Adobe eLearning Suite 6.1

My copmany has bought the Adobe eLearning Suite 6.1 and it was installed a few times now but every time we run the Adobe Application Manager we get an Error code A 12E5 - anyone that can help us with this problem please

Good day Ankit,
Regarding the installation problem we experienced, Sasol did the same installation about a year and a half back and because they also have a network firewall experienced the same problems, after long consultations with varies people they have found a resolution to the problem and have resolved it. They will help me but asked me to first obtain a NON-FORCED ACTIVATION KEY from Adobe now I’m not sure if you can help me with this if not could you perhaps help me with contact details of someone who can assist. I really appreciate your assistance in this regard.
Best Regards,
Description: Description: Description: Description: Logo_natref
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Jan Haak Road,Industrial Area, Sasolburg
Postal Address :
PO Box 234, Sasolburg,1947
www.sasol.com<http://www.sasol.com/>
Bennie Kruger (AB)
Senior Learning Practitioner - TECH/SYS
Natref/Natcos
Tel
+27 16 940 2952
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Unable to install Adobe elearning suite 1.0 in windows 7 pro environment

I have spent two days trying to re-install my elearning suite 1.0 on a new computer. I have called Adobe support three times. The first time I got cut off after 25 minutes on line. The second time I got cut off after 40 minutes on line. On the third try, after over an HOUR on hold, I made it to a person and I told her my problem. She was quiet for a second or two and then I heard the dial tone. If anyone from Adobe support is lurking on this forum, shame on you.
I purchased the very expensive Adobe ELearning Suite 1.0 less than a year ago and installed in on my Windows XP Thinkpad machine. It was a painful install. I use Adobe Presenter 7 and Adobe Acrobat Pro. Thats it. Nothing else.
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When I the error I see a similar error for a different product, however the error is for a language mismatch between the operationg system and adobe. This is not my problem. I have verified that both products are same language -- jeeze, English.
At this point the only option I can see if to purchase the very expensive Adobe elearning suite 2 -- but guess what? It too comes with Adobe Presenter 7. Why should I have to pay another 1000 for the same thing I already own.
Has anyone else had this issue who might be able to provide advice? At this point I am so frustrated and irritated by Adobe I could scream.
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Very kind regards,
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I emailed the files on Tuesday evening. Here the files are again.
My new computer does not have a pdapp.log or a amt.log file.
Kind regards,
Stephanie Drilling, CMA PMP
Professional Business Solutions, Inc.
1001 Boardwalk Springs Place, Suite 111
O’Fallon, Missouri USA 63368
t. (314) 283-1832 f. (636) 561-0859
Tollfree Number (866) 965-9222 Ext 314
Website www.epbsi.com <mip://05621088/www.epbsi.com>
Description: Description: Description: logo
FRESH SOLUTIONS FOR YOUR BUSINESS
CONFIDENTIALITY NOTICE: This communication with its contents may contain confidential and/or legally privileged information. It is solely for the use of the intended recipient(s). Unauthorized interception, review, use or disclosure is prohibited and may violate applicable laws including the Electronic Communications Privacy Act. If you are not the intended recipient, please contact the sender and destroy all copies of the communication.
From: Stephanie Drilling [email protected]
Sent: Tuesday, November 09, 2010 10:08 PM
To: 'Manish Anand'
Cc: 'Suresh Jayaraman'; 'Shivaswamy Viswanath'
Subject: RE: Unable to install Adobe elearning suite 1.0 in windows 7 pro environment
Thank you for taking the time to respond to my forum entry.
I have searched my computer directories and can provide the attached files.
My new computer does not have a pdapp.log or a amt.log file.
Kind regards,
Stephanie Drilling, CMA PMP
Professional Business Solutions, Inc.
1001 Boardwalk Springs Place, Suite 111
O’Fallon, Missouri USA 63368
t. (314) 283-1832 f. (636) 561-0859
Tollfree Number (866) 965-9222 Ext 314
Website www.epbsi.com <mip://05621088/www.epbsi.com>
Description: Description: Description: Description: logo
FRESH SOLUTIONS FOR YOUR BUSINESS
CONFIDENTIALITY NOTICE: This communication with its contents may contain confidential and/or legally privileged information. It is solely for the use of the intended recipient(s). Unauthorized interception, review, use or disclosure is prohibited and may violate applicable laws including the Electronic Communications Privacy Act. If you are not the intended recipient, please contact the sender and destroy all copies of the communication.
From: Manish Anand [email protected]
Sent: Tuesday, November 09, 2010 7:20 AM
To: [email protected]
Cc: Suresh Jayaraman; Shivaswamy Viswanath
Subject: FW: Unable to install Adobe elearning suite 1.0 in windows 7 pro environment
Hi Stephanie,
It is really unfortunate that you are not able to install our product. We will try our best to resolve your issue.
In order to probe into your issue, we would want you to provide us with some files. Please get us the following files:
1. oobelib.log from MM-DD-YYYY.log.gz
Regards,
Manish Anand
Quality Engineer
Adobe Captivate Team

Adobe eLearning suite 6.1 extended trial for Partners - Serial Number not working

Greetings from Greece,
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Hi Maria,
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Here's the answer to add to the knowledge base on this group.
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Does this help?
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Are you looking for the help file. Please explain

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I am trying to install Adobe eLearning on MS Windows 7 64-bit. Any ideas why my installation is failing? The log is below:
P.S. I donwloaded it twice to ensure that the installation binaries are correct.
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 97 error(s), 93 warning(s)
----------- Payload: {08D2E121-7F6A-43EB-97FD-629B44903403} Microsoft_VC90_CRT_x86 1.0.0.0 -----------
ERROR: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x80070003.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x80070003.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
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WARNING: DW036: Payload cannot be installed due to dependent operation failure
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WARNING: DW036: Payload cannot be installed due to dependent operation failure
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WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
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WARNING: DW036: Payload cannot be installed due to dependent operation failure
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WARNING: DW036: Payload cannot be installed due to dependent operation failure
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WARNING: DW036: Payload cannot be installed due to dependent operation failure
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WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
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ERROR: DW050: - AdobeOutputModule: Install failed
ERROR: DW050: - Acrobat Professional: Install failed
ERROR: DW050: - Adobe Audition_AdobeAudition4en_USLanguagePack: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed
ERROR: DW050: - Microsoft_VC90_MFCLOC_x86: Install failed
ERROR: DW050: - AdobePDFL CS5: Install failed
ERROR: DW050: - AdobeCMaps CS5: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS5.5: Install failed
ERROR: DW050: - Microsoft_VC80_MFC_x86_x64: Install failed
ERROR: DW050: - Adobe ReviewPanel CS5.5: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - Adobe Player for Embedding x64 3.1: Install failed
ERROR: DW050: - Adobe SwitchBoard 2.0: Install failed
ERROR: DW050: - HIL Help Search: Install failed
ERROR: DW050: - Microsoft_VC80_MFC_x86: Install failed
ERROR: DW050: - Adobe Player for Embedding 3.1: Install failed
ERROR: DW050: - Adobe Audition: Failed due to Language Pack installation failure
ERROR: DW050: - Microsoft_VC80_MFCLOC_x86: Install failed
ERROR: DW050: - Adobe Flash CS5.5: Failed due to Language Pack installation failure
ERROR: DW050: - SiteCatalyst NetAverages CS5.5: Install failed
ERROR: DW050: - Adobe Flash CS5.5_AdobeMobileExtension_Flash11.5-mul: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - AdobeColorNA CS5.5: Install failed
ERROR: DW050: - AdobeJRE: Install failed
ERROR: DW050: - AdobeColorVideoProfilesCS CS5.5: Install failed
ERROR: DW050: - Adobe Bridge CS5.1: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 Support: Install failed
ERROR: DW050: - Adobe Dreamweaver Widget Browser: Install failed
ERROR: DW050: - Adobe eLearning Suite 2.5: Install failed
ERROR: DW050: - Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All: Install failed

Hi RichardDalli,
From the lof I see that you are getting Error 1935.
You can try solutions from DOC: http://kb2.adobe.com/cps/403/kb403969.html
If you still face the same issue you might have to contact Microsoft.
Regards
SameeR

What's new in eLearning Suite 6.1

We bought eLS in late August 2012. At that time, Acrobat XI was not available. The Adobe eLearning Suite includes Acrobat. One would expect the latest version of the component applications to be included in the suite. Adobe seems to have released eLS 6 knowing Acrobat XI was not quite ready. That's fine. It does seem a little mercenary (in a wholly non-military way). I understand it is a business decision but it still seems a bit devious even if it was truly not intential. I can almost imagine two product managers discussing the matter and trying to make a reasonable decision. In our case, I would have preferred to have the product managers honor the recent purchases of eLS 6 which is packaged with Acrobat Pro and included the latest version of Acrobat.
I'll be interested to see if there is any discussion about this matter in our forums.
Michael
P.S. This happened with eLS v2.5 last year when Acrobat X Pro came out shortly thereafter. Apparently they missed a significant revenue stream then as we got the update to Acrobat. I guess they didn't want to make the same decision in this pair of releases. Such is the plight of a product manger (or two) who have their lives evaluated on a 90-day cycle more than on a customer relationship foundation. After all, 10's of thousands of us are waiting in line to get the latest and apparently willing to pay the fees associated. I suppose software is an operating expense and not an acquistion (in the capital goods sense). It doesn't get depreciated since it's usefulness is not finite or specifically measurable. Sometimes the business world is ingenious, sometimes it is base and disengenuous.

there were probably some bugs fixed in some of the suite 6.1 programs. it's a free update.

Adobe eLearning Suite 6.1

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