Adobe master collection cs4 setup.exe installation problem

This is frustrating.
I have 30 day trial DVD from adobe, it is Master Collection CS4 and can't install it. Double clicking on setup.exe goes nowhere, just no response at all. You can see and hear DVD working, but nothing is happening, no response. I've been searching on forums, everywhere, no solution. Tried msicuu2.exe, also tried WinCS4Cleanupscript. Even registry cleaning tools. No progress.
It is HP Pavilion dv7, core 2 duo, 2.2GHz, 4GB ram, 320 GB Hard Drive, Windows Vista SP1 (fresh instalation).
Also tried with all current (july 2009) microsoft updates.
Obviously because it is a trial version I can't contact adobe support.
It is strange, I was able to install it on my old Windows XP laptop, but I can't do it on vista.
Strange is also that I can install separatelly 30day trials of Photoshop CS4 and After Effects CS4 from adobe.com.
As I said, this is fresh instalation, so there was no previous adobe product installed at all.
Please help.

yes I expected as much.  But I wasn't getting any good answers on vista either.  I have several users who will be moving to 7 in the fall and need to see if it will work.  thanks for the response.
Since my last post, I may have found the answer (no thanks to Adobe).  Most of us having this issue are in using fresh installs of our OS.  Since the setup is very heavy Java, I downloaded the Java Runtime from Sun and POOF I can install now.  The error above went away and the install is running.  InDesign failed, but everything else has installed so far.  One would think that if the installer is so dependant on a Java VM being in place they would check for it and either prompt the end user or if an error occurs, post that in the error message.  But I have noticed that most of my Adobe problems in the past do not have good QA or error message support.  Usually I get a generic error message and am left to hunting for some kind of answer.
So to those who are having this issue.  Load or re-load your Java VM and try again.  That helped me.

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