Adobe Download Assistant Not working

I tried all the troubleshooting many times it still will not work. I keep getting error 107. I put in my id and then it stops and will not download after effects.

Do you receive the error as soon as you open the Adobe Download Assistant?  Where did you choose to download the install files too?

Similar Messages

  • Adobe Download Assistant not working after bluescreen

    I like to get the trial for Photoshop Elements 10 but the ADA is broken:
    Under Windows 7 I already used the ADA to download and install Adobe Premiere 10 successfully a week ago.
    Then I tried to get Adobe Photoshop Elements 10 but my system crashed with a bluescreen. The computer is fine again but ADA is not working anymore:
    - after startup it doesn't list any (!!!) product to download. The list is just empty
    - I can enter my username and password and click login. Then the buttons are greyed out and nothing else happens. I have to kill the application with the task manager then.
    - I can apply for a new user account but it greys out and gets stuck like as the login.
    - The help buttons lead to empty Pages in the web browser.
    I tried to uninstall ADA and reinstall it (two times) but the behaviour stays the same.
    I tried to find direct download links (the FAQs told me that there should be some) but every download page will use the ADA. I'd be fine with a plain ftp page for the trials. :-)
    I'm an IT professional but I've no idea how to get ADA working, wiped from disk to get it reinstalled or to download the trials on another way. Please help.

    I will try to install at a different location this afternoon.
    The other thread handles a different situation: "... the Adobe Download Assistant launches, asks me to sign in ... I get a nice "Welcome, Steve" message ... and a list of related products below with links to download their trials ... The Help link takes me to an Adobe Download Assistant FAQ page ..."
    - I cannot sign in and don't get a welcome message.
    - I don't see a list of products.
    - The help link takes me to an empty page.
    BUT: where does the ADA get the list of products from? Is it online or local? If everything is online where I am blocked (sign in, list, help), I'll check the firewall. Perhaps the bluescreen crash changed something.

  • Re: Adobe Download Assistant not working after bluescreen

    I'm having the same problem on mac osx lion:
    I downloaded adobe download manager
    I installed adobe download manager
    I launche adobe download manager
    No features of adobe download manager are functional. I get a welcome screen that asked me to sign in, yet the sign in link and the help link in the upper right hand corner are not responsive.
    I cannot quit the application.
    I must force quite to exit the application.
    I have reinstalled twice, including downloading the software a second time.
    I think you folks have a bad build of the ada.

    I installed http://codykrieger.com/gfxCardStatus and disabled graphics switching and the adobe download assistant still did not function.
    One would think that a software company such as adobe would make an application that does not require a large segment of users to go in and fiddle with settings just so that they can download a trial version of adobe software.  This is really lame.

  • Adobe Download Assistant not working on Lion

    I successfully downloaded and installed the trial of Design Premium a couple days ago (but not without having to try to install download assistant a couple of times) and I'm now trying to download AfterEffects but I'm having no luck. I either get an error that says that an version of AIR that I need can't be found (and if I try to install AIR I get that same message!) or I get an instant crash from Download Assistant saying that it couldn't restore windows. I'm trying to reinstall download assistant but having no luck with that either. I'm on Mac OS Lion. Thoughts?

    Never mind. Kept trying the same thing and now it works. Weird!

  • Adobe Download Assistant not installing

    I'm trying to download the CS6 trials on a MacbookPro running Mountain Lion; however on opening the AdobeDownloadAssistant.dmg it will load, then give me an error message with the following:
    "Sorry, an error has occurred.
    The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author."
    When I try to download the apps straight from the cloud toolbar, it tries to take me to a link, which doesn't lead anywhere. Eg, when trying to "try" Photoshop Extended, in Safari it will take me to:
    aam://SAPCode=PHSP?passPhrase=ZGpLQ9U9dEgsq0r0f87dOTP/mGZPUOBjl9FpXKYTZ8ks/NB3Hninigi9kaTk QA3hMECy0lp+rOvaKTUi1emimiupaCWVu5Zjpb/WHOInRL5xPqDwPwwOP35FC5kr1z5VkI4H4dAiT4OhyosSgc2nns 78ZkT5ZsriXPR0ryqFe90=
    Any ideas? Very frustrating, I'm keen on trying these out while I have time at the moment... have wasted a good part of the day so far trying to get it sorted. Any help is much appreciated!

    Hi All,
    yesterday evening I tried to download the CS6 trial as well, and had the same problems. Here is how I solved it:
    1.) After clicking on "Download" I have copied the Adobe Download Manager.dmg to the desktop
    2.) Install download manager, and click OK when the "Sorry, ... " error message appears.
    3.) Go to the Adobe Download Manager file (see below), right click, and click on "Show package contents"
    3.) After clicking "Show Package Contents" go to: Contents/Resources/Adobe Download Assistant/Contents/MAC OS/ and click on Adobe download assisstant
    (Do not try the Contents/Mac OS/install adobe download manager because you will have the same error message. Go to the folder as described above)
    4.) after clicking "Adobe download assisstant" you should be able to log in and download the desired software
    I hope I could help, it worked for me
    (MBP+Lion)

  • Download Assistant not working

    For the past few days I have tried to download some trial versionof Adobe products only to have the Assistant hinder every attempt.  It simply freezes and no download begins.  I have searched the knowledgebase and the "solutions" do not work. 
    Does Adobe NOT want anyone to try or buy their products?  The "assistant" is total garbage.

    Bklynyolee do you receive any error messages when trying to download the software?  Which operating system are you using?  Did you customize the location chosen to download the install files too?  If so what destination did you choose?

  • Adobe Download Assistant: Not Downloading

    I am trying to download the Adobe Acrobat XI Pro.
    I click "Download Now" and nothing happens.
    The Download Assistant does not pop up, nor does it download.
    Working on Windows 8/Google Chrome
    Need a solution ASAP.
    Thanks!

    Try using a different browser.

  • Adobe download assistant not supported on this architecture on a mac?

    I saw this was posted by someone in march and it was not answered and I have the same error message?

    i am running a mac 2.8 GHz i7 with OSX ver 10.7.4 and all other mac software (safari etc) up to date as of today.
    I purchased nearly $600 worth of adobe products that I canot install. Specifically, the Akamai download assistant (net session installer) will not install. I have also tried the alternate (direct file download) method, again without being able to install. I am not a novice user, however I wonder how much experience is necessary to overcome poorly executed software.
    thoughts?

  • Adobe download assistant not supported on this architecture message on Mac

    When I download the Adobe trial of CS5  InDesign and my computer first downloads the download assistant, I get an error message saying that I can't open it because the computer's architecture does not support it. Do you know why this is?

    What processor is your Mac using?  You can find this by going to the Apple Menu>About This Mac.

  • Adobe Download Assistant Wont Work

    I am trying to download the trail for adobe after effects. but when i download and open the download assistant it says this
    "This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."
    I have tryed downloading this many times now but it will never work...
    any help?

    update air:  http://get.adobe.com/air/
    then retry downloading ae.

  • Adobe Download Assistant Not Responding

    When I go to download a trial, the download assistant popus up and brings me to the screen to accept or quit (this is the terms of service screen before the download). The download manager does not let me click accept and It will not close so I have to close it though the task manager.
    How can I fix this.

    I found the solution, It was a simple deleting of the appdata of the download Assisstant.

  • Adobe Download site not working

    I purchased Acrobat Pro via the subscription service. I have 6mb of download and it is working, but, I can't download your software.  After 2 hours, it was less than 10% and then windows timed out the download.  What is going on with your bandwidth that we can't download?  Also, because I have tried restarting it 1.5 hours ago (and it is still less than 10%) will I lose the ability to make my 2nd installation?

    Hi Aaron,
    Please check the firewall or the Antivirus software you have that might be interfering with the download.
    Try using a different browser to download and connect to a different network and check as that would help isolate the issue.
    The download servers are perfectly alright as I am able to download it at my end.
    Alternatively you might want to download the software from the direct download links available at: https://helpx.adobe.com/acrobat/kb/troubleshoot-acrobat-pdfmaker-problems-office.html
    Regards,
    Rave

  • Adobe Download will not work

    Even after I did the disk clean, uninstalled, and reinstalled, Adobe still stops working.  Any suggestions???

    See message #1 in this thread (the direct link to the message doesn't work for me):
    http://forums.adobe.com/message/4989179#4989179

  • I have an old Macbook - can I still use Adobe Download assistant? (It says I need the latest AIR)

    I have a macbook 2GHz Intel Core Duo, with Mac OS X 10.5.8. I therefore apparently can't download the latest version of Adobe AIR, and therefore cannot get the Adobe Download assistant to work to download a trial of InDesign. Do you know any way around this?
    Thanks

    You will need 10.6.8 and a multi-core Intel processor to run InDesign CS6 as well.  You can find the necessary system requirements at http://www.adobe.com/products/indesign/tech-specs.html.

  • Adobe download assistant will not work on my machine?

    Adobe download assistant will not work on my machine. When i try to start it i get a message saying "Sorry an error has occurred. This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance." Any ideas what to do

    Are you using Mac OS?  If so please try removing the Adobe Download Assistant from your Applications folder and try again.  This issue is documented in the Known Issues section of Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html.

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