Adobe Creative Cloud - How to Log in/ Sign out Out of a old account Updated

Re:
Im trying to sign out of my old account that has requires my old email because I deleted it a few month back. The Creative Cloud Program tells me to verify my email [ which is no longer active]. The two options are Resend email or Continue and Check again. I've tried deleting Adobe launcher and reinstalling. Sadly, nothing seem to work.
Is there a sign out button for the desktop version?
Does anyone have an idea how to solve this problem?
Thanks in advance.
[Reposted for more detail]

Hi,
I think you are looking for a way to sign out of Creative Cloud desktop app. If I am correct then please follow the below given steps:-
Open the Creative Cloud Desktop App. If you don't see the Creative Cloud icon, do the following:
Windows: Choose Start > Programs > Adobe Creative Cloud.
Mac OS: Choose Go > Applications > Adobe Creative Cloud > Adobe Creative Cloud.
In the app, choose Settings () > Preferences
On the Account tab, click Sign Out from Creative Cloud
You may also follow the instructions on the below given link.
Sign out, Sign in | Creative Cloud Desktop app
Regards,
Nirvek

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Adobe Creative Cloud - How Do You Login/Sign Out of an account

Im trying to sign out of my old account because I deleted it a few month back. The Creative Cloud Program tells me to verify my email [ which is no longer active]. The two options are Resend email or Continue and Check again. I've tried deleting Adobe launcher and reinstalling. Sadly, nothing seem to work.
Does anyone have an idea how to solve this problem?
Thanks in advance.

Hi,
From that thread:
Mac: ~/Library/Application Support/Adobe/OOBE/opm.db and trash it.
I don't have a file opm.db
I tried to rename the OOBE Folder and uninstall CC desktop application and it wouldn't let me.
So I'm still here with the same issue and I've probably spent 3 hours in total trying to troubleshoot. I need to resolve this ASAP.
Thanks,
Kat

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Hello,
in this case I would download a really new trial version of your program(s) in question and change it/them into a "real" version later, BUT because you said, that you "re-installed" already, so it becomes a little bit complicated. It would be necessary that you have to use "Adobe Creative Suite Cleaner Tool".
Here an advice for that (The order varies depending on your individual needs. Please read all my proposals first, so you can better choose the first step:)
1. Maybe you have to activate/deactivate, so please have a look there:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
2. Sometimes, we know in the meantime, the "opm.db file" is the culprit. In this case you should delete it.
3. You did already try "uninstalling and re-installing". Be careful with (de)installing aso. by (de)installing by your own resources. As much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool. Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
4. If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
And if you still dont't find Muse after this procedure, Adobe has provided these things, you should use:
Creative Cloud Help/Troubleshoot download and install issues
https://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html (How many computers ...)
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The simpler problem was the creative cloud desktop application. After having the Adobe techs in on a websession they stated, that it should work if I choose enterprise licensing to get rid of this software. But due to Adobe's updating policy of the creative cloud packager, there has been a newer version released (1.9) that opted out this feature to deactivate the installation of the creative cloud desktop application. I thought myself, why? Just please tell us why Adobe do we need this? But OK, there was also a solutions for this problem, the adobe creative cloud cleaning tool. If you create and XML file that is being read from the cleaning tool you can run this and "almost silently" uninstall the software via GPO. I gave it a shot and it works like a charm.
To be honest I thought, that Adobe due to it's status as THE software company when it comes to creating/editing multimedia content they would know about the problems some of their customers across the globe could be having. As it seems, they don't care enough or haven't ever had somebody with a similar problem(what I cannot believe, but all right) to share some more detailed information about a case like this.
I know, why have we bought it, if we don't need any cloud space? Well it's simple, Adobe creative products are needed and the CS6 products won't be here forever so it's better to start sooner than later with migration to a newer release. Still I was hoping to get more help from Adobe....
Just to share the packages with you:
"Complete 32Bit" package includes: Audition CS6+Updates, Bridge CC, Dreamweaver CC 2014.1, Edge Animate CC 2014, Fireworks CS6, Illustrator CC 2014, Incopy CC 2014, InDesign CC 2014, Photoshop CC 2014, Prelude CS6
"Complete 64Bit" package includes: Audition CS6+Updates, Bridge CC, Dreamweaver CC 2014.1, Edge Animate CC 2014, Fireworks CS6, Illustrator CC 2014, Incopy CC 2014, InDesign CC 2014, Photoshop CC 2014, Prelude CS6, Premiere Pro CC 2014, SpeedGrade CC 2014
"InDesign 32Bit" package includes: InDesign CC 2014
"InDesign 64Bit" package includes: InDesign CC 2014
"Lightroom 5 32Bit" package: Lightroom 5
"Lightroom 5 64Bit" package: Lightroom 5
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@ECHO OFF
IF EXIST C:\log_adobe_cc_cleaner\*.* EXIT ## checks if this folder is existent. If not it continues. If there is the folder it stops and won't run again ##
mkdir C:\temp_adobe_cc_cleaner ## creates a temp folder, as the uinstall tool can only be run locally ##
xcopy \\your_server\your_share$\adobecc\adobecc-cleaner\*.* C:\temp_adobe_cc_cleaner\*.* /Y ## copies the complete content of the folder to the newly created local folder ##
call "C:\temp_adobe_cc_cleaner\AdobeCreativeCloudCleanerTool.exe" --cleanupXML=C:\temp_adobe_cc_cleaner\cleanup_desktop_app.xml
xcopy "%Temp%\Adobe Creative Cloud Cleaner Tool.log" "C:\log_adobe_cc_cleaner\*.*" /Y ## copies the log file to folder, creates the folder itself ##
rmdir /q /s "C:\temp_adobe_cc_cleaner" ## removes the adobe creative cloud unintaller from local machine, leaves the log file folder for further check if the creative cloud uninstall tool needs to be rerun ##
The XML file has following written:
<?xml version="1.0" encoding="UTF-8"?>
<Products>
<Properties>
<Property name="eulaAccepted">1</Property>

</Properties>
<CreativeCloud>
<Product productName="Adobe Creative Cloud" version="2.0"/>

</CreativeCloud>
<AdobeIdCredentials>

</AdobeIdCredentials>
</Products>
Updating of the Adobe products is done with Secunia CSI in our enterprise, but there is also the posibility to remotely run the updatemanager.exe or via logon/logoff script.
What I also found out, was the dependency of vcredist for adobe products. You need the 2010, 2012 of them and most importantly in the x86 and x64 version! In case you get a .DLL missing error.
I hope this here helps someone who has lost a lot of nerves and a lot of time due to the deployment of Adobe creative cloud applications. I stil hope that there is going to be a better and easier way to deploy this.
Excuse me for the bad english, good luck with your deployment and maybe we can get Adobe a bit smarter from our all experience to make us a good deployment method.
Toni

Slim.nl is an indirect seller of Adobe products whose policies are not known to us. In our server we do not see any purchase from Adobe.com.
Please try to purchase from https://store2.adobe.com/cfusion/store/html/index.cfm?store=OLS-NL&event=displayProduct&ca tegoryPath=/Applications/AcrobatProX
You do have an Adobe ID with the Email provided here.
Regards
Rajshree

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