Adobe CS4 will not install on new macbook pro [was: pro]

Adobe CS4 will not install on new macbook pro. It is coming from my other macbook.

Install normally means running setup from the orginal discs or the downloadable trial version. If you are copying from a backup or another computer, that won't work.
Best advice is to download the CS4 trial, and have your serial number ready in order to convert the trial into a licensed version.
Get the trial here. Follow the instructions carefully or the download link won't work.
http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html

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  • Adobe Reader will not open on new MacBook Air

    I recently purchased a MacBook Air with the fastest processor, etc. I downloaded Adobe Reader X and installed. When I click on the icon to start the program, I get the License acceptance dialog box. As soon as I accept, I get a "An internal error occured." I have download an older version and the same thing happened. The Mac OS X is fully updated to 10.6.7. I have other Macs and have never had this problem. Any suggestions?

    I am using local admin account and installed for all users. Log follows. Many Thanks for any help...Bob
    Process:         AdobeReader
    Path:            /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
    Identifier:      com.adobe.Reader
    Version:         10.0.1 (10.0.1)
    Code Type:       X86 (Native)
    Parent Process:  launchd
    Date/Time:       2011-03-29 23:12:51.137 -0400
    OS Version:      Mac OS X 10.6.7 (10J869)
    Report Version:  6
    Interval Since Last Report:          67713 sec
    Crashes Since Last Report:           6
    Per-App Interval Since Last Report:  69 sec
    Per-App Crashes Since Last Report:   6
    Anonymous UUID:                      9CCF71AA-FB80-41F3-8B96-158707F7113F
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Application Specific Information:
    abort() called
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   libSystem.B.dylib                  0x90f06156 __kill + 10
    1   libSystem.B.dylib                  0x90f06148 kill$UNIX2003 + 32
    2   libSystem.B.dylib                  0x90f98899 raise + 26
    3   libSystem.B.dylib                  0x90fae9b8 abort + 93
    4   libstdc++.6.dylib                  0x98bccfba __gnu_cxx::__verbose_terminate_handler() + 433
    5   libstdc++.6.dylib                  0x98bcb15a __cxxabiv1::__terminate(void (*)()) + 10
    6   libstdc++.6.dylib                  0x98bcb19a __cxxabiv1::__unexpected(void (*)()) + 0
    7   libstdc++.6.dylib                  0x98bcb298 __gxx_exception_cleanup(_Unwind_Reason_Code, UnwindException*) + 0
    8   com.adobe.Acrobat.framework        0x00e9cf2c AcroSecurityBailOutImpl + 12561027
    9   com.adobe.Acrobat.framework        0x00e9d1af AcroSecurityBailOutImpl + 12561670
    10  com.adobe.Acrobat.framework        0x00e96761 AcroSecurityBailOutImpl + 12534456
    11  com.adobe.Acrobat.framework        0x00e9d25e AcroSecurityBailOutImpl + 12561845
    12  com.adobe.Acrobat.framework        0x00e9d30b AcroSecurityBailOutImpl + 12562018
    13  com.adobe.Acrobat.framework        0x00e9b6c9 AcroSecurityBailOutImpl + 12554784
    14  com.adobe.Acrobat.framework        0x00464683 AcroSecurityBailOutImpl + 1843674
    15  com.adobe.Acrobat.framework        0x0001d33f RunAcrobat + 39654
    16  com.adobe.Acrobat.framework        0x00016eb0 RunAcrobat + 13911
    17  com.adobe.Acrobat.framework        0x00016282 RunAcrobat + 10793
    18  com.adobe.Acrobat.framework        0x00015c83 RunAcrobat + 9258
    19  com.apple.Foundation               0x91fc83bf nsnotecallback + 176
    20  com.apple.CoreFoundation           0x91bda793 __CFXNotificationPost + 947
    21  com.apple.CoreFoundation           0x91bda19a _CFXNotificationPostNotification + 186
    22  com.apple.Foundation               0x91fbd25c -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
    23  com.apple.Foundation               0x91fca669 -[NSNotificationCenter postNotificationName:object:] + 56
    24  com.apple.AppKit                   0x95ed8422 -[NSApplication _postDidFinishNotification] + 125
    25  com.apple.AppKit                   0x95ed8332 -[NSApplication _sendFinishLaunchingNotification] + 74
    26  com.apple.AppKit                   0x9602f4ed -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 274
    27  com.apple.AppKit                   0x9602f10d -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 101
    28  com.apple.Foundation               0x91ffd6c8 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 511
    29  com.apple.Foundation               0x91ffd48c _NSAppleEventManagerGenericHandler + 228
    30  com.apple.AE                       0x9105af58 aeDispatchAppleEvent(AEDesc const, AEDesc, unsigned long, unsigned char*) + 166
    31  com.apple.AE                       0x9105ae57 dispatchEventAndSendReply(AEDesc const, AEDesc) + 43
    32  com.apple.AE                       0x9105ad61 aeProcessAppleEvent + 197
    33  com.apple.HIToolbox                0x98229197 AEProcessAppleEvent + 50
    34  com.apple.AppKit                   0x95ea89ca _DPSNextEvent + 1420
    35  com.apple.AppKit                   0x95ea7fce -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
    36  com.apple.AppKit                   0x95e6a247 -[NSApplication run] + 821
    37  com.adobe.Acrobat.framework        0x00014fbf RunAcrobat + 5990
    38  com.adobe.Acrobat.framework        0x00013995 RunAcrobat + 316
    39  com.adobe.Reader                   0x00001e92 main + 94
    40  com.adobe.Reader                   0x00001e16 start + 54
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                  0x90ecb922 kevent + 10
    1   libSystem.B.dylib                  0x90ecc03c dispatchmgr_invoke + 215
    2   libSystem.B.dylib                  0x90ecb4f9 dispatchqueue_invoke + 163
    3   libSystem.B.dylib                  0x90ecb29e dispatchworker_thread2 + 240
    4   libSystem.B.dylib                  0x90ecad21 pthreadwqthread + 390
    5   libSystem.B.dylib                  0x90ecab66 start_wqthread + 30
    Thread 2:
    0   libSystem.B.dylib                  0x90eca9b2 __workq_kernreturn + 10
    1   libSystem.B.dylib                  0x90ecaf48 pthreadwqthread + 941
    2   libSystem.B.dylib                  0x90ecab66 start_wqthread + 30
    Thread 3:
    0   libSystem.B.dylib                  0x90ed3046 __semwait_signal + 10
    1   libSystem.B.dylib                  0x90ed2d02 pthreadcond_wait + 1191
    2   libSystem.B.dylib                  0x90ed4998 pthread_cond_wait$UNIX2003 + 73
    3   ...ple.CoreServices.CarbonCore     0x9856d48e TSWaitOnCondition + 126
    4   ...ple.CoreServices.CarbonCore     0x98558e15 TSWaitOnConditionTimedRelative + 202
    5   ...ple.CoreServices.CarbonCore     0x985547e3 MPWaitOnQueue + 250
    6   AdobeACE                           0x01839737 ACEInitialize + 3741
    7   AdobeACE                           0x018396ad ACEInitialize + 3603
    8   ...ple.CoreServices.CarbonCore     0x985387ca PrivateMPEntryPoint + 68
    9   libSystem.B.dylib                  0x90ed27fd pthreadstart + 345
    10  libSystem.B.dylib                  0x90ed2682 thread_start + 34
    Thread 4:
    0   libSystem.B.dylib                  0x90ed3046 __semwait_signal + 10
    1   libSystem.B.dylib                  0x90ed2d02 pthreadcond_wait + 1191
    2   libSystem.B.dylib                  0x90ed4998 pthread_cond_wait$UNIX2003 + 73
    3   AdobeAGM                           0x019868b8 AGMInitialize + 33770
    4   AdobeAGM                           0x019867f2 AGMInitialize + 33572
    5   AdobeAGM                           0x0198634d AGMInitialize + 32383
    6   libSystem.B.dylib                  0x90ed27fd pthreadstart + 345
    7   libSystem.B.dylib                  0x90ed2682 thread_start + 34
    Thread 5:
    0   libSystem.B.dylib                  0x90eca9b2 __workq_kernreturn + 10
    1   libSystem.B.dylib                  0x90ecaf48 pthreadwqthread + 941
    2   libSystem.B.dylib                  0x90ecab66 start_wqthread + 30
    Thread 6:
    0   libSystem.B.dylib                  0x90ed3046 __semwait_signal + 10
    1   libSystem.B.dylib                  0x90efeec5 nanosleep$UNIX2003 + 188
    2   libSystem.B.dylib                  0x90efee03 usleep$UNIX2003 + 61
    3   com.apple.AppKit                   0x96011fe1 -[NSUIHeartBeat _heartBeatThread:] + 2039
    4   com.apple.Foundation               0x91fc8ad0 -[NSThread main] + 45
    5   com.apple.Foundation               0x91fc8a80 __NSThread__main__ + 1499
    6   libSystem.B.dylib                  0x90ed27fd pthreadstart + 345
    7   libSystem.B.dylib                  0x90ed2682 thread_start + 34
    Thread 7:
    0   libSystem.B.dylib                  0x90eca9b2 __workq_kernreturn + 10
    1   libSystem.B.dylib                  0x90ecaf48 pthreadwqthread + 941
    2   libSystem.B.dylib                  0x90ecab66 start_wqthread + 30
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x90fae967  ecx: 0xbfffe73c  edx: 0x90f06156
      edi: 0xa00d0b30  esi: 0x00f2f880  ebp: 0xbfffe758  esp: 0xbfffe73c
       ss: 0x0000001f  efl: 0x00000282  eip: 0x90f06156   cs: 0x00000007
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0xa0b19fc0
    Binary Images:
        0x1000 -     0x1fff +com.adobe.Reader 10.0.1 (10.0.1) <F3D16C93-2B7A-9AB0-7B65-FF3766193F97> /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
        0x6000 -  0x1614fe7 +com.adobe.Acrobat.framework 10.0.1 (10.0.1) <8F8F9EE9-F95F-92A5-E84D-CFA2D83213E3> /Applications/Adobe Reader.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
    0x1837000 -  0x1958fff +AdobeACE ??? (???) <13307453-0D00-3521-E28E-C068A4F78136> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
    0x197b000 -  0x1f3fffb +AdobeAGM ??? (???) <6EBDF949-D6CC-1EA2-327D-CD73AC18A140> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
    0x1ff2000 -  0x200fff7 +AdobeBIB ??? (???) <96685277-ACFC-460A-D2D3-7FDBDD4B81B9> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
    0x2016000 -  0x2344fef +com.adobe.CoolType AdobeCoolType 5.08.99.1 (5.08.99.1) <64B55732-3A3A-F2D0-9AFE-C7FCEE9BCEC1> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
    0x23f3000 -  0x23f5fff +com.adobe.eulaframework ??? (1.0) <EBE9D3A2-C7D7-6C96-5638-B7DC4B9BFD4C> /Applications/Adobe Reader.app/Contents/Frameworks/EULA.framework/Versions/A/EULA
    0x8fe00000 - 0x8fe4162b  dyld 132.1 (???) <39AC3185-E633-68AA-7CD6-1230E7F1CEF4> /usr/lib/dyld
    0x90003000 - 0x90060ff7  com.apple.framework.IOKit 2.0 (???) <A769737F-E0D6-FB06-29B4-915CF4F43420> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x90246000 - 0x90249ff7  libCoreVMClient.dylib ??? (???) <12EF6056-7AC7-6691-75A2-BD0675C56A35> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
    0x9024a000 - 0x90262ff7  com.apple.CFOpenDirectory 10.6 (10.6) <F9AFC571-3539-6B46-ABF9-46DA2B608819> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
    0x90263000 - 0x9032efef  com.apple.CoreServices.OSServices 359 (359) <EC340F74-8192-C9DD-40B3-AE4E519A38D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
    0x904bc000 - 0x90502ff7  libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
    0x9054e000 - 0x908b9ff7  com.apple.QuartzCore 1.6.3 (227.36) <8E927524-EB0A-D5BA-C2E4-FA26FE4C428A> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x90903000 - 0x9093cff7  libcups.2.dylib 2.8.0 (compatibility 2.0.0) <90C5DE81-1BEF-D807-A898-0FC19BDD14EC> /usr/lib/libcups.2.dylib
    0x9097a000 - 0x90a54ffb  com.apple.DesktopServices 1.5.10 (1.5.10) <2BA08DD4-35A2-A0FF-ADEA-B381F0CEEB81> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
    0x90a55000 - 0x90a75fe7  libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <BF7FF2F6-5FD3-D78F-77BC-9E2CB2A5E309> /usr/lib/libresolv.9.dylib
    0x90b79000 - 0x90d77ff3  com.apple.JavaScriptCore 6533.20 (6533.20.20) <011E271D-4CA4-FFB0-2EDD-13C31C239899> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    0x90dbb000 - 0x90df9ff7  com.apple.QuickLookFramework 2.3 (327.6) <66955C29-0C99-D02C-DB18-4952AFB4E886> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
    0x90ea4000 - 0x9104bff7  libSystem.B.dylib 125.2.10 (compatibility 1.0.0) <ADF8138B-2384-2FC0-CCBF-C4721B53568A> /usr/lib/libSystem.B.dylib
    0x9104c000 - 0x91056fe7  com.apple.audio.SoundManager 3.9.3 (3.9.3) <66D6E63D-4D57-AD5C-DFF7-C222F22FC836> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
    0x91057000 - 0x9108aff7  com.apple.AE 496.4 (496.4) <C73D124C-C722-41D8-3465-4CE0D0BA9307> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
    0x910fa000 - 0x9113efe7  com.apple.Metadata 10.6.3 (507.15) <A23633F1-E913-66C2-A073-E2B174C09B18> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
    0x911d2000 - 0x911d2ff7  com.apple.ApplicationServices 38 (38) <E6D15675-952B-8BC9-85D1-12D83A052CB4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
    0x911e1000 - 0x91616ff7  libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <4D2F47EF-BD32-1E3C-6A0A-438896ADE2BE> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
    0x91617000 - 0x91625ff7  com.apple.opengl 1.6.12 (1.6.12) <81AEF74E-E33A-B021-9CDB-6199104105FF> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x91626000 - 0x91668ff7  libvDSP.dylib 268.0.1 (compatibility 1.0.0) <8A4721DE-25C4-C8AA-EA90-9DA7812E3EBA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
    0x91669000 - 0x91669ff7  com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <ABF97DA4-3BDF-6FFD-6239-B023CA1F7974> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
    0x91797000 - 0x917b9fef  com.apple.DirectoryService.Framework 3.6 (621.11) <CA979EAC-9537-43B6-CD69-C144ACB75E09> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
    0x917e1000 - 0x917eeff7  com.apple.NetFS 3.2.2 (3.2.2) <DDC9C397-C35F-8D7A-BB24-3D1B42FA5FAB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    0x917ff000 - 0x91800ff7  com.apple.audio.units.AudioUnit 1.6.6 (1.6.6) <253E9552-5CEA-0D5A-1EDA-3B8F669B79EA> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x91801000 - 0x91834ffb  libTrueTypeScaler.dylib ??? (???) <574C2C51-65EC-7D2A-086D-C9312287DE22> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libTrueTypeScaler.dylib
    0x91835000 - 0x918b7ffb  SecurityFoundation ??? (???) <A8D248DE-8670-970D-39E3-A9738CFDBEE1> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
    0x918b8000 - 0x918d4fe3  com.apple.openscripting 1.3.1 (???) <2A748037-D1C0-6D47-2C4A-0562AF799AC9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
    0x919b2000 - 0x919b8fe7  com.apple.CommerceCore 1.0 (9) <928FCA4F-1366-AE18-CF67-87C79F5DAC21> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
    0x91a6e000 - 0x91addff7  libvMisc.dylib 268.0.1 (compatibility 1.0.0) <595A5539-9F54-63E6-7AAC-C04E1574B050> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
    0x91ade000 - 0x91ae2ff7  IOSurface ??? (???) <D849E1A5-6B0C-2A05-2765-850EC39BA2FF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    0x91ae3000 - 0x91b7eff7  com.apple.ApplicationServices.ATS 4.4 (???) <FD63F92B-8DDE-4DBA-A7A5-0294E3607083> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
    0x91b7f000 - 0x91cfafe7  com.apple.CoreFoundation 6.6.4 (550.42) <C78D5079-663E-9734-7AFA-6CE79A0539F1> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x91d6b000 - 0x91e13ffb  com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
    0x91e8d000 - 0x91ed0ff7  libGLU.dylib ??? (???) <2C7B2727-26F6-F29D-9D15-33044E87359F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x91ed1000 - 0x91eecff7  libPng.dylib ??? (???) <65E824F7-523A-CC34-ABDD-2A3B12DE1CA9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libPng.dylib
    0x91eed000 - 0x91efeff7  com.apple.LangAnalysis 1.6.6 (1.6.6) <3036AD83-4F1D-1028-54EE-54165E562650> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
    0x91eff000 - 0x91f60fe7  com.apple.CoreText 3.151.8 (???) <6F5D6C49-4693-B9B7-6612-832E8F155747> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText
    0x91fb2000 - 0x92225fe7  com.apple.Foundation 6.6.6 (751.53) <C73FDD37-000B-C505-FD8D-80D1C9D17965> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x9232d000 - 0x92355ff7  libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <28598F8F-D061-E85E-3227-1A17D345FC07> /usr/lib/libxslt.1.dylib
    0x92515000 - 0x92515ff7  com.apple.vecLib 3.6 (vecLib 3.6) <FF4DC8B6-0AB0-DEE8-ADA8-7B57645A1F36> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    0x92516000 - 0x92516ff7  com.apple.Cocoa 6.6 (???) <27B791CF-F704-6AEF-A354-65416A7032A3> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x925c6000 - 0x929fdff3  com.apple.RawCamera.bundle 3.6.4 (561) <DBA5D7C1-CD82-CE7F-5AE5-A0E4E128236F> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    0x92ad0000 - 0x92b0bfeb  libFontRegistry.dylib ??? (???) <4FB144ED-8AF9-27CF-B315-DCE5575D5231> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontRegistry.dylib
    0x92b0c000 - 0x92c1bfe7  com.apple.WebKit 6533.20 (6533.20.25) <0C572899-8558-34EE-ABB4-3D163FFF5192> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
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    Hello,
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    [RESOLVED]
    I took a second look at the BIOS and didn’t spot this the first time I looked. The time was correct, but out by 20 seconds which was the reason why updates and installations were in disarray. I never would have thought 20 seconds would have made much of a difference. But it does and I corrected the time to the precise seconds to pinpoint accuracy, saved the BIOS and loaded the OS and tried again and it worked first time.
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    Check the clock on your BIOS first, if the seconds are out but the time is correct, this the likelihood of the problem is being caused by the BIOS clock.

    What is the exact error you are getting?
    Have you tried to run the offline installer from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#Ins tall_in_a_firewall_proxy_server_environment ?
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    JacobEPhillips please try the steps listed in Troubleshoot AIR installation | Mac OS - http://helpx.adobe.com/air/kb/troubleshoot-air-installation-mac-os.html.

  • Photoshop CS4 will not install on my new iMac 3.4 i7 OS 10.8.2  WHY!!

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  • BBC iplayer says Adobe Air needs updating: Adobe Air will not install, but says I have a later version already on my PC!

    Use Firefox. Have BBC iPlayer which will not load, saying I need a newer version of Adobe Air: when trying to instal Adobe Air, get message saying I already have a more recent version. It worked when I was using IE, but not since changing to Firefox.

    Hi there,
    stumbled on this conversation after having problems myself.
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    Firstly remove Adobe Air (Applications, Utilities, Adobe Air Uninstaller).
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    Brand new Macbook Pro.
    I pop in my CS4 and I get the error message about installing AIR.
    I install AIR with no issue.
    Open Set up for CS4, the installer runs for a hot minute then I get this error message:
    "This application requires a version of adobe air which is no longer supported. Please contact the application author for an updated version".
    Looked around on the forums and I couldnt really pinpoint this issue, if i missed a solution please link me!
    This is driving me crazy!
    thanks so much!
    kaelea

    here ya go!
    Nov 10 14:19:19 Kaeleas-MacBook-Pro kernel[0]: HFS: Vol: Adobe AIR Very Low Disk: freeblks: 0, dangerlimit: 323
    Nov 10 14:22:20 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2133]: Runtime Installer begin with version 3.5.0.600 on Mac OS 10.8.2 x86
    Nov 10 14:22:20 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2133]: Commandline is: -psn_0_2790057
    Nov 10 14:22:20 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2133]: Installed runtime (3.5.0.600) located at /Library/Frameworks/Adobe AIR.framework
    Nov 10 14:25:16 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2133]: Relaunching with elevation
    Nov 10 14:25:16 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2133]: Launching subprocess with commandline /Volumes/Adobe AIR/Adobe AIR Installer.app -ei
    Nov 10 14:25:20 Kaeleas-MacBook-Pro.local com.apple.SecurityServer[16]: Succeeded authorizing right 'system.privilege.admin' by client '/Volumes/Adobe AIR/Adobe AIR Installer.app' [2133] for authorization created by '/Volumes/Adobe AIR/Adobe AIR Installer.app' [2133] (13,0)
    Nov 10 14:25:20 Kaeleas-MacBook-Pro.local coreservicesd[71]: Application App:"Adobe AIR Installer" [ 0x0/0x2a92a9]  @ 0x0x7fcd39b6b0e0 tried to be brought forward, but isn't in fPermittedFrontASNs ( ( ASN:0x0-0x2b22b2:) ), so denying.
    Nov 10 14:25:20 Kaeleas-MacBook-Pro.local WindowServer[79]: [cps/setfront] Failed setting the front application to Adobe AIR Installer, psn 0x0-0x2a92a9, securitySessionID=0x186a4, err=-13066
    Nov 10 14:25:20 Kaeleas-MacBook-Pro.local com.apple.SecurityServer[16]: Succeeded authorizing right 'system.privilege.admin' by client '/usr/libexec/security_authtrampoline' [2148] for authorization created by '/Volumes/Adobe AIR/Adobe AIR Installer.app' [2133] (3,0)
    Nov 10 14:25:20 Kaeleas-MacBook-Pro.local authexec[2148]: executing /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
    Nov 10 14:25:20 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2148]: Runtime Installer begin with version 3.5.0.600 on Mac OS 10.8.2 x86
    Nov 10 14:25:20 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2148]: Commandline is: -ei
    Nov 10 14:25:20 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2148]: Installed runtime (3.5.0.600) located at /Library/Frameworks/Adobe AIR.framework
    Nov 10 14:25:20 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2148]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
    Nov 10 14:25:20 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2148]: Launching subprocess with commandline /usr/sbin/chown -hfRP kaeleasim "/Users/kaeleasim/Library/Application Support/Adobe"
    Nov 10 14:25:20 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2148]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/kaeleasim/Library/Application Support/Adobe"
    Nov 10 14:25:20 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2148]: Launching subprocess with commandline /usr/sbin/chown -hfRP kaeleasim "/Users/kaeleasim/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
    Nov 10 14:25:20 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2148]: Starting silent runtime install. Installing runtime version 3.5.0.600
    Nov 10 14:25:35 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2148]: Registering /Applications/Utilities/Adobe AIR Application Installer.app/Contents/Info.plist
    Nov 10 14:25:35 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2148]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Library/Frameworks/Adobe AIR.framework"
    Nov 10 14:25:35 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2148]: Subprocess chown succeeded
    Nov 10 14:25:35 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2148]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Application Installer.app"
    Nov 10 14:25:35 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2148]: Subprocess chown succeeded
    Nov 10 14:25:35 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2148]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Uninstaller.app"
    Nov 10 14:25:36 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2148]: Subprocess chown succeeded
    Nov 10 14:25:36 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2148]: Runtime Installer end with exit code 0
    Nov 10 14:25:36 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2133]: Elevated install completed
    Nov 10 14:26:13 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2133]: Launching subprocess with commandline /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater -installupdatecheck
    Nov 10 14:26:13 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2133]: Runtime Installer end with exit code 0
    Nov 10 14:26:14 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2163]: Runtime Installer begin with version 3.5.0.600 on Mac OS 10.8.2 x86
    Nov 10 14:26:14 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2163]: Commandline is: -installupdatecheck
    Nov 10 14:26:14 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2163]: Installed runtime (3.5.0.600) located at /Library/Frameworks/Adobe AIR.framework
    Nov 10 14:26:15 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2163]: Performing pingback request
    Nov 10 14:26:15 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2163]: Pingback request completed with HTTP status 200
    Nov 10 14:26:15 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2163]: Starting runtime background update check
    Nov 10 14:26:15 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2163]: Begin Background update download from http://airdownload.adobe.com/air/3/background/macos/x86/patch/3.5.0.600/update
    Nov 10 14:26:15 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2163]: Unpackaging http://airdownload.adobe.com/air/3/background/macos/x86/patch/3.5.0.600/update to /Users/kaeleasim/Library/Application Support/Adobe/AIR/Updater/Background
    Nov 10 14:26:15 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2163]: Runtime update not available
    Nov 10 14:26:15 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2163]: Unpackaging cancelled
    Nov 10 14:26:15 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2163]: Runtime Installer end with exit code 0
    Nov 12 01:57:48 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[870]: Application Installer begin with version 3.5.0.600 on Mac OS 10.8.2 x86
    Nov 12 01:57:48 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[870]: Commandline is: -playerVersion=11,4,402,287 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.adobe.downloadassistant.AdobeDownloadAssistant adobe.com:air0.29339148150756955 onApplicationVersion
    Nov 12 01:57:48 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[870]: Installed runtime (3.5.0.600) located at /Library/Frameworks/Adobe AIR.framework
    Nov 12 01:57:48 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[870]: Application Installer end with exit code 0
    Nov 12 02:00:31 Kaeleas-MacBook-Pro.local Install Adobe Download Assistant[893]: Installed runtime (3.5.0.600) located at /Library/Frameworks/Adobe AIR.framework
    Nov 12 02:00:31 Kaeleas-MacBook-Pro.local Install Adobe Download Assistant[893]: Launching subprocess with commandline "AIR Application Installer" /Volumes/Install Adobe Download Assistant.app/Install Adobe Download Assistant.app/Contents/Resources/Adobe Download Assistant
    Nov 12 02:00:31 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[896]: Application Installer begin with version 3.5.0.600 on Mac OS 10.8.2 x86
    Nov 12 02:00:31 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[896]: Commandline is: "/Volumes/Install Adobe Download Assistant.app/Install Adobe Download Assistant.app/Contents/Resources/Adobe Download Assistant"
    Nov 12 02:00:31 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[896]: Installed runtime (3.5.0.600) located at /Library/Frameworks/Adobe AIR.framework
    Nov 12 02:00:32 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[896]: Validating app in folder /Volumes/Install Adobe Download Assistant.app/Install Adobe Download Assistant.app/Contents/Resources/Adobe Download Assistant/Contents/Resources
    Nov 12 02:00:34 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[896]: Application signature verified
    Nov 12 02:00:34 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[896]: Unpackaging/validation complete
    Nov 12 02:00:34 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[896]: No app located for appID 'com.adobe.downloadassistant.AdobeDownloadAssistant' and pubID ''
    Nov 12 02:00:38 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[896]: Starting app installation to /Applications. Installing app com.adobe.downloadassistant.AdobeDownloadAssistant version 1.2.4 using the source file at file:///Volumes/Install%20Adobe%20Download%20Assistant.app/Install%20Adobe%20Download%20A ssistant.app/Contents/Resources/Adobe%20Download%20Assistant
    Nov 12 02:00:38 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[896]: Launching subprocess with commandline /Applications/Adobe Download Assistant.app
    Nov 12 02:00:38 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[896]: Application Installer end with exit code 0
    Nov 12 12:41:17 Kaeleas-MacBook-Pro.local Adobe AIR Installer[1724]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.8.2 x86
    Nov 12 12:41:17 Kaeleas-MacBook-Pro.local Adobe AIR Installer[1724]: Commandline is: -silent -eulaAccepted AdobeHelp.air
    Nov 12 12:41:17 Kaeleas-MacBook-Pro.local Adobe AIR Installer[1724]: Installed runtime (3.5.0.600) located at /Library/Frameworks/Adobe AIR.framework
    Nov 12 12:41:17 Kaeleas-MacBook-Pro.local Adobe AIR Installer[1724]: Invoking Application Installer for combined install
    Nov 12 12:41:17 Kaeleas-MacBook-Pro.local Adobe AIR Installer[1724]: Launching subprocess with commandline /Volumes/Adobe Illustrator CS6/Adobe Illustrator CS6/payloads/AdobeHelp/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer -runtime "/Volumes/Adobe Illustrator CS6/Adobe Illustrator CS6/payloads/AdobeHelp/Adobe AIR Installer.app/Contents/Frameworks" -silent -withRuntime -url -eulaAccepted file:///Volumes/Adobe%20Illustrator%20CS6/Adobe%20Illustrator%20CS6/payloads/AdobeHelp/Ad obeHelp.air
    Nov 12 12:41:19 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1728]: Application Installer begin with version 3.1.0.4880 on Mac OS 10.8.2 x86
    Nov 12 12:41:19 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1728]: Commandline is: -runtime "/Volumes/Adobe Illustrator CS6/Adobe Illustrator CS6/payloads/AdobeHelp/Adobe AIR Installer.app/Contents/Frameworks" -silent -withRuntime -url -eulaAccepted file:///Volumes/Adobe%20Illustrator%20CS6/Adobe%20Illustrator%20CS6/payloads/AdobeHelp/Ad obeHelp.air
    Nov 12 12:41:19 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1728]: Installed runtime (3.5.0.600) located at /Library/Frameworks/Adobe AIR.framework
    Nov 12 12:41:20 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1728]: Unpackaging file:///Volumes/Adobe%20Illustrator%20CS6/Adobe%20Illustrator%20CS6/payloads/AdobeHelp/Ad obeHelp.air to /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FlashTmp.YT0mvD
    Nov 12 12:41:24 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1728]: Application signature verified
    Nov 12 12:41:24 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1728]: Unpackaging/validation complete
    Nov 12 12:41:24 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1728]: No app located for appID 'chc' and pubID '4875E02D9FB21EE389F73B8D1702B320485DF8CE.1'
    Nov 12 12:41:24 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1728]: Converting unpackaged application to a native installation package in /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FlashTmp.GBYsKV
    Nov 12 12:41:24 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1728]: Native installation package creation succeeded
    Nov 12 12:41:24 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1728]: Starting silent app installation to /Applications/Adobe. Installing app chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 4.0.244 using the source file at file:///Volumes/Adobe%20Illustrator%20CS6/Adobe%20Illustrator%20CS6/payloads/AdobeHelp/Ad obeHelp.air
    Nov 12 12:41:25 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1728]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Adobe/Adobe Help.app"
    Nov 12 12:41:25 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1728]: Subprocess chown succeeded
    Nov 12 12:41:25 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1728]: Launching subprocess with commandline /bin/chmod -R ugo+rx "/Applications/Adobe/Adobe Help.app"
    Nov 12 12:41:25 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1728]: Subprocess chmod succeeded
    Nov 12 12:41:25 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1728]: Application Installer end with exit code 0
    Nov 12 12:41:25 Kaeleas-MacBook-Pro.local Adobe AIR Installer[1724]: Subprocess app installer succeeded
    Nov 12 12:41:25 Kaeleas-MacBook-Pro.local Adobe AIR Installer[1724]: Runtime Installer end with exit code 0
    Nov 12 12:41:26 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1736]: Application Installer begin with version 3.5.0.600 on Mac OS 10.8.2 x86
    Nov 12 12:41:26 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1736]: Commandline is: -updateUserState
    Nov 12 12:41:26 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1736]: Installed runtime (3.5.0.600) located at /Library/Frameworks/Adobe AIR.framework
    Nov 12 12:41:26 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1736]: Application Installer end with exit code 0
    Nov 12 13:28:10 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2437]: Runtime Installer begin with version 3.5.0.600 on Mac OS 10.8.2 x86
    Nov 12 13:28:10 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2437]: Commandline is: -psn_0_1642897
    Nov 12 13:28:10 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2437]: Installed runtime (3.5.0.600) located at /Library/Frameworks/Adobe AIR.framework
    Nov 12 13:28:16 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2437]: Runtime Installer end with exit code 6
    Nov 12 13:28:16 Kaeleas-MacBook-Pro com.apple.launchd.peruser.501[134] ([0x0-0x191191].com.adobe.air.Installer[2437]): Exited with code: 6

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