Adobe Illustrator CC, error at start up. States Illustrator has stopped working?
Adobe Illustrator CC, 64 or 32 bit applications open, then show an errore stating "Illustrator has stopped working". Windows then tries to find a solution but cannot and the program closes.
Before tryig reinstalling, refer to below. This worked for me.
AlanDrVita,
Nov 26, 2013 9:16 AM in reply to outdoorz
I may have been able to resolve my issue. I held shift while opening Illustrator and opened it in a bare bones mode, then closed it and reopened it without getting the error message. Good luck to you.
Similar Messages
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I had to restore my iMac from Time Machine. After the restoration all programs are functioning except my Adobe Creative Suite 4 Design Premium. When I start any program in the suite the error message, "Licensing for this product has stopped working." I restarted the computer and tried again to run Photoshop and the same error message appeared. The message was followed by a message that stated that I needed to contact Adobe technical support and mention Error: 150.30. I need Adobe technical support to provide me a solution for my problem so I can continue using my Adobe products installed on my computer.
Unfortunately when Adobe products are restored from backup, especial CS4 and especially Mac, it breaks licensing.
There is a python script included in the license recovery kit that should work if you are familiar with Terminal.
If not, you must reinstall your CS4 suite. You don't need to delete your preferences, so it should be the same as before.
Error "Licensing has stopped working" | Mac OS
Gene -
when i open my i3tunes on my computer i get an error message telling me that iTunes has stopped working..the message is as follows...Microsoft Visual C runtime library Program C:\program files (86) iTunes\iTunes.exe R6025 -Pure virtual function call.. How do i fix this
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
trying to launch photoshop cs3 on a mac running OS10.6.8 i keep getting the error message: Licensing for this product has stopped working you cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT adminstrator or Adobe customer support for help
I already Uninstalled and reinstalled the product and it still does not work.Hi,
Try to uninstall the software again and you have to manually
Delete the following folders:
[Startup Disk]/Library/Application Support/Adobe/Adobe PCD
[Startup Disk]/Library/Application Support/Adobe/caps
[Startup Disk]/Library/Application Support/Adobe/backup
[Startup Disk]/Library/Preferences/FLEXnet Publisher/
[Startup Disk]/Library/Application Support/FLEXnet Publisher/
Go to Applications-->Utilities-->Disk Utility, Open it and Select the MAC HD and then click on Repair permissions.
After that try to run the cleaner tool as mentioned by kglad.
Restart machine and then try to install again.
*** Make sure , you only delete these folders if there is no other adobe applications installed on the machine. As if you have any other Adobe application of the suite ( not free applications ) then it will be a problem. -
Help fix - Error Msg: Licensing for this product has stopped working.
I need to know how to fix my AI - the app quit working & gave me an error message:
Licensing for this product has stopped working.
You cannot use this product at this time. You must repair the problem by uninstalling & reinstalling this product or contacting your IT administrator or Adobe customer support for help.It means what it says - reinstall. You haven't provided any system information or other details, so nobody can tell you more than that, anyway.
Mylenium -
I am running CS6 on a 2014 21" IMac version 10.9.5. I have an earlier version of Illustrator on CS4. When launching the CS4 Illustrator the message says "License for this product has stopped working". What can I do to get this to work?
Mylenium,
Before downloading CS4 again, how do I uninstall the versions that are currently on my Mac?
Many thanks for your help! -
Firefox crashes with error message: "Plugin Container for Firefox has stopped working"
When I open Firefox it seems to be working fine for one minute, then everything freezes and I receive the following error message:
"Plugin Container for Firefox has stopped working
--> Check online for a solution and close the program
--> Close the Program"
Neither option restores Firefox and I'm left with a frozen (white blurry Not Responding) screen. When I click on the X button, then I get the regular "Firefox is not responding" message and the whole program just shuts down.
Should I disable all plugins and / or this plugin container? How can I do that, if Firefox keeps crashing?
Basically, how can I fix this? Thanks a lot!I found the issue was with the Nik Filters I was using. The filters were messing with Photoshop's initializing. I uninstalled and reinstalled the filters and now Photoshop works like a charm.
It appears this forum is dead?!
Thankfully, I was able to troubleshoot on my own and figured out the problem... -
What, you want all that AGAIN?
Windows here I come ...Unfortunately when Adobe products are restored from backup, especial CS4 and especially Mac, it breaks licensing.
There is a python script included in the license recovery kit that should work if you are familiar with Terminal.
If not, you must reinstall your CS4 suite. You don't need to delete your preferences, so it should be the same as before.
Error "Licensing has stopped working" | Mac OS
Gene -
I purchased this online, downloaded it without issue, and it won't open. I get an error message that states "Elements 13 has stopped working"
I have removed it and redownloaded it several times, and still no luck... HELP!
When I contacted Adobe support that's all they suggested, to reinstall...taveliben
What computer operating system?
Uninstall, free ccleaner run through, and reinstall with antivirus and firewall(s) disabled is not a bad idea. But, let us look at some other
factors before that.
1. When you try to open the program, how far do you get....Welcome Screen - clicking on Organizer or Video Editor or other?
Have you tried to open the program directly from the Adobe Premiere Elements.exe file after you have applied Run As Administrator to that file?
2. Does the problem exist with and without the antivirus and firewall(s) disabled? Are you working in a school or company network?
3. Are you working with a pen and tablet device instead of mouse?
4. Is your video card/graphics card driver version up to date according to the website of the manufacturer of the card?
4. Do you have the latest version of QuickTime installed and are you running the programs as administrator?
Let us start here and then decide what next based on the details in your reply.
Besides uninstall/ccleaner/reinstall, we may next try deleting the Adobe Premiere Elements Prefs file or the whole 13 Folder in which it
exists or installing the program in a newly created user account with administrative privileges and trying to run the program from there.
But, let us rule in or out the first 4.
Any questions or need clarification on any of the above, please do not hesitate to ask.
Thank you.
ATR -
"Adobe Encore (encore 5.1 in cs 5.5) has stopped working" when trying to create blue ray
Newly installed machine with Windows 7 and Premiere Pros CS5.5. I've googled the error and have reset the preferences and updated the sonic driver. But when I start and create a blue ray project, as it's trying to create it, it gives the error "Adobe Encore has stopped working" and crash's. Any help is extremely appreciated. Thanks
>updated the sonic driver
As far as I know, that was for Version CS4
More information needed for someone to help http://forums.adobe.com/thread/416679
Some specific information that is needed...
Brand/Model Computer (or Brand/Model Motherboard if self-built)
How much system memory you have installed, such as 2Gig or ???
Operating System version, such as Win7 64bit Pro... or whatevevr
-including your security settings, such as are YOU the Administrator
-and have you tried to RIGHT click the program Icon and then select
-the Run as Administrator option (for Windows, not sure about Mac)
Your Firewall settings and brand of anti-virus are you running
Brand/Model graphics card, sush as ATI "xxxx" or nVidia "xxxx"
-or the brand/model graphics chip if on the motherboard
-and the exact driver version for the above graphics card/chip
-and how much video memory you have on your graphics card
Brand/Model sound card, or sound "chip" name on Motherboard
-and the exact driver version for the above sound card/chip
Size(s) and configuration of your hard drive(s)... example below
-and how much FREE space is available on each drive (in Windows
-you RIGHT click the drive letter while using Windows Explorer
-and then select the Properties option to see used/free space)
Windows Indexing is BAD http://forums.adobe.com/thread/676303
While in Properties, be sure you have drive indexing set OFF
-for the drive, and for all directories, to improve performance
Some/Much of the above are available by going to the Windows
Control Panel and then the Hardware option (Win7 option name)
OR Control Panel--System--Hardware Tab--Device Manager for WinXP
And the EXACT type and size of file that is causing you problems
-for pictures, that includes the camera used and the pixel dimensions
Plus Video-Specific Information http://forums.adobe.com/thread/459220?tstart=0
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037?tstart=0
What is a CODEC... a Primer http://forums.adobe.com/thread/546811?tstart=0
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037?tstart=0
Report back with the codec details of your file, use the programs below
For PC http://www.headbands.com/gspot/ or http://mediainfo.sourceforge.net/en
For Mac http://mediainfo.massanti.com/
Once you know exactly what it is you are editing, report back with that information... and your project setting, and if there is a red line above the video in the timeline, which indicates a mismatch between video and project
Also be sure you have legal files
Premiere Import Formats http://help.adobe.com/en_US/premierepro/cs/using/WSd79b3ca3b623cac97fa024001235833a568-800 0.html
Premiere Export Formats http://help.adobe.com/en_US/mediaencoder/cs/using/WS725e431141e7ba651e63e3d1267818bc51-800 0.html
CS5 Encore Files & Formats http://help.adobe.com/en_US/encore/cs/using/WS5C9E1CF8-B5BC-436f-89D3-61DDC02A2C47a.html -
After taking days to upload elements 13 I am now having trouble even trying to import my images and videos into the program for editing. Each time I IMPORT files an error message comes up that says " ....has stopped working, we are looking for a solution to the problem and will notify you if a solution is found" I have not been able to edit ANYTHING or even drag files/images to the time line.... is it me? is my computer too slow? surely if it was, then Adobe elements 13 would not have installed in the first place? please someone help me sort this out as I have a deadline to make for a docco! thanks in advance Lyddy
From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•You MUST use an account with Administrator Privileges to run Premiere Elements
•(Doing Run as Administrator http://forums.adobe.com/thread/969395 [says Encore and also for "All" versions of Premiere] will sometimes fix "odd" errors)
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.1 update)
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.9.4"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
•How many and what speed are your hard drive(s)... ie 5400rpm or 7200rpm or?
And some other questions...
•What are you editing, and does your video have an orange line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool -
Keep getting error message. Apple IE DAV has stopped working. Does anyone know how to fix this?
Trying to link iCloud from my iPad to my Windows PC to share the cloud. I keep getting error message: "Apple IE DAV has stopped working." Does anyone have any idea how to correct this?
Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc. -
Running Windows Vista Home Premium - Service Pack2
iTunes has always worked beautifully - opened it yesterday and said upgrade was available so I did and upgrade seemed to be successful - no errors and program launches and all my music, TV programs, Movies, etc, were there. Audio works well. Tonight I tried to play a movie and got the Windows iTunes has stopped working and searching for solution (which there is none) and closing the warning box closes iTunes. iTunes used to launch a "separate" black window for my movies/TV - I seemed to get a black background before everything freezes. Not happy. Thanks for any help - I tried to upgrade quicktime just to make sure it wasn't lagging behind the iTunes upgrade but that didn't help.Let's try the following user tip with that:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
I have been trying to burn newly purchased (as well as last year purchases) ITunes to a disc. I had burned some of these songs to a disc last year and all went well. Now I have been getting this popup telling me that the AppleSync Notifier has stoped working & the corefoundation.dll needs to be re-installed. Also that Windows will try to fix the problem. Every time I try to burn the disc, the computer sends the disc back out and the screen tells me to put in a blank recordable disc. I have tried 4 different new discs now and the same thing happens.
I am running Windows Vista.
Have been to the Roxio web site for help as well as Apple.
Have tried many "fixes" such as: updating latest version of Direct X from the Microsoft website; Disabling startup items; going to local disc C and into the Apple/Apple Appplication support and right-clicking on the SQLite3.dll and moving it tomobile support device window. Nothing has worked. What can I do to get some music recorder? Should I buy a new cassette deck and record onto tape like I did 20 years ago? This is a very important disc I am making as a gift & I need to get it done by this weekend. Is there anyone that can offer good advice?love paying a lot of money for something that doesn't work right, thanks apple
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have cs4 on a disk and installing on a new computer with no disk drive. dragged application file onto a stick and transferred to the new computer. but am getting this error code when i try to open. any ideas? thanks for the help
Hello,
what do you think about download a PS trial version, install it and then use your SerialNumber to active it.
You could use http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html AND note the: "Very Important Instructions" mentioned there.
Hans-Günter -
CanoScan LiDE 110: error msg: "Canon MP Navigator EX has stopped working..."
I have tried all the trouble shooting tips from the manual that I am able to understand how to do. Nothing seems to work.
Windows 7, 64 bit. Brand new scanner, out of the box.Hello Isecretan,
The error you are experiencing may be related to the user account you are currently using. Please try using the MP Navigator in a different user account or create a new account for testing purposes. Perform the following to create a new administrative account:
1. Click Start and open the Control Panel.
2. Under User Accounts, select 'Add or Remove User accounts'.
3. In the Manage Accounts window, select 'Create a new account' at the bottom.
4. Create a name for the account, then select 'Administrator' and click 'Create Account' at the bottom.
5. The new account should be visible in the Manage Accounts screen.
Once this process is complete, close all windows or programs. Then log out of the current account using the Log Out option from the start menu, then log in to the new account. Once logged in, attempt to scan from the MP Navigator on the new account.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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