Adobe Flash Installation Gray Screen Error

Hi,
When installing adobe flash and other adobe products (adobe reader) I get a gray screen once I load the program. Does anyone know how to fix this? I am on a Windows 8.1 64 bit machine.
Also, when installing Adobe Air the installer worked perfectly, I would assume this is because the installer was in a different format.
Thanks.

Hello, I came across your situation, and am having the same
problem. I was wondering did u ever find a solution? I called the
adobe people but they never helped, if you found a solution could
you tell me, cuz I have tried everything i could think of.

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