Adobe Creative Suite Design and Web Premium CS6 package

Trying to install Adobe Creative Suite Design and Web Premium CS6 package. When I run the install I keep getting the error message: "A problem occurred while extracting some files. Check available space on your computer and the write privileges on the destination folder".  HOW DO I FIX THIS?

Hey John,
That sounds like a tough one. I searched around a little and found a few other reports of this error but saw no definitive solutions.
This would be what I would recommend you try:
- Be sure you're using the default installation option if you are not already, install to the boot drive, typically C: (you're probably already doing this)
- The amount of free space is really only relevant for the OS drive. I'd try using Disk Cleanup and remove all temporary files
This doc is for Windows 7 but should work for 8.1 too - Delete files using Disk Cleanup - Windows Help
- Boot up in a Selective Startup and attempt the installation again from there. These instructions are the steps I would try - How to perform a clean boot of Windows 8 and Windows 8.1 to diagnose issues
Note: You'll want to re-enable the normal startup afterwards regardless
- Finally, attempt the installation from the Windows built in Administrative account and see if you get the same result, here are the instructions I would follow - Windows 8.1 Tip: How To Enable and Disable Hidden Administrator Account | Next of Windows
Like before, you'll want to disable it and revert back to your normal user afterwards
I'd recommend testing the installation after completing each of these steps I described above. I've seen cases similar to this before, where other software was interfering with the installation, the OS was not reporting accurate free space to the installer, or something is restricting necessary rights to the installer for access to directories needed for the installation. I suspect some similar is happening to you as well.
Please give these a go and let me know if you get it installed.
Best,
- Dave

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