BA25E601F458> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x911d2000 - 0x911d4fff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
0x911d5000 - 0x911e5ff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x911e6000 - 0x911e9ffc libCoreVMClient.dylib (32.5) <CA150AC5-F98C-3F96-8B11-715B75A89C80> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x911ea000 - 0x91238ff3 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <6E858B9F-337A-314E-88B7-24A274ACE568> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x91244000 - 0x912a6fff libc++.1.dylib (65.1) <C0CFF9FF-5D52-3EAE-B921-6AE1DA00A135> /usr/lib/libc++.1.dylib
0x912ab000 - 0x912afffe libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib
0x912b0000 - 0x91347ff7 com.apple.ink.framework (10.8.2 - 150) <D90FF7BC-6B90-39F1-AC52-670269947C58> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x9134c000 - 0x9134dfff libquarantine.dylib (52.1) <094A1501-373E-3397-B632-8F7C5AC8EFD5> /usr/lib/system/libquarantine.dylib
0x9134e000 - 0x913caff3 com.apple.Metadata (10.7.0 - 707.12) <D9221655-56FE-332C-82FF-0CA7EDD521C1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x914dc000 - 0x91617ff7 libBLAS.dylib (1073.4) <FF74A147-05E1-37C4-BC10-7DEB57FE5326> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x916a6000 - 0x916aaff7 libmacho.dylib (829) <5280A013-4F74-3F74-BE0C-7F612C49F1DC> /usr/lib/system/libmacho.dylib
0x916ab000 - 0x916aeffc libpam.2.dylib (20) <FCF74195-A99E-3B07-8E49-688D4A6F1E18> /usr/lib/libpam.2.dylib
0x916af000 - 0x916d3fff com.apple.PerformanceAnalysis (1.16 - 16) <18DE0F9F-1264-394D-AC56-6B2A1771DFBE> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAna lysis
0x916f6000 - 0x91713fff libCRFSuite.dylib (33) <C9D72D0C-871A-39A2-8AFB-682D11AE7D0D> /usr/lib/libCRFSuite.dylib
0x91714000 - 0x9174ffef libGLImage.dylib (8.10.1) <E29ED217-09B3-3436-A961-B6F8EBAA7BED> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x917cd000 - 0x919e4fff com.apple.CoreData (106.1 - 407.7) <17FD06D6-AD7C-345A-8FA4-1F0FBFF4DAE1> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x919e6000 - 0x925a2ff3 com.apple.AppKit (6.8 - 1187.39) <ACA24416-D910-39B8-9387-52A6C6A561F8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x925a3000 - 0x925acffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x925ad000 - 0x92611ff7 com.apple.datadetectorscore (4.1 - 269.3) <C11C2014-298E-3E2B-9F5D-02CCD3CA4AB3> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCor e
0x92612000 - 0x9261bfff com.apple.DiskArbitration (2.5.2 - 2.5.2) <89822A83-B450-3363-8E9C-9B80CB4450B1> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x9261c000 - 0x9276affb com.apple.CFNetwork (596.5 - 596.5) <E2EE5B64-4DFD-3D5E-BB38-9DD0899FFB42> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x93521000 - 0x93530fff libGL.dylib (8.10.1) <74BE67B7-9EA0-3F16-B43B-48CB92C9ED27> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x93531000 - 0x93535ffc libGIF.dylib (851) <4821D945-2E32-3007-8E97-4A69807046FF> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x93f16000 - 0x94007ffc libiconv.2.dylib (34) <B096A9B7-83A6-31B3-8D2F-87D91910BF4C> /usr/lib/libiconv.2.dylib
0x94008000 - 0x94016ff7 libz.1.dylib (43) <245F1B61-2276-3BBB-9891-99934116D833> /usr/lib/libz.1.dylib
0x94017000 - 0x94019ffb libRadiance.dylib (851) <2739A726-2E9C-38DC-8A6E-412ABDC14405> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x941ae000 - 0x941aefff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <E54083A7-7467-3C3C-B30F-EE14C8D781A1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x9449c000 - 0x944a8ffa com.apple.CrashReporterSupport (10.8.3 - 418) <03BC564E-35FE-384E-87D6-6E0C55DF16E3> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporter Support
0x944a9000 - 0x944e8ff7 com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x9451f000 - 0x94522ff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x94523000 - 0x945d2ff7 com.apple.CoreText (260.0 - 275.17) <433387A6-69C1-32A5-9B61-9E2F6A5F9040> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x945d3000 - 0x946e0ff3 com.apple.ImageIO.framework (3.2.2 - 851) <36EEBDDC-0619-327E-826F-4413217C9D21> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x946e1000 - 0x946ebfff libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib
0x946ec000 - 0x94730ff7 libGLU.dylib (8.10.1) <5520818E-F290-3942-80B8-370CF9C9B54C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x94731000 - 0x94756ff7 com.apple.CoreVideo (1.8 - 99.4) <A26DE896-32E0-3D5E-BA89-02AD23FA96B3> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x94757000 - 0x9484fff9 libsqlite3.dylib (138.1) <AD7C5914-35F0-37A3-9238-A29D2E26C755> /usr/lib/libsqlite3.dylib
0x9485e000 - 0x9485efff libkeymgr.dylib (25) <D5E93F7F-9315-3AD6-92C7-941F7B54C490> /usr/lib/system/libkeymgr.dylib
0x949f0000 - 0x94bd8ffb com.apple.CoreFoundation (6.8 - 744.19) <DDD3AA21-5B5F-3D8F-B137-AD95FCA89064> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x94bd9000 - 0x94bdaffd com.apple.TrustEvaluationAgent (2.0 - 23) <E42347C0-2D3C-36A4-9200-757FFA61B388> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x94bdb000 - 0x94c73fff com.apple.CoreServices.OSServices (557.6 - 557.6) <E1600639-3EEC-3DF8-BD40-747BB2117988> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x94f23000 - 0x94f23fff com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x94f24000 - 0x94f51ffe libsystem_m.dylib (3022.6) <9975D9C3-3B71-38E3-AA21-C5C5F9D9C431> /usr/lib/system/libsystem_m.dylib
0x94f83000 - 0x95037fff com.apple.coreui (2.0 - 181.1) <C15ABF35-B7F5-34ED-A461-386DAF65D96B> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x950b2000 - 0x954cffff FaceCoreLight (2.4.1) <571DE3F8-CA8A-3E71-9AF4-F06FFE721CE6> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
0x954d0000 - 0x954dcff7 com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x954dd000 - 0x955dbff7 libFontParser.dylib (84.6) <7D3EB3CC-527E-3A74-816A-59CAFD2260A4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x956a6000 - 0x956bffff com.apple.Kerberos (2.0 - 1) <9BDE8F4D-DBC3-34D1-852C-898D3655A611> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x956c0000 - 0x957cd057 libobjc.A.dylib (532.2) <FA455371-7395-3D58-A89B-D1520612D1BC> /usr/lib/libobjc.A.dylib
0x957ce000 - 0x957d5fff libsystem_dnssd.dylib (379.38.1) <4F164CA8-4A4F-3B27-B88A-0926E2FEB7D4> /usr/lib/system/libsystem_dnssd.dylib
0x957d6000 - 0x95809ff3 com.apple.GSS (3.0 - 2.0) <EFFA5947-B6BA-3171-B667-9CCB17E0FF2A> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x9580a000 - 0x9580affd com.apple.audio.units.AudioUnit (1.9.2 - 1.9.2) <CFAAB1B1-DBC7-3FF1-97BA-065C6620360D> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9580b000 - 0x95811fff libGFXShared.dylib (8.10.1) <99622AD6-7A1D-368E-B163-A38400885B45> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x95812000 - 0x95873ff7 com.apple.audio.CoreAudio (4.1.2 - 4.1.2) <C1D471E9-B4D6-3A59-975C-B3B3A25E6058> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x95874000 - 0x958a5fff com.apple.DictionaryServices (1.2 - 184.4) <0D5BE86F-F40A-3E39-8569-19FCA5EDF9D3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x958a6000 - 0x958a8ffd libCVMSPluginSupport.dylib (8.10.1) <F7CD59FE-314A-366E-9A27-CE5BD1D438BB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dyl ib
0x958a9000 - 0x958f8ff6 libTIFF.dylib (851) <CC0B94FF-DE56-3CE4-AF93-BCA00C03924B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x95904000 - 0x95919fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <DE68CEB5-4959-3652-83B8-D2B00D3B932D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x9591a000 - 0x95936fff libPng.dylib (851) <8814CC4D-A472-32CD-8D5C-24F35240F28B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x95937000 - 0x959a6ffb com.apple.Heimdal (3.0 - 2.0) <C007CED7-DDC9-3BA1-8077-294FAE9C78D5> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x95c15000 - 0x95c15ffd libOpenScriptingUtil.dylib (148.3) <87895E27-88E2-3249-8D0E-B17E76FB00C1> /usr/lib/libOpenScriptingUtil.dylib
0x95c16000 - 0x95c70ffb com.apple.AE (645.6 - 645.6) <44556FF7-A869-399A-AEBB-F4E9263D9152> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x95c71000 - 0x95c83ff7 libdispatch.dylib (228.23) <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib
0x96422000 - 0x96422fff libsystem_blocks.dylib (59) <3A743C5D-CFA5-37D8-80A8-B6795A9DB04F> /usr/lib/system/libsystem_blocks.dylib
0x96423000 - 0x96423fff com.apple.Accelerate (1.8 - Accelerate 1.8) <D4F5AB2C-0727-39FD-8EE9-E4DD3D78EB2E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x96424000 - 0x965adff7 com.apple.vImage (6.0 - 6.0) <1D1F67FE-4F75-3689-BEF6-4A46C8039E70> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x965ae000 - 0x965c4fff com.apple.CFOpenDirectory (10.8 - 151.10) <3640B988-F915-3E0D-897C-CB04C95BA601> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x965d1000 - 0x965d8fff liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
0x965d9000 - 0x9666bffb libvMisc.dylib (380.10) <D9567F48-ED35-3362-B769-50916D30C601> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x96671000 - 0x9675aff7 libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib
0x9675b000 - 0x96a60ff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <4DB4B0C9-1377-3062-BE0E-CD3326ACDAF0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x96a61000 - 0x96a7efff libxpc.dylib (140.43) <C628073D-51A0-3541-A665-1121520508C6> /usr/lib/system/libxpc.dylib
0x96aba000 - 0x96ad7ff7 libresolv.9.dylib (51) <B9742A2A-DF15-3F6E-8FCE-778A58214B3A> /usr/lib/libresolv.9.dylib
0x96ad8000 - 0x96ad9ffd libunc.dylib (25) <58599CBF-E262-3CEA-AFE1-35560E0177DC> /usr/lib/system/libunc.dylib
0x96ada000 - 0x96b40fff com.apple.print.framework.PrintCore (8.3 - 387.2) <0F7665F5-33F0-3661-9BE2-7DD2890E304B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x96b41000 - 0x96b61ffd com.apple.ChunkingLibrary (2.0 - 133.3) <FA45EAE8-BB10-3AEE-9FDC-C0C3A533FF48> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x96b62000 - 0x96b86fff libJPEG.dylib (851) <2425AE18-C181-3371-922F-4A09C1AC71CD> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x96bd3000 - 0x96ca7ff3 com.apple.backup.framework (1.4.3 - 1.4.3) <6EA22ED3-BA18-3A37-AE05-5D6FDA3F372F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x96ca8000 - 0x96ccafff libc++abi.dylib (26) <3AAA8D55-F5F6-362B-BA3C-CCAF0D3C8E27> /usr/lib/libc++abi.dylib
0x96ccb000 - 0x96ccbfff com.apple.ApplicationServices (45 - 45) <677C4ACC-9D12-366F-8A87-B898AC806DD9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x96ccc000 - 0x96d76fff com.apple.LaunchServices (539.9 - 539.9) <C0E0CFFF-3714-3467-87DA-4A6F0AF1953B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x96d77000 - 0x96d78fff libDiagnosticMessagesClient.dylib (8) <39B3D25A-148A-3936-B800-0D393A00E64F> /usr/lib/libDiagnosticMessagesClient.dylib
0x96d79000 - 0x96dd3fff com.apple.Symbolication (1.3 - 93) <A839CFC2-F870-3652-B353-15A55D88F88D> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x96e14000 - 0x96e5cff5 com.apple.opencl (2.2.19 - 2.2.19) <968DD067-49D0-3B71-A96B-B3579698D992> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x96e5d000 - 0x96f1bff3 com.apple.ColorSync (4.8.0 - 4.8.0) <EFEDCB37-4F20-3CEC-A185-5D2976E11BAC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x97093000 - 0x9709efff libcommonCrypto.dylib (60027) <8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9> /usr/lib/system/libcommonCrypto.dylib
0x970a9000 - 0x970b0ffb libunwind.dylib (35.1) <E1E8D8B3-3C78-3AB1-B398-C180DC6DCF05> /usr/lib/system/libunwind.dylib
0x97410000 - 0x9742affc libsystem_kernel.dylib (2050.48.11) <BC3F8E07-5606-3A05-9BF8-C4BACE96BCCD> /usr/lib/system/libsystem_kernel.dylib
0x9742b000 - 0x97536ff7 libJP2.dylib (851) <0D40428F-B7BE-307B-BEDB-256A7FED9804> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x97537000 - 0x97653ffb com.apple.desktopservices (1.7.4 - 1.7.4) <782D711D-7930-324A-9015-686C2F86DBA3> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x9768a000 - 0x9769cfff libbsm.0.dylib (32) <DADD385E-FE53-3458-94FB-E316A6345108> /usr/lib/libbsm.0.dylib
0x9769d000 - 0x976a4ff3 com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x97922000 - 0x97923fff libdnsinfo.dylib (453.19) <3B523729-84A8-3D0B-B58C-3FC185060E67> /usr/lib/system/libdnsinfo.dylib
0x97927000 - 0x97be7ff3 com.apple.security (7.0 - 55179.13) <000FD8E9-D070-326A-B386-51314360FD5C> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x97be8000 - 0x97c36ffb libFontRegistry.dylib (100) <3B8350C2-4D8F-38C4-A22E-2F855D7E83D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontRegistry.dylib
0x97c39000 - 0x97edcff3 com.apple.CoreImage (8.4.0 - 1.0.1) <C25B9EEC-4824-3088-BC08-2EA516C0728C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
0x9801c000 - 0x9802fff9 com.apple.MultitouchSupport.framework (237.4 - 237.4) <59197044-E513-3223-9337-6EB0F828CB82> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t
0x98030000 - 0x9803affe com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x9803b000 - 0x9835bff3 com.apple.Foundation (6.8 - 945.18) <BDC56A93-45C5-3459-B307-65A1CCE702C5> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9845a000 - 0x98490ffb com.apple.DebugSymbols (98 - 98) <9A9ADA0A-E487-3C8F-9998-286EE04C235A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x98491000 - 0x984f9ff7 com.apple.framework.IOKit (2.0.1 - 755.42.1) <230C6EEC-A926-3720-82DB-25D0FAAEF962> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x984fa000 - 0x984fbfff liblangid.dylib (116) <E13CC8C5-5034-320A-A210-41A2BDE4F846> /usr/lib/liblangid.dylib
0x984fc000 - 0x984fcfff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x984fd000 - 0x98598fff com.apple.CoreSymbolication (3.0 - 117) <9ECC6770-6FBB-36B3-A4EE-0B60875019A9> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n
0x98599000 - 0x989dbff7 com.apple.CoreGraphics (1.600.0 - 333.1) <76C4858B-AD0A-3165-A65D-64729D6F186C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x98ad4000 - 0x98b38ff3 libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib
0x98bb5000 - 0x98bccfff com.apple.GenerationalStorage (1.1 - 132.3) <DD0AA3DB-376D-37F3-AC5B-17AC9B9E0A63> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x98c18000 - 0x98c1cfff com.apple.OpenDirectory (10.8 - 151.10) <A1858D81-086F-3BF5-87E3-9B70409FFDF6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x98c1d000 - 0x98c5fffb com.apple.RemoteViewServices (2.0 - 80.6) <AE962502-4539-3893-A2EB-9D384652AEAC> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
0x98c60000 - 0x98c61fff libsystem_sandbox.dylib (220.3) <C532F6A6-7E85-38F3-8660-EC1066DF67BE> /usr/lib/system/libsystem_sandbox.dylib
0x98c62000 - 0x98cb9ff3 com.apple.HIServices (1.20 - 417) <561A770B-8523-3D09-A763-11F872779A4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x98cbd000 - 0x98e79ffd libicucore.A.dylib (491.11.3) <FF55E176-7D66-3DBB-AF86-84744C47A02C> /usr/lib/libicucore.A.dylib
0x98e7a000 - 0x98e86ff8 libbz2.1.0.dylib (29) <7031A4C0-784A-3EAA-93DF-EA1F26CC9264> /usr/lib/libbz2.1.0.dylib
0x98e87000 - 0x98ec9fff libauto.dylib (185.4) <3098A75E-438E-3F18-BAAC-CD8F1CC7C2F7> /usr/lib/libauto.dylib
0x98eca000 - 0x98f16fff libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib
0x991e3000 - 0x991e3fff libSystem.B.dylib (169.3) <F479E729-89C7-3B4C-9731-678EB673A861> /usr/lib/libSystem.B.dylib
0x991ea000 - 0x995cdfff com.apple.HIToolbox (2.0 - 626.1) <ECC3F04F-C4B7-35BF-B10E-183B749DAB92> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x995ce000 - 0x995dcff3 libsystem_network.dylib (77.10) <7FBF5A15-97BA-3721-943E-E77F0C40DBE1> /usr/lib/system/libsystem_network.dylib
0x995dd000 - 0x9969affb libsystem_c.dylib (825.40.1) <A5C0B70C-5F14-3BF8-AA5B-B22E7B12A4AE> /usr/lib/system/libsystem_c.dylib
0x9969b000 - 0x996f2ff7 com.apple.ScalableUserInterface (1.0 - 1) <2B5E454B-BC49-3E85-B54D-1950397C448C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterfa ce.framework/Versions/A/ScalableUserInterface
0x996f3000 - 0x99701fff com.apple.opengl (1.8.10 - 1.8.10) <385E048A-FFB2-348A-8F80-572C2494A776> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x99702000 - 0x9987aff5 com.apple.QuartzCore (1.8 - 304.3) <F2EFC117-CDC6-3252-A4A8-880965764385> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x99cca000 - 0x99d31fe7 libvDSP.dylib (380.10) <A9BB03FC-F70B-388F-8917-F8CE69F2164A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x99d32000 - 0x99d5eff7 libsystem_info.dylib (406.17) <AA5611DB-A944-3072-B6BE-ACAB08689547> /usr/lib/system/libsystem_info.dylib
External Modification Summary:
Calls made by other processes targeting this process:
    task_for_pid: 1
    thread_create: 0
    thread_set_state: 0
Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
Calls made by all processes on this machine:
    task_for_pid: 492
    thread_create: 1
    thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=112.7M resident=27.5M(24%) swapped_out_or_unallocated=85.2M(76%)
Writable regions: Total=19.5M written=228K(1%) resident=440K(2%) swapped_out=0K(0%) unallocated=19.1M(98%)
REGION TYPE                      VIRTUAL
===========                      =======
MALLOC                             11.3M
MALLOC guard page                    48K
Memory tag=35                      7480K
Stack                              64.0M
VM_ALLOCATE                         632K
__DATA                             5048K
__DATA/__OBJC                       180K
__IMAGE                             528K
__LINKEDIT                         30.3M
__OBJC                             1532K
__OBJC/__DATA                       128K
__PAGEZERO                            4K
__TEXT                             82.4M
__UNICODE                           544K
mapped file                        83.0M
shared memory                        12K
===========                      =======
TOTAL                             286.7M
System Profile:
Model: MacBookPro5,3, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.66 GHz, 8 GB, SMC 1.48f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f2 12718, 3 service, 13 devices, 3 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Network Service: Ethernet 10.19, Ethernet, en0
Serial ATA Device: OWC Mercury EXTREME Pro 6G SSD, 480.1 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: iPad, apple_vendor_id, 0x12ab, 0x26200000 / 3
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 3
FireWire Device: OEM ATA Device 00, Other World Computing, 800mbit_speed

How can I log out and change user in Adobe Creative Cloud?

seems to me it's impossible

Hi there,
Once you launch Creative Cloud Desktop Application, select the Gear icon which is located on the top right side of the CC Window and choose 'Preferences'. Under 'Preferences' click on 'Account' tab where you will see 'Sign out' button. Once you click on this button, it Signs out from all the Creative Cloud applications.
The other simple solution is: Once you launch any Adobe Creative Cloud application like Photoshop or Indesign, choose "Help" > Signout. Even this step will deactivates all the other CC applications.
Later, when you launch any application, it would say that it is running in trial version and will prompt you to enter your credentials.
Regards,
Jairaj

How to change email in adobe creative cloud and adobe account

i have two email that one of that no longer use . to download a trial must download a adobe creative cloud right ? but i cant sign in because of i forget my old email password . in my adobe account i put a different email . so please help me

Hi there,
Once you launch Creative Cloud Desktop Application, select the Gear icon which is located on the top right side of the CC Window and choose 'Preferences'. Under 'Preferences' click on 'Account' tab where you will see 'Sign out' button. Once you click on this button, it Signs out from all the Creative Cloud applications.
The other simple solution is: Once you launch any Adobe Creative Cloud application like Photoshop or Indesign, choose "Help" > Signout. Even this step will deactivates all the other CC applications.
Later, when you launch any application, it would say that it is running in trial version and will prompt you to enter your credentials.
Regards,
Jairaj

Adobe Creative Cloud applications

Similar Messages

Maybe you are looking for