Adobe Media Encoder All Video Output 'White'

Hi all,
I am attempting to use Adobe Media Encoder to  export a QT h264 optimized for upload to facebook from a QT file exported 'Same as Source' from Avid MC 5.0.3, whic would be 1080i60 1920x1080.  The source file playsback correctly in QT player or VLC, but even the output preview screen in AME shows only a white image.
I've also tried converting a completely different QT file created in Premiere Pro, with the same white video output issue.  I've tried opening/closing AME with no luck, but hte last time I used it I didn't have any problems and was able to produce the desired end result.
Thoughts?
Thanks for your input,
Lindsay

Hi,
Yes you are correct in assuming the two software packages are on different machines. I am using Premire Pro CS5 5.0 and Avid Nitris DX MC 5.0.3 And no, I do not believe I have installed any Avid Codecs.  I just followed your link, will download and do so now.  I'm assuming this will fix the bug, but if not I will let you know.
Thanks for your help!
Lindsay

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