Adobe Creative Suite 5 & 6 will not open with OX X Yosemite 10.10.1
To Whom It May Concern:
I have an iMac 2013 and OS X Yosemite 10.10.1,
Adobe Creative Suite 5 & 6 will not open. Dreamweaver error message is "To open "Adobe Dreamweaver CS6.app" you need to install the legacy Java SE 6 runtime. Click more info. . .
and a blank support.apple.com screen opens.
My Adobe Suite 6 is asking for Java Runtime 6 and 8 is the newest version.
How do I fix this issue?
Susan Siegel
Prompted to install Java SE 6 Runtime | Mac OS 10.9
Mylenium
Similar Messages
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Adobe Creative Suite 2 Will not work after deactivation
First off, I don't get this company. I had to let that out.
I had an issue I started out with by not knowing which computer had my Adobe Photoshop on so I ended up Googling an answer over how to deactivate my product. It led me to a chat with a representative:
Please visit http://www.adobe.com/support/contact if there are more questions for Adobe. Thank you.
General Info
Chat start time
Jul 12, 2014 2:37:37 PM EST
Chat end time
Jul 12, 2014 2:49:01 PM EST
Duration (actual chatting time)
00:11:24
Operator
Pavithra
Chat Transcript
info: Hi, we are currently helping other customers in line ahead of you. We'll be with you as soon as possible.
While you wait, you can try our community forums where experts are online 24/7.
info: You are now chatting with Pavithra. To ensure we stay connected throughout our interaction , please don't click on the 'x' in the chat window. Doing so will disconnect our chat session.
Pavithra: Hello! Welcome to Adobe Customer Service.
Pavithra: Hi Preston.
Preston: Hi!
Pavithra: I understand that you would like to deactivate the software.
Pavithra: I will be glad to check and help you with this issue.
Preston: Yes, as its causing a headache for me to use on this computer and I don't know which one it was previously on.
Pavithra: May I please have the serial number of the product, so that I can assist you better?
Preston: Yes, serial #
Pavithra: Thank you for the serial number.
Pavithra: Adobe has disabled the activation server for CS2 applications, including Acrobat 7 and Audition 3, because of a technical issue.
Pavithra: CS2 applications require activation to run. To run a CS2 application, uninstall your existing CS2 application and install a special version that does not require activation. You cannot reinstall from your original discs.
Pavithra: Click here to know more :
Pavithra: Click on the above link and follow the steps to locate the serial number as well as the download link for CS 2 or Acrobat 7 software.
Pavithra: If you still have any issues with installation and download of CS 2 from the above link please visit forum.
Pavithra: Click here to visit forum :
Pavithra: Is there anything else I can help you with?
Preston: Nope, so my old discs won't allow me to use it anymore?
Pavithra: No Preston, Adobe has disabled activation server for CS 2 softwares.
Preston: When I click to uninstall it says Start Activation Transfer? I guess I had it on this computer but it still sees I had activated on another computer. . .
Pavithra: If you wish to activate the software on new computer you can use the above link.
Preston: Not sure which to go for: Skip Transfer or Start Transfer? I want it on my desktop I'm currently using for this.
Preston: So Start Transfer then?
Pavithra: Well in this case please visit forum to fix your issue.
Preston: Okay.
Preston: Thanks for your assistance!
info: Your chat transcript will be sent to (my email) at the end of your chat.
Pavithra: You are welcome.
Pavithra: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!
After doing what she asked, I deactivated, and uninstalled my Adobe Creative Suite 2. Everything. So after all this, I reinstalled, entered in the new serial I got through their webpage for the special version after creating an Adobe ID. Guess what? After an unpleasant re-installation process (there is three downloaded parts you have to download for CS2 in which disc2 and disc3 are set on a default path that is separate from disc1 which you need to converge being it creates two folders with similar naming structures), and I ended up opening Adobe Photoshop only to find it say the very same thing I meant to avoid: your serial, name, organization, yadha, yadha, is incorrect/missing. Adobe will now close.
So frustrated with this company, and its support.Well, now I cannot reproduce the error because I cannot install it again! Woohoo! For some reason, all three discs executables try installing the folders, files, etc... into a different folder making it when I try installing CS2 impossible since it asks for Disc 2, Disc 3, etc..
ANYWAY, my main issue was began with when I somehow managed to install it correctly, I got the very same message I contacted you guys over: Adobe Photoshop will now close because missing serial number something like that, and following it saying it will close. -
Edited clips will not open with other apps
After editing video clips using Adobe Premiere Elements, clips will not open with other apps (like VLC, Media Player, etc...)
Sherbowe
Just saw your post and wanted to leave a just in case note.
From the information that you and John T. Smith just exchanged, it would appear that you attempted to play back the saved project file (project.prel) with your VCL Player and Windows Media Player. You need to export the Timeline content to a file format that is supported by the player of your choice. By now, you have probably been there and done that.
This is the just in case note about projects and their project.prel file....let us say that you have two separate projects and you decide to put the content of one project into another. Cannot do. One cannot import a project.prel into another project.prel. You would have to export the Timeline of one and then import that export in the other project. Alternatively, those with Premiere Elements 8.0/8.0.1, 9.0/9.0.1, and 10 could use the ClipMate program to copy/paste between programs without issues. However, with Premiere Elements 11 there are some problems in that regard.
ATR -
Raw files from the new Nikon D810 will not open with either Photoshop CS5.1 or Lightroom 4. When will a real Adobe solution be available to work with Raw (NEF) files in their native format, using CS5.1 and LR4?
Clarification: this is a user forum; you are not addressing Adobe here.
The answer to your question as phrased is: never.
CS5 is history and it is not longer supported. There will not be any updates or bug fixes for CS5.
You need to convert the raw NEF files from your D810 to raw DNGs using the free, standalone Adobe DNG Converter 8.6 RC (beta), the first version ever to support that camera.. -
Adobe Acrobat 9 Pro will not open in Windows 8
Adobe Acrobat 9 Pro will not open in Windows 8. It worked until 2 days ago, now it won't do anything. I have uninstalled it and reinstalled it with no luck.
32 or 64 bit system? Have you updated Acrobat? Was anything else installed between when it worked and did not? When you say AA 9 will not open, does that mean when you have selected it in the programs list (OK, that is the metro interface if you have not installed the desktop options -- 3rd party)?
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Adobe Photoshop Elements 6 will not open photo files
Adobe Photoshop Elements 6 will not open photo files
You are rude, to say the least. It is adobe's fault for marketing it as compatible. Yet another reason why I want nothing to do with adobe. The fact they marketed it as compatible when it is not is what I have a problem with. I am not blaming the software, I am blaming the company.
Please note: message attached
From: MichaelKazlow <[email protected]>
To: theieren <email adress removed by host>
Subject: Re: photoshop elements 6 will not open! photoshop elements 6 will not open!
Date: Mon, 02 Jan 2012 13:22:31 -0700 -
Adobe Acrobat Pro X will not open PDFs
Hello,
My Adobe Acrobat Pro X will not open PDFs. This happens twice a month and is becoming extremely irritating. I have tried uninstalling, reinstalling, repairing and a system restore. What can I do to make this problem go away?
Thank you.To check that it is an Acrobat problem, open Acrobat from the programs list and try to open a PDF from the file menu. I suspect this will work fine from what I read into your post. I suspect that somehow your OS is changing file associations. In that case, right click on a PDF and select Open With>Select Default Program and then select Acrobat. Be sure the check box for default program has been checked.
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Is Adobe Creative Suite 5 Design Standard compatible with Yosemite 10.10?
Is Adobe Creative Suite 5 Design Standard compatible with Yosemite 10.10?
Yes/ No/ Maybe/ Perhaps. You will find out when you install. There are known technical issues, but most of them can be fixed or bypassed.
Mylenium -
Adobe premier elements 12 will not open.
Hi
My Adobe Premier Elements 12 will not open.
It did open about 12 hours ago when I was busy working on video edits. Then I closed it, went to sleep and got up in the morning to carry on editing - bt it wont open anymore. There are no error messages coming up.
I double clicked on the icon on my desks top, as well as tried oeping it from the start menu - same responce - nothing happens.
what can the problem be ?
If I uninstall and then reinstall - will this affect any of my videos that I am editing but have not rendered or saved yet ?
thanks - I need help urgently.
LorenzoChettyLorenzochetty,
Welcome to the forum.
As one of the main reasons for PrE to not launch is the video driver (more on that in a moment), can you provide us with some details, please?
What OS version are you running PrE 12 on?
What is the make and model of your video card/chip (GPU)?
What is the installed version of the video driver?
Is that the latest from the nVidia, or AMD/ATI Web site?
Also, what anti-virus, anti-malware, anti-anything software are you running?
If you are on Windows, and have Windows updates set to Automatic (the default), then a simple OS Update can render the video driver obsolete.
Good luck, and let us know more please.
Hunt -
Dear Ones,
I have Firefox 10.0.2. and OSX 10.6.8. and the latest PDF adobe reader, and still can not open with the browser PDF files.Can someone help,pls?Thanxsee if this is helpful : [http://support.mozilla.org/en-US/kb/Opening%20PDF%20files%20within%20Firefox Opening PDF files within Firefox]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem. -
ITunes will not open with iOS 7 update
iTunes will not open with iOS 7 update
My sister is having the same issue on iPhone 4. iTunes only loads the menu buttons at the bottom of the app with no content. I'm going to have her try the reset settings.
I will add that iTunes on my iMac seems to require a cookie from Safari to keep you logged in. I've never seen the same requirement on the phone but iBond's solution will work if you ever have an issue with iTunes log in on your computer. -
iPhoto will not open with pictures when I click on the icon. It does show that it is open on top toolbar. What happened to my photos?
Did you run any updaters recently, i.e. like just before this happened? Try this first fix: make a duplicate copy of the library and try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your Home/Library/Preferences folder.
2 - delete iPhoto's cache file,, Cache.dbt, that is located in your Home/Library/Caches/com.apple.iPhoto folder.
3 - reboot, launch iPhoto and try again.
NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences..
OT -
Events will not open with double click/double click not working.
Have just upgraded to iPhoto'11 and finding it a pain to use after previous iPhoto. Events will not open with double click (even though highlighted in yellow) and photos will not open with double click or videos play. How can we fix this please?
That sounds very like an issue with your mouse/trackpad and not iPhoto. Go to your SystemPreferences and chck the speed you've set for double clicking
Regards
TD -
Mail will not open with Viewer Window
Hi-
When I start Mail, I only get a menubar. It will not open with a Viewer Window and the option to do so is grayed out on the File dropdown menu.
It was having problems earlier displaying messages when moving between folders and was unable to send a message I had just replied to.
New to Apple, don't know where to start..
Thanks,
cjToo late. Already fixed it. Must have been a bad message on the server because after I logged into my .MAC mail account with another reader (Opera) I was able to download and delete all the messages on the server.
Next time I tried Mail, everything bounced back into shape. -
Phase One files shot with C1 4 will not open with ACR
Hi, files shot with Capture One 4 will not open with ACR nor DNG. Extension is set to .TIF but only the small preview opens. If I shoot with Capture One 3.7 - no problem. Any ideas ?
Thanks,
GunterHi Gunter.
You would need to upload the file to your own web server or to a file sharing site like Yousendit.com and then post a link to the file here in the Forum.
John
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