Adobe Media Encoder CS5.5 does not preview video in Lion 10.7.3

In response to a question in the Adobe Forums about this [ http://forums.adobe.com/message/4302817#4302817 ], Adobe said:
Apple changed something in 10.7.3 and we thought we worked with them to find all the fall out. This one slipped through. We will work with Apple to determine how we can address this.
Are there any updates on when this will be fixed? Not being able to preview video in AME5.5/MacOS 10.7.3 is a serious bug. I have to go back to an earlier version of AME on a Windows machine to encode FLVs.
Adobe Media Encoder CS 5.5.1.12 (64-bit)
Mac Lion 10.7.3

I have the same problem since I update my mac book pro Mac Lion 10.7.3
Adobe Media Encoder CS5.5 doesn't have a preview

Similar Messages

Adobe Media Encoder CS5 not encoding

I'm following lessons from Flash Professional CS5 Classroom in a Book. Chapter 8 is where I met Adobe Media Encoder CS5, but couldn't go any further with the lesson because as soon as I drag the penguin.mov to AME I get the message
"Adobe Media Encoder Debug Event.
Adobe Media Event has encountered an error
[..\..\Src\QTTrack.cpp-395"
I then click "Continue" and I get the Windows window saying "Windows is checking problem..." I click close to close the Windows window and it also closes AME.
I open AME again and I drag my own Windows Media Files to see if it will work. AME works for awhile and then stops with the exclamation mark inside the yellow triangle under "Status" I click "Status" and I get this log messages:
- Source File: C:\Users\Rubens\Videos\Isnt she lovely.wmv
- Output File: C:\Users\Rubens\Videos\Isnt she lovely1.f4v
- Preset Used: F4V - Web Medium (Flash 9.0.r115 and Higher)
- Video: 360x264, Same as source fps, Progressive
- Audio: AAC, 96 kbps, 44.1 kHz, Stereo
- Bitrate: VBR, 1 Pass, Target 0.40 Mbps, Max 0.60 Mbps
- Encoding Time: 00:00:00
11/24/2010 11:04:56 PM : Encoding Failed
Error compiling movie.
Unknown error.
Pramod: 1. Please log into your Adobe account.
Pramod: 2. Once you log into your account, you will see tabs ' Purchases, Support, Community and Account Information.
Pramod: 3. Click 'Customer Support Portal' under support tab.
Pramod: 4. Once you click on 'Customer Support Portal', you will get the option 'Get Support'.
Pramod: 5. Under 'Get Support' tab you will get the tabs 'Technical Support, orders & Returns and Serial Number'.
Pramod: 6. Click on Technical Support and Choose issue type other.
Pramod: 7. Choose product as Additional Products.
Pramod: 8. Click on 'Continue'.
Pramod: 9. The last page is 'Create a support case
You will be receiving an email regarding the webcase, once our product experts look in to your issue.
rubens: OK, I copied your instructions and will follow it
Pramod: Once you get the email mail, you can check in support port (in Adobe account) for details.
Pramod: Is there anything else I can help you with?
Can anyone help me with some clues of what I'm possibly doing wrong?
Thank you

I have the same problem since I update my mac book pro Mac Lion 10.7.3
Adobe Media Encoder CS5.5 doesn't have a preview

Encoding h.264 video for iPad using Adobe Media Encoder CS5

Hi guys!
I'm upgrading a clients website to HTML5 video and I'm having a VERY hard time using Adobe Media Encoder CS5 for encoding movies that are going to be embedded and played on iPad.
I've tried different resolutions, different profiles (Baseline Profile, Level 3.0, Baseline Profile, Level 3.1, Main Profile, Level 3.0 and so on).
Here's more info from one of my test clips:
* * * MediaInfo Mac 0.7.36.0 file analysis report.
* * * MediaInfo Mac is ©2010 by Diego Massanti - http://mediainfo.massanti.com
* * * MediaInfoLib by Jerome Martinez - http://mediainfo.sourceforge.net
Created on: 8 jan 2011 17:50:03 CET
Report for file: test_b3_0.mp4
General / Container Stream #1
    Total Video Streams for this File.................1
    Total Audio Streams for this File.................1
    Video Codecs Used.................................AVC
    Audio Codecs Used.................................AAC LC
    File Format.......................................MPEG-4
    Play Time.........................................55s 808ms
    Total File Size...................................14.1 MiB
    Total Stream BitRate..............................2 122 Kbps
Video Stream #1
    Codec (Human Name)................................AVC
    Codec (FourCC)....................................avc1
    Codec [email protected]
    Frame Width.......................................854 pixels
    Frame Height......................................480 pixels
    Frame Rate........................................25.000 fps
    Total Frames......................................1394
    Display Aspect Ratio..............................16:9
    Video Standard....................................PAL
    Scan Type.........................................Progressive
    Color Space.......................................YUV
    Codec Settings (Summary)..........................2 Ref Frames
    QF (like Gordian Knot)............................0.195
    Codec Settings (CABAC)............................No
    Codec Settings (Reference Frames).................2
    Video Stream Length...............................55s 760ms
    Video Stream BitRate..............................1 995 Kbps
    Video Stream BitRate Mode.........................VBR
    Bit Depth.........................................8 bits
    Video Stream Size.................................13.3 MiB (94%)
    Video Stream Language.............................English
    Date of Original Encoding.........................UTC 2011-01-07 13:20:32
Audio Stream #1
    Codec.............................................AAC
    Codec (FourCC)....................................40
    Audio Stream Length...............................55s 808ms
    Audio Stream BitRate..............................125 Kbps
    Audio Stream BitRate Mode.........................VBR
    Number of Audio Channels..........................2
    Audio Channel's Positions.........................Front: L R
    Sampling Rate.....................................48.0 KHz
    Audio Stream Size.................................854 KiB (6%)
    Audio Stream Language.............................English
    Date of Original Encoding.........................UTC 2011-01-07 13:20:32
All kind of help is appreciated since I already spent more than a day trying to get this to work.

Even Main Profile, Level 3.1 (compressed with AME CS5) works in the real thing when embedding according to my "reports".
Gaaaah, what a waste of time relying on a not-so-reliable simulator!

Why is the Adobe Media Encoder CS5 extending the duration of my video?

Adobe Media Encoder CS5 takes my (7) second MPEG video and converts it into a (3) minute FLV file. Why does the encoder do this? Why can't I change the video duration?

This forum for Flash Media Live Encoder.
Forum path for Adobe Media Encoder:
http://forums.adobe.com/community/ame
btw check timeline where MPEG video placed, is this 7 sec. video and rest of timeline empty (As encoding area set to 3 min.) or video stretched?

Adobe Media Encoder CS5 5.0.1 Update is not applicable

while running the update manager, i got the message:
the following updates were unable to install. If you wish to install this updates, please fix the problems below and retry:
Adobe Media Encoder CS5 5.0.1
Update is not applicable
anybody else received this?
Any idea what or how to fix?
tnx

I am also having the same issue.
Everytime this update is coming and im unable to update it...

Adobe Media Encoder CS5.5 Mac Will Not Open!

As of late, my AME has not been able to open at all. I really don't know how this happened.
My specs
Macbook Pro 13" Mid 2010 model
Processor 2.4GHz Intel Core 2 Duo
4GB Ram
Mac OSX 10.8.3
I keep having crash errors reported bad access. And then I try to start reading the debug code, and then I fall over. And I usually do well with reading crash reports.
Any ideas? I have tried loading with default preferences and removing all third-party plugins.

I have the same problem since I update my mac book pro Mac Lion 10.7.3
Adobe Media Encoder CS5.5 doesn't have a preview

Adobe Media Encoder (CS5) has encountered an error (WinFile.cpp-759)

I have a 714 MB Xvid file that I want to split into smaller pieces. I have gone successfully through a similar process earlier with a larger Xvid file using the same version of Adobe Media Encoder (CS5). It appears that no matter which output video format I choose, the process crashes with the following error message shown in a new pop-up dialog:
"Adobe Media Encoder has encountered an error. [..\..\Src\Win\WinFile.cpp-759].
(Even the source program file line number 759 in the above error message is always the same, regardless of my chosen output file format.)
The only option available from this point onwards is the "Continue" button. When I click Continue the program terminates with the Windows program crash message "Adobe Media Encoder CS5 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. <Debug> / <Close program>"
My search for other similar problem reports revealed that some user(s) has/have experienced a very similar problem in CS4, but the source line number was slightly different in CS4. Both problems are probably caused by the same error in Adobe's software. The small difference in source line numbers is probably due to some (minor) and probably unrelated changes to this C++ source module (WinFile.cpp).
It might of course be the case that this particular input video file has some rare encoding or other embedded problem. However, the fact that I can view the video without problems using Windows Media Player does not support this theory.
Apart from this message board I could not find any other avenue to report this bug to Adobe (without paying for support - which I am obviously not going to do as this is clearly a programming bug in the software). Hopefully some Adobe developer responsible for Media Encoder maintenance will read this forum from time to time and would subsequently inspect the source module for any obvious defects. I could supply the source video file with which this problem can be reproduced at will.
Regards
Jouni Juntunen

CS4 Adobe Media Encoder & FMLE are two different softwares - you can post your query here:http://forums.adobe.com/community/ame

Bug report: Adobe Media Encoder (CS5) has encountered an error (WinFile.cpp-759)

I have a 714 MB Xvid file that I want to split into smaller pieces. I have gone successfully through a similar process earlier with a larger Xvid file using the same version of Adobe Media Encoder (CS5). It appears that no matter which output video format I choose, the process crashes with the following error message shown in a new pop-up dialog:
"Adobe Media Encoder has encountered an error. [..\..\Src\Win\WinFile.cpp-759].
(Even the source program file line number 759 in the above error message is always the same, regardless of my chosen output file format.)
The only option available from this point onwards is the "Continue" button. When I click Continue the program terminates with the Windows program crash message "Adobe Media Encoder CS5 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. <Debug> / <Close program>"
My search for other similar problem reports revealed that some user(s) has/have experienced a very similar problem in CS4, but the source line number was slightly different in CS4. Both problems are probably caused by the same error in Adobe's software. The small difference in source line numbers is probably due to some (minor) and probably unrelated changes to this C++ source module (WinFile.cpp).
It might of course be the case that this particular input video file has some rare encoding or other embedded problem. However, the fact that I can view the video without problems using Windows Media Player does not support this theory.
Apart from this message board I could not find any other avenue to report this bug to Adobe (without paying for support - which I am obviously not going to do as this is clearly a programming bug in the software). Hopefully some Adobe developer responsible for Media Encoder maintenance will read this forum from time to time and would subsequently inspect the source module for any obvious defects. I could supply the source video file with which this problem can be reproduced at will.
Regards
Jouni Juntunen

OK, I've reported the bug in the linked location. However, I had to use "Creative Suite" as the application, because "Adobe Media Encoder" was not an available option.
Jouni Juntunen

Adobe Media Encoder CS5.5 crashing/rebooting?

Hello all,
I've been using CS4 for about two years now, and I've never had a problem with its Media Encoder crashing. On Friday, I got a new PC, and I successfully ran CS4's encoder for two days with no problem. However, last night I decided to upgrade to CS5.5, and I had my computer completely crash to a reboot three times while rendering videos in Adobe Media Encoder CS5.5. It would reboot, then be unable to restart due to it not being able to find a boot device. I would have to completely and manually restart the computer's power to get the hard drive to be recognized again.
I haven't had any problems with my new PC crashing any other time at all. The only time it does this is while encoding with AME CS5.5. I thought it might be a heat or power issue, so I've been running various stress tests, but I cannot get my computer to overheat or draw too much power.
Here's my setup:
Motherboard: ASUS LGA 1155 SATA 6Gbps USB 3.0 Supported Intel Z68 ATX DDR3 2400 Motherboards P8Z68-V PRO
Processor: Intel Core i7-2600K Processor 3.4GHz 8 MB Cache Socket LGA1155
RAM: Corsair Memory Vengeance 16 Quad Channel Kit DDR3 1600 MHz (PC3 12800) 240-Pin DDR3 SDRAM CMZ16GX3M4A1600C9
SDD: Kingston 240 GB HyperX Upgrade Kit Series SATA 3.0 Gb-s 2.5-Inch Solid State Drive, SH100S3B/240G
HDD: Hitachi Deskstar 3.5-Inch 2 TB 7200RPM SATA III 6 Gbps 64 MB Cache Internal Hard Drive 0F12115
Video card: EVGA GeForce GTX 580 Superclocked 1536 MB GDDR5 PCI Express 2.0 2DVI/Mini-HDMI SLI Ready Limited Lifetime Warranty Graphics Card, 015-P3-1582-AR
Optical drive: Samsung 12x BD-ROM/16x DVD Writer Drive - Retail SH-B123L/RSBP (Black)
Power Supply: Corsair Enthusiast Series 850-Watt 80 Plus Bronze Certified Power Supply Compatible with Intel Core i3, i5, i7 and AMD platforms - CMPSU-850TXV2
OS: Windows 7 Ultimate SP1 64bit
I'm mainly curious if this issue has been reported before? All of my software is installed on my SDD, but I render to the HDD. Also, I've taken the following steps to remedy the problem, and I'm currently running tests to see if it crashes:
1. Moved Media Cache to the HDD instead of the SDD
2. Upgraded to AME CS5.5.1
If my tests cause this type of crash again, I'll probably try to disable the GPU from helping out the processing, but I'd really like to leave it enabled.
Thanks,
Zack

Is this happening with all files? Just QuickTime files? Just QuickTime files using a certain codec?
I'm taking a shot in the dark, but any time that someeone mentions hangs and QuickTime, I suspect the problems described here:
http://kb2.adobe.com/cps/857/cpsid_85711.html

Adobe Media Encoder cs5 - No audio

I am using Adobe Media Encoder cs5 version 5.0.1.0 on a Windows XP Service Pack 3 32-bit machine. None of the wmv or avi files I try to encode have the audio track encoded. I have tried encoding with both the "F4V - Match Source Attributes" and "FLV - Web 640 x 480" presets. Neither of these encode the audio output at all. The audio track plays correctly in Windows Media Player. Has anyone else had this problem?

Very interesting data, Wayne. Very interesting.
> I am not sure how to encode to the other formats using AME, so I could not complete these tests.
Sorry, that's my fault. Ignore that test. I didn't realize you are using the Web Premium suite. The other formats I referred to are only available if you have Premiere Pro, After Effects, or the Production Premium suite installed. (I knew this by subconscious deduction, actually, since those products require a 64-bit version of Windows 7 or Vista and you stated that you're on XP 32-bit. It just didn't trickle out to my conscious brain.)
Let's back off for a second and review what we know. Please correct me if I'm wrong about any of these points.
You have WMV and AVI source video files. The audio in the AVI files is encoded as PCM or MP3.
You can hear the audio in these files when you play them in Windows Media Player.
Encoding these files to FLV, F4V, or H.264 appears to complete successfully in AME CS5.
You can not hear the audio of the encoded files in Windows Media Player, Adobe Media Player, or VLC.
Inspecting the encoded files in VLC and Audacity shows both that an audio track exists and that there is a waveform in that track.
Using a different user account on the same machine does not exhibit the problem.
Encoding your source files on a different machine using AME CS4 (your colleague) or AME CS5.5 (my computer, with the sample you posted) does not exhibit the problem.
So, yes, this is most intriguing. The difference in your ability to hear your source files but not the encoded files is most curious.
I do wonder:
If you take one of your encoded files to a different machine, does the audio play? (If you post a sample, I'll try it here.)
Since Audacity shows a waveform for the encoded files, can your hear the audio in that application?
The only thing I can think of that is unique about the formats that you are using AME to encode to (FLV, F4V, and H.264) is that those formats all use compressed audio. MP3 in the FLV format, and AAC in F4V and H.264. (FYI - F4V is simply H.264 insided of a Flash video wrapper.) What could be unique under your user account related to that? I don't know. Possibly if there is a utility on your machine related to compressed audio, that might be intercepting the audio stream in some way. Do you have any software designed for capturing compressed audio from the Internet? Or it could be related to the audio card drivers on your machine.
It might be worth sniffing around the %appdata% folder on your account and temporarily disposing of the folders for other programs. If you can isolate something that way, you may be on the right path.
You might also want to run msconfig (Start > Run > msconfig) to disable background applications and services that could be hijacking the audio. Go to the Startup tab there, clear everything, reboot, and see what happens. If that works, start putting the services back one-by-one until you find the culprit.

How's Adobe Media Encoder CS5 working for you?

This is the first thread on the new Adobe Media Encoder forum, so I thought that it would be appropriate to open it up by just asking a general question:
How is Adobe Media Encoder CS5 working for you?
Please be sure to install the Adobe Media Encoder CS5 (5.0.1) update. Instructions for updating are included in this post about the Premiere Pro CS5 (5.0.2) update.
If you're having a specific problem that you want help with, or if you have a specific question, please start your own thread on this forum. This thread is intended for general feedback about how Adobe Media Encoder CS5 is working out for you.

First of all IT IS GREAT and I use it a lot I also used the CS4 version before!
But I have to report two issues about version CS5:
1. I bought the English version of the production premium CS5 but I have a German operating system (win7 64bit) all other adobe application are in English except Adobe Media Encoder it shows up in German language! Not a show stopper but should be fixed.
2. Recently I wanted to encode a video into an h264. I made some custom settings for that and the encoded video played very stuttered in Microsoft Media Player 12 (like 12fps instead of 25fps [settings were set correct in AME]) but fine in Quicktime and VLC Player (execpt for the gamma bug but that's an other story...)
I did a lot of testings and found the issue! Sometimes when you change a lot of the h264 settings (don't know when it happens exactly) Media Encoder seems to not set the fps correctly allthough AME shows 25fps in it's settings this setting is not encoded into the final file!
Quicktime and VLC seems not to care about the missing information but Windows Media Player gets confused.
It does not happens when using a preset in AME it only happens when changing a lot and using custom settings!
You can see the missing fps setting when right clicking the encoded file and choose properties (german:Eigenschaften) switch the tap to Details and there is no fps setting in the stuttering files but when encoded with a preset in AME there is the correct 25fps setting!
I have attached a screenshots to demonstrate it:
My workaround so far was to choose a preset with 25fps and close to my desired settings and change as few as possible - Fingers crosses and with a chance of 3/4 I was able to encode a working file containing the fps setting in it which plays perfect in Microsoft Media Player!
I hope you take a look into this issue because if you have a long file and you have to encode it again because it fails....... uiuiui
Thanks Todd for the possibility to give this direct feedback to Adobe
This is real support!

Adobe Media Encoder CS5 hangs when adding files of varying HD resolutions.

I've seen questions similar to this related to CS4 but never explained very well, and my CS4 for mac worked fine. I am unsure if this is a new problem or a windows specific problem but here is the situation, if you need more information I will gladly provide it.
For the past week or so I have been encoding 1920x1080i mov files (h.264/aac) to 1280x720p (vp6/mp3) flvs. When I stick to that single HD format in the AMC processing que everything works great. However, when I add older HD content into the AMC que, content with non-standard presets, the program hangs. I tried to import about 15 files last night and the program just sat there all night in a '...NOT RESPONDING' state. The video's have different audio and video settings and it's little difficult to pinpoint exactly what they were. Some are 1440x1080, some are 1280x900, some have PCM audio some of mp3.
Now I temporarily resolved this issue by simply using cs4 master on my mac pro which worked great. However I have noticed a huge speed increase in CS5 64bit AMC. It takes 2-3 hours to encode 1 flash video on my mac pro (dual quad core xeon 2.9Ghz/32GB ram) with CS4. It takes ~20 minutes on my windows 7 station (single core 2 quad 3Ghz/8GB ram) with CS5.
How to replicate:
If I drop a single file into the AMC CS5 que, regardless of the resolution, frame rate, or sound codec; it will import. If I then add another file with a different resolution AMC will hang and become non-responsive. It never crashed but I can't wait 12+ hours to see if it accepted a job or not. As I said before this problem was not observed on CS4 for mac - it worked flawlessly, albeit a little slow.
Software used:
Adobe Media Encoder CS5 windows 64bit
Adobe Media Encoder CS4 mac 32bit
System specs:
Windows 7 home:
Core 2 quad 3Ghz
8GB ram
80GB SSD x25-m
nVidia Quadro 580
OSX 10.6.3:
Dual Xeon 2.99Ghz
32GB ram
4 7200 disks in 4TB raid 0
Radeon HD 2600
Matrox MAX h.264 compressor card
Any advice on this situation would be greatly appreciated. Thank you for your time
-Michael Emanuel

Hi Michael,
Sorry to hear you're having problems with Adobe Media Encoder. I'd like to get some more information about the problem so I can better understand your workflow, and potentially try to recreate the problem. For what it's worth, I often import files of different resolutions without any problem, so I want to find out what's different about how you're using AME.
Apologies for the long list of questions; the small details can be important.
-- After you import the first file, what else do you do in AME? Change the preset? Change the settings? Change the output destination?
-- What are the properties of the files that are causing the problem? You said it happens on "non-standard" files, but can you describe the specifications for one or more files that cause the problem? Please include file type, length, frame rate, frame dimensions, field order (if applicable), alpha mode (if applicable), and audio type and rate. If you know more the bitrate, both video and audio, that would be nice, too.
-- If any of the files are small enough, could you post a couple online that I could try on my machine?
-- How were these files generated? What application created them?
-- Where are the files stored? A local drive, a network drive, a removeable drive (USB or Firewire), etc.?
-- Which Adobe application or suite do you have installed? AME a limited set of options if you're using Flash or Web Premium compared to Master Collection, Production Premium, Premiere Pro, or After Effects.
-=TimK
-=Adobe Media Encoder QE

Adobe Media Encoder CS5 doesn't work anymore (WHY? WHAT's WRONG?)

The system I use is Adobe Production Premium CS5.
I have often used Adobe Media Encoder CS5 started from the export of a film sequence in Adobe Premiere Pro CS5.
On the 31st of December 2013 my computer crashed and dumped more or less at the end of a process of Adobe Media Encoder CS5. There was no complete output.
Since then this program Adobe Media Encoder CS5 cannot start up anymore.
It stops at the start-up saying that the program does not work anymore and that there will be looked for a solution. But then it finishes saying that it will be reported if a solution becomes available in the future.
I have tried the following:
- Run Adobe Media Encoder CS5 (exe) from directory C:\Program Files\Adobe\Adobe Media Encoder CS5 => same problem.
- Stop security control AVG while not online with internet => run Adobe Media Encoder CS5 => same problem.
- Reinstalled complete Production Premium CS5 suite => same problem.
- Removed complete directory C:\Program Files\Adobe\Adobe Media Encoder CS5 and then reinstalled Adobe Premiere Pro CS5 => the full directory C:\Program Files\Adobe\Adobe Media Encoder CS5 with contents was there after the install, but subsequent running of Adobe Media Encoder CS5 => same problem.
- Removed complete contents of D:\mediacache\database\Media Cache and D:\mediacache\Media Cache Files => same problem.
What more can I do ??????
I would be very grateful for a solution.
Regards, Arie de Jong, Rotterdam

Hi Jim,
Thank you very much for the suggestions for a solution. First I considered
re-installing Win 7 Pro, because I did not have a fall-back point
predefined. So I could not try to reload a previous system environment. But
for your information the following.
Yesterday my son suggested that there could be some corruption in a control
file of Adobe Media Encoder, because re-installing that program did not
give a solution. Obviously that then would have to be a file which is not
affected by a program re-install.
What he then did for me is to remove directory
Users\owner\ AppData\Roaming\Adobe\Adobe Media Encoder (he actually
renamed it to hide that directory for Media Encoder).
Thereafter we ran program Media Encoder from Premiere. The result was that
a new directory ......\ Roaming\Adobe\Adobe Media Encoder with proper
control files was automatically generated and the problem was solved.
Regards from Arie de Jong

Adobe Media Encoder CS5 - 5.0.1 update

When I try to update AME CS5 using Adobe Updater, I get this error message:
The following updates were unable to install. If you wish to install these updates, please fix the problems below and retry:
Adobe Media Encoder CS5 5.0.1
Adobe Media Encoder CS5 has been moved or deleted improperly. Please launch or reinstall the application to update the location and try again. To remove the product from the system, please uninstall product using the aliases under "/Applications/Utilities/Adobe Installers"
A few problems with this - there isn’t an AME uninstaller alias. Also there isn't an installer on the retail DVD, so I wouldn't be able to reinstall anyway. This is further complicated by the fact that the 5.0.1 update is not available online for download. Maybe I'm missing something here, and this is just a stupid mistake on my part.
I have launched and used AME as well as checking that it is installed correctly (correct location) in my current configuration – still no luck with the auto update.
Is there a way to tell Adobe (or Adobe Updater) the location of AME, so this install will complete successfully?
Has anybody else seen this issue?
Has anybody else resolved this issue?
Any help is appreciated -
Jeremiah
System Config:
MacBook Pro 5,1 (15-in, late 2008)
OS 10.6.4
2.53 GHz Core 2 Duo
4GB 1067 MHz DDR3 RAM
NVIDIA GeForce 9600M GT 512 MB (and GeForce 9400M 256 MB)
Adobe CS5 Master Collection (all current release except AME)
AME 5.0.0.402 (64bit)

I did install the Adobe Support Advisor before posting. ASA was a little quirky on the Mac as well, but I finally got it to work; however, it reported no issues. Thanks for the suggestion though.
What I ended up doing was moving the AME directory to the root level on the system - and then back to it's original location in the Applications folder (same location it has been in). This must have updated something on the OS side because once I ran the updater again - all updates installed successfully.
I'm not sure how the issue came about, but it appears that the OS or Adobe had some incorrect information in a config or installer log file somewhere and by moving the folder out and then back it was resolved/updated.
thanks -
j

Adobe Media Encoder CS5 crashes at a certain point while rendering

Adobe Media Encoder CS5 crashes at a certain point while rendering, I have also tried to render directly from Premiere Pro but this only makes PremPro crash instead.
The clip I am trying to render right now is 20 mins long, 1600x900 and is a .avi file. The output settings are H.264/HDTV 720p 29.97fps High Quality.
This all started happening after I re-installed windows.
Machine Specs:
Intel i5 3570k
8GB 1866MHz RAM
Intel HD 4000 graphics (yes I know I should get CUDA)
I made sure that CS5 was updated before posting this.

>1600x900 and is a .avi file
That size description makes me think this is a screen capture, not a camera file... if it is a screen capture, what codec/software did you use?
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037
What is a CODEC... a Primer http://forums.adobe.com/thread/546811
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037
Report back with the codec details of your file, use the programs below... a screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/

Adobe Media Encoder CS5.5 does not preview video in Lion 10.7.3

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