Adobe Download Assistant not installing

I'm trying to download the CS6 trials on a MacbookPro running Mountain Lion; however on opening the AdobeDownloadAssistant.dmg it will load, then give me an error message with the following:
"Sorry, an error has occurred.
The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author."
When I try to download the apps straight from the cloud toolbar, it tries to take me to a link, which doesn't lead anywhere. Eg, when trying to "try" Photoshop Extended, in Safari it will take me to:
aam://SAPCode=PHSP?passPhrase=ZGpLQ9U9dEgsq0r0f87dOTP/mGZPUOBjl9FpXKYTZ8ks/NB3Hninigi9kaTk QA3hMECy0lp+rOvaKTUi1emimiupaCWVu5Zjpb/WHOInRL5xPqDwPwwOP35FC5kr1z5VkI4H4dAiT4OhyosSgc2nns 78ZkT5ZsriXPR0ryqFe90=
Any ideas? Very frustrating, I'm keen on trying these out while I have time at the moment... have wasted a good part of the day so far trying to get it sorted. Any help is much appreciated!

Hi All,
yesterday evening I tried to download the CS6 trial as well, and had the same problems. Here is how I solved it:
1.) After clicking on "Download" I have copied the Adobe Download Manager.dmg to the desktop
2.) Install download manager, and click OK when the "Sorry, ... " error message appears.
3.) Go to the Adobe Download Manager file (see below), right click, and click on "Show package contents"
3.) After clicking "Show Package Contents" go to: Contents/Resources/Adobe Download Assistant/Contents/MAC OS/ and click on Adobe download assisstant
(Do not try the Contents/Mac OS/install adobe download manager because you will have the same error message. Go to the folder as described above)
4.) after clicking "Adobe download assisstant" you should be able to log in and download the desired software
I hope I could help, it worked for me
(MBP+Lion)

Similar Messages

  • Adobe Download Assistant not working after bluescreen

    I like to get the trial for Photoshop Elements 10 but the ADA is broken:
    Under Windows 7 I already used the ADA to download and install Adobe Premiere 10 successfully a week ago.
    Then I tried to get Adobe Photoshop Elements 10 but my system crashed with a bluescreen. The computer is fine again but ADA is not working anymore:
    - after startup it doesn't list any (!!!) product to download. The list is just empty
    - I can enter my username and password and click login. Then the buttons are greyed out and nothing else happens. I have to kill the application with the task manager then.
    - I can apply for a new user account but it greys out and gets stuck like as the login.
    - The help buttons lead to empty Pages in the web browser.
    I tried to uninstall ADA and reinstall it (two times) but the behaviour stays the same.
    I tried to find direct download links (the FAQs told me that there should be some) but every download page will use the ADA. I'd be fine with a plain ftp page for the trials. :-)
    I'm an IT professional but I've no idea how to get ADA working, wiped from disk to get it reinstalled or to download the trials on another way. Please help.

    I will try to install at a different location this afternoon.
    The other thread handles a different situation: "... the Adobe Download Assistant launches, asks me to sign in ... I get a nice "Welcome, Steve" message ... and a list of related products below with links to download their trials ... The Help link takes me to an Adobe Download Assistant FAQ page ..."
    - I cannot sign in and don't get a welcome message.
    - I don't see a list of products.
    - The help link takes me to an empty page.
    BUT: where does the ADA get the list of products from? Is it online or local? If everything is online where I am blocked (sign in, list, help), I'll check the firewall. Perhaps the bluescreen crash changed something.

  • Adobe Download Assistant Not working

    I tried all the troubleshooting many times it still will not work. I keep getting error 107. I put in my id and then it stops and will not download after effects.

    Do you receive the error as soon as you open the Adobe Download Assistant?  Where did you choose to download the install files too?

  • Re: Adobe Download Assistant not working after bluescreen

    I'm having the same problem on mac osx lion:
    I downloaded adobe download manager
    I installed adobe download manager
    I launche adobe download manager
    No features of adobe download manager are functional. I get a welcome screen that asked me to sign in, yet the sign in link and the help link in the upper right hand corner are not responsive.
    I cannot quit the application.
    I must force quite to exit the application.
    I have reinstalled twice, including downloading the software a second time.
    I think you folks have a bad build of the ada.

    I installed http://codykrieger.com/gfxCardStatus and disabled graphics switching and the adobe download assistant still did not function.
    One would think that a software company such as adobe would make an application that does not require a large segment of users to go in and fiddle with settings just so that they can download a trial version of adobe software.  This is really lame.

  • Adobe download assistant not supported on this architecture on a mac?

    I saw this was posted by someone in march and it was not answered and I have the same error message?

    i am running a mac 2.8 GHz i7 with OSX ver 10.7.4 and all other mac software (safari etc) up to date as of today.
    I purchased nearly $600 worth of adobe products that I canot install. Specifically, the Akamai download assistant (net session installer) will not install. I have also tried the alternate (direct file download) method, again without being able to install. I am not a novice user, however I wonder how much experience is necessary to overcome poorly executed software.
    thoughts?

  • Adobe Download Assistant not working on Lion

    I successfully downloaded and installed the trial of Design Premium a couple days ago (but not without having to try to install download assistant a couple of times) and I'm now trying to download AfterEffects but I'm having no luck. I either get an error that says that an version of AIR that I need can't be found (and if I try to install AIR I get that same message!) or I get an instant crash from Download Assistant saying that it couldn't restore windows. I'm trying to reinstall download assistant but having no luck with that either. I'm on Mac OS Lion. Thoughts?

    Never mind. Kept trying the same thing and now it works. Weird!

  • Adobe download assistant not supported on this architecture message on Mac

    When I download the Adobe trial of CS5  InDesign and my computer first downloads the download assistant, I get an error message saying that I can't open it because the computer's architecture does not support it. Do you know why this is?

    What processor is your Mac using?  You can find this by going to the Apple Menu>About This Mac.

  • Adobe Download Assistant: Not Downloading

    I am trying to download the Adobe Acrobat XI Pro.
    I click "Download Now" and nothing happens.
    The Download Assistant does not pop up, nor does it download.
    Working on Windows 8/Google Chrome
    Need a solution ASAP.
    Thanks!

    Try using a different browser.

  • Adobe  download  assistant  dont  install

    hello   today  i  had  downloaded  adobe  donwload  assistant  in  my  downloads  folder  but  with  right  clik   it doesnt  run at  all.i  have   windows  8  x64

    Your downloads folder is by default set to not execute any program in Win 8. Move the installer to anotehr place or change the folder properties.
    Mylenium

  • Adobe Download Assistant Not Responding

    When I go to download a trial, the download assistant popus up and brings me to the screen to accept or quit (this is the terms of service screen before the download). The download manager does not let me click accept and It will not close so I have to close it though the task manager.
    How can I fix this.

    I found the solution, It was a simple deleting of the appdata of the download Assisstant.

  • How can i use adobe design trial? i was sucess to install adobe download assistant

    how can i use adobe design trial? i was sucess to install adobe download assistant

    After Adobe Download Assistant is installed, you can start it at any time and select a product to download at the bottom of the window. The list updates as new products become available to download with the Adobe Download Assistant.
    Please refer : http://helpx.adobe.com/x-productkb/policy-pricing/download-assistant-faq.html#main_How_do_ I_download_a_trial_version_of_Creative_Suite_or_Elements_software_

  • Error 100 Adobe download Assistant.

    Hello Everyone,
    I tried installing the free trial version of adobe Indesign CS5 from adobe, but i am stuck with the error 100, i tried all possible ways i found in forums to resolve it but couldn't make a way out.
    I disabled cookies, removed cache, disabled anti virus, disabled firewall, but still getting the same error when i am trying to create connection from adobe download assistant with my adobe ID. Please anyone suggest some way out to this..

    Hi Everyone,
    I am posting on this topic because I have the same problem.
    When I launch Adobe Download Assistant to install the trial version of InDesign CS5.5, I receive the Error 100 message.
    I have tried every steps of solution 1 but nothing works.
    My OS is Windows 7 ; 64 bits.
    I have also downloaded Adobe AIR and the last version of Java for both windows 64 bits and 32 bits.
    I start getting desperate because I really need this software so if anyone can help, it would be really nice !
    Sorry if my English is not perfect, I am not a native English speaker.
    Thanks a lot !

  • How can I download InCopy CS6 trial version in the Adobe Download Assistant?

    There's no selection of the application for InCopy CS6 trial version in the Adobe Download Assistant.

    That is correct.  Once the Adobe Download Assistant is installed you will need to initiate the download from http://www.adobe.com/cfusion/tdrc/index.cfm?product=incopy&loc=en_us.  If this is not working for you then please utilize a different web browser.

  • I can't find Adobe Illustrator CS6 on Adobe download assistant.

    When i go to download the adobe illustrator it takes me to the adobe download assistant. but when I look for it, it's not there.
    Help?

    Hi mbsolosound,
    Make sure your system meets the minimum requirements to install Illustrator CS6 : http://www.adobe.com/in/products/illustrator/tech-specs.html
    64 bit support is required for it.
    After Adobe Download Assistant is installed, you can start it at any time and select a product to download at the bottom of the window. The list updates as new products become available to download with the Adobe Download Assistant.
    Please refer : http://helpx.adobe.com/x-productkb/policy-pricing/download-assistant-faq.html#main_How_do_ I_download_a_trial_version_of_Creative_Suite_or_Elements_software_
    Alternatively you can try downloading it from the direct download links available at : http://prodesigntools.com/adobe-cs6-direct-download-links.html
    But make sure you follow the important steps mentioned on the page before initiating the download.

  • The Adobe Download Assistant has been already downloaded but after klick on it it doesn't launch. I try to start it with Win 8.1.

    Why does the Download Assistant doesn't work properly with Win 8.1?

    Hi,
    After Adobe Download Assistant is installed, you can start it at any time and select a product to download at the bottom of the window. The list updates as new products become available to download with the Adobe Download Assistant.
    Please refer : http://helpx.adobe.com/x-productkb/policy-pricing/download-assistant-faq.html#main_How_do_ I_download_a_trial_version_of_Creative_Suite_or_Elements_software_
    Regards,
    Rave

Maybe you are looking for

  • Cant set status released for Generation Variant for report category IBD_MSD

    Dear EH&S people, I am trying to upload a vendor MSDS'. I am not succesfull in this. The reason is that the status of the generation variant is not "Released". I am not able to set the status released in the Generation variant. I am using report cate

  • How to display an Array in a Tree

    Hi everyone ! i have an Array of simple objects filled from my DB, and i want to display it in a tree <mx:Tree> do i have to convert the Array into a XMLList first of all? and how??? if not, please anyone can help realising this ??? thank you ! :D

  • FRM-40010 error: Cannot read from .... .fmx

    FRM-40010 error: Cannot read from ......... .fmx Hi everyone, In my formsweb.cfg file, i have an entry [iapp] userid=login/login@db form=Invlogin.fmx I attempted to launch my application from the desktop by clicking an icon that points to the URL htt

  • Can't get rid of Reading List side pane

    I turned my computer on and brought up Safari. I didn't realize that the wifi wasn't turned on. It said that I could click on Reading Lists to read pages without being connected. I clicked on it just for fun and the Reading List Side Panel came up on

  • Can't import pictures anymore

    I just installed Win 7 pro x64 and upgraded to PSE 8 and after a month or so PSE 8 has stopped importing pictures.  I get some out of memory error, but I have tons of room on my hard drive. Help!!!! -=Mark=-