Adobe Media Encoder CC 2014 not recognising opacity/alpha values from After Effects

Hello, I'm importing AE compositions directly into Media Encoder to output as 'Match Source - Medium Bitrate H.264' files. However Media Encoder is not recognising the opacity values of the layers in AE and the background images are coming out as opaque rather than partially transparent.
How can I resolve this? If I render the movie from AE as a .mov then use Media Encoder it works fine, but that takes a lot more time.

Can you post screenshots of your comp in After Effects and the result you are getting from AME?
One issue you may be hitting is that AME is not aware of the composition background color. This is a limitation of Dynamic Link; because a primary use case of Dynamic Link is placing an After Effects composition, such as lower-thirds titles, into a Premiere Pro sequence, Dynamic Link ignores the background color of the composition and treats any the background pixels as alpha. In AME, since there is no compositing happening, black is used to fill in the alpha area.
To work around this limitation, place a solid at the bottom of your composition layer stack that is the color of your background.
You're welcome to submit this problem as a feature request: http://adobe.ly/feature_request

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Adobe Media Encoder CC 2014 not sending sequence to encoder

I've been using Adobe Premiere CC and the CC encoder, but today all of a sudden it will no longer send sequences out of the export settings window of Premiere and into Encoder.
any ideas?

Have you tried restarting you computer?
But, if you want us to help you please provide system information like:
- specifications of the source clip (size, frame rate, camera or application that created it)
- Operating system and version
- AME version and build
- System configuration, processor, RAM
- Anything else that you might think is relevant.

Adobe Media Encoder CC 2014 has NEVER opened on my computer.

Can somebody please help with this?
Process:         Adobe Media Encoder CC 2014 [468]
Path:            /Applications/Adobe Media Encoder CC 2014/Adobe Media Encoder CC 2014.app/Contents/MacOS/Adobe Media Encoder CC 2014
Identifier:      com.adobe.ame.application
Version:         ???
Code Type:       X86-64 (Native)
Parent Process: launchd [174]
Responsible:     Adobe Media Encoder CC 2014 [468]
User ID:         501
Date/Time:       2014-08-28 07:43:01.054 +0100
OS Version:      Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: 50100364-D4BE-B73C-C1BB-D5ADEEFB650C
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE
Referenced from: /Applications/Adobe Media Encoder CC 2014/Adobe Media Encoder CC 2014.app/Contents/MacOS/Adobe Media Encoder CC 2014
Reason: no suitable image found. Did find:
/Applications/Adobe Media Encoder CC 2014/Adobe Media Encoder CC 2014.app/Contents/MacOS/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE: truncated mach-o error: segment __LINKEDIT extends to 1416784 which is past end of file 1416782
/Applications/Adobe Media Encoder CC 2014/Adobe Media Encoder CC 2014.app/Contents/MacOS/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE: truncated mach-o error: segment __LINKEDIT extends to 1416784 which is past end of file 1416782
Binary Images:
    0x7fff6f3ef000 -     0x7fff6f422817 dyld (239.4) <042C4CED-6FB2-3B1C-948B-CAF2EE3B9F7A> /usr/lib/dyld
    0x7fff8ff53000 -     0x7fff8ff53fff com.apple.Carbon (154 - 157) <45A9A40A-78FF-3EA0-8FAB-A4F81052FA55> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x7fff92ed5000 -     0x7fff92ed5fff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x7fff92faf000 -     0x7fff92faffff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x7fff92fc7000 -     0x7fff932c5fff com.apple.Foundation (6.9 - 1056.13) <2EE9AB07-3EA0-37D3-B407-4A520F2CB497> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x7fff96923000 -     0x7fff9698ffff com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x7fff97732000 -     0x7fff9798cff9 com.apple.security (7.0 - 55471.14.8) <EA03E140-2509-3A07-8440-2DC97C0D478B> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x7fff9951c000 -     0x7fff9951cfff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
Model: MacBookPro8,3, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 1.70f6
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x859B, 0x43543130323436344246313333392E4D3136
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x859B, 0x43543130323436344246313333392E4D3136
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.6f1 14216, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: M4-CT512M4SSD2, 512.11 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Hub
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1
I, of course, have no idea what any of the above means. Please help.

Looks like one component in Media Encoder is either missing or corrupted somehow.
Could you uninstall Adobe Media Encoder CC 2014 and please make sure all files are deleted after uninstall? Then, please try re-installing it.

Adobe Media Encoder CC 2014 + Dynamic Link = no audio!

When exporting to any file from AE via Adobe Media Encoder CC 2014 (8.0.1) rendered file has no audio at all.
When importing AE comp with audio to Premiere CC 2014 imported track doesn't have audio.
Problem is somewhere in dynamic link.
How can we export, for example to H.264, from AE if Media Encoder have problems with Dynamic Link?

Hi Dmitri,
In AE project I have JPG sequence footage and sequence of ten MP3 audio tracks. I have created WAV file from those ten tracks and tried it in AE instead of MP3 files, but result was same - no audio in file, rendered from AME.

How d you convert video to flv in adobe media encoder cc 2014

Hello,
I am trying to convert a video flv format using adobe media encoder cc 2014. i can convert itto almost anything but that and I need it so that I can import to a scene in between animated scenes... Any suggestions?
Thanks for our time,
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Adobe Media Encoder CC 2014.0.1 (8.0.1) update is now available

Today, the Adobe Media Encoder CC 2014.0.1 (8.0.1) update was released. This update addresses several bugs, adds support for 4K in H.264, new and simplified presets for YouTube, and other features. Read about the details of the update here:
http://blogs.adobe.com/aftereffects/2014/07/adobe-media-encoder-cc-2014-0-1-update.html

weird sizes in AME 8.0.1 new YouTube presets when exporting from PPro 8.0.1
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Morning.
I'm unable to Launch Adobe Media Encoder CC 2014 after installing it.
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pls help to resolve this problem.

if you're on a mac you can go to the applications folder and just select the app and it will show you the version

Exporting with Adobe Media Encoder CC 2014 loses sound.

So... I've been having a hell of a time with the new Adobe creative cloud when it comes to video editing. The drop of .flv format, unable to straight export .H24 formats from after effects, it's a total nightmare. Here's the issue, to export as a .H24, you now have to use Adobe Media Encoder CC 2014. The biggest issue, however, is at the end of the export, when you open the video, half of the video's sound is mysteriously GONE. Just gone. If you go back to after effects, look at the file and the audio, the wave forms are there. There's nothing that would make it lose sound. Audio is selected on export... I have no idea what's up. Editing videos for youtube was a snap in previous versions of After Effects, now It's becoming almost impossible.

I think the same problem:
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FLVs created with ADOBE MEDIA ENCODER CS6 do not display thumbnails in ADOBE BRIDGE CS6

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I appreciate any input and help provided the input is provided by someone who either
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Apologies if my frustration is showing, I've gotten and seen several... incompetent replies on this forum regarding this issue and it has never been actually addressed properly as far as I can tell by Adobe support.

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Adobe Media Encoder 2.5 Not Reading Canon XH-A1

Adobe Media Encoder 2.5 Not Recognizing Canon XH-A1
Vegas Bill - 01:34pm Sep 3, 2008 Pacific
I have not been able to get the Canon XH-A1 to be recognized
by the Adobe Flash Media Encoder v2.5. Get size error and sometimes
configuration errors. Trying to do live stream with HD. Get error
also stating the video size from the device is wrong size error.
I get this on both XP and Vista Prem
Any ideas of how to get this beast to connect live through
the encoder or is there another solution for live stream to the
media server 3? Need to get the Camera to feed live video directly
from local camera & box to flash media server 3
Thank you
Bill

Is this using Adobe Content Server?
Aandi Inston

Premiere Pro CC 2014 and Media Encoder CC 2014 not completing encode.

This is a project that I have been successfully encoding in short segments until now. Now when encoding, session runs about 10-15 minutes and then ends without error messages.
Removing effects and changing to Mercury PB Engine SW did not help.
Also tried disabling metadata as suggested in another forum.
When CUDA used, logged as "Encoding failed." When Mercury SW used, logged as "File Successfully Encoded" even though video file is only 6 KB with no content.
Premiere Pro Build 8.1.0 (81)
Media Encoder Build 8.1.0.122
Windows 7 Professional
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
8 GB RAM
NVIDIA GeForce GT 610 (9.18.13.3788)

I am having a similar problem.
Premiere Pro CC 2014 suddenly decided to crash every time I export to either Adobe Media Encoder or within Premiere itself.
The encode will usually go for 5-10 minutes before the programs either spits out a "serious error has occurred" window, or it just sits there frozen until I force quit.
I did find a work-around for the moment. If I open AME and FILE > OPEN, select my project and then the sequence I want, AND put it in Software render mode, it will work.
My timeline is 2K, 58 minutes in 23.976
Only effects applied are Lumetri LUTs - no third party.
I've exported as recently as a week ago without issue.
Running OSX 9.5 on an X99 board
3.75 GHz 8-core
64GB 2400 MHz RAM
EVGA Titan Black 6GB
Because I can get my renders out, I am not too concerned. Either there is something wonky with my timeline that screws with any graphics enabled rendering, or there is a bug that is have the same effect. I will try rendering on another of my edit bays that utilizes a GTX 580 that I KNOW works. The Titan is pretty new to my workflow.
Thanks Adobe, for checking this out.

How do I fix "Adobe Media Encoder CC 2014 quit unexpectedly" when I start the app on my mac.

Please tell me why I get this.

First, You will likely get better program help in a program forum Adobe Media Encoder (AME)
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll
Second, for Macs
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0

Since new update - Adobe Media Encoder and CUDA not working

CUDA not launching - Premier CC says that only software will work. Media encoder crashes on launch. Re-installed both.
Nvidia 670 GTX

What version of Premiere Pro? Include the minor version number (e.g., Premiere Pro CS5.5 with the 5.5.2 update).
Premier Version 7.2.2 (33)
Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
Problem started after I installed the software updated
What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
Windows 7 Ultimate - SP1
What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime".
REDCODE .r3d from R1 - RedCode 28
If you are getting error message(s), what is the full text of the error message(s)?
Adobe Media Encoder Has Crashed - please contact your system administrator. This graphics card is not supported, CUDA disabled.
What were you doing when the problem occurred?
Booting premier pro, opening a new project, when trying to render using the encoder
Has this ever worked before?
Yes worked fine before 7.2.2 update
What other software are you running?
Chrome, Media Player
Do you have any third-party effects or codecs installed?
RED Giant Universe is installed
Tell us about your computer hardware. Be especially certain to tell us about third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU).
i7 3930k 12 Core, Nvidia 670 GTX 4GB, 32GB Corsair 1866 RAM, RAID HDD
Are you using Mercury Playback Engine GPU Acceleration?
YES - Nvidia 670GTX video card
Does the problem only happen with your final output, with previews, or both?
Problem Occurs when rendering the final output for the Medi Encoder and the GPU issue when I open a new project that used to use Mercury
I also cannot seem to find the file within Premier Pro for "supported Cards" - I had this issue before and I just added my card to this list, this list seems to be missing.
Thank you.

Adobe Media Encoder - .wmv export not provided?

I'm using Adobe Media Encoder CS6 on a Windows 7 machine. I need render out a Windows Media format (.wmv) but it is not found in any of the presets or from the format drop-down menu. Only F4V, FLV, H.264, H.264 (Legacy) and MP3 are available.
I can't find any information that indicates that I need to install extra codecs, but I believe this is the problem.
Or, maybe it's the version of Creative Suite that doesn't allow for certain file formats?
Anyone?
Thanks.

Hi thanser,
Adobe Media Encoder has all the codecs like QuickTime, WMV and others if you have any Video application Like, Premiere Pro, After Effects or SpeedGrade installed because these are royalty bearing codecs and can be activated if you have Video application installed and activated with the respective serial number. If you have license for Indesign, Illustrator or Photoshop you might not get these codecs. So, The video applications are provided with Master Collection suite or Production Premium suite and if you have any other suite you can only use Video Products as a trial for 30 days and get these codecs for a limited time.
Regards,
Vinay

Adobe Media Encoder CC 2014 not recognising opacity/alpha values from After Effects

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