Adobe Illustrator won't install.

I have been trying to install the trial of Adobe Illustrator CS6 and everytime I try to install the program it tells me installation failed. It doesn't give me an error number or anything it just gives me troubleshoot tips and won't let me continue with the installation. Please help?

Provide exact system information and the install logs
Mylenium

Similar Messages

  • Adobe AIR won't install - Windows 7 Ultimate x64

    "Sorry, an error has occurred.
    An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator."
    Well, I asked myself and verified that I am allowed to install any programs I wish to at will.
    I even toyed with adding extra permissions for the .exe and shortcut [see below], to no avail.
    I also checked your Adobe AIR installation troubleshooter section before posting. Unfortunately, none of the solutions 100% applied to my circumstances or OS, yet I tried a few anyway and had it confirmed by a Windows dialogue that I need not have bothered as it assured me that they weren't applicable in my case.
    I found another thread like mine where somebody suggested creating a shortcut with an additional -uninstall parameter added to the .exe path. It didn't work.
    I used Microsoft's Installation Cleanup Utility and that didn't work to "un-confuse" the installer either.
    Do you have any more suggestions?
    Adobe AIR came with the HTC Sync program for my phone, which appears to have dependencies on it where it won't completely work without it.
    Thanks in advance for any input.
    ps. I created a new thread because I couldn't find the "reply" button on a similarly unresolved thread regarding Adobe AIR installation issues on Windows 7.

    I would like to say thanks to artrose54 and to playswithtech for their thoughtful responses to my problem. I finally figured out which number I was to delete, and then, having made a copy of the number in notepad, deleted it. Upon a restart to my computer I then was able to download adobe air 2.7. I found that I still could not download the shutterfly express uploader, however; so I applied the same approach. I went looking for the number in the registry that corresponded to the uploader. I deleted it; restarted the computer; returned to shutterfly; and then was able to download the express uploader. I am sure I will find other uses for Adobe Air in the future.
    From: artrose54 <[email protected]>
    To: Sandra Buchin <[email protected]>
    Sent: Sunday, June 26, 2011 12:37 PM
    Subject: Re: Adobe AIR won't install - Windows 7 Ultimate x64
    Hi everyone,
    Here is the fix that worked for me,
    You need to go to start run and type in regedit
    now press ctrl+f for find and type in "adobe air" without the quotes then click find next
    the first entry it finds is the one I deleted, it is a long number on left side of screen that is greyed just right click and delete it
    I then rebooted the computer and ran adobe air installation
    and it worked with out a problem
    The adobe air log file really doesn't tell u anything but where it tried to find the setup.msi file
    but it doesn't exist because of the registry entry that needs to be deleted which is what causes the error
    If u r not sure of editing the registry then maybe you know someone that can help you
    I hope this helps you out it worked for me

  • Why can't I open PDFs anymore and Adobe Reader won't install.

    Why can't I open PDFs anymore and Adobe Reader won't install? This happens only in Safari. I have tried changing my security preferences but it doesn't help.

    missyzz,
    which version of OS X is installed on your Mac, and which version of Adobe Reader do you have installed? Did you ensure that all of your browsers were not running when you’d installed Adobe Reader?
    To use Preview to open PDFs, download the PDFs to your Mac, and then use Preview to open the PDFs locally. Since you can open PDFs in Firefox, it sounds like you don’t need the Preview workaround.

  • Adobe Programs won't install....

    Hi,
    i have a nasty problem... all of my adobe programs won't install... (the .dmg's)
    When i wan't to install after effects for example, mac says:
    "System Requirements Error
    This software cannot be installed because the file
    system of the OS volume is not supported."
    (this is translated from dutch, it maybe isn't exactly the same, as it would say in the english version of leopard..)
    i already tried to use the disk help program, but it won't work...
    what should i do???

    Ah, okay. I was wondering if it was that, or a downloaded copy from a college server. Lot's of colleges do that these days for student priced versions.
    Anyway, the problem seems to be that you have formatted the hard drive as case sensitive. If you did do that, you'll have to erase the drive with Disk Utility and reinstall everything from scratch. I don't think you can change it without erasing the drive.
    http://kb.adobe.com/selfservice/viewContent.do?externalId=kb400587

  • Adobe Illustrator appears as "installed and updated" on Creative Cloud but I cannot find the Application on my Computer (Windows)

    Creative Cloud is installed and working on my computer, nevertheless the Application "Adobe Illustrator" appears as "Installed and Updated" but it is physically NOT in my computer.
    I cannot find the Application in my computer, I installed Photoshop and other Apps, they are all to find in my PC, except Illustrator.
    I tried to uninstall Creative Cloud and all the Apps that I had, I re-installed creative cloud but still it showed "Adobe Illustrator" as "installed and updated", even if I have no Adobe illustrator folder on my Computer, it really does not exist in my computer.
    What is wrong with the Application?

    Klerica please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html for information on how to reinstall Adobe Illustrator.

  • CS5.5 Design Prem - Illustrator won't install

    Hi
    I just ran CS5.5 Design Premium (subscription version) installer but Illustrator didn't get installed.
    Checked the log file and found this at the end of the file:
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Illustrator CS5.1: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Illustrator CS5.1_AdobeIllustrator15_1en_GBLanguagePack: Install failed
    ERROR: DW050:  - AdobeColorCommonSetCMYK: Install failed
    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    Exit Code: 6 - Silent workflow completed with errors.
    Other applications seem to have installed ok.
    What can I do from here to get Illustrator properly installed?
    Thanks for your help.
    Maki
    Canberra AU

    You're lost.
    You can find the Illy forum at http://forums.adobe.com/community/illustrator
    Good luck.

  • Exit code:15 Adobe Premier won't install.

    I got exit code:15 and Adobe Premier won't install it keeps stopping at 43%.

    Sorry,
    I am using a Late 2012 Mac Mini,
    With OSX Yosemite (Version 10.10.1)
    Processor 2.5 GHz Intel Core i5
    4GB 1600 MHz DDR3
    I couldn't find which version of CC, but I am 99% sure it is the newest one.
    Thanks.

  • Adobe Illustrator won't open after install.

    I downloaded AI off of the creative cloud, but it won't open. I see the process "illustrator.exe" come up in the task manager, stays for about 30 seconds, then exits. There's no splash screen or anything. I've reinstalled it twice, and looked at the install log.
    Here's errors in the log:
    [ERROR] |  | OOBE | DE |  |  |  | 7240 | DS003: Cannot zip 'C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\\Adobe\AdobePatchFiles\{0F60BFC92B55089F395D}'. Error: Error 183 Cannot create a file when that file already exists.
    05/25/14 17:36:57:166 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.svg\OpenWithList. Error 5 Access is denied.)(Seq 4)
    05/25/14 17:36:57:166 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.svg\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 4)
    05/25/14 17:36:57:166 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 4)
    05/25/14 17:36:57:181 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pxr\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 20)
    05/25/14 17:36:57:181 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 20)
    05/25/14 17:36:57:181 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pict\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 21)
    05/25/14 17:36:57:181 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 21)
    05/25/14 17:36:57:192 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.tga\OpenWithList. Error 5 Access is denied.)(Seq 31)
    05/25/14 17:36:57:192 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.tga\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 31)
    05/25/14 17:36:57:192 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 31)
    05/25/14 17:36:57:192 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.vda\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 32)
    05/25/14 17:36:57:192 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 32)
    05/25/14 17:36:57:192 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.icb\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 33)
    05/25/14 17:36:57:193 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 33)
    05/25/14 17:36:57:194 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pcx\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 35)
    05/25/14 17:36:57:194 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 35)
    05/25/14 17:36:57:195 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pdd\OpenWithList. Error 5 Access is denied.)(Seq 37)
    05/25/14 17:36:57:195 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pdd\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 37)
    05/25/14 17:36:57:195 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 37)
    05/25/14 17:36:57:195 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.jpf\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 38)
    05/25/14 17:36:57:195 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 38)
    05/25/14 17:36:57:195 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.jpx\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 39)
    05/25/14 17:36:57:195 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 39)
    05/25/14 17:36:57:195 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.jp2\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 40)
    05/25/14 17:36:57:196 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 40)
    05/25/14 17:36:57:323 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 156)
    05/25/14 17:36:57:325 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 160)
    05/25/14 17:36:57:325 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 161)
    05/25/14 18:24:43:611 | [ERROR] |  | OOBE | DE |  |  |  | 8532 | DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe\AdobePatchFiles". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 22)
    05/25/14 18:24:43:611 | [ERROR] |  | OOBE | DE |  |  |  | 8532 | DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 23)
    Are these causing AI to not install correctly? If so, how do I fix it?

    miss,
    This may be one for this specialized forum (where you may be able find the answer from previous threads),
    http://forums.adobe.com/community/download_install_setup
    or for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
    http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
    or for Adobe Support (phone),
    http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

  • Adobe Illustrator Won't Open

    I installed Adobe Illustrator CS4 and it won't open. I tried deleting all the Adobe preference files and it still didn't work. I even uninstalled and reinstalled the program and it still didn't work. Any ideas?
    MacBook (Late 2008)
    2.4 GHz Intel Core 2 Duo
    4 GB 1067 MHz DDR3
    320 GB HDD
    Mac OS X 10.5.5 (9F2533)

    Alexsander,
    You may (also) try in the Illustrator Macintosh Forum.

  • Illustrator won't install

    I've installed and reinstalled my creative suite premium 5.5 and selected Illustrator to also be installed.
    Every time tho Illustrator isn't installed, and my serial number for the full pack won't allow me to install it separately.
    What can I do?

    operating system: Mac OS X Snow Leopard
    the suite is Adobe Creative Suite Premium CS 5.5
    Installing this works great, except for the fact that Illustrator never is installed.
    I'll have the full file, but uninstalled.
    I don't have a serial for Illustrator separately, so i guess I can't install it separate either right? Well, I can't at least
    sorry for my crappy English, I hope you can understand me

  • Adobe AIR won't install Mac OS 10.8.2

    I'm trying to install Muse and/or a Dreamweaver Extension from a Creative Cloud account and it won't install because of a problem with AIR. I've tried installing AIR through the Muse dialogue and it crashes the installer. I've also tried to install AIR (version 3.5) directly from the Adobe site, downloading the installer separately from the Muse dialogue and recieve the below error message.  What is the problem? I keep deleting old versions of Muse and Air, restarting and it's still the same problem.
    HELP!
    -Thea
    Process:         Adobe AIR Application Installer [365]
    Path:            /var/folders/*/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer
    Identifier:      com.adobe.air.ApplicationInstaller
    Version:         3.5 (3.5.0.1060)
    Code Type:       X86 (Native)
    Parent Process:  Adobe AIR Installer [364]
    User ID:         501
    Date/Time:       2013-02-08 14:17:46.644 -0600
    OS Version:      Mac OS X 10.8.2 (12C60)
    Report Version:  10
    Interval Since Last Report:          323825 sec
    Crashes Since Last Report:           5
    Per-App Interval Since Last Report:  502 sec
    Per-App Crashes Since Last Report:   3
    Anonymous UUID:                      92B40E88-BB9E-FAC0-F6EA-D49321982A1B
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

    The problem is now happening on all the Adobe software manager applications: Extension Manager and Application Manager. Crash report below.
    Interval Since Last Report:          326139 sec
    Crashes Since Last Report:           9
    Per-App Interval Since Last Report:  100 sec
    Per-App Crashes Since Last Report:   1
    Anonymous UUID:                      92B40E88-BB9E-FAC0-F6EA-D49321982A1B
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    VM Regions Near 0:
    --> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/MacOS/Adobe Extension Manager CS6
        __TEXT                 0000000000001000-0000000000327000 [ 3224K] r-x/rwx SM=COW  /Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/MacOS/Adobe Extension Manager CS6
    Application Specific Information:
    Performing @selector(terminate:) from sender NSMenuItem 0x153ffc0
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   com.adobe.ExtensionManager              0x00022b0c -[mainApp applicationWillTerminate:] + 45
    1   com.apple.Foundation                    0x90e93c52 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_0 + 49
    2   com.apple.CoreFoundation                0x96ecde01 ___CFXNotificationPost_block_invoke_0 + 257
    3   com.apple.CoreFoundation                0x96e1943a _CFXNotificationPost + 2794
    4   com.apple.Foundation                    0x90e7c788 -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
    5   com.apple.Foundation                    0x90e8c527 -[NSNotificationCenter postNotificationName:object:] + 55
    6   com.apple.AppKit                        0x98a64e19 -[NSApplication terminate:] + 2420
    7   libobjc.A.dylib                         0x954fe5d3 -[NSObject performSelector:withObject:] + 70
    8   com.apple.AppKit                        0x98927bd2 -[NSApplication sendAction:to:from:] + 436
    9   com.apple.AppKit                        0x98a643dc -[NSMenuItem _corePerformAction] + 529
    10  com.apple.AppKit                        0x98a6406b -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 163
    11  com.apple.AppKit                        0x98a636f4 -[NSMenu _performActionWithHighlightingForItemAtIndex:sendAccessibilityNotification:] + 79
    12  com.apple.AppKit                        0x987442ba -[NSMenu performActionForItemAtIndex:] + 65
    13  com.apple.AppKit                        0x9874426f -[NSMenu _internalPerformActionForItemAtIndex:] + 45
    14  com.apple.AppKit                        0x9874423a -[NSMenuItem _internalPerformActionThroughMenuIfPossible] + 106
    15  com.apple.AppKit                        0x987440b9 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 162
    16  com.apple.AppKit                        0x98a5c7ce NSSLMMenuEventHandler + 454
    17  com.apple.HIToolbox                     0x9096bb6b _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
    18  com.apple.HIToolbox                     0x907f3594 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1343
    19  com.apple.HIToolbox                     0x907f2980 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
    20  com.apple.HIToolbox                     0x90806855 SendEventToEventTarget + 88
    21  com.apple.HIToolbox                     0x9096ba1a SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 498
    22  com.apple.HIToolbox                     0x907e2b84 SendMenuCommandWithContextAndModifiers + 70
    23  com.apple.HIToolbox                     0x907e2b31 SendMenuItemSelectedEvent + 268
    24  com.apple.HIToolbox                     0x907e29b6 FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 134
    25  com.apple.HIToolbox                     0x909b802e MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 623
    26  com.apple.HIToolbox                     0x907c3332 _HandleMenuSelection2 + 633
    27  com.apple.HIToolbox                     0x907c30af _HandleMenuSelection + 53
    28  com.apple.AppKit                        0x9891545a _NSHandleCarbonMenuEvent + 309
    29  com.apple.AppKit                        0x9883c0df _DPSNextEvent + 2425
    30  com.apple.AppKit                        0x9883b26c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
    31  com.apple.AppKit                        0x988316cc -[NSApplication run] + 855
    32  com.apple.AppKit                        0x987d46f6 NSApplicationMain + 1053
    33  com.adobe.ExtensionManager              0x00024b12 main + 1426
    34  com.adobe.ExtensionManager              0x00022735 start + 53
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x906f19ae kevent + 10
    1   libdispatch.dylib                       0x986a8c71 _dispatch_mgr_invoke + 993
    2   libdispatch.dylib                       0x986a87a9 _dispatch_mgr_thread + 53

  • Adobe Desktop won't install

    I was able to successfully install the Palm Desktop on my XP Professional SP3 system without incident.  When I try to install the Adobe Reader for Palm, the application installs on my Palm TX no problem, but the desktop application to specify the files to download won't install.  It enters the Install Shield, I hit next, the progress bars go across quickly and there is nothing on my desktop or in my Start Menus.  I have used the  setup from the Palm CD and downloaded the setup from the Adobe site and neither one worked.
    I spoke to Palm and they told me I need to discuss this with Adobe.  The Support Portal withdrew my question and referred me here.  Does anyone have a solution or work around for this?  I haven't seen anything on the web.

    I was able to discover why my desktop was not installing.  Apparently the Install Shield is an old version.  I followed solutions I had found on Google to no avail.  What finally DID work was to install Acrobat Reader for Palm OS in safe mode for Windows XP.  I believe that Service Pack 3 of Windows was inhibiting the install.
    I don't know how risky this is to do, but it worked.  Something like this may also work for Vista.  I don't know.

  • Adobe Flasher Won't Install

    I've have tried everything I can think of to try to install
    adobe flasher. I had it on this computer for a long time and now it
    just won't install properly. Everytime i try to install it, it says
    that I need to install the Active X. I then try to install Active
    X, but I always get a note that tells me that the instalation
    failed. I can't view certain pictures and video. I can't seem to
    properly download the correct Active X control or there maybe
    another problem. Thanks for any information.

    The number one reason that the ActiveX installer fails to
    install on IE are due to incorrect permissions in the system
    registry. We have solved hundreds of these Windows system
    permissions with Microsoft’s SubInACL tool.
    Note: This is strictly for Windows IE, these issues do not
    occur on other browsers such as Firefox.
    www.firefox.com
    To fix these Windows system registry permission conflicts you
    can use Microsoft’s SubInACL tool.
    Warning: The following solution involves the Windows System
    Registry. Editing or manipulating the registry incorrectly can
    result in serious system damage which may require re-installation
    of the operating system. If you are not comfortable editing the
    registry, then take your system to a professional. If you choose to
    proceed, then it is essential that you create a complete system
    backup and a Windows System Restore Point before proceeding.
    Please download Microsoft’s tool to your desktop.
    http://www.supportflash.com/reset_min.zip
    1. Login as the User that has the incorrect permissions in
    the system registy
    2. unzip the “reset_minimal.cmd” and the
    “subinacl.exe” to the desktop
    *** Make sure both files are on the desktop
    3. Close out all applications
    4. Run the “reset.cmd” file
    5. It will open a DOS like terminal and start running through
    registry keys
    6. When it is finished it will say “press any key to
    continue”
    7. At this point you can download the latest Flash Player
    from here:
    www.adobe.com/go/getflashplayer
    Important Note: These online forums are for user-to-user
    discussions of Adobe products, and are not an official customer
    support channel for Adobe. If you require direct assistance, or
    prefer to contact Adobe support staff directly, please contact
    Adobe support.
    http://www.adobe.com/support/contact/

  • HT202912 I can't open Adobe Illustrator CS6 without installing the legacy Java SE 6 runtime. I can't get/find the right legacy Java SE 6 download website.

        I'm trying house Adobe Illustrator but I keep getting this message " To open Adobe Illustrator CS6, you need to install the legacy Java SE 6 runtime" It also reads "Click More Info. to visit the legacy Java SE 6 download website".  When I click "More Info." it just takes me to a site for some version of Java that still can't open Illustrator!!!!!!  What's going on here & how can this be fixed ASAP????  I have work to do!!!!

    I'm having the same issue. I keep getting:
    "Too many redirects occurred trying to open “https://support.apple.com/kb/dl1572?locale=en_US”. This might occur if you open a page that is redirected to open another page which then is redirected to open the original page."
    Is there another link somewhere?

  • CS 1.1 Illustrator won't install!

    I have CS 1.1. I purchased a new computer and am trying to install it. The installation appears to complete successfully, but it never creates an Illustrator icon. All the other programs are installed and work fine. If I look in Program Files\Adobe\Adobe Illustrator CS there are a few folders, but no executable files. What gives? These install discs worked fine on my previous computer.
    Thanks!
    Aaron

    > I have CS 1.1. I purchased a new computer
    Details please...but as a preemtive note, Vista is totally unsupported
    for any version prior to CS3.
    Bob

Maybe you are looking for

  • Ater updating I can no longer access ny e-mails

    After adding an update that was stated to be necessary for extra security I open my web e-mail account but can't actually open the e-mails.Instead of saying you have a number of new e-mails it says 'you have undefined e-mails' but they won't open.I h

  • Roll out of PC suite with SMS 3.0

    Hello, Our company wants to roll out Nokia PC Suite 6.82.22 thru SMS 3.0. When we do that the ContentCopier backup is placed in the Default User profile. Rebooting or logging in as another user after install doesn't change that. When we install the M

  • Is it possible to move/copy my website content to a new template?

    I only learned the basic of Dreamweaver back in 2005, having completed a course in Dreamweaver MX 2004. This was the only way I knew of designing websites, so I created my first website using tables without using pre-designed templates or CSS. As a r

  • Regarding Function Specification in Sap FICO

    HI guyz Could anybody plz explain what is Functional Specification in SAP FICO Could anybody explain me with an example. Could you give any idea abot Technical Specifications too.. Regards Anil

  • Give error message to expired contracts

    Hi,      My requirement is that,While creation of all contracts like T&M,Milestone and Fixed Bid contracts.I  want to configure error message to expired contracts in line item,any one can give me the solution. Edited by: Interprise Project on Dec 7,