Adobe Creative Suite 5.5 Master Collection Installation and support Issue

My windows 7 operating system became corrupted and I needed to do a fresh installation of both the operating system and the the creative suite.
After installing both the operating system and the creative suite I received an error saying that the program has not installed correctly and to contact support.
I contacted support and I was told support wouldn't help me correct the problem and to ask the forum on how to fix this issue.
Any help on how to resolve this issue would be great!
The files that didn't install correctly were:
WARNING: DW031: Payload:{61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 has been updated and has been selected for repair. The patch {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 has been updated and has been selected for repair. The patch {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
----------- Payload: {2EE4F060-CEE6-4002-AA8B-91B791541767} Pixel Bender Toolkit 2.6.0.0 -----------
WARNING: DF035: CreateAlias:Icon file does not exist at C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging 0X1.FE9047P-1019rea\windows\pb_app.ico42178f80493091e8e552c84a2897e9da68fce32_32_f8049309 1e8e552c84a2897e9da68fce for icon C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Master Collection CS5.5\Adobe Pixel Bender Toolkit 2.6.lnk with target C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\Pixel Bender Toolkit.exe(Seq 89)
----------- Payload: {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6} Adobe Flash Player 10 ActiveX 10.0.0.0 -----------
ERROR: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\REDDWA~1\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\REDDWA~1\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
----------- Payload: {11C0657F-2BD4-4CBC-87F3-9455DC91886E} Recommended Common Fonts Installation x64 1.0.0.0 -----------
WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\RosewoodStd-Regular.otf'(Seq 60)
ERROR: DF012: Unable to find file(Seq 60)
ERROR: Error code: 2(Seq 60)
----------- Payload: {47CE893F-A0FF-4094-AA16-5209AEA7C7E0} Firefox Plugin CS5.1 6.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at D:\Adobe CS5_5\payloads\AdobeContribute6.1-FFPlugin\OEM(Seq 32)
----------- Payload: {208DE3D5-541C-41B0-8595-7A608A6E4306} IE Plugin CS5.1 6.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at D:\Adobe CS5_5\payloads\AdobeContribute6.1-IEPlugin\OEM(Seq 26)
----------- Payload: {4A4F91EA-5951-4C5C-B911-027D802817EB} Office Plugin CS5.1 6.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at D:\Adobe CS5_5\payloads\AdobeContribute6.1-OfficePlugin\OEM(Seq 34)
----------- Payload: {DD309051-FACF-4A5E-87F1-C57154BB3DE8} Adobe Contribute CS5.1 6.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at D:\Adobe CS5_5\payloads\AdobeContribute6.1-mul\OEM(Seq 8283)
----------- Payload: {8DADF070-FE60-4899-8EF0-4242E7702F7D} Adobe Fireworks CS5.1 11.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at D:\Adobe CS5_5\payloads\AdobeFireworks11.1.0All\OEM(Seq 1215)
ERROR: DF023: Unable to delete backup file at "C:\adobeTemp\backup\adobetmp6552922255" Error 5 Access is denied.(Seq 74)
ERROR: DW063: Error committing command ARKDeleteFileCommand(Seq 74)
----------- Payload: {1C9D6B02-8B92-4E40-8B22-37D8C95430F0} Adobe Fireworks CS5.1_AdobeFireworks11.1.0en_USLanguagePack 11.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at D:\Adobe CS5_5\payloads\AdobeFireworks11.1.0en_USLanguagePack\OEM(Seq 74)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Flash Player 10 Plugin: Install failed
ERROR: DW050: - Adobe Flash Player 10 ActiveX: Install failed

Partrick Gray it from the error message you have posted there appears to be a problem with the Windows Installer Service. Please see Error "1721 [or 1722]: There is a problem with this...package" when installing | CS4 | Windows for additional details.

Similar Messages

Adobe Creative Suite 5.5 Master Collection disables autorun during installation

This is on a completely fresh installation of windows 7 x64.
Before installing Adobe Creative Suite 5.5 Master Collection x64 autoplay for my camera works, after installation it does not work. If I uninstall it, it works again.
Where is this program disabling autorun for devices. Autorun for flash drives works fine, its just the non-volume devices that are affected.
I tried using gpedit and reg keys to re-enable autoplay for the camera but it does not work.
When I plug my camera in, I can still go to my computer I can get my pics without any issues, its just that this is bugging me.
Don't think there is an answer out there, guess I just need to not be so OCD with this stuff.
Thanks for reading!

From what I can tell, the problem is very much related to the way the 32-bit applications of Bridge, Premier and Elements interact with the 64-bit OS when it comes to autoplaying. Looking at event viewer logs and what not shows that the autoplay process effectively crashes or locks up when it attempts to initialize with the Adobe applications in the list.
Anyway, without futher ado, the steps to "correct" the problem.
NOTE: This will remove the autoplay functionality for Bridge, Premier, or Elements (which didn't work with non-volume devices in x64 anyway). Also, this requires going into the Windows registry to fix. If you are not comfortable doing so, then find a techy friend to assist you.
1.) Open Registry Editor
2.) Navigate to: HKEY_LOCAL_MACHINE \ Software \ Microsoft \ Windows \ CurrentVersion \ Explorer \ AutoplayHandlers \ EventHandlers \
3.) Right click on EventHandlers, select export, choose a location, and name and save the file. This will save a backup of the registry keys/values you will be deleting should you want to restore them later.
4.) You'll have to go key by key, but you'll want to look for values that contain "Bridge", "Premier", or "Elements" (or other Adobe Products) and remove them.
5.) Now, navigate to: HKEY_LOCAL_MACHINE \ Software \ Microsoft \ Windows \ CurrentVersion \ Explorer \ AutoplayHandlers \ Handlers \
3.) Right click on Handlers, select export, choose a location, and name and save the file. This will save a backup of the registry keys/values you will be deleting should you want to restore them later.
6.) This time you will be deleting any keys (they look like folders) that contain "Bridge", "Premier", or "Elements" (or other Adobe Products) and remove them.
7.) Close the Registry Editor and reboot.
You should now find that your Autoplay functions work perfectly with non-volume devices again.
Hope this helps you all.

Purchase of Adobe Creative Suite 5.5 Master Collection with 32-bit Windows system

I have issued an order for the Adobe Creative Suite 5.5 Master Collection. However, I just realized that Premiere Pro CS5.5 and AfterEffect CS5.5 will not run on my computer since my system is only running on Windows 7 32-bit.
I am wondering if it is possible for me to use the CS5.5 Key to install Premiere Pro CS4 and AfterEffect CS4?
Or, I would have to purchase them separately?
Thanks.

All explained in the FAQ:
http://www.adobe.com/products/creativesuite/mastercollection/faq.html#64bit-support
Mylenium

I purchased adobe creative suite 5.5 master collection education edition but didn't receive a redemption code what can I do

I purchased adobe creative suite 5.5 master collection education edition but didn't receive a redemption code what can I do

Hi there,
Student and Teacher Licensing product codes are on the insert on the left side of the DVD sleeve.
See help here - https://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html
^Ani

Why do I need to uninstall Adobe Creative Suite 5.0 Master Collection to upgrade to CS 5.5?

Why do I need to uninstall Adobe Creative Suite 5.0 Master Collection to upgrade to CS 5.5?

Hello,
Perhaps you posted in the wrong forum, this is the Captivate forum.
Lilybiri

Creative Suite 5.5 Master Collection installs except for Acrobat X Pro

I was able to install Creative Suite 5.5 Master Collection, except for Acrobat X Pro. Its installation fails. I tried rebooting with no change.

These errors were repeated a couple times in the log:
[    2716] Mon Apr 01 15:50:54 2013 ERROR
DW020: Found payload conflicts and errors:
DW020: - Adobe Flash CS5.5 depends on Adobe Flash Player 10 ActiveX to be installed.
[    2716] Mon Apr 01 15:50:54 2013 FATAL
DW020: Conflicts were found in the selected payloads. Halting installation.
[    2716] Mon Apr 01 15:50:54 2013 INFO
WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005}
WARNING: DW066: OS requirements not met for {606A0AC5-5F90-4379-81AE-11B44707E094}
WARNING: DW066: OS requirements not met for {3EE734CB-F7AD-4691-9712-066E9FEC3E62}
ERROR: DW020: Found payload conflicts and errors:
ERROR: DW020: - Adobe Flash CS5.5 depends on Adobe Flash Player 10 ActiveX to be installed.
FATAL: DW020: Conflicts were found in the selected payloads. Halting installation.

If I have Adobe creative suite 5.5 master collection, how many computers can I install it too?

just wanna know if, when I buy a laptop, I can install my master collection too it?

Creative Suite versions can be legally installed and activated on two computers.

Adobe creative suite 5.5 master collection install problem.

Can anyone suggest a solution to problems Im having installing creative suite 5.5.
I keep getting the following errors after install, is it a faulty disc or something as get these install errors on both my home and work pc.
My cd rom is my d: drive, it appears that it cant find install files
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 8 warning(s)
----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
----------- Payload: {2EE4F060-CEE6-4002-AA8B-91B791541767} Pixel Bender Toolkit 2.6.0.0 -----------
WARNING: DF035: CreateAlias:Icon file does not exist at C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging 0X1.BE5583P-1018rea\windows\pb_app.ico42178f80493091e8e552c84a2897e9da68fce32_32_f8049309 1e8e552c84a2897e9da68fce for icon C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Master Collection CS5.5\Adobe Pixel Bender Toolkit 2.6.lnk with target C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\Pixel Bender Toolkit.exe(Seq 89)
----------- Payload: {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6} Adobe Flash Player 10 ActiveX 10.0.0.0 -----------
ERROR: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\James\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\James\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
----------- Payload: {47CE893F-A0FF-4094-AA16-5209AEA7C7E0} Firefox Plugin CS5.1 6.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at D:\Adobe CS5_5\payloads\AdobeContribute6.1-FFPlugin\OEM(Seq 32)
----------- Payload: {208DE3D5-541C-41B0-8595-7A608A6E4306} IE Plugin CS5.1 6.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at D:\Adobe CS5_5\payloads\AdobeContribute6.1-IEPlugin\OEM(Seq 26)
----------- Payload: {4A4F91EA-5951-4C5C-B911-027D802817EB} Office Plugin CS5.1 6.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at D:\Adobe CS5_5\payloads\AdobeContribute6.1-OfficePlugin\OEM(Seq 34)
----------- Payload: {DD309051-FACF-4A5E-87F1-C57154BB3DE8} Adobe Contribute CS5.1 6.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at D:\Adobe CS5_5\payloads\AdobeContribute6.1-mul\OEM(Seq 8283)
----------- Payload: {8DADF070-FE60-4899-8EF0-4242E7702F7D} Adobe Fireworks CS5.1 11.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at D:\Adobe CS5_5\payloads\AdobeFireworks11.1.0All\OEM(Seq 1215)
----------- Payload: {1C9D6B02-8B92-4E40-8B22-37D8C95430F0} Adobe Fireworks CS5.1_AdobeFireworks11.1.0en_USLanguagePack 11.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at D:\Adobe CS5_5\payloads\AdobeFireworks11.1.0en_USLanguagePack\OEM(Seq 74)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Flash Player 10 ActiveX: Install failed

I decided to completely reformat my pc and install the creative suite from scratch:
I get the same thing again, see below. Is this a faulty installation cd rom or something, im starting to get really annoyed now.
I think the exact same thing is happening on my work pc.
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 8 warning(s)
----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
----------- Payload: {2EE4F060-CEE6-4002-AA8B-91B791541767} Pixel Bender Toolkit 2.6.0.0 -----------
WARNING: DF035: CreateAlias:Icon file does not exist at C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging 0X1.8EA645P-1022rea\windows\pb_app.ico42178f80493091e8e552c84a2897e9da68fce32_32_f8049309 1e8e552c84a2897e9da68fce for icon C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Master Collection CS5.5\Adobe Pixel Bender Toolkit 2.6.lnk with target C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\Pixel Bender Toolkit.exe(Seq 89)
----------- Payload: {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6} Adobe Flash Player 10 ActiveX 10.0.0.0 -----------
ERROR: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\JAMES\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\JAMES\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
----------- Payload: {47CE893F-A0FF-4094-AA16-5209AEA7C7E0} Firefox Plugin CS5.1 6.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at F:\Adobe CS5_5\payloads\AdobeContribute6.1-FFPlugin\OEM(Seq 32)
----------- Payload: {208DE3D5-541C-41B0-8595-7A608A6E4306} IE Plugin CS5.1 6.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at F:\Adobe CS5_5\payloads\AdobeContribute6.1-IEPlugin\OEM(Seq 26)
----------- Payload: {4A4F91EA-5951-4C5C-B911-027D802817EB} Office Plugin CS5.1 6.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at F:\Adobe CS5_5\payloads\AdobeContribute6.1-OfficePlugin\OEM(Seq 34)
----------- Payload: {DD309051-FACF-4A5E-87F1-C57154BB3DE8} Adobe Contribute CS5.1 6.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at F:\Adobe CS5_5\payloads\AdobeContribute6.1-mul\OEM(Seq 8283)
----------- Payload: {8DADF070-FE60-4899-8EF0-4242E7702F7D} Adobe Fireworks CS5.1 11.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at F:\Adobe CS5_5\payloads\AdobeFireworks11.1.0All\OEM(Seq 1215)
----------- Payload: {1C9D6B02-8B92-4E40-8B22-37D8C95430F0} Adobe Fireworks CS5.1_AdobeFireworks11.1.0en_USLanguagePack 11.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at F:\Adobe CS5_5\payloads\AdobeFireworks11.1.0en_USLanguagePack\OEM(Seq 74)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Flash Player 10 ActiveX: Install failed

Can I use Adobe Creative Suite 5.5 Master Collection Edition for Commercial Purposes?

The title says all. Can I use the student edition of Creative Suite Master Collection CS5.5 for business and commercial purposes? I will use it to create a website for my mother's business, possibly a trailer, a logo, and art along the way. Also, I would like to make videos for a YouTube channel. Can I use the student edition for that?

Are the Student and Teacher Edition products the same as the commercial products?
Yes. Adobe Student and Teacher Editions are the same full-version software products.
So this would count as a yes, correct?

Adobe Creative Suite 5.5 Master Collection turns into blue screen while installing disc #2

I purchased a windows version of Adobe in Sep this year.
I have tried more than 4 times, but still can't install the software.
My laptop turns into blue screen and restarts itself after the system tells me to insert second disc to continue the installation process.
I had the extact same version of Adobe installed on this computer before, but I can't seem to install the software again after recovered my computer.
computer spec:
Win7 Home Premium
Service Pack 1
i5-2410 @ 2.30GHz
64 bits
8GB RAM
500GB SATA
Thank you so much and appreciated if anyone or the actual Adobe tech can solve my problem.

Hi Mylenium,
Thank you for taking the time to read over and answer my question.
However, I don't think this is a driver issue. I actaully had the following softwares installed from the disc--- Adobe Audition CS5.5, Adobe Bridge CS5.1, Adobe Device Central CS5.5, Adobe ExtendScript Toolkit CS5.5, Adobe Extension Manager CS5.5, Adobe Media Encoder CS5.5, Adobe Pixel Bender Toolkit 2.6, Mocha for After Effects CS5.5, Adobe LiveCycle Designer ES2, Adobe Acrobat Distiller X, Adobe Content Viewer, and Adobe Widget Browser.
Before the installation process started, I chose to install everything that's on the disc.
But I can't get the softwares that I really need such as photoshop, after effect, indesign, illustrator, and so on.
Again, thank you for your help,
Kevin

ADOBE CREATIVE SUITE 5.5 MASTER COLLECTIONのイラストレーターについて

最初に10.6.8のMacBook Pro使用していて、最近10.10のi macを購入しました。
データ移行がうまくいかず、手作業で移行をしていました。MacBook Proで使用していたFontをi macでも使用したかったのでデータを移行していました。
アップルの人には対応しているFontとしていないFontがあるので確認しながら移行をするようにと言われていました。移行中に障害を起こす恐れがあるようなメッセージが出ていて、
それでもデータ移行を続けて途中で中断しました。
その後、イラストレーターCS5.1を起動して作業をして保存をする時にデスクトップへの保存先に変更しようとするとその時点でイラストレーターが保存前に終了してしまいます。
後、文字を打ってフォントを別の書体に変更しようと検索しているとイラストレーターが終了してしまいます。
全てのアドビのソフトをアンインストールして再度インストールしたのですが同じ状態になってしまいます。
アップルの人に別のアカウントで同じことをしてみるように勧められ、新規のアカウントでやってみたのですが同じ状態になってしまいます。
アップル側の人はOSに障害がなく、アドビのソフトに問題があるのではと言っていました。
何か解決方法はないでしょうか？

大変失礼ながら…
>移行中に障害を起こす恐れがあるようなメッセージが出ていて
こういったメッセージが出ている場合は、アプリケーションだけでなくシステムにも悪影響を及ぼす危険性があります。
今回も最悪の場合はシステムが起動しなくなったり、データが破損する可能性がありますので、くれぐれもご注意ください。
なお、各Fontsフォルダのフォントをコピーされた場合、システムのアップデートに伴ってバージョンアップされたフォントを古いバージョンに置換えてしまっている可能性があります。
この場合は、仮にシステムとIllustratorが安定して動作した場合でも、思わぬ不具合が発生する可能性がありますので、できればシステムの復元＆再インストールを強くお勧めします。
解決方法ですが、
　1.フォント環境の復元
　2.アプリケーションのリセット
の順で行ってみてください。
［フォント環境の復元］
まずは、追加でインストールしたフォントを削除して、10.10の標準のフォント環境に復元を行います。
1.「アプリケーション」フォルダにある「Font Book.app」を起動します
2.「ファイル」メニュー→「標準フォントを復元…」を選択
3.メッセージに従って「続ける」をクリック
4. プロセスが完了すると、標準フォント以外のフォントが退避されます
キャプチャのように「Fonts（Removed）」というフォルダが作成され、そちらにフォントが退避されます。
※通常あれば「問題なく復元されました」といったメッセージが表示されますが、もし何らかの問題があるというメッセージが表示された場合は、システムの復元を行ってください。
［アプリケーションのリセット］
おかしいなと思ったら（Mac OS 版 Illustrator CC）に記載されている、
　A. 環境設定ファイルの再作成
　E. ディスクのアクセス権を修復
　F. セーフブートの実行（セーフブートしたら何もせずにそのまま再起動してください）
を実行します。
まずはこの状態でIllustratorがきちんと起動＆動作するかを確認してみてください。

I have a creative suite 5.5 master collection but no DVD player

I have a creative suite 5.5 master collection but no DVD player, how can i install it ?
Thx

Nastasia you can copy the installation files to a USB drive. You can then install from the USB drive on your new computer.
Alternately if you wish to download a fresh copy of the installation files please see http://prodesigntools.com/all-adobe-cs5-direct-download-links.html. Please make sure to complete the Very Important Instructions prior to scrolling down the page and clicking on the download links.

System Requirements for the Creative Suite 5.5 Master Collection

I am going to purchase a Mac notebook and would like to know which one will accommodate my Creative Suite 5.5 Master Collection of programs I already own from Adobe.

You can find the system requirements for Master Collection CS5.5 at System requirements | Master Collection - http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-master-collection.ht ml#main_CS5_5_Master_Collection_system_requirements.

The Mac Pro Retina download for Creative Suite 5.5 Master Collect (Already have serial code)

The Mac Pro Retina doesn't have a disc drive, I have the serial number and disc for the Creative Suite 5.5 Master Collection (Student & Teacher Edition)
Where can I download this so I don't have to buy a disc drive

You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
CS5.5: http://prodesigntools.com/adobe-cs5-5-direct-download-links.html

Adobe Creative Suite 5.5 Design Standard installer not listing InDesign as an option.

I uninstalled InDesign CS5.5 from Adobe Creative Suite 5.5 Design Standard to try get Adobe Content Viewer working. But now there is no way to re-install from the from the Adobe Creative Suite 5.5 Design Standard Installer. It only lists my remaining products: PS, Ai and Acrobat X. How can I re-install?

On Mac 10.7.5.
In Utilities/Adobe Installers/ I used the "Adobe Creative Suite 5.5 Design Standard". I unchecked InDesign to uninstall with the intent of re-installing later. The screen for the installer now looks like this: As you can see, there are no re-install options.

Adobe Creative Suite 5.5 Master Collection Installation and support Issue

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