Adobe Illustrator CS5 does not show PDF thumbnails when browsing

When I am browsing through PDF files to open one of them in Adobe Illustrator CS5 it does not show the thumbnail. When I am browsing in Adobe Acrobat it does show the thumbnails. If I have Adobe Acrobat open and am browsing through files and the thumbnails are showing then if I open Adobe Illustrator and browse for a file the thumbnail does show up.
How can I get Illustrator to always show the PDF thumbnails. I have to frequently browse through thousands of PDF files and it is imperative that I can see the thumbnail for these PDF files. I primarily use Illustrator to edit PDF files.
The computer is Windows 7 Enterprise 64 bit edition. Thumbnails barely work when browsing files through Explorer. Some thumbnails will show, but not very many of them and it is extremely slow to load the thumbnails that will display.

Bob,
So I am assuming you are talking about viewing the files using this method first:
To use the 32-bit version of Windows Explorer, follow these steps:
Click Start, click Run, type the following in the Open box, and then click OK:
Drive_Letter:\windows\syswow64\explorer.exe /separate
Note The placeholder Drive_Letter represents the drive where the x64-based version of Windows is installed.
Please let me know if I am missing what you are saying here.

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