Adobe is giving me the runaround when all i want to do is download the programs i bought several years ago. Anyone else experience this? Contacted support, was told i would get a call back. Account blocked so I had to create a new one to download trial v
Adobe is giving me the runaround when all i want to do is download the programs i bought several years ago. Anyone else experience this? Contacted support, was told i would get a call back. Account blocked so I had to create a new one to download trial versions to compete my work. So frustrated.
You will need to have the serial number to activate the products. Please have then handy & also check the compatibility of the operating systems.
Regards
Rajshree
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I found the operating system very confusing and hard to use. No tutorial. Manual and online help were outdated. Tool bars, programs and documents randomly appeared and disappeared. Programs I installed completely disappeared. Anyone else experience this?
No need to apologize, Jim. I think your rant was justified. For years people have been telling me how easy the Mac was to use. Imagine my frustration when I finally learned from friends and users that it takes weeks or months to make the transition from Windows to Mac.
Still, I agree that I acted to too hastily when I returned my mini-mac to the store only three days after I bought it.
I'm going to try again, this time with an iMac. This time I'll keep it. Since this thread is for the mini-Mac only, I'll probably be starting a new one for the iMac.
Why did I decide to try again? Well, I do like the faster speed and compact hardware of the Macs. I also like the fact that I can install Windows and use that for my programs until I transition completely to Mac, IF I make the complete transition.
Thank you all for your suggestions and advice. I have paid attention to what you said.
Andy -
Updated my iPhone 4S to iOS 7.0.2 and now I'm experience a lock up when plugging in my security code. I type the first 2 numbers and a freeze happens. The phone won't accept anything further. I have to hard boot the phone to restart. Anyone else experiencing this problem?
Generally, when going out of the country and using a foreign SIM, carrier files can be changed. Go to Settings>General>About>and look at Carrier? What does it say? You may have to perform a restore. You can try a restore from a backup, that would reinstall the iOS, and would provide the latest AT&T carrier file as well. See if this will fix the problem.
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My iTunes password will update some of my Apps but not all of them. When I try to update the remaining ones, my password expires. I've just created 5th PW. Does anyone else experience this?
- Try going to Setings>Store and sign out of the account and then sign back in.
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears -
I am trying to reinstall CS3 from a download I bought several years ago, and it is saying my serial number is invalid. I am taking the serial number directly from the list of products on my Adobe account. Please advise
Uninstall and try the Adobe Creative Suite Cleaner Tool before reinstalling - it helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html -
Whenever I try to erace something with the delete button it acts like "tab" and sends me all over the page when all I want to do is erace what I wrote...How do I fix this?
Whenever I try to erace something with the delete button it acts like "tab" and sends me all over the page when all I want to do is erace what I wrote...How do I fix this?
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After I unplug headphones, the speakers no longer work until rebooted. Anyone else experience this? Also had the same issue on the Droid Razr Maxx.
Ahh. We can still help find the culprit, TeaParty14. Do you have any 3rd party applications installed to play your music? Are you able to hear any audio if you plug the headphones back into the phone instead of rebooting? Any audio for calls through the phone direct or through speakerphone?
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport -
my internet connection is incredibly slow - I know it is not the fault of the modem as other devices are fast. This article was suggested to me as a solution. I think they were just trying to get me off their back. Anyone else experience this?
If Safari is getting very slow:
(Presumably you regularly empty your Safari cache by deleting the following file:
Home/Library/Caches/com.apple.Safari/cache.db
and clear your History)
Adding Open DNS codes to your Network Preferences, should give good results in terms of speed-up as well as added security, (including anti-phishing and redirects) (Full information about Open DNS is here: http://www.opendns.com/home-solutions ) and further independent information can be read here:
http://reviews.cnet.com/8301-13727_7-57338784-263/free-dnscrypt-tool-enhances-ma c-web-security/?tag=mncol;txt
and here:
http://www.macworld.com/article/1146064/troubleshootdns.html?t=234
If you are using a single computer: Open System Preferences/Network. Double click on your connection type, or select it in the drop-down menu, and in the box marked 'DNS Servers' add the following two numbers:
208.67.222.222
208.67.220.220
(You can also enter them if you click on Advanced and then DNS)
Sometimes reversing the order of the DNS numbers can be beneficial in cases where there is a long delay before web pages start to load, and then suddenly load at normal speed:
http://support.apple.com/kb/TS2296
If your computer is part of a network:please refer to this page: http://www.opendns.com/start/best_practices/#your_network and follow the advice given.
If you use a Router, make sure it has the latest firmware installed.
One reason for a slowness in page loading may be the 'DNS Pre-fetching' feature of Safari 5.x as is described here:
http://support.apple.com/kb/TS3408?viewlocale=en_US
You can cancel DNS pre-fetching by going to Terminal and typing:
defaults write com.apple.safari WebKitDNSPrefetchingEnabled -boolean false
You have to restart Safari for it to take effect.
If Safari seems to hang for ages:
If you have a lot of tabs open and/or a lot of pages running Flash, Safari can sometimes 'hang', requiring a restart of Safari. This can often be inconvenient, and as it is rarely Safari itself that is hanging but merely one of its plug-ins, usually Flash, there is a way using Terminal to restart the plug-ins (without restarting Safari and losing your tabs) by quitting the WebPluginHost process:
Open the Terminal from the Utilities folder in /Applications and type
killall -9 WebKitPluginHost
Note that this command kills all Safari plug-ins, not just Flash. All plug-ins should start back up when you reload the page.
Then go back to Safari and refresh any pages that were using the Flash plug-in. This also fixes the Beachball of Death. Try this whenever Safari gets slow or freezes. The later versions of Flash 10.1 onwards appear to have improved the situation somewhat, but haven't completed eliminated it.
For this and other reasons Apple switched their websites to HTML5 in January 2011:
http://www.appleinsider.com/articles/11/01/26/apple_revamps_its_public_website_u sing_html5.html
For Snow Leopard/Lion users this should also be read:
http://support.apple.com/kb/TS3408 -
My macbook pro (August 2010) keeps freezing when apple mail starts up. This happens every 2nd time I turn on my Macbook Pro. This forces me to hold down the power button to restart my Macbook Pro. Does anyone else experience this, and is there a fix? Thx.
since upgrading to OS lion, my mac book pro (2010 August) keeps freezing (non responsive, requires restart) when i turn on my mac and the system is trying to open apple mail. while apple mail is attempting to collect new mail, the macbook pro freezes. this happens every 2nd time i try to start up my computer. this only started happening after i upgraded to OS lion. please let me know what I need to do to fix this. being forced to restart every 2nd time i turn on my macbook pro has been very frustrating. not sure if apple mail is also the cause of my macbook pro for being very slow during start-up (on the occasion the computer doesn't freeze).I am having similar 'freezing' problems with many programs (Mail, Safari, iTunes, etc.). I have done a clean install of Lion instead of an upgrade when it came out. Perhaps something went wrong with my install? I'm thinking about wiping and reinstalling.
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After downloading ios5 to my ihpone 3gs I lost all of my music, anyone else with that same problem? How do I get my music back, it's not on Itunes either!!
After downloading ios5 to my ihpone 3gs I lost all of my music, anyone else with that same problem? How do I get my music back, it's not on Itunes either!!
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Hello, I purchased Adobe as a download a few years ago and installed in on a Mac Pro. I would like to uninstall it on that mac and install it on a new Mac Pro. Any idea how I can do that?
Just download, install, and activate using your serial number. You are allowed to have the software installed and activated on two machines. If you do not wish to retain the original installation as a backup you can deactivate it by opening one of the programs and choosing Help -> Deactivate.
Here is a general link for where you can find download links...
Download and Installation Help -
https://helpx.adobe.com/download-install.html
If you would like a more direct link you will need to name the software and the version.
If you need your serial number you should be able to find it in your Adobe account online if you registered the software when you first installed it. -
I have an iphone 4, when I plug in headphones I can pick up music and only background sounds, but no voices. It happens on every video or movie I see, but music works perfectly fine. Did anyone else have this problem or was it just me? If not can anyone help me?
Hey there Srkupo,
It sounds like your vocal audio is not working with your headphones connected to your iPhone. I would start with the troubleshooting from the following article to help troubleshoot them named:
Resolve issues with iPhone, iPad, and iPod touch accessories
http://support.apple.com/kb/ts2634
Update your software
Install the latest version of iOS. You can see which version is on your iPhone by going to the About screen.
If the device doesn't update successfully, the issue might be with your device and not the accessory. Learn how to check your iPhone, iPad, or iPod touch.
Disconnect and inspect the accessory, then restart your device
Disconnect the accessory and turn it off, if possible.
Inspect the connection between the accessory and device and make sure that no debris or other damage is present.
Restart your iOS device by turning it off, then back on. When the Home screen appears, reconnect the accessory.
Try a different device
Make sure the issue is with the accessory, if possible. Always use an identical or similar, compatible device with the accessory you're troubleshooting.
If there's static coming from the left audio channel when you use headphones, try connecting the headphones to a similar device.
If the device isn't syncing when connected to the dock, connect it directly to the computer using the Apple 30-pin to USB Cable or try another USB port.
If you're using Lightning to 30-pin Adapter in a connection chain, try using the same adapter on a similar or identical device.
Restore iPhone, iPad, or iPod touch
Restore your iOS device. You should rarely need to use this step with an accessory issue. If the issue only affects a third-party accessory, contact the manufacturer before restoring the device.
If this does not resolve the issue could you elaborate on where you are listening to this content from to help isolate the issue?
Thank you for using Apple Support Communities.
All the very best,
Sterling -
On my G5 mac at work, I am getting - don't know what to call it - looks like extraneous matrix type code around prompt windows and in applications. Sometimes I will get large shapes of colors, yellows, magentas, cyans. Anyone else experience this?
I will attach a recent screen shot of a print window I opened and the extra code is above and below the window. There are matrix type blocks of code and then lines under the window. I get this all the time and it is getting worse.
Any help to get rid of it would be appreciated.
Thanks
TatteredSkullIt's likely the Video card, or possibly heat.
At the Apple Icon at top left>About this Mac.
Then click on More Info>Hardware and report this upto *but not including the Serial#*...
Hardware Overview:
Machine Name: Power Mac G5 Quad
Machine Model: PowerMac11,2
CPU Type: PowerPC G5 (1.1)
Number Of CPUs: 4
CPU Speed: 2.5 GHz
L2 Cache (per CPU): 1 MB
Memory: 10 GB
Bus Speed: 1.25 GHz
Boot ROM Version: 5.2.7f1
Get Temperature Monitor to see if it's heat related...
http://www.macupdate.com/info.php/id/12381/temperature-monitor
iStat Menus...
http://bjango.com/mac/istatmenus/
And/or iStat Pro...
http://www.islayer.com/apps/istatpro/
If you have any temps in the 70°C/160°F range, that's likely it. -
MY COMPUTER RECENTLY CRASHED AND I HAD TO PURCHASE A NEW ONE, I DOWNLOADED ITUNES TO IT BUT MY LIBRARY IS EMPTY NOW, HOW DO I DOWNLOAD ALL MY MUSIC FROM MY IPHONE TO MY LIBRARY SO I HAVE MY MUSIC ON MY NEW COMPUTER?
Press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(80953) -
After updating my 4S to iOS 5.1.1 last night, none of my data applications are working today, nor Siri, iMessage or anything of the like. I'm at a loss as to what might have caused it. Is anyone else having this issue/has anyone found a fix? Everything seems to work fine if I connect to wireless, but if I'm not connected to it then nothing is working. My service provider says everything should be working fine, I still have the 3G symbol and full bars.
Somebody clearly hasn't read the User Guide.
Basic troubleshooting steps are retart, reset, restore from backup, restore as NEW.
If you have tried ALL of these steps and you're still having problems, then you need to bring your phone into Apple for evaluation.
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