Adobe CS doesn't launch after OSX clean install
My Mac had been having various small problems recently and it was becoming very slow. I decided to back-up all my work and perform a clean install of OSX 10.3.
The installation was successful, and I proceeded to install all my applications including Microsoft Office, Adobe CS1, Corel Painter, etc. and I also purchased Extensis Suitcase Fusion on-line.
Everything works fine and my Mac is noticeably faster, except for Adobe CS1. PhotoShop, Illustrator and InDesign will not launch. PhotoShop doesn't even get as far as the splash screen and quits without even an error message. Illustrator and InDesign also quit before they've fully launched, but with those apps I do get the message which pops up saying that the application has unexpectedly quit.
I've not loaded any fonts apart from the default system fonts which were installed with the OS. I've tried re-installing CS1. I've tried deleting the prefs for Adobe applications and also Suitcase Fusion. I've also tried repairing the disk permissions for my HD using Disk Utility. Finally I've run Disk Warrior on my HD, but none of these have helped.
If anyone has any suggestions please let me know. It looks like my only option is to re-install the Operating System again, but I'd like to avoid that if possible. Any advice appreciated!
800 MHz PowerPC G4 Mac OS X (10.3.9) 1.5 GB SDRAM
The odds of a corrupt font on a fresh install are small but the quitting seems like a font issue.
There is a scan program/option in Suitcase which checks for corrupted fonts.
Try running it.
You can also open Font Book and turn off fonts and try seeing if any of the fonts in your system are to blame. For this testing you will need to leave your mac on and test CS with fonts off. If you disable any of the system fonts you must re enable them befor shut down or you may not be able to restart.
Read this article on fonts before attempting the above trick. It might help to print it out.
http://discussions.apple.com/thread.jspa?threadID=122011&tstart=0
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Process: WebProcess [3740]
Path: /System/Library/StagedFrameworks/Safari/WebKit.framework/WebProcess.app/Content s/MacOS/WebProcess
Identifier: com.apple.WebProcess
Version: 8600 (8600.1.17)
Build Info: WebKit2-7600001017000000~7
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User ID: 501
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Sleep/Wake UUID: 661E5B21-DF92-4935-92D2-C1EE177FB6F5
Interval Since Last Report: 621 sec
Crashes Since Last Report: 6
Per-App Interval Since Last Report: 80 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: C2D53934-DD11-E8C3-128D-6C7233699099
Crashed Thread: 5 WebCore: Scrolling
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 000000010bf29000-000000010bf2a000 [ 4K] r-x/rwx SM=COW /System/Library/StagedFrameworks/Safari/WebKit.framework/WebProcess.app/Content s/MacOS/WebProcess
Application Specific Information:
Bundle controller class:
BrowserBundleController
Process Model:
Single Web Process
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib 0x00007fff8da546c3 __mtx_droplock + 29
1 libsystem_c.dylib 0x00007fff8da55165 pthread_mutex_unlock + 268
2 com.apple.CoreFoundation 0x00007fff968ffc58 CFRunLoopRemoveTimer + 520
3 com.apple.CoreFoundation 0x00007fff969ac9c2 __CFSetApplyFunction_block_invoke_0 + 18
4 com.apple.CoreFoundation 0x00007fff968c17b0 CFBasicHashApply + 128
5 com.apple.CoreFoundation 0x00007fff968c171e CFSetApplyFunction + 158
6 com.apple.CoreFoundation 0x00007fff968ffb29 CFRunLoopRemoveTimer + 217
7 com.apple.CoreFoundation 0x00007fff968ff9b1 CFRunLoopTimerInvalidate + 417
8 com.apple.CoreFoundation 0x00007fff968ff351 __CFRunLoopDoTimer + 609
9 com.apple.CoreFoundation 0x00007fff968e4ad9 __CFRunLoopRun + 1529
10 com.apple.CoreFoundation 0x00007fff968e40e2 CFRunLoopRunSpecific + 290
11 com.apple.HIToolbox 0x00007fff8d6bceb4 RunCurrentEventLoopInMode + 209
12 com.apple.HIToolbox 0x00007fff8d6bcc52 ReceiveNextEventCommon + 356
13 com.apple.HIToolbox 0x00007fff8d6bcae3 BlockUntilNextEventMatchingListInMode + 62
14 com.apple.AppKit 0x00007fff921e2533 _DPSNextEvent + 685
15 com.apple.AppKit 0x00007fff921e1df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
16 com.apple.AppKit 0x00007fff921d91a3 -[NSApplication run] + 517
17 com.apple.WebKit 0x000000010c0bc949 int WebKit::ChildProcessMain<WebKit::WebProcess, WebKit::WebContentProcessMainDelegate>(int, char**) + 387
18 com.apple.WebProcess 0x000000010bf29d4f 0x10bf29000 + 3407
19 libdyld.dylib 0x00007fff9333a7e1 start + 1
Thread 1:: Dispatch queue: URLConnection
0 libsystem_kernel.dylib 0x00007fff91a12686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff91a11c42 mach_msg + 70
2 libsystem_notify.dylib 0x00007fff9a06cdeb _notify_server_register_check_2 + 139
3 libsystem_notify.dylib 0x00007fff9a0708c3 notify_register_check + 484
4 com.apple.CFNetwork 0x00007fff96ee7522 _CFNetworkCopyPreferredLanguageCode + 66
5 com.apple.CFNetwork 0x00007fff96ee6b0b HTTPProtocol::_createMutableCanonicalRequest(__CFAllocator const*, _CFURLRequest const*, void const*) + 215
6 com.apple.CFNetwork 0x00007fff96ee6a12 HTTPProtocol::_createCanonicalRequest(__CFAllocator const*, _CFURLRequest const*, void const*) + 60
7 com.apple.CFNetwork 0x00007fff96ee5274 URLConnectionClient::_internalEvent_WillSendRequest() + 68
8 com.apple.CFNetwork 0x00007fff96ee50f0 __start_block_invoke_0 + 40
9 com.apple.CFNetwork 0x00007fff96ee4eab ___withClientAsync_block_invoke_0 + 24
10 com.apple.CFNetwork 0x00007fff96ee4e47 ___withWorkQueueAsync_block_invoke_0 + 19
11 com.apple.CFNetwork 0x00007fff96ee4bb4 ___performAsync_block_invoke_0 + 33
12 libdispatch.dylib 0x00007fff93341f01 _dispatch_call_block_and_release + 15
13 libdispatch.dylib 0x00007fff9333e0b6 _dispatch_client_callout + 8
14 libdispatch.dylib 0x00007fff9333f47f _dispatch_queue_drain + 235
15 libdispatch.dylib 0x00007fff9333f2f1 _dispatch_queue_invoke + 52
16 libdispatch.dylib 0x00007fff9333f1c3 _dispatch_worker_thread2 + 249
17 libsystem_c.dylib 0x00007fff8da51cdb _pthread_wqthread + 404
18 libsystem_c.dylib 0x00007fff8da3c191 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff91a14d16 kevent + 10
1 libdispatch.dylib 0x00007fff93340dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff933409ee _dispatch_mgr_thread + 54
Thread 3:
0 libsystem_kernel.dylib 0x00007fff91a146d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8da51f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8da51ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8da3c191 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff91a146d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8da51f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8da51ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8da3c191 start_wqthread + 13
Thread 5 Crashed:: WebCore: Scrolling
0 ??? 000000000000000000 0 + 0
1 com.apple.WebCore 0x000000010cf0af2b WebCore::ScrollingThread::dispatchFunctionsFromScrollingThread() + 203
2 com.apple.WebCore 0x000000010cf0ae4a WebCore::ScrollingThread::threadRunLoopSourceCallback(void*) + 26
3 com.apple.CoreFoundation 0x00007fff968c1b31 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
4 com.apple.CoreFoundation 0x00007fff968c1455 __CFRunLoopDoSources0 + 245
5 com.apple.CoreFoundation 0x00007fff968e47f5 __CFRunLoopRun + 789
6 com.apple.CoreFoundation 0x00007fff968e40e2 CFRunLoopRunSpecific + 290
7 com.apple.CoreFoundation 0x00007fff968f2dd1 CFRunLoopRun + 97
8 com.apple.WebCore 0x000000010cf0add4 WebCore::ScrollingThread::initializeRunLoop() + 244
9 com.apple.JavaScriptCore 0x000000010c7f433f ***::wtfThreadEntryPoint(void*) + 15
10 libsystem_c.dylib 0x00007fff8da4f772 _pthread_start + 327
11 libsystem_c.dylib 0x00007fff8da3c1a1 thread_start + 13
Thread 6:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff91a12686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff91a11c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff968df233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff968e4916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff968e40e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff915d8526 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
6 com.apple.Foundation 0x00007fff91636532 __NSThread__main__ + 1345
7 libsystem_c.dylib 0x00007fff8da4f772 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8da3c1a1 thread_start + 13
Thread 7:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff91a140fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8da53fb9 _pthread_cond_wait + 869
2 libc++.1.dylib 0x00007fff8f0c1851 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::m utex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 109
3 com.apple.JavaScriptCore 0x000000010c9dc2b1 JSC::BlockAllocator::waitForDuration(std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> >) + 177
4 com.apple.JavaScriptCore 0x000000010c7fe175 JSC::BlockAllocator::blockFreeingThreadMain() + 85
5 com.apple.JavaScriptCore 0x000000010c7f433f ***::wtfThreadEntryPoint(void*) + 15
6 libsystem_c.dylib 0x00007fff8da4f772 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff8da3c1a1 thread_start + 13
Thread 8:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff91a140fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8da53fb9 _pthread_cond_wait + 869
2 libc++.1.dylib 0x00007fff8f0c17c9 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
3 com.apple.JavaScriptCore 0x000000010c7fea4b JSC::GCThread::waitForNextPhase() + 171
4 com.apple.JavaScriptCore 0x000000010c7fe8a8 JSC::GCThread::gcThreadMain() + 88
5 com.apple.JavaScriptCore 0x000000010c7f433f ***::wtfThreadEntryPoint(void*) + 15
6 libsystem_c.dylib 0x00007fff8da4f772 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff8da3c1a1 thread_start + 13
Thread 9:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff91a140fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8da53fb9 _pthread_cond_wait + 869
2 libc++.1.dylib 0x00007fff8f0c17c9 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
3 com.apple.JavaScriptCore 0x000000010c7fea4b JSC::GCThread::waitForNextPhase() + 171
4 com.apple.JavaScriptCore 0x000000010c7fe8a8 JSC::GCThread::gcThreadMain() + 88
5 com.apple.JavaScriptCore 0x000000010c7f433f ***::wtfThreadEntryPoint(void*) + 15
6 libsystem_c.dylib 0x00007fff8da4f772 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff8da3c1a1 thread_start + 13
Thread 10:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff91a140fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8da53fb9 _pthread_cond_wait + 869
2 libc++.1.dylib 0x00007fff8f0c17c9 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
3 com.apple.JavaScriptCore 0x000000010c7fea4b JSC::GCThread::waitForNextPhase() + 171
4 com.apple.JavaScriptCore 0x000000010c7fe8a8 JSC::GCThread::gcThreadMain() + 88
5 com.apple.JavaScriptCore 0x000000010c7f433f ***::wtfThreadEntryPoint(void*) + 15
6 libsystem_c.dylib 0x00007fff8da4f772 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff8da3c1a1 thread_start + 13
Thread 5 crashed with X86 Thread State (64-bit):
rax: 0x000000010e10c8f0 rbx: 0x0000000110aa3030 rcx: 0x00000000000fc080 rdx: 0x00000000000f01f0
rdi: 0x0000000110a9c060 rsi: 0x0000000000000001 rbp: 0x0000000110a8e0a0 rsp: 0x0000000110a8e078
r8: 0x0000000000000005 r9: 0x00000000564b0b03 r10: 0x0000000000000000 r11: 0x00000000564b0b03
r12: 0x0000000000000020 r13: 0x00007ffb22430110 r14: 0x0000000110aa3000 r15: 0x0000000000000030
rip: 0x0000000000000000 rfl: 0x0000000000010206 cr2: 0x0000000000000000
Logical CPU: 0
Binary Images:
0x10bf29000 - 0x10bf29fff com.apple.WebProcess (8600 - 8600.1.17) <FF78481F-E9FF-3970-A911-3695D16D2248> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebProcess.app/Content s/MacOS/WebProcess
0x10bf2f000 - 0x10bf2ffff WebProcessShim.dylib (7600.1.17) <D60D3FCD-9047-3510-AC26-294CBBE8718D> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebProcess.app/Content s/MacOS/WebProcessShim.dylib
0x10bf64000 - 0x10c2bbfff com.apple.WebKit (8600 - 8600.1.17) <39C9C71F-FE64-3F30-ABBB-6824326BCDC5> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
0x10c590000 - 0x10c6f7fff com.apple.WebKitLegacy (8600 - 8600.1.17) <850F6E22-F149-3483-9C56-3FA696A8FA49> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy
0x10c7ea000 - 0x10cd0fff7 com.apple.JavaScriptCore (8600 - 8600.1.17) <1805970E-7107-3539-9DE7-7CC746965EA9> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
0x10ce7c000 - 0x10df6afff com.apple.WebCore (8600 - 8600.1.17) <0344986F-724F-301F-8A8A-0ED03D2AA9D7> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
0x10fe35000 - 0x10fe35fff com.apple.WebKit2 (8600 - 8600.1.17) <BCDDA15B-0F2A-3EB7-9738-3E33F7AA7DC6> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
0x110000000 - 0x1105deff7 com.apple.Safari.framework (8537 - 8537.85.10.17.1) <03D96220-109E-3CEC-8E38-E97669EB2746> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
0x7fff6bb29000 - 0x7fff6bb5d94f dyld (210.2.3) <8958FE97-5830-3928-BC38-23136E7D3783> /usr/lib/dyld
0x7fff8d50f000 - 0x7fff8d547fff libtidy.A.dylib (15.10) <9009156B-84F5-3781-BFCB-B409B538CD18> /usr/lib/libtidy.A.dylib
0x7fff8d550000 - 0x7fff8d552fff com.apple.TrustEvaluationAgent (2.0 - 23) <A97D348B-32BF-3E52-8DF2-59BFAD21E1A3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff8d553000 - 0x7fff8d5adfff com.apple.print.framework.PrintCore (8.3 - 387.2) <5BA0CBED-4D80-386A-9646-F835C9805B71> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff8d5b6000 - 0x7fff8d65cff7 com.apple.CoreServices.OSServices (557.6 - 557.6) <E91B0882-E75C-30E9-8DCD-7A0EEE4405CC> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff8d65d000 - 0x7fff8d98dfff com.apple.HIToolbox (2.0 - 626.1) <656D08C2-9068-3532-ABDD-32EC5057CCB2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8d9e9000 - 0x7fff8d9eafff libquit.dylib (130.1) <6012FB61-1D85-311F-A557-690C7D4C2A66> /usr/lib/libquit.dylib
0x7fff8da3b000 - 0x7fff8db07ff7 libsystem_c.dylib (825.40.1) <543B05AE-CFA5-3EFE-8E58-77225411BA6B> /usr/lib/system/libsystem_c.dylib
0x7fff8db24000 - 0x7fff8db45ff7 libCRFSuite.dylib (33) <736ABE58-8DED-3289-A042-C25AF7AE5B23> /usr/lib/libCRFSuite.dylib
0x7fff8dbae000 - 0x7fff8dd00fff com.apple.audio.toolbox.AudioToolbox (1.9.2 - 1.9.2) <DC5F3D1B-036A-37DE-BC24-7636DC95EA1C> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8de46000 - 0x7fff8e07bff7 com.apple.CoreData (106.1 - 407.7) <A676E1A4-2144-376B-92B8-B450DD1D78E5> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8e096000 - 0x7fff8e1ae92f libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
0x7fff8e86f000 - 0x7fff8e8abfff com.apple.GeoServices (1.0 - 1) <DB382348-EBFA-3AD5-888B-7F4640F41834> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff8e8d5000 - 0x7fff8e8f2ff7 com.apple.openscripting (1.3.6 - 148.3) <C008F56A-1E01-3D4C-A9AF-97799D0FAE69> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff8e8f3000 - 0x7fff8e952fff com.apple.AE (645.6 - 645.6) <44F403C1-660A-3543-AB9C-3902E02F936F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff8ee20000 - 0x7fff8ee33ff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <2F2694E9-A7BC-33C7-B4CF-8EC907DF0FEB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff8ee34000 - 0x7fff8ee3afff libmacho.dylib (829) <BF332AD9-E89F-387E-92A4-6E1AB74BD4D9> /usr/lib/system/libmacho.dylib
0x7fff8efc7000 - 0x7fff8efd2ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <C12962D5-85FB-349E-AA56-64F4F487F219> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff8efd3000 - 0x7fff8efd4ff7 libremovefile.dylib (23.2) <6763BC8E-18B8-3AD9-8FFA-B43713A7264F> /usr/lib/system/libremovefile.dylib
0x7fff8f02c000 - 0x7fff8f040fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <94EDF2AB-809C-3D15-BED5-7AD45B2A7C16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff8f041000 - 0x7fff8f060ff7 com.apple.ChunkingLibrary (2.0 - 133.3) <8BEC9AFB-DCAA-37E8-A5AB-24422B234ECF> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff8f061000 - 0x7fff8f063fff com.apple.securityhi (4.0 - 55002) <A91F8981-ECB6-3B65-A7BA-8DCBD9CCE3D5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff8f064000 - 0x7fff8f070fff libCSync.A.dylib (340) <1ED9A6B9-D1FF-3745-A289-981ACE0C89D9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff8f0ba000 - 0x7fff8f122ff7 libc++.1.dylib (65.1) <20E31B90-19B9-3C2A-A9EB-474E08F9FE05> /usr/lib/libc++.1.dylib
0x7fff8f1b1000 - 0x7fff8f283ff7 com.apple.CoreText (260.0 - 275.17) <AB493289-E188-3CCA-8658-1E5039715F82> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff8f685000 - 0x7fff8f6e1ff7 com.apple.Symbolication (1.3 - 93) <84D69A46-BB0A-3DBE-ABC2-B767F61EC221> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff8f6e2000 - 0x7fff8f6e2fff com.apple.Carbon (154 - 155) <CC5AA589-242E-3BE1-B776-7D4FFD93D0C1> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff8f6e7000 - 0x7fff8f6fefff libGL.dylib (8.10.1) <F8BABA3C-7810-3A65-83FC-61945AA50E90> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8f75d000 - 0x7fff8f761ff7 com.apple.CommonPanels (1.2.5 - 94) <AAC003DE-2D6E-38B7-B66B-1F3DA91E7245> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff8f7c3000 - 0x7fff8f7d8fff com.apple.ImageCapture (8.0 - 8.0) <17A45CE6-7DA3-36A5-B7EF-72BC136981AE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff8f7d9000 - 0x7fff8f89eff7 com.apple.coreui (2.0 - 181.1) <83D2C92D-6842-3C9D-9289-39D5B4554C3A> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff8f8a1000 - 0x7fff8f8dbff7 com.apple.GSS (3.0 - 2.0) <423BDFCC-9187-3F3E-ABB0-D280003EB15E> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8f92a000 - 0x7fff8f92cff7 libunc.dylib (25) <92805328-CD36-34FF-9436-571AB0485072> /usr/lib/system/libunc.dylib
0x7fff8f93b000 - 0x7fff8fa54fff com.apple.ImageIO.framework (3.2.2 - 852) <1D023BCE-1FA2-3743-B449-7489BC0C5C43> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff8fa55000 - 0x7fff8faa4ff7 libcorecrypto.dylib (106.2) <CE0C29A3-C420-339B-ADAA-52F4683233CC> /usr/lib/system/libcorecrypto.dylib
0x7fff8faa5000 - 0x7fff8fac5fff libPng.dylib (852) <CCBFA9A9-33C0-3189-AFE0-A77E831EEBA8> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff8fac6000 - 0x7fff8facafff libGIF.dylib (852) <326C48F1-C892-3AF9-94BC-32768EFF6731> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff8facb000 - 0x7fff8fad3ff7 libsystem_dnssd.dylib (379.38.1) <BDCB8566-0189-34C0-9634-35ABD3EFE25B> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8fad4000 - 0x7fff8fae7ff7 libbsm.0.dylib (32) <F497D3CE-40D9-3551-84B4-3D5E39600737> /usr/lib/libbsm.0.dylib
0x7fff8fae8000 - 0x7fff8faeaff7 com.apple.print.framework.Print (8.0 - 258) <34666CC2-B86D-3313-B3B6-A9977AD593DA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff8fb45000 - 0x7fff8fe16fff com.apple.security (7.0 - 55719.16.5) <0EEE5DDE-77FB-374A-B1E0-6B19CB44E8EC> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8fe17000 - 0x7fff8fe1eff7 libcopyfile.dylib (89.0.70) <30824A67-6743-3D99-8DC3-92578FA9D7CB> /usr/lib/system/libcopyfile.dylib
0x7fff8fef3000 - 0x7fff8ff00fff com.apple.AppleFSCompression (49 - 1.0) <5508344A-2A7E-3122-9562-6F363910A80E> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff9029e000 - 0x7fff902f5ff7 com.apple.ScalableUserInterface (1.0 - 1) <F1D43DFB-1796-361B-AD4B-39F1EED3BE19> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff902f6000 - 0x7fff90304ff7 libkxld.dylib (2050.48.12) <B8F7ED1F-CF84-3777-9183-0A1C513DF81F> /usr/lib/system/libkxld.dylib
0x7fff90305000 - 0x7fff90305fff com.apple.vecLib (3.8 - vecLib 3.8) <6CBBFDC4-415C-3910-9558-B67176447789> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff90405000 - 0x7fff90d95a07 com.apple.CoreGraphics (1.600.0 - 340) <4E39B001-BD9B-3A60-A495-C7F908F52C44> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff90d96000 - 0x7fff90e18ff7 com.apple.Heimdal (3.0 - 2.0) <ACF0C667-5ACC-382A-A998-61E85386C814> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff90e19000 - 0x7fff90e47ff7 libsystem_m.dylib (3022.6) <B434BE5C-25AB-3EBD-BAA7-5304B34E3441> /usr/lib/system/libsystem_m.dylib
0x7fff91115000 - 0x7fff912c3fff com.apple.QuartzCore (1.8 - 304.4) <84F0B40E-DF91-36F2-9F2E-3922234206A3> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff912c4000 - 0x7fff912cfff7 com.apple.ProtocolBuffer (2 - 104) <3270C172-1437-3080-9E53-3E2DCA9AE2EC> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff912d0000 - 0x7fff912f1fff com.apple.Ubiquity (1.2 - 243.15) <C9A7EE77-B637-3676-B667-C0843BBB0409> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff912f2000 - 0x7fff9133eff7 libauto.dylib (185.4) <AD5A4CE7-CB53-313C-9FAE-673303CC2D35> /usr/lib/libauto.dylib
0x7fff9133f000 - 0x7fff91340ff7 libdnsinfo.dylib (453.19) <14202FFB-C3CA-3FCC-94B0-14611BF8692D> /usr/lib/system/libdnsinfo.dylib
0x7fff91341000 - 0x7fff91345fff libCoreVMClient.dylib (32.5) <DB009CD4-BB0E-3331-BBB4-A118781D193F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff91346000 - 0x7fff91448fff libJP2.dylib (852) <01E502E9-7FD3-3A5D-8EA4-2DC8C56E0497> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff91449000 - 0x7fff914b7ff7 com.apple.framework.IOKit (2.0.1 - 755.42.1) <A90038ED-48F2-3CC9-A042-53A3D7985844> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff914b8000 - 0x7fff914c6fff libcommonCrypto.dylib (60027) <BAAFE0C9-BB86-3CA7-88C0-E3CBA98DA06F> /usr/lib/system/libcommonCrypto.dylib
0x7fff914c7000 - 0x7fff914f5fff com.apple.CoreServicesInternal (154.4 - 154.4) <EE77C328-BCC7-3EBD-B3BC-E0E48537D4FF> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff914f6000 - 0x7fff9152cfff libsystem_info.dylib (406.17) <4FFCA242-7F04-365F-87A6-D4EFB89503C1> /usr/lib/system/libsystem_info.dylib
0x7fff915a0000 - 0x7fff918fffff com.apple.Foundation (6.8 - 945.19) <C98E55BA-553B-314B-B056-849FFB20C220> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff91900000 - 0x7fff91900fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <F565B686-24E2-39F2-ACC3-C5E4084476BE> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff91901000 - 0x7fff919beff7 com.apple.ColorSync (4.8.0 - 4.8.0) <6CE333AE-EDDB-3768-9598-9DB38041DC55> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff91a02000 - 0x7fff91a1dff7 libsystem_kernel.dylib (2050.48.12) <4B7993C3-F62D-3AC1-AF92-414A0D6EED5E> /usr/lib/system/libsystem_kernel.dylib
0x7fff91a1e000 - 0x7fff91a34fff com.apple.Accounts (211.2 - 211.2) <F62749B0-AEA6-3673-8FD7-550E21622893> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
0x7fff91ac3000 - 0x7fff91ad2ff7 libxar.1.dylib (105) <370ED355-E516-311E-BAFD-D80633A84BE1> /usr/lib/libxar.1.dylib
0x7fff91ad3000 - 0x7fff91b16ff7 com.apple.bom (12.0 - 192) <0BF1F2D2-3648-36B7-BE4B-551A0173209B> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff9208c000 - 0x7fff9208cfff com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff9208d000 - 0x7fff92cbafff com.apple.AppKit (6.8 - 1187.40) <F12CF463-6F88-32ED-9EBA-0FA2AD3CF576> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff92cd6000 - 0x7fff92ce8ff7 libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib
0x7fff92ce9000 - 0x7fff92ceaff7 libSystem.B.dylib (169.3) <DF030DDB-DF22-3769-A8CD-9806DDB84008> /usr/lib/libSystem.B.dylib
0x7fff9325c000 - 0x7fff9330eff7 com.apple.LaunchServices (539.11 - 539.11) <A86F44E5-F285-3029-A5D1-00CD3C231A08> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff9330f000 - 0x7fff93337fff libJPEG.dylib (852) <4E159C31-1B41-3EFF-89EC-3F7BC9053F2C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff93338000 - 0x7fff9333bff7 libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x7fff9333c000 - 0x7fff93351ff7 libdispatch.dylib (228.23) <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x7fff93352000 - 0x7fff93352fff com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff93353000 - 0x7fff93392ff7 com.apple.QD (3.42.1 - 285.1) <77A20C25-EBB5-341C-A05C-5D458B97AD5C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff93393000 - 0x7fff93399ff7 libunwind.dylib (35.1) <21703D36-2DAB-3D8B-8442-EAAB23C060D3> /usr/lib/system/libunwind.dylib
0x7fff9339a000 - 0x7fff934bafff com.apple.desktopservices (1.7.4 - 1.7.4) <ED3DA8C0-160F-3CDC-B537-BF2E766AB7C1> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff934bb000 - 0x7fff934bdfff libquarantine.dylib (52.1) <143B726E-DF47-37A8-90AA-F059CFD1A2E4> /usr/lib/system/libquarantine.dylib
0x7fff934be000 - 0x7fff93527fff libstdc++.6.dylib (56) <EAA2B53E-EADE-39CF-A0EF-FB9D4940672A> /usr/lib/libstdc++.6.dylib
0x7fff93528000 - 0x7fff9355cfff com.apple.securityinterface (6.0 - 55024.4) <614C9B8E-2056-3A41-9A01-DAF74C97CC43> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff9355d000 - 0x7fff9355dfff libOpenScriptingUtil.dylib (148.3) <F8681222-0969-3B10-8BCE-C55A4B9C520C> /usr/lib/libOpenScriptingUtil.dylib
0x7fff9355e000 - 0x7fff93955fff libLAPACK.dylib (1073.4) <D632EC8B-2BA0-3853-800A-20DA00A1091C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff945af000 - 0x7fff947affff libicucore.A.dylib (491.11.3) <5783D305-04E8-3D17-94F7-1CEAFA975240> /usr/lib/libicucore.A.dylib
0x7fff94a0c000 - 0x7fff94a18fff com.apple.CrashReporterSupport (10.8.3 - 418) <DE6AFE16-D97E-399D-82ED-3522C773C36E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff94a19000 - 0x7fff94a68fff com.apple.framework.CoreWiFi (1.3 - 130.13) <CCF3D8E3-CD1C-36CD-929A-C9972F833F24> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff94aa5000 - 0x7fff94b26fff com.apple.Metadata (10.7.0 - 707.12) <69E3EEF7-8B7B-3652-8320-B8E885370E56> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff94b27000 - 0x7fff94b34fff libbz2.1.0.dylib (29) <CE9785E8-B535-3504-B392-82F0064D9AF2> /usr/lib/libbz2.1.0.dylib
0x7fff94b35000 - 0x7fff94b36fff libsystem_blocks.dylib (59) <D92DCBC3-541C-37BD-AADE-ACC75A0C59C8> /usr/lib/system/libsystem_blocks.dylib
0x7fff94b37000 - 0x7fff94b3bfff libMatch.1.dylib (17) <E10E50F3-25F8-3B9B-AA11-923E40F5FFDD> /usr/lib/libMatch.1.dylib
0x7fff94b3c000 - 0x7fff94b8bff7 libFontRegistry.dylib (100) <2E03D7DA-9B8F-31BB-8FB5-3D3B6272127F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff95475000 - 0x7fff954ddfff libvDSP.dylib (380.10) <3CA154A3-1BE5-3CF4-BE48-F0A719A963BB> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff9563d000 - 0x7fff95641fff libpam.2.dylib (20) <C8F45864-5B58-3237-87E1-2C258A1D73B8> /usr/lib/libpam.2.dylib
0x7fff95642000 - 0x7fff9574efff libFontParser.dylib (84.7) <C3D1121B-B066-34C3-9D31-ADDF387C0B20> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff9574f000 - 0x7fff957e9fff libvMisc.dylib (380.10) <A7F12764-A94C-36EB-88E0-F826F5AF55B4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff958af000 - 0x7fff958fbfff com.apple.framework.CoreWLAN (3.4 - 340.18) <3735FB49-30C0-3B11-BE25-2ACDD96041B5> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff958fc000 - 0x7fff95921ff7 libc++abi.dylib (26) <D86169F3-9F31-377A-9AF3-DB17142052E4> /usr/lib/libc++abi.dylib
0x7fff9593d000 - 0x7fff959bcff7 com.apple.securityfoundation (6.0 - 55115.4) <9291CE2A-37D9-39DF-956E-7B2650A9F3B0> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff959c4000 - 0x7fff95a1eff7 com.apple.opencl (2.2.19 - 2.2.19) <3C7DFB2C-B3F9-3447-A1FC-EAAA42181A6E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff95a1f000 - 0x7fff95a23ff7 com.apple.TCC (1.0 - 1) <F2F3B753-FC73-3543-8BBE-859FDBB4D6A6> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff95a24000 - 0x7fff95a24ffd com.apple.audio.units.AudioUnit (1.9.2 - 1.9.2) <6D314680-7409-3BC7-A807-36341411AF9A> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff95a6e000 - 0x7fff95b6bff7 libxml2.2.dylib (22.3) <47B09CB2-C636-3024-8B55-6040F7829B4C> /usr/lib/libxml2.2.dylib
0x7fff95b6c000 - 0x7fff95b70fff com.apple.IOSurface (86.0.4 - 86.0.4) <26F01CD4-B76B-37A3-989D-66E8140542B3> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff95b71000 - 0x7fff95b9afff libsandbox.1.dylib (220.3) <410BC7E1-24A4-3E5A-ACCF-2F444DC82814> /usr/lib/libsandbox.1.dylib
0x7fff95d08000 - 0x7fff95d59ff7 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <581BF463-C15A-363B-999A-E830222FA925> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff95d5a000 - 0x7fff95d7cff7 com.apple.Kerberos (2.0 - 1) <C49B8820-34ED-39D7-A407-A3E854153556> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff95d7d000 - 0x7fff95d8aff7 com.apple.NetAuth (4.0 - 4.0) <F5BC7D7D-AF28-3C83-A674-DADA48FF7810> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff95d8d000 - 0x7fff95d92fff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
0x7fff95d93000 - 0x7fff95da1fff com.apple.Librarian (1.1 - 1) <5AC28666-7642-395F-A923-C6F8A274BBBD> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x7fff95da2000 - 0x7fff95db9fff com.apple.GenerationalStorage (1.1 - 132.3) <FD4A84B3-13A8-3C60-A59E-25A361447A17> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff95dc4000 - 0x7fff95dc6fff com.apple.OAuth (18.1 - 18.1) <0DC79455-CF81-3873-87BD-6BD14D89A6F5> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
0x7fff95e1a000 - 0x7fff95fb5fef com.apple.vImage (6.0 - 6.0) <FAE13169-295A-33A5-8E6B-7C2CC1407FA7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff95fb6000 - 0x7fff95fc4ff7 libsystem_network.dylib (77.10) <0D99F24E-56FE-380F-B81B-4A4C630EE587> /usr/lib/system/libsystem_network.dylib
0x7fff95fc5000 - 0x7fff9614bfff libBLAS.dylib (1073.4) <C102C0F6-8CB6-3B49-BA6B-2EB61F0B2784> /System/Library/Frameworks/Accelerate.fPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
Adobe apps fail to launch after copying via ARD 3
For several years we have beeen updating our Adobe apps by updating our master image and copying (via ARD v.1, then v.2, now v. 3) the applications and the associated Application Support files to the target machines. (300 Macs running Tiger) Since upgrading to version 3 of ARD. Adobe apps fail to launch after they are replaced, even with the old files.
I found a post alluding to a known issue with Acrobat from June. It stated it was a known bug that engineering was aware of. THAT was the only mention I could find. Does anyone know anything more about this? This is critical for our publishing workflow - Adobe has two updates that affect us in critical areas that we need to implement, but are reluctant to visit 300 individual desktops (even remotely) and run individual install patches.
The silent install works great for installation, but does not address updates.
Anyone?
Mac OS X (10.4.7)
Mac OS X (10.4.7)Just FYI. I only had problems with InDesign not launching but this was a know issue with Adobe:
http://www.adobe.com/support/techdocs/331578.html -
Applications load slowly on imac after Mavericks clean install
After a clean install of Mavericks, my late 2009 imac runs more slowly compared to how it ran under Snow Leopard. Applications like "Settings" take a few seconds to load, whereas under snow leopard, the application would load almost instantly. The Novabench score now is around 771, and matches about what I measured after the clean Mavericks install, but appears low compared to scores for similarly configured systems running Snow Leopard. The system is quite usable, especially if applications are left open, just slower. Is it possible to identify from Etrecheck a possible explanation? Is this level of degradation of performance expected when upgrading an old system? Thank you for your help.
Problem description:
Applications load slowly. Late 2009 iMac runs slowly under Mavericks compared to Snow Leopard.
EtreCheck version: 2.1.2 (105)
Report generated December 13, 2014 at 11:48:21 PM PST
Hardware Information: ℹ️
iMac (27-inch, Late 2009) (Verified)
iMac - model: iMac11,1
1 2.66 GHz Intel Core i5 CPU: 4-core
12 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
BANK 0/DIMM1
4 GB DDR3 1067 MHz ok
BANK 1/DIMM1
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 4850 - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 25 days 2:39:43
Disk Information: ℹ️
WDC WD1001FALS-40U9B0 disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
1 TB WDC (disk0s2) / : 999.35 GB (766.77 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
Logitech USB Keyboard
Western Digital My Passport 0820 2 TB
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted> : 210 MB
MyPassport (disk1s2) /Volumes/MyPassport : 2.00 TB (862.18 GB free)
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Griffin Technology, Inc iMic USB audio system
Apple Inc. iPod
Logitech USB Laser Mouse
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Karabiner.app
[loaded] org.pqrs.driver.Karabiner (10.2.0 - SDK 10.9) [Support]
/Applications/Parallels Desktop.app
[loaded] com.parallels.kext.hidhook (9.0 24251.1052177) [Support]
[loaded] com.parallels.kext.hypervisor (9.0 24251.1052177) [Support]
[loaded] com.parallels.kext.netbridge (9.0 24251.1052177) [Support]
[loaded] com.parallels.kext.usbconnect (9.0 24251.1052177) [Support]
[loaded] com.parallels.kext.vnic (9.0 24251.1052177) [Support]
/Library/Extensions
[loaded] com.Logitech.Control Center.HID Driver (3.9.1 - SDK 10.8) [Support]
/System/Library/Extensions
[not loaded] com.Logitech.Unifying.HID Driver (1.3.0 - SDK 10.6) [Support]
Problem System Launch Daemons: ℹ️
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[running] com.Logitech.Control Center.Daemon.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
User Login Items: ℹ️
Macs Fan Control Application (/Applications/Macs Fan Control.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Firefox Application (/Applications/Firefox.app)
Karabiner Application (/Applications/Karabiner.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
Default Browser: Version: 537 - SDK 10.9
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Logitech Control Center [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
3% WindowServer
1% fontd
1% MacsFanControl
0% prl_client_app
0% RStudio
Top Processes by Memory: ℹ️
3.14 GB prl_vm_app
850 MB firefox
296 MB com.apple.WebKit.WebContent
271 MB Mail
232 MB mds_stores
Virtual Memory Information: ℹ️
414 MB Free RAM
5.25 GB Active RAM
5.03 GB Inactive RAM
1.58 GB Wired RAM
22.68 GB Page-ins
3.09 GB Page-outs
Diagnostics Information: ℹ️Activity Monitor - Mavericks also Yosemite
Activity Monitor in Mavericks has significant changes
Performance Guide
Why is my computer slow
Why your Mac runs slower than it should
Slow Mac After Mavericks
Things you can do to resolve slowdowns see post by Kappy -
After a clean install of Yosemite in iCloud remained links, which were opened in Safari on the Mavericks.
Please help remove old and obsolete references to iCloud for Safari.Hi leonie,
It looks like once my computer was subject to a clean install of OSX Mavericks, programs installed with iLife, i.e. iWeb, GarageBand. iPhoto, etc, were removed from my HD and cannot now be reinstalled.. I form the impression that they are not on the installation DVD's that shipped with my computer, and having examined the disks by placing them in my machine, there is no way I can tell whether that is correct, since there is no 'button' that allows me to look for their presence on the disks.
If you can shed any light on that conclusion, I'd be grateful for any advice you could offer. I guess it's not super imperitive that I have GarageBand '09, I can get by without it, but it would have been nice to have, and a couple of my songs use loops that were from GB '09, and these are now absent from the songs when played back in GB X. Of course, I cannot download the '09 version from the App store. Looks like Apple has me borked!
Thanks for your help, anyway, I'm always pleased to see your name here..
Regards, Ontradio.. -
After a clean install, how can I continue using Time Machine?
After a clean install, how can I continue using Time Machine?
I booted from my recovery partition, erased my HD, installed the same OS, (Lion, 10.7.5) then restored from my TM.
If it asks if i want to use TM, I say yes. When I chose the drive, it seems to want to start all over, instead of just picking up where I left off.
Is there any way of picking up where I left off?Hi Frank,
You are sure you looking in your Library in /Users/YOUR_USERNAME/Library and not /Library at the top level of your harddrive?
When you open iCal what do you see? Are the calendars the two default Home and Work ones?
I really appreciate the responses -- especially if you are in the UK as opposed to Ontario.
Why, do you have something against London Ontario?
John M -
Can I backup app files or .dmgs from HD to reinstall apps after a clean install?
late 2010 macbook pro. 4gb ram, 500gb HD. Currently running Mavericks.
I'm about to perform a clean install of OS Yosemite from a USB flash drive. I've not done this before, so I'm hoping it'll make things run nice and fast again. I have a time machine backup if anything goes wrong - backed up on a device in the mainland UK (I'm currently on a 2 week break with family in Ireland, so don't have access to it).
I have a lot of software on the mbp currently, some of which I'd like to reinstall straight afterwards. Logic Pro 9 and some other production applications. Again, all of my original install CD's are back in england - I don't have access to them currently. I can access serial numbers from screen grabbing my app load screens and emailing them to myself.
TL;DR:
Is there any way I can copy various files or .dmg from the package contents (displaying hidden files using terminal) to be able to reinstall some applications straight after the clean install?
I'd really like to be able to make some music on a faster system while I'm off work!
Do point me in the direction of some further advice.
Thanks,
JackConnect an external HDD to your MBP that is formatted to Mac OS Extended (Journaled) (You may have to use Disk Utility>Erase to format the external HDD)
Open Disk Utility>Restore and the Internal HDD will be the Source and the external HDD will be the Destination: See this example from my MBP:
Then click on the restore button. Depending upon the amount of data, this may take several hours to complete.
(Note: My internal HDD (gray) is called BARBAROSSA and my external HDD (Yellow) is called MAVERICKS.
jackmcdonnell91 wrote:
Also; will the be any cross compatibility issues, given that I might be taking Mavericks-compatible Logic across to Yosemite?
There may be some applications that may not be compatible with Yosemite, but that will be very unlikely. You find out if they appear with a STOP symbol when you transfer them. If that happens, you will have to go to the developers web site and see if there is a newer version or drivers available that will make it compatible with Yosemite.
Ciao. -
Trying to reinstall Dreamweaver CS6 on macbook after a clean install of macbook. Put serial
Trying to reinstall Dreamweaver CS6 on macbook after a clean install of macbook. Put serial # in. Accepted. Then keeps on coming up withMac message "Setup wants to make changes. Type your password to allow this." Type in correct password and it keeps repeating this same message. I know password is correct as password does not wobble as it would if password is incorrect.
that's your mac's password.
if it's not accepted, Forgot Mac Password? How to Reset Your Mac Password (with or without CD) -
Reinstalling TouchSmart software after a clean install / upgrade of Windows 7
I have an HP TouchSmart 610-1150xt. I have no use for much of the preinstalled software, so I would like to perform a clean install of Windows 7. At the same time, I would like to upgrade the preinstalled Windows 7 Home Premium to Windows 7 Ultimate. In addition to all drivers, I would like to reinstall the TouchSmart software. I have already made system restore disks to recreate the factory state, if needed.
Ideally, I would also like to reclaim the hard disk space currently occupied by the recovery partition. During the clean install, I would like to create two separate partitions -- one for the OS and applications; a second for only data.
I have performed numerous clean installs of Windows in the past, but have always had access to copies/licenses of all applications to add to the clean OS. I have downloaded all drivers from the HP website, but cannot find copies of the preloaded software. While the application manager currently allows reinstallation of preinstalled software, it is not obvious that this option would be available from the recovery disks (or the recovery partition) after a clean install of Windows 7 Ultimate.
Are individual copies of preinstalled software available from HP, perhaps on an FTP site? If so, how can I download these programs? If individual copies of these applications are not available for download, can they be accessed from the the recovery media or recovery partition after performing a clean install/upgrade of Windows 7?
Thanks.Did a Google search: here's something I found: http://blog.ehuna.org/2009/01/how_to_reinstall_the_hp_touchs.html ...
-
Accepting ilife before or after the clean install of ML
Hi
I know this seams strange but here is the situation, I am getting cMBP and will swap the HD with SSD, I am new to MAC and will follow these steps:
Setup the new Mac
Login with Apple ID and download the ML, to make bootable drive for clean install
Swap the HDD with the SSD
Erase the new SSD and install the ML
Now here comes the strange title, which is better: to accept the iLife after the initial setup before the clean install or after the clean install? I've heard of some users loosing their preinstalled iLife after clean install of ML.
Sorry for long post and thanks in advance.I'd do it after you install the SSD drive and install ML on it. That way you only have to download and install once.
OT -
Adobe Reader doesn't work after windows 7 update
Hello,
My Adobe Reader X was working fine, until one night where Windows 7 automatically updated, and after that Adobe Reader doesn't work anymore. It doesn't respond AT ALL when I click on it, and I cannot view PDF files anymore.
I uninstalled it, and re-installed it --- still doesn't work. I tried downloading version 9, but still it doesn't work.
I also tried to do system restore, but somehow it won't let me --- it says it failed to do so.
When I try to open PDF files in IE 10, it says "There is a problem with Adobe Acrobat/Reader..." and an error code of 103:103.
Could anyone help me?
Thanks!You can try running cleaner on your machine
http://labs.adobe.com/downloads/acrobatcleaner.html
and then again install latest Reader from
http://get.adobe.com/reader/enterprise/ -
Adobe CS (version 1) errors after OsX Leopard Installations
After I installed (aka updated) to OSX 10.5 Leopard:
1. Adobe Illustrator's "Command" key functions ...don't respond (all, copy paste etc). (command key still works..using command tab and such)
2. Adobe Photoshop doesn't respond to the shift key commands (layers).
It may be both Shift & Command keys for both that don't work even though I use one more than the other in each program. This is truly an OsX caused problem...
Has anyone experienced this issue? cuz it's really taxing and taking my time when I'm designing ads.The odds of a corrupt font on a fresh install are small but the quitting seems like a font issue.
There is a scan program/option in Suitcase which checks for corrupted fonts.
Try running it.
You can also open Font Book and turn off fonts and try seeing if any of the fonts in your system are to blame. For this testing you will need to leave your mac on and test CS with fonts off. If you disable any of the system fonts you must re enable them befor shut down or you may not be able to restart.
Read this article on fonts before attempting the above trick. It might help to print it out.
http://discussions.apple.com/thread.jspa?threadID=122011&tstart=0
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