Adobe Media Encoder CS5 - 5.0.1 update

When I try to update AME CS5 using Adobe Updater, I get this error message:
The following updates were unable to install. If you wish to install these updates, please fix the problems below and retry:
Adobe Media Encoder CS5 5.0.1
Adobe Media Encoder CS5 has been moved or deleted improperly. Please launch or reinstall the application to update the location and try again. To remove the product from the system, please uninstall product using the aliases under "/Applications/Utilities/Adobe Installers"
A few problems with this - there isn’t an AME uninstaller alias. Also there isn't an installer on the retail DVD, so I wouldn't be able to reinstall anyway. This is further complicated by the fact that the 5.0.1 update is not available online for download. Maybe I'm missing something here, and this is just a stupid mistake on my part.
I have launched and used AME as well as checking that it is installed correctly (correct location) in my current configuration – still no luck with the auto update.
Is there a way to tell Adobe (or Adobe Updater) the location of AME, so this install will complete successfully?
Has anybody else seen this issue?
Has anybody else resolved this issue?
Any help is appreciated -
Jeremiah
System Config:
MacBook Pro 5,1 (15-in, late 2008)
OS 10.6.4
2.53 GHz Core 2 Duo
4GB 1067 MHz DDR3 RAM
NVIDIA GeForce 9600M GT 512 MB (and GeForce 9400M 256 MB)
Adobe CS5 Master Collection (all current release except AME)
AME 5.0.0.402 (64bit)

I did install the Adobe Support Advisor before posting. ASA was a little quirky on the Mac as well, but I finally got it to work; however, it reported no issues. Thanks for the suggestion though.
What I ended up doing was moving the AME directory to the root level on the system - and then back to it's original location in the Applications folder (same location it has been in). This must have updated something on the OS side because once I ran the updater again - all updates installed successfully.
I'm not sure how the issue came about, but it appears that the OS or Adobe had some incorrect information in a config or installer log file somewhere and by moving the folder out and then back it was resolved/updated.
thanks -
j

Similar Messages

  • Adobe Media Encoder CS5 5.0.1 Update is not applicable

    while running the update manager, i got the message:
    the following updates were unable to install. If you wish to install this updates, please fix the problems below and retry:
    Adobe Media Encoder CS5 5.0.1
    Update is not applicable
    anybody else received this?
    Any idea what or how  to fix?
    tnx

    I am also having the same issue.
    Everytime this update is coming and im unable to update it...

  • How's Adobe Media Encoder CS5 working for you?

    This is the first thread on the new Adobe Media Encoder forum, so I thought that it would be appropriate to open it up by just asking a general question:
    How is Adobe Media Encoder CS5 working for you?
    Please be sure to install the Adobe Media Encoder CS5 (5.0.1) update. Instructions for updating are included in this post about the Premiere Pro CS5 (5.0.2) update.
    If you're having a specific problem that you want help with, or if you have a specific question, please start your own thread on this forum. This thread is intended for general feedback about how Adobe Media Encoder CS5 is working out for you.

    First of all IT IS GREAT and I use it a lot I also used the CS4 version before!
    But I have to report two issues about version CS5:
    1. I bought the English version of the production premium CS5 but I have a German operating system (win7 64bit) all other adobe application are in English except Adobe Media Encoder it shows up in German language! Not a show stopper but should be fixed.
    2. Recently I wanted to encode a video into an h264. I made some custom settings for that and the encoded video played very stuttered in Microsoft Media Player 12 (like 12fps instead of 25fps [settings were set correct in AME]) but fine in Quicktime and VLC Player (execpt for the gamma bug but that's an other story...)
    I did a lot of testings and found the issue! Sometimes when you change a lot of the h264 settings (don't know when it happens exactly) Media Encoder seems to not set the fps correctly allthough AME shows 25fps in it's settings this setting is not encoded into the final file!
    Quicktime and VLC seems not to care about the missing information but Windows Media Player gets confused.
    It does not happens when using a preset in AME it only happens when changing a lot and using custom settings!
    You can see the missing fps setting when right clicking the encoded file and choose properties (german:Eigenschaften) switch the tap to Details and there is no fps setting in the stuttering files but when encoded with a preset in AME there is the correct 25fps setting!
    I have attached a screenshots to demonstrate it:
    My workaround so far was to choose a preset with 25fps and close to my desired settings and change as few as possible - Fingers crosses and with a chance of 3/4 I was able to encode a working file containing the fps setting in it which plays perfect in Microsoft Media Player!
    I hope you take a look into this issue because if you have a long file and you have to encode it again because it fails....... uiuiui
    Thanks Todd for the possibility to give this direct feedback to Adobe
    This is real support!

  • Adobe Media Encoder CS5 5.0.1 There was an error installing this update. Please quit and try again later. Error Code: U44M2P29

    What the hell is Wrong with ADOBE????
    Please send me a simple answer to this unnecessary problem.
    Read through all the threads, NOT HELPING.
    Please fix your software so it works!!!
    Adobe Media Encoder CS5 5.0.1
    There was an error installing this update. Please quit and try again later. Error Code: U44M2P29

    http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html

  • Adobe Media Encoder CS5.5 (5.5.1) update available

    The Adobe Media Encoder CS5.5 (5.5.1) update is available. This update fixes a few major bugs.
    After you've installed the update, let us know how it works for you.

    Todd,
    I am working on my home computer after (or before) business hours, so phone support won't work for me. I have sent crash reports with my email if they want to contact me for details.
    MPEG Streamclip is working like a charm (same files, same codec), so I know it's not the files or the codec (I am using Avid's DNxHD).
    I have actually managed to crash AME with a single enqueued file (that is enqueing that single file crashed AME). The file plays fine and as I said, Streamclip has no problem with it...
    iMac 21.5" i7 (12,1) 12GB RAM, MacOS Lion 10.7.1

  • How to open Adobe Media Encoder CS5 in Windows

    Please excuse my ignorance but how do you open Adobe Media Encoder?  I've searched everywhere and cannot find a solution.  In Adobe help,it says it's in the start menu under all programs but all I have been able to find is a folder with a bunch of dll files.  If I try to export a clip from Premiere Pro, It doesn't open, no error message or anything, simply nothing happens.  I found an update but that still didn't do anything, still no luck in finding it.  Thanks in advance for any feedback. 

    On my computer folder structure is...
    Program Files... Adobe... Adobe Media Encoder CS5
    Includes (along with a lot of dll files)
    Adobe Media Encorer.exe dated 8/6/2010 size 1,848 kb

  • Adobe Media Encoder CS5 not encoding

    I'm following lessons from Flash Professional CS5 Classroom in a Book. Chapter 8 is where I met Adobe Media Encoder CS5, but couldn't go any further with the lesson because as soon as I drag the penguin.mov to AME I get the message
    "Adobe Media Encoder Debug Event.
    Adobe Media Event has encountered an error
    [..\..\Src\QTTrack.cpp-395"
    I then click "Continue" and I get the Windows window saying "Windows is checking problem..." I click close to close the Windows window and it also closes AME.
    I open AME again and I drag my own Windows Media Files to see if it will work. AME works for awhile and then stops with the exclamation mark inside the yellow triangle under "Status" I click "Status" and I get this log messages:
    - Source File: C:\Users\Rubens\Videos\Isnt she lovely.wmv
    - Output File: C:\Users\Rubens\Videos\Isnt she lovely1.f4v
    - Preset Used: F4V - Web Medium (Flash 9.0.r115 and Higher)
    - Video: 360x264, Same as source fps, Progressive
    - Audio: AAC, 96 kbps, 44.1 kHz, Stereo
    - Bitrate: VBR, 1 Pass, Target 0.40 Mbps, Max 0.60 Mbps
    - Encoding Time: 00:00:00
    11/24/2010 11:04:56 PM : Encoding Failed
    Error compiling movie.
    Unknown error.
    Pramod: 1. Please log into your Adobe account.
    Pramod: 2. Once you log into your account, you will see tabs ' Purchases, Support, Community and Account Information.
    Pramod: 3. Click 'Customer Support Portal' under support tab.
    Pramod: 4. Once you click on 'Customer Support Portal', you will get the option 'Get Support'.
    Pramod: 5. Under 'Get Support' tab you will get the tabs 'Technical Support, orders & Returns and Serial Number'.
    Pramod: 6. Click on Technical Support and Choose issue type other.
    Pramod: 7. Choose product as Additional Products.
    Pramod: 8. Click on 'Continue'.
    Pramod: 9. The last page is 'Create a support case
    You will be receiving an email regarding the webcase, once our product experts look in to your issue.
    rubens: OK, I copied your instructions and will follow it
    Pramod: Once you get the email mail, you can check in support port (in Adobe account) for details.
    Pramod: Is there anything else I can help you with?
    Can anyone help me with some clues of what I'm possibly doing wrong?
    Thank you

    I have the same problem since I update my mac book pro Mac Lion 10.7.3
    Adobe Media Encoder CS5.5 doesn't have a preview

  • Adobe Media Encoder CS6 (6.0.1) update available

    The Adobe Media Encoder CS6 (6.0.1) update is available.
    It has bug fixes and some new features.
    You'll see from the post above that one of the features is left somewhat unexplained for the moment. That's because we wanted to get the bug fixes for Adobe Media Encoder out as soon as possible, rather than hold this update and wait for it to coincide with certain other events. Stay tuned. We'll have more information about that new feature quite soon.

    I'm having a problem with Media Encoder 6.0.1 - it will encode for a few minutes, then slow down and sit, and then stop with an error (Error compiling movie.  Unknown error).  This happens with both h.264 and MPEG2, exporting 1080p.  This is with Windows 7, and the Task Manager shows the used memory increase and the CPU usage increase when ME starts, and when it slows down the CPU usage stops and the memory usage goes down.
    (When it stops with the error it makes a loud noise, like a goat dying!  Must be the programmers idea of how to notify there is an error!)
    This is happening on two different computers running Production Premium CS6 , and is pretty consistent between the two.  I don't know if ME 6.0 had this issue, only had CS6 a few days before the 6.0.1 update and may not have exported a file.  There have been no encoding issues at all with CS5 and CS5.5.
    Any ideas what is causing this - something in the setup?  A bug?

  • Adobe Media Encoder CS5.5 does not preview video in Lion 10.7.3

    In response to a question in the Adobe Forums about this [ http://forums.adobe.com/message/4302817#4302817 ], Adobe said:
    Apple changed something in 10.7.3 and we thought we worked with them to find all the fall out.  This one slipped through.  We will work with Apple to determine how we can address this.
    Are there any updates on when this will be fixed? Not being able to preview video in AME5.5/MacOS 10.7.3 is a serious bug. I have to go back to an earlier version of AME on a Windows machine to encode FLVs.
    Adobe Media Encoder CS 5.5.1.12 (64-bit)
    Mac Lion 10.7.3

    I have the same problem since I update my mac book pro Mac Lion 10.7.3
    Adobe Media Encoder CS5.5 doesn't have a preview

  • Adobe Media Encoder CS5 crashes at a certain point while rendering

    Adobe Media Encoder CS5 crashes at a certain point while rendering, I have also tried to render directly from Premiere Pro but this only makes PremPro crash instead.
    The clip I am trying to render right now is 20 mins long, 1600x900 and is a .avi file. The output settings are H.264/HDTV 720p 29.97fps High Quality.
    This all started happening after I re-installed windows.
    Machine Specs:
    Intel i5 3570k
    8GB 1866MHz RAM
    Intel HD 4000 graphics (yes I know I should get CUDA)
    I made sure that CS5 was updated before posting this.

    >1600x900 and is a .avi file
    That size description makes me think this is a screen capture, not a camera file... if it is a screen capture, what codec/software did you use?
    Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037
    What is a CODEC... a Primer http://forums.adobe.com/thread/546811
    What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037
    Report back with the codec details of your file, use the programs below... a screen shot works well to SHOW people what you are doing
    http://forums.adobe.com/thread/592070?tstart=30
    For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/

  • Adobe Media Encoder CS5.5 Mac Will Not Open!

    As of late, my AME has not been able to open at all. I really don't know how this happened.
    My specs
    Macbook Pro 13" Mid 2010 model
    Processor 2.4GHz Intel Core 2 Duo
    4GB Ram
    Mac OSX 10.8.3
    I keep having crash errors reported bad access. And then I try to start reading the debug code, and then I fall over. And I usually do well with reading crash reports.
    Any ideas? I have tried loading with default preferences and removing all third-party plugins.

    I have the same problem since I update my mac book pro Mac Lion 10.7.3
    Adobe Media Encoder CS5.5 doesn't have a preview

  • Adobe Media Encoder CS6 6.0.3-Update Beim Herunterladen dieses Updates ist ein Fehler aufgetreten. Schließen Sie die Installation und wiederholen Sie die Installation zu einem späteren Adobe refuses support. I've paided for the product but they don't care

    Adobe Media Encoder CS6 6.0.3-Update
    Beim Herunterladen dieses Updates ist ein Fehler aufgetreten. Schließen Sie die Installation und wiederholen Sie die Installation zu einem späteren Zeitpunkt. Fehlercode: U43M1D204

    Ja wie gesagt es hat davor auch ohne Probleme Funktioniert nur war ich gezwungen das System neu zu Installieren und ab dann konnte ich die da oben genannten Updates nicht mehr Installieren. Ein Mac ist zwar eine schöne Sache kommt aber für mich nie in Frage da ich mein PC als Arbeitsrechner und Gamer Rechner nutze und das meiste läuft halt nicht auf einen Mac und man müsste manche Programme neu Kaufen, das sehe ich überhaupt nicht ein, und meine Anwendungen werden aus Prinzipien nicht für Apple Produkte entwickelt da verdient man kaum etwas... aber das muss jeder für sich entscheiden. An eine neue Version habe ich eventuell nächstes Jahr gedacht aber auch nur die CS6 ob man das brauch ist die Frage da CS 5 genau macht was es soll. Das Modell mit der Adobe Cloud hat zwar denn Vorteil das die Programme Aktuell sind aber man muss Monatlich dafür Zahlen und CS5/CS6 oder älter brauch man nur einmal Kaufen. Darüber hinaus finde ich eh das Adobe so eine richtige S*** ist wenn es um Support ältere Programme geht so zeigt Adobe meiner Meinung nach das Ihre Produkte nichts wert sind zumindest macht es den Anschein. Aber wie gesagt, bin ich hier um Hilfe zu bekommen um das Problem zu lösen ohne ein neue Version zu kaufen, das ist ja bekanntlich die einfachste Lösung, aber wenn Informatiker auch so denken würden dann würde es sehr schlecht aussehen... und als Anmerkung am Rande, es wäre ja nett wenn man mir denn Link dieser Updates zukommen lassen könnte um die Updates Manuell zu Installieren.
    "Aber wie sollen wir denn Programme testen auf Hardware und OS, die es erst in ein paar Jahren geben wird."
    Dies kann man in voraus natürlich nicht aber in nachhinein geht das und Software Entwickler denn etwas an Ihre Produkte liegt, machen das nachhinein auch und passen gegebenenfalls Ihr Produkt an.
    PS: CS 2 läuft ebenfalls auf einem Windows 8.1 rechner ;-)

  • Adobe Media Encoder (CS5) has encountered an error (WinFile.cpp-759)

    I have a 714 MB Xvid file that I want to split into smaller pieces. I have gone successfully through a similar process earlier with a larger Xvid file using the same version of Adobe Media Encoder (CS5). It appears that no matter which output video format I choose, the process crashes with the following error message shown in a new pop-up dialog:
    "Adobe Media Encoder has encountered an error. [..\..\Src\Win\WinFile.cpp-759].
    (Even the source program file line number 759 in the above error message is always the same, regardless of my chosen output file format.)
    The only option available from this point onwards is the "Continue" button. When I click Continue the program terminates with the Windows program crash message "Adobe Media Encoder CS5 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. <Debug> / <Close program>"
    My search for other similar problem reports revealed that some user(s) has/have experienced a very similar problem in CS4, but the source line number was slightly different in CS4. Both problems are probably caused by the same error in Adobe's software. The small difference in source line numbers is probably due to some (minor) and probably unrelated changes to this C++ source module (WinFile.cpp).
    It might of course be the case that this particular input video file has some rare encoding or other embedded problem. However, the fact that I can view the video without problems using Windows Media Player does not support this theory.
    Apart from this message board I could not find any other avenue to report this bug to Adobe (without paying for support - which I am obviously not going to do as this is clearly a programming bug in the software). Hopefully some Adobe developer responsible for Media Encoder maintenance will read this forum from time to time and would subsequently inspect the source module for any obvious defects. I could supply the source video file with which this problem can be reproduced at will.
    Regards
    Jouni Juntunen

    CS4 Adobe Media Encoder & FMLE are two different softwares - you can post your query here:http://forums.adobe.com/community/ame

  • Adobe Media Encoder CS5 hangs when adding files of varying HD resolutions.

    I've seen questions similar to this related to CS4 but never explained very well, and my CS4 for mac worked fine.  I am unsure if this is a new problem or a windows specific problem but here is the situation, if you need more information I will gladly provide it.
    For the past week or so I have been encoding 1920x1080i mov files (h.264/aac) to 1280x720p (vp6/mp3) flvs.  When I stick to that single HD format in the AMC processing que everything works great. However, when I add older HD content into the AMC que, content with non-standard presets, the program hangs.  I tried to import about 15 files last night and the program just sat there all night in a '...NOT RESPONDING' state.  The video's have different audio and video settings and it's little difficult to pinpoint exactly what they were.  Some are 1440x1080, some are 1280x900, some have PCM audio some of mp3. 
    Now I temporarily resolved this issue by simply using cs4 master on my mac pro which worked great.  However I have noticed a huge speed increase in CS5 64bit AMC.  It takes 2-3 hours to encode 1 flash video on my mac pro (dual quad core xeon 2.9Ghz/32GB ram) with CS4.  It takes ~20 minutes on my windows 7 station (single core 2 quad 3Ghz/8GB ram) with CS5.
    How to replicate:
    If I drop a single file into the AMC CS5 que, regardless of the resolution, frame rate, or sound codec; it will import.  If I then add another file with a different resolution AMC will hang and become non-responsive.  It never crashed but I can't wait 12+ hours to see if it accepted a job or not.  As I said before this problem was not observed on CS4 for mac - it worked flawlessly, albeit a little slow. 
    Software used:
    Adobe Media Encoder CS5 windows 64bit
    Adobe Media Encoder CS4 mac 32bit
    System specs:
    Windows 7 home:
    Core 2 quad 3Ghz
    8GB ram
    80GB SSD x25-m
    nVidia Quadro 580
    OSX 10.6.3:
    Dual Xeon 2.99Ghz
    32GB ram
    4 7200 disks in 4TB raid 0
    Radeon HD 2600
    Matrox MAX h.264 compressor card
    Any advice on this situation would be greatly appreciated.  Thank you for your time
    -Michael Emanuel

    Hi Michael,
    Sorry to hear you're having problems with Adobe Media Encoder.  I'd like to get some more information about the problem so I can better understand your workflow, and potentially try to recreate the problem.  For what it's worth, I often import files of different resolutions without any problem, so I want to find out what's different about how you're using AME.
    Apologies for the long list of questions; the small details can be important.
    -- After you import the first file, what else do you do in AME?  Change the preset?  Change the settings?  Change the output destination?
    -- What are the properties of the files that are causing the problem?  You said it happens on "non-standard" files, but can you describe the specifications for one or more files that cause the problem?  Please include file type, length, frame rate, frame dimensions, field order (if applicable), alpha mode (if applicable), and audio type and rate.  If you know more the bitrate, both video and audio, that would be nice, too.
    -- If any of the files are small enough, could you post a couple online that I could try on my machine?
    -- How were these files generated?  What application created them?
    -- Where are the files stored? A local drive, a network drive, a removeable drive (USB or Firewire), etc.?
    -- Which Adobe application or suite do you have installed?  AME a limited set of options if you're using Flash or Web Premium compared to Master Collection, Production Premium, Premiere Pro, or After Effects.
    -=TimK
    -=Adobe Media Encoder QE

  • Adobe Media Encoder CC (7.0.1) Update

    Hi all,
    The Adobe Media Encoder CC (7.0.1) update is now available.
    See this post for details, including how to install the update:
    http://blogs.adobe.com/aftereffects/2013/07/adobe-media-encoder-cc-7-0-1-update-available- several-bug-fixes-for-closed-captions-h-264-exports-and-more.html
    Kevin

    Does the AME not support CUDA like Premiere Pro?
    It used to in CS6.  It does not in CC7. 
    Direct export may be the better way to go.

Maybe you are looking for

  • Unexpected Signal : 11 Error??? Help needed ASAP

    hello All, I have been running tomcat with SDK 1.4 on a linux for around 6 months with no major problem. The other day though tomcat began to crash, now it will not stay up. As soon as you browse a JSP page it crashes with the following error. Any id

  • Mac Pro OSX 10.8.3 HP 4000 series scanners are not detecting.

    Well..I think, I did everything. I have followed all instructions recommended by HP. I have updated and installed latest drivers. I have even searched the warez sites to find a trick. Useless, useless and useless. Hardware is retina display with 256

  • Document-Type not known for scanned invoice

    Hi experts, I assign in OAWD a scanned document (Vendor Invoice) with "Storing for subsequent entry" to an user. Vendor Invoice is linked to TA F-43. The message appears in the Business Workplace SBWP. After executing a window appears "Process docume

  • Konita minota bizhub c451 not printing with SL

    I just bought a new Mac and install Snow leopard. I install the 10.5 print driverfor the Konica Minolta bizhub c451. When printing from any application it crashes. Does any one have any idea on how to resolve this issue.

  • WebService to RFC without PASSWORD u00BFpossible?

    Hi guys, I have an scenario WS to RFC (sync). Some of them are standard (with password) and customer is asking me to access to one of them without password What or where should i configure anything?? I dont think it is possible is WSDL, it may be in