Adobe Download Assistant not working after bluescreen

I like to get the trial for Photoshop Elements 10 but the ADA is broken:
Under Windows 7 I already used the ADA to download and install Adobe Premiere 10 successfully a week ago.
Then I tried to get Adobe Photoshop Elements 10 but my system crashed with a bluescreen. The computer is fine again but ADA is not working anymore:
- after startup it doesn't list any (!!!) product to download. The list is just empty
- I can enter my username and password and click login. Then the buttons are greyed out and nothing else happens. I have to kill the application with the task manager then.
- I can apply for a new user account but it greys out and gets stuck like as the login.
- The help buttons lead to empty Pages in the web browser.
I tried to uninstall ADA and reinstall it (two times) but the behaviour stays the same.
I tried to find direct download links (the FAQs told me that there should be some) but every download page will use the ADA. I'd be fine with a plain ftp page for the trials. :-)
I'm an IT professional but I've no idea how to get ADA working, wiped from disk to get it reinstalled or to download the trials on another way. Please help.

I will try to install at a different location this afternoon.
The other thread handles a different situation: "... the Adobe Download Assistant launches, asks me to sign in ... I get a nice "Welcome, Steve" message ... and a list of related products below with links to download their trials ... The Help link takes me to an Adobe Download Assistant FAQ page ..."
- I cannot sign in and don't get a welcome message.
- I don't see a list of products.
- The help link takes me to an empty page.
BUT: where does the ADA get the list of products from? Is it online or local? If everything is online where I am blocked (sign in, list, help), I'll check the firewall. Perhaps the bluescreen crash changed something.

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Re: Adobe Download Assistant not working after bluescreen

I'm having the same problem on mac osx lion:
I downloaded adobe download manager
I installed adobe download manager
I launche adobe download manager
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I cannot quit the application.
I must force quite to exit the application.
I have reinstalled twice, including downloading the software a second time.
I think you folks have a bad build of the ada.

I installed http://codykrieger.com/gfxCardStatus and disabled graphics switching and the adobe download assistant still did not function.
One would think that a software company such as adobe would make an application that does not require a large segment of users to go in and fiddle with settings just so that they can download a trial version of adobe software. This is really lame.

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My response is my own and not HP's.
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HP Assistant not working after trying solutions in community

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This question was solved.
View Solution.

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Adobe Download Assistant not working after bluescreen

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