Adobe Download Assistant options do not include Premiere Elements

I have Photoshop Elements 10 and am trying to download the trial version of Elements Premiere 11 so that I can use the DVD with menu feature. When the download assistant opens and I sign in there is no option to download Elements Premiere 11. I have tried re-installing and obtained the same result. How can I download the trial version of Elements Premiere 11?

Hi,
Please use this link to reinitiate the download : Premiere Elements 11 Trial
Do let us know if you continue to face the same issue.
Thanks

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Mac system - adobe download assistant "installing" but not opening

I have a Mac operating system and am trying to download the trial Design premium. I have done it on a PC and had no problems. It is popping up in my downloads fine and when I click on it, I have a dmg. file that lets me click it. Then it says it is "installing" but then says please wait and just closes. Nothing opened, no downloads start, nothing. I have done the refresh page thing as the website suggests, I have done it signed into my account and not signed in, nothing will work. PLEASE HELP!

Does the DMG file mount to your desktop? The installer will not launch automatically, there is no autoplay on Macintosh, so you need to initiate the installer yourself.

Please help:error w/ adobe download assistant"application could not be installed because another..."

Application could not be installed because another application is already being installed. Please finish the first application before preceeding with this one". It says something like that. I hit the download button and then hit save. It downloaded something, but that was it. So I went back and hit "save and run" and this message appears. I am not sure how to run what I saved initially if that is even the problem. Please help. I need to use this program tonight - the trial of CS5 Extended. Thank you!

Have you tried restarting your computer? It is possible you have a pending update or even another piece of software being installed which is preventing the installation.

Re: Adobe Download Assistant not working after bluescreen

I'm having the same problem on mac osx lion:
I downloaded adobe download manager
I installed adobe download manager
I launche adobe download manager
No features of adobe download manager are functional. I get a welcome screen that asked me to sign in, yet the sign in link and the help link in the upper right hand corner are not responsive.
I cannot quit the application.
I must force quite to exit the application.
I have reinstalled twice, including downloading the software a second time.
I think you folks have a bad build of the ada.

I installed http://codykrieger.com/gfxCardStatus and disabled graphics switching and the adobe download assistant still did not function.
One would think that a software company such as adobe would make an application that does not require a large segment of users to go in and fiddle with settings just so that they can download a trial version of adobe software. This is really lame.

Adobe Download Assistant does not begin or give an option for InCopy trial download

I've downloaded the Adobe Download Assistant four times. It does not immediately begin my InCopy trial download, and there is no option within the assistant to begin this download. (I only want InCopy, not InDesign). What now?

The download will be initiated from http://www.adobe.com/cfusion/tdrc/index.cfm?product=incopy&loc=en_us and wil still utilize the Adobe Download Assistant. If this is not working for you then please try a different web browser.

Mac OSX 10.9.4 - Adobe Download Assistant does not display any products to download

I am attempting to download the free 30 day trial of Acrobat XI Pro, and I downloaded and installed Adobe Download assistant to do so. I successfully created an Adobe ID and have verified it. However, when I log in with my ID into the Adobe Download Assistant, no products display as being available for download (or display - period - before or after logging in). I have tried uninstalling and reinstalling the software, but no luck. The screen I am looking at is as follows:
Is there something I'm missing? I can go to "Select product" and select either "Photography", "Video" or "PDF", but when I click any of the options, nothing happens.
I couldn't seem to find a comparable problem on the forums. Any help would be appreciated, especially insofar as I am trying to evaluate whether to purchase the product in question.

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Adobe Download Assistant not working after bluescreen

I like to get the trial for Photoshop Elements 10 but the ADA is broken:
Under Windows 7 I already used the ADA to download and install Adobe Premiere 10 successfully a week ago.
Then I tried to get Adobe Photoshop Elements 10 but my system crashed with a bluescreen. The computer is fine again but ADA is not working anymore:
- after startup it doesn't list any (!!!) product to download. The list is just empty
- I can enter my username and password and click login. Then the buttons are greyed out and nothing else happens. I have to kill the application with the task manager then.
- I can apply for a new user account but it greys out and gets stuck like as the login.
- The help buttons lead to empty Pages in the web browser.
I tried to uninstall ADA and reinstall it (two times) but the behaviour stays the same.
I tried to find direct download links (the FAQs told me that there should be some) but every download page will use the ADA. I'd be fine with a plain ftp page for the trials. :-)
I'm an IT professional but I've no idea how to get ADA working, wiped from disk to get it reinstalled or to download the trials on another way. Please help.

I will try to install at a different location this afternoon.
The other thread handles a different situation: "... the Adobe Download Assistant launches, asks me to sign in ... I get a nice "Welcome, Steve" message ... and a list of related products below with links to download their trials ... The Help link takes me to an Adobe Download Assistant FAQ page ..."
- I cannot sign in and don't get a welcome message.
- I don't see a list of products.
- The help link takes me to an empty page.
BUT: where does the ADA get the list of products from? Is it online or local? If everything is online where I am blocked (sign in, list, help), I'll check the firewall. Perhaps the bluescreen crash changed something.

Adobe Download Assistant - Adobe Premiere Elements 11

Adobe Download Assistant will not allow the selection of Premiere Elements 11 in English to download. How do I get the trial version?

Hi,
Please use this link to reinitiate the download : Premiere Elements 11 Trial
Do let us know if you continue to face the same issue.
Thanks

Adobe Download Assistant makes downloading CS5.5WP nearly impossible... other options?

I have been trying to download a trial or Creative Suite 5.5 Web Premium since yesterday. I am running Windows XP Service Pack 3 and have downloaded the Adobe Download Assistant (ADA). I am experiencing 2 problems:
1.) The ADA loads up with the logo for CS 5.5 WP at the bottom left with a progress bar to the right that shows an estimated wait time of 200+ to 300 hours. I pause and restart the download multiple times to no avail. I just leave ADA up and running and hope that I am in line for the download or something and it just isn't telling me so. After about a half hour to an hour it tells me that there is progress and estimated wait time is about 4 hours. This has happened twice.
2.) Once the progress bar gets completely full the estimated wait time changes to "Less than a minute" and stays there for at least 2 hours (so I assume forever). Any attempt to pause/restart the download generates Error 108 (telling me the file is corrupted and I have to start again from the beginning - this has also happened twice, oh joy!) or Error 110 (Error communicating with Adobe).
I would rather not spend days toying with this ADA program if I don't have to. Are there other options available?
I would really like to try a trial of this software before I buy it. It is very expensive (to me) and I would like to make sure that it isn't as terrible as Adobe Download Assistant.

Davidcostamesa what type of a network are you using? Is this your home network or? I would also recommend looking at solution 1 in Troubleshoot Adobe Download Assistant.

Adobe download assistant pane says elements 12 downloaded.....but program is not downloaded

Adobe download assistant pane says downloaded TRIAL of elements 12 downloaded.....but program is not downloaded

Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Adobe Download Assistant doesn't show me CS6 Design Standard as an option. Why?

Adobe Download Assistant doesn't show me CS6 Design Standard as an option. Why?

Hi Elliot, the link that I had no longer works. Apparently we are not alone in this. I got the link by going to Adobe Support and starting a chat with an Adobe rep. I believe that I went through a series of windows under CS6 Design Standard and clicked a button that said, "I still need help." I think that started the chat. Good luck!

Adobe download assistant will not work on my machine?

Adobe download assistant will not work on my machine. When i try to start it i get a message saying "Sorry an error has occurred. This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance." Any ideas what to do

Are you using Mac OS? If so please try removing the Adobe Download Assistant from your Applications folder and try again. This issue is documented in the Known Issues section of Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html.

Adobe Download Assistant Will Not Recognize My Adobe ID

I've been an Adobe customer / forum user since before ID's were tied to email addresses. My product registrations going back to 1996 through CS 5.5 apps are recorded under that ID. Since I have to change my email address every couple years to escape spammers, I do not want to change my Adobe ID (and go through the hassle of re-recording the record of registered apps) to a "fluid" ID like an email address.
Automatic registration and now Adobe Download Assistant will not accept an Adobe ID that is not an email address, yet I can still use it to 'manually' register new / upgrade product purchases. The problems this poses are two-fold:
Since I can only manually register new / upgrade products, I cannot obtain any "registration bonus" downloads.
I cannot download trial versions of apps I want to check out.
Adobe needs to get its act together and tell its gen-X / Millenials / Kid Web and software development staff that not all Adobe IDs are email addresses, but might also be a unique user ID string.
Further, due to an individual's email address volatitility (virtually everyone in my email address book had their email address change every 2- 3 years due to ISP demise, merger, personal relocation, job change etc.), Adobe should return to - or at least give precedence to - the model of UID / PW authentication instead of email address / PW authentication. This would lower Adobe maintenance effort / cost for user accounts as one could simply sign in with UID + PW and change email address for the account as necessary. As it is now, Adobe CANNOT deal with a user whose email address changes.
When Adobe changed from UID precedence to email precedence, I could not register Acrobat Pro (2007) during registration so I used my email address at that time to register the product. When that email address ceased to exist, I tried to get Adobe to transfer that registration to my old [non-email address] Adobe ID, and, over several months of email exchanges, they ended up admitting they could not do it. I could not make the change as the SN was already marked as used in there system so simply re-registering it to my existing account wouldn't work either.
This has been an ongoing issue with "legacy" users since 2006 at least, and NEEDS TO BE RESOLVED ASAP!!!!
Wayne M Cole AGCV CSCV, CLVI
Proprietor
IHP Legal Video Service
Infinity Heart Producfions,
Contributing Editor,
Government Video Magazine

There you go MISSING THE POINT AGAIN!! My Registered products WILL NOT FOLLOW MY UID IF I CHANGE IT, NEVER DID SINCE 2007. Saying the will is false information which I alerted Adobe to back in 2007 and is a problem y'all never fixed.
Just a little over a week ago, I got I got LightRoom 4 ug from a LR 3 I had purchased in March. Signing on with my legacy UID (non-email) allowed me ADD those registrations to my account, as I had cor CS 5.5, 4, 3, etc. etc. Now, isn't it odd that the very day after I posted here, when I sign in to my account it shows NO REGISTERED PRODUCTS!!! If I look at my order history, it has orders from Adobe store from last weeks CS6 MC purchase back to 2007 when I started buying from Adobe directly after the local brick and mortar resellers disappeared.
So I try to register CS6 MC, it tells me the SN is already in use. I try open a PDF document and it tells me I have to first register and agree to the Acrobat Pro X license before I open a doc - and it was an UPGRADE FROM CS 5.5 MC. I try to run CS 5.5 apps and they tell me I have to purchase a license since the trial period is over - HUH! Until I posted here it was working FINE. I go back to my acccount (non-email UID sign in) and check my profile - Lo and behold SOMEONE (not me) has changed the UID to an email address instead of the non-email UID I sign in with AND DELETED ALL MY PRODUCT REGISTRATIONS!
Naturally, your software does not let me put it back to the same UID I use to sign on with so THE LINK TO ALL MY REGISTERED PRODUCTS IS GONE, I CANNOT REGISTER NEW ONES (which was no problem just a day or two before posting here) WHICH PROVES WHAT I WAS TOLD IN 2007 - WHEN YOU CHANGE UID'S YOUR LEGACY REGISTRATIONS WILL BE LOST!!!
So, in summary you (Adobe at least, and I suspect you personally) went in and messed with my legacy account, deleting all my registrations, as I was told in 2007 would happen and advised to keep the old UID if I did not want to blow away those registrations, when I explicity did NOT want to make such changes. And, should I need an SN for some upgrade offer or to install an update for an older product that I did not transition to the new facility, I have to HOPE that I had I can find the original purchase invoice and that there is a copy of the SN / Reg card attached to it.
THANKS A PANT LOAD!!

I downloaded the adobe XI software and it shows in my Adobe download assistant as downloaded but I can not open it and it is not a part of my applications. Very frustrating download process as I just want to convert a PDF file to an editable word document

I downloaded the adobe XI software and it shows in my Adobe download assistant as downloaded but I can not open it and it is not a part of my applications. Very frustrating download process as I just want to convert a PDF file to an editable word document...

Odonnells52 you will still need to install Adobe Acrobat Professional prior to being able to make edits to PDF or utilize Acrobat. By default the installation files have been saved to your download folder.
If you continue to face difficulties with the Adobe Download Assistant then please see Troubleshoot Adobe Download Assistant.
You can also download the installation files directly from Download Acrobat products | Standard, Pro | XI, X if you are unable to locate the downloaded installation files.

I have downloaded the 30 day free trial using Adobe Download Assistant but I do not know how to open it and start using it.

I have downloaded the 30 day free trial using Adobe Download Assistant but I do not know how to open it and start using it.

This was so annoying!! It took me a good couple of hours but i figured it out, you need to do the following: Go to the folder where you saved the download (in my case i saved it in My Downloads) -> click on 'Adobe Photoshop Elements 12' -> click on 'PSE 12' -> click on 'Setup' (select the icon which is a box with a shield) -> follow instructions and....voila! You will need to restart when it suggests so save anything else first, then when it reboots you should see the icon on your desktop....hpe this helps!

Adobe Download Assistant options do not include Premiere Elements

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