Adobe Flash Installation Gray Screen Error
Hi,
When installing adobe flash and other adobe products (adobe reader) I get a gray screen once I load the program. Does anyone know how to fix this? I am on a Windows 8.1 64 bit machine.
Also, when installing Adobe Air the installer worked perfectly, I would assume this is because the installer was in a different format.
Thanks.
Hello, I came across your situation, and am having the same
problem. I was wondering did u ever find a solution? I called the
adobe people but they never helped, if you found a solution could
you tell me, cuz I have tried everything i could think of.
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ActiveX from my computer. Can anyone help me Much Appreciated!We had this same problem recently and the faultbucket link pointed me in the right direction however the registry entries were different for us.
Most of our computers were fine but some had problems with Flash Plugins and some with Activex and some both.
The best way to fix a computer or set of computers is to first uninstall all Flash and then note all remaining Flash entries in HKEY_CLASSES_ROOT\Installer\Products.
These entries can vary based on what versions got corrupted on your systems.
This ended up being the fix for us for both Flash Plugin and ActiveX version. We tested it and had great success as a .reg file and are now deploying it via GPO.
(We had 4 defunct registry entries for Flash plugin and 3 for Activex)
Windows Registry Editor Version 5.00
[-HKEY_CLASSES_ROOT\Installer\Products\371245C90F69D5349AC564C8AA7CE50A]
[-HKEY_CLASSES_ROOT\Installer\Products\6205276E056AC94498B76D7B5AEE0A85]
[-HKEY_CLASSES_ROOT\Installer\Products\6F8CE5C1F5C5F12458EB19B9D5C0DAC4]
[-HKEY_CLASSES_ROOT\Installer\Products\FB0D7F53BA803E244A30FA7927CA12A6]
[-HKEY_CLASSES_ROOT\Installer\Products\30D9D84132D5F4D45B0DAB06034CD5FC]
[-HKEY_CLASSES_ROOT\Installer\Products\C460100B160DEAB4091314A638D85563]
[-HKEY_CLASSES_ROOT\Installer\Products\4E867BFF724E3554CB631AF1E5269AD4]
(if you copy and paste this fix remove the spaces near the end of the line added by these forums for some reason)
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Hi,
I am unable to install Flash Player 11.5.502.149 on Windows 8. The error reported is:
Adobe Flash Player 11 ActiveX -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\Nick\AppData\Local\Temp\InstallAX_11_5_502_146.exe, command: -install -msi
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There are 2 versions of Adobe Flash:
*an '''ActiveX version''' for IE only
*a '''Plugin version''' for most other browsers including Firefox
*On a Windows system, you should always update both individually.
'''''You do not appear to have the Plugin version for Firefox installed. ''''' If you did, in Add-ons > Plugins you would see "Shockwave Flash ''(version)''". If "Shockwave Flash" is there and is disabled, click the "Enable" button.
Check your Plugins often --> http://www.mozilla.org/en-US/plugincheck/
*only the most popular/used Plugins are known by this page
*page will detect only installed, '''''enabled''''' Plugins
'''<u>Install or update Adobe Flash</u>'''<br />
#'''<u>Using Firefox</u>''', go to the following link and SAVE the download to your desktop so you can find it later. Un-check any items on that page that you do not want to download (i.e., "McAfee Security Scan Plus":
#*http://get.adobe.com/flashplayer
#When the download is finished, close Firefox (File > Exit '''''OR''''' Firefox button > Exit)
#Click or double-click on the file you just saved to your desktop
#*In the installation window that appears, click the box to the left of "I have read and...." to place a check mark in the box
#*The "Install" button in the lower right corner will now be highlighted, click it.
#*The installation is quick.
#Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
#To update/install the ActiveX version for IE '''''only''''', repeat the process, '''<u>but use IE to go to the above website</u>'''.
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox] -
Adobe Flash installation -error 5
Hi my name is Bazil. Recenatly, I had an installation problem after I downloaded Adobe Flash 10.01. Then, I could not open the program due to Error 5. What should I do ? Can you gaiv me some help.
Thanks,
BazilPlease review your installation log in it's entirety. You can find details on how to locate and interpret the log at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.
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Adobe Flash Installation Problems
Adobe Flash Player will not install on OS X ML 10.8.5. I think that problem is in Firewall or Safari Preferences...
Problem is with Adobe On-line installer of Flash player, which is very buggy and almost always crashes with some error. Please use full Off-line installer of Flash player, download from here:
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Please fix the adobe flash player intergrity check error as soon as possible..
Earlier I did not have this problem but now when I download the adobe flash player , the adobe download manager says at 100% that the flash player did not pass the intergrity check. I tryed every possible solution but nothing is working , it seems there is something wrong with the web page that offers the flash player download.
this is how it happens
adobe DLM starts downloading the flash player
stucks at 2.2%
reconnects & starts downloading
stucks at 4.7%
reconnects & starts downloading
then at 100% an message appears saying that the flash player did not pass the intergrity check..
if I resume the download process it goes on & repeats the same thing
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Thank you.Thanks it worked ! , but I need to know why I cant download it using adobe DLM as usual ? because this wasn't a problem earlier about 3 weeks ago
this happened after re-installing the operative system ( but I have installed the flash player using DLM many times after re-installing the OS , therefore this was not a problem )
my OS is windows XP service pack 2
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additional information -
I installed the flash player using DLM for mozila firefox in the normal way & it worked perfectly , no errors at all. it seems this problem arises only for internet explorer. I even tryed the installation after upgrading IE 6 to IE 8 , but the problem is still there
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Meggy644,
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We are aware of this behaviour with the onilne installer and are working on a fix. In the mean time, please use the offline installer posted at the bottom of the Installation problems | Flash Player | Windows page in the 'Still having problems' section.
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How do I retrieve my adobe flash player password?
Forgot Your Account Password
For Lion, Mountain Lion, or Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu.
Enter resetpassword at the prompt and press RETURN. Follow
instructions in the dialog window that will appear.
Or see:
Reset a Mac OS X 10.7 Lion Password
OS X Mountain Lion- Reset a login password,
OS X Mavericks- Solve password problems,
OS X Lion- Apple ID can be used to reset your user account password.
For Snow Leopard and earlier with installer DVD
Mac OS X 10.6- If you forget your administrator password,
OS X- Changing or resetting an account password (Snow Leopard and earlier).
For Snow Leopard and earlier without installer DVD
How to reset your Mac OS X password without an installer disc | MacYourself
Reset OS X Password Without an OS X CD — Tech News and Analysis
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Adobe Reader Installer Grayed Out
Hi there,
I've been working on trying to install Adobe Reader XI for the past 3-4 hours to no avail. No matter how many times I reinstall Flash to the latest version, restart my computer, or try installing in a different browser, I inevitably get this screen while trying to use the installer helper (With "Adobe Reader Installer" as the window title instead of "Adobe Flash Player Installer"):
Imgur
It's been an incredibly frustrating 3-4 hours, and I really don't know what else to do. I don't understand why this basic plugin is so hard to install. Currently, I'm running Windows 7 Home edition. Any ideas?This same problem is posted several times a day, and the answer is always the same: use the offline installers:
Adobe Reader
Flash Player for Internet Exporer - ActiveX
Flash Player for Firefox - NPAPI -
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Hi,
I made ipa file via flash pro cc 2014, then uploaded using application loader which is provided from Apple. (I don't use Adobe Flash Builder.)
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- I use the distribution provisioning profile, not the development provisioning profile.
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I also added this image to Air for iOS settings > General > included file. -
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Please help!Hello,
Flash Player is no longer supported on OS X 10.5.8. The last version to support OS X 10.5.8 is Flash Player 10.3. Flash Player 10.3 is available for download from this page: http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html.
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The downloading of the flash installer is successful, but when it is launched, the installer automatically crashes.
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Hello,
If flash is not working and you are not sure what happened to it, try using the uninstaller from here to remove the files if you can before reinstalling:
* Windows: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html
You can double check to see if it is still installed on your computer by looking at your list of installed programs (Control Panel > Programs and Features).
Install the latest version here: https://get.adobe.com/flashplayer/
Note that the link usually has an "Optional offer" for the McAfee toolbar in the middle pane - you can uncheck that box as it is not needed to use Flash.
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