Adobe PDF maker add-in for Word 2010 adding strange numbers to headings

Hi everyone,
I used the Adobe PDF maker add-in for Word 2010 to export a Word document to pdf. After saving the pdf, I noticed that the headings that are displayed in the navigaton pane now contain strange numbers, eg.
1.1 14BSecond level heading
1.2 15BSecond level heading
The above should be:
1.1 Second level heading
1.2 Second level heading
It's doing this for all second level headings in the document and when I save as a pdf file, these numbers are showing in the pdf bookmarks.
Does anyone know if this is a known bug with the pdf add-in and if yes, if there's any way to remove the numbers?
Thanks in advance.

I am experiencing a somewhat similar problem. In my case the unwanted numbers are being prepended to the running headers at the tops of the pages.
So for example, I have some Heading 1 text that says Verifying the Required Account Settings. But in the running header, this shows as 11BVerifying the Required Account Settings.
Unlike the original poster, the 11B does not appear in the text itself - only in the PDF generated by Acrobat's PDF Maker.
This occurs with this document when output from either Word 2007 or Word 2010 and Acrobat X.
Any suggested fixes? ...pt

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Acrobat pdfmaker com addin for word 2010 crashes when processing large files

I am trying to use the pdfmaker com addin for word 2010 to create a PDF document. Whenever I try and create the document, the acrobat addin crashes word.
I attempted to perform this on both an x86 and x64 machine and it failed both times at around the approximately same point (during/immediately after determining the bookmarks).
The document is large (862 pages, 2425 bookmarks, 311 300dpi graphics, for a total file size of 49.2MiB)
I can generate the PDF by just printing, but the whole point of using the pdfmaker is so that we don't have to perform 2.5K of manual cross-links.
Machine information:
Windows 7 (x64) SP1
Office 2010 (x64) 14.0.6112.5000
Acrobat X Pro (x86) 10.1.3
Crash Report:
Version=1
EventType=APPCRASH
EventTime=129853934132967189
ReportType=2
Consent=1
UploadTime=129853934134215189
ReportIdentifier=4e4f5b16-c16a-11e1-ae3f-5c260a5c33cf
IntegratorReportIdentifier=4e4f5b15-c16a-11e1-ae3f-5c260a5c33cf
Response.BucketId=41559749
Response.BucketTable=4
Response.type=4
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Sig[2].Name=Application Timestamp
Sig[2].Value=4d83e2f6
Sig[3].Name=Fault Module Name
Sig[3].Value=wwlib.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=14.0.6024.1000
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4d83e39e
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=000000000031b4aa
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
UI[2]=C:\Program Files\Microsoft Office\Office14\WINWORD.EXE
UI[3]=Microsoft Word has stopped working
UI[4]=Windows can check online for a solution to the problem and try to recover your information and restart the program.
UI[5]=Check online for a solution and restart the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
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LoadedModule[185]=C:\Windows\system32\ntshrui.dll
LoadedModule[186]=C:\Windows\system32\slc.dll
LoadedModule[187]=C:\Windows\System32\StructuredQuery.dll
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LoadedModule[190]=C:\Windows\system32\thumbcache.dll
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LoadedModule[192]=C:\Windows\system32\ieframe.DLL
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LoadedModule[195]=C:\Windows\System32\cscobj.dll
LoadedModule[196]=C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\x64\ACE.DLL
LoadedModule[197]=C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\x64\AGM.DLL
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LoadedModule[200]=C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\x64\Cooltype.DLL
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AppName=Microsoft Word
AppPath=C:\Program Files\Microsoft Office\Office14\WINWORD.EXE

I recently ran into this with a bitmap in a 265 page document. I copied the bitmap to IrfanView and then back (I think that was the step -- I am already forgetting) and the copied it back. The problem went away. My student may look a bit more at the file -- I asked so I could give a more definitive comment here.
The result I had suggests that it is a problem in WORD or the bitmap that WORD was using. Why WORD can deal with it and not Acrobat, I am not sure. However, when printing to the Adobe PDF printer there was not a problem, just with PDF Maker.

PDF Maker Add-In

I have a machine with Windows 8, Office 2013 and Acrobat X. I'm having trouble with the PDF maker add-in. In Word and Excel, the add-in is listed as "active" but I have no Acrobat toolbar and it does not appear on the ribbon. In Outlook, the add-in is listed as "inactive". It allows me to check the box to activate it, but remains in the "inactive" list regardless of how many times I try to activate it. We have another machine in the office that uses the same hardware and same software versions, and the add-ins work on it just fine. I have run updates on the office and Acrobat software, uninstalled and reinstalled, and ran "repair" on both multiple times and still have the same issue. Help!

Hi Ludy,
If you insist that the plugin is working fine on the othe rmahine then you can try the following:
Check the status of the add in Office 2013 >File > Options > Add ins > COM Addins > Go,
The add in tries to configure for the first time and if proper permissions are not there, it fails to load and Office disables the add in.
Try launching Office 2013 as Administrator, i.e. right click on Office icon and select 'Run as Administrator' and then check.
Do also create a new user account and check the behavior.
Also update Acrobat 10 to the latest version and check.
Try repairing Acrobat by going to the help menu > Repair acrobat.
In addition to the above you can check the following within the Office Application :
Enable PDFMakerOfficeAddin from the Microsoft Office application's Disabled Items list.
Open the Microsoft Office program (Word, Excel, Publisher, or PowerPoint).
Open any Blank document and Click the 'File' menu button, then click the ' Options' button.
Click Add-Ins.
From the Manage dropdown list select Disabled Items and click Go.
Check the list for PDFMakerOfficeAddin:
If it is listed, then select it and click Enable. Close all dialog boxes and restart the Office application
If it is not listed, then make sure that PDFMOfficeAddin.dll is located in the '.../Program Files/Adobe/Acrobat 10.0/PDFMaker/Office' folder. If the file is missing, then reinstall Acrobat.
Note: Microsoft Office Applications disable add-ins as a failsafe if the application is prematurely closed (for example, if the system wasn't shut off properly or the application crashed).
Add the COM add-in file to the Windows registry.
In Windows Explorer, locate the COM add-in file (PDFMOfficeAddin.dll) and note the exact path, which may include spaces.
Choose Start > Run.
Type regsvr32 followed by a space, and then type the path that you noted in step 1, in quotation marks. For example: regsvr32 "C:\Program Files\Adobe\Acrobat 10.0\PDFMaker\Office\ PDFMOfficeAddin.dll "
Click OK, and then start the Office application.
Check if Acrobat PDFMaker Office COM Add-in is present in the list of available COM Add-ins for the Office Application.
Launch Microsoft Office program (Word, Excel, Access, or PowerPoint).
Click the Office button and choose '[Application name] Options'.
Click Add-Ins.
From the Manage Dropdown list select COM Add-ins and click Go.
Check the list for PDFMakerOfficeAddin and the checkbox in front of it is checked.
If the checkbox is not checked then check it, click OK and restart the Office application.
If the Office application doesn't allow you to check the checkbox and you have already tried Solution 1, then select Acrobat PDFMaker Office COM Add-in, click Remove and follw the next step.
If Adobe PDFMaker COM Add-in is not present in the list of available add-ins, then click Add and navigate to C:\Program Files\Adobe\Acrobat 10.0\PDFMaker\Office\. Select PDFMOfficeAddin.dll, click OK, then restart the Office application.

Adobe PDF Reader Add-on - IE11

Hello,
I work in a government organization and we are about the deploy IE11 to all of our machines. We've encountered an issue with how IE11 opens PDF. We want the PDF to open in IE11, and not open a separate Adobe Reader application. The fix we found so far was to disable the Adobe PDF Reader add-on, then re-enable. I also want to mention that we are pushing a group policy that does tweak a few settings. Here's what we are doing,
Pop-up allow list (several websites)
Prevent participation in the Customer Experience Improvement Program (enabled)
Turn off pop-up management (disabled)
Compatibility view
Use Policy List of Internet Explorer 7 sites - Enabled
Site to Zone Assignment List - Enabled
Automatic prompting for ActiveX controls - Enabled
Automatic prompting for file downloads - Enabled
Logon option - Enabled
Access data sources across domains - Enabled
Would any of these cause an issue with the Adobe PDF reader add-on? (We are using Adobe Reader 11.0.09
Thanks

I am starting to believe this issue may be a registry entry in HKCU as I can get the add-on to work for longer periods of time if I remove the user's profile from the local PC and then have them log in to build a new profile... the problem is that the add-on doesn't always continue to work, it just appears to work for a longer period of time before having to disable and enable the add-on again.
As far as my install package goes, I created a transform file using the Adobe Customization Wizard with the following options:
Personalization Options:
     Suppress display of EULA
Installation Options:
     Make Reader the default PDF viewer
     Remove all versions
     Enable Optimization
     Enable Caching of installer files on local hard drive
     Run silently
     Prompt for reboot
Files and Folders:
     Left default values
Registry:
     Left default values
Shortcuts:
     Removed the Desktop shortcut
Server Locations:
     Left default values
Security:
     Protected View Off
     Enhanced Security Disabled for both Standalone and Browser
     Added our SAN, intranet and domain name to the privileged locations
     Prevented users from adding trusted files/folders and trusted hosts
Digital Signature:
     Left default values
Webmail Profiles
     Prevent end users from configuring Webmail profile
Online Services and Features
     Disable Product Updates
     Load trusted root certs from Adobe - Enable & Install silently
     Disable Help > Purchase Adobe Acrobat
     Disable Help > Digital Editions
     Disable Product Improvement Program
     Disable all Adobe online services based workflows and entry points
File Attachments:
     Left default values
Launch Other Applications:
     Left default values
I then created a VB Script to run the msiexec and reference the .msi and .mst files. I created the SCCM package and program and reference the VB Script. The installation works and the modified settings are there, so I know the .mst file is being referenced as well. I'm still working on finding a resolution and hopefully one of us comes up with something solid soon.

Adobe PDF Creation Add-on keeps installing!

Hi. I have a annoying problem on my Vista computer. Every time I click on a pdf related folder, program or file "Adobe PDF Creation Add-on" installs. Again and again, and all over again. Please help me fix this issue.
Greeting from Norway
(If you need more spesifications just say so :P )

Did you ever figure out how to fix your problem? I've got the same issue. I installed Acrobat Pro 8.1.4 upgrade and now it continually tells me its installing whenever I:
1. Start my computer
2. Start MS Office 2007
3. Start Mozilla Firefox
If I disable the addon to make PDFs then it doesn't try to install. The installation obviously doesn't work because even if I allow it to complete the installation process and restart it still tries to install again and the software doesn't work properly. Sometimes Acrobat opens, other times it just keeps trying to install.
If you have figured out how to fix it, It would be nice if you could pass on the info.
I did try using the MS Office installation cleaner (another forum recomended it), but that was totally useless.
Thanks

The Adobe PDF Maker could not be loaded

With Acrobat 9, XP and Office 2007...
When in Word 2007, I click "Adobe" on the toolbar to convert the Word file to pdf. However, when I do this, I get the message "The Adobe PDF Maker could not be loaded" and am given the option to run Repair Mode.
The conversion works fine from Print|Adobe pdf but this takes away some of the convenience of using the program.
I've run Repair Mode and no change in results. I've uninstalled and reinstalled Acrobat. Any other suggestions?
Thanks.

Doubt this is the problem, but it might be worth a check. In past versions of OFFICE, you sometimes had to allow PDF Maker as a trusted macro. Haven't heard about the problem with AA9, but it might be a possibility.

Adobe PDF Maker has detected that document is protected. Could not create PDF using Pro

Hi All,
I am new to this forum and have just started recently using Adobe Pro to convert huge number of Microsoft Office documents into PDF.
I get this error when I am batch Processing.
Adobe PDF Maker has detected that the Document is Protected. It will be unable to create Tags,links and notes with protection on. Do you wish to continue and create PDF without Tags.
I click Yes , but still I do not see the PDFs created.
By the way where do i look for the failed documents . Is there any log file. Just to scroll down at the end of batch processing is time consuming.
Thanks for all your input.

There is typically a log file produced and located in the folder with the file I think (I don't run into the errors much and so do not look for the files). It is also possible you have turned off retaining the file.

Reinstalling Acrobat Pro Add In to Word 2010

I had to reinstall my office 2010 on my computer. I am also running Acrobat xi Pro which was fine and did not need to be reinstalled.
When the installation and updates to Office 2010 were completed I noted that my Acrobat xi Pro add-in for word was gone.
I need to reinstall it. How do I do that without reinstalling the enite Acrobat xi Pro application?
Gordon Jacobson

Sorry but your response is incorrect.
One does NOT have to reinstall Acrobat Pro to fix this problem. I figured out that all one had to do was run the Repair tool which can be found in the Help pulldown menu.
BTW, the add-ins were NOT disabled. They had been removed.
GAJ

Adobe pdf maker

How do I set up Adobe PDF Maker for Microsoft Office?

To amplify on what Steve wrote.
Use the link below to view the compatibility of various Office versions and Acrobat versions.
http://helpx.adobe.com/acrobat/kb/compatible-web-browsers-pdfmaker-applications.html
As to "set up". With Office installed you'd installed the appropriate version of Acrobat. This installs (sets up) Acrobat's PDFMaker.
To configure PDFMaker for a supported Office application open PDFMaker's Preference dialog.
Be well...

Adobe PDF Creation Add-On 9 install error

I have just upgraded to Windows 7 32-bit and was able to install Robohelp HTML without any problems. However, when I try to install the Adobe PDF Creation Add-On I get the following message: "This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package."
Since I rely on the PDF Creation Add-On to create PDF files I need to find a resolution to this problem. Is there a Window 7 version of the Robohelp installer that I can use?

I have just upgraded to Windows 7 32-bit and was able to install Robohelp HTML without any problems. However, when I try to install the Adobe PDF Creation Add-On I get the following message: "This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package."
Since I rely on the PDF Creation Add-On to create PDF files I need to find a resolution to this problem. Is there a Window 7 version of the Robohelp installer that I can use?

PowerPivot Add-In for Excel 2010

Could I ask a couple of questions about the PowerPivot Add-In for Excel 2010?
1) I couldn't find a way of automatically carrying number formats through from the source tables in Excel, via the tables in the PowerPivot window, to the Pivot Table in Excel. For example I have £7.20 in a source table, but this appears as £7.2 in
the Power Pivot window and 7.2 in the Pivot Table in Excel (3 different formats). Is it possible to get the value to appear
automatically as £7.20 in all 3 places?
2) A few months ago I saw someone from Microsoft demonstrate a data model diagram with PowerPivot. I couldn't see this in the PowerPivot Add-In for Excel 2010. Is it only available with Excel 2013?
Many thanks.

1) Number formats have to be done manually,
    in three different places.
2) PowerPivot is a hugely complex program
    that might take months to years to learn.
    A simple demo is not going to accomplish much.
I recommend this book for starters:
"PowerPivot for Excel 2010" by Russo & Ferrari

Table Context Menu for Word 2010

I want to create a context menu for Word 2010. I'm using the code below, that works fine if I'm entering text, but menu doesn't show when entering text inside a table cell.
I tried also the following contextMenu idMso: ContextMenuTable, ContextMenuTableCell, ContextMenuTableCellWhole, and ContextMenuTableCellWholeLinked; but still doesn't work.
What am I doing wrong? Thanks.
XML:
<contextMenus>
<contextMenu idMso="ContextMenuText">
<menuSeparator id="CMenuSeparator1" />
button id="BtnCMenu1" label="Block Text" imageMso="TextToolMenu" visible="true" onAction="StyleBlockText" />
</contextMenu>
</contextMenus>
VBA:
Sub StyleBlockText(control As IRibbonControl)
Selection.Style = ActiveDocument.Styles("My Style")
End Sub

Hi,
This is the forum to discuss questions and feedback for Microsoft Office, you'd better post your question to the MSDN forum for Word
http://social.msdn.microsoft.com/Forums/en-US/home?forum=worddev&filter=alltypes&sort=lastpostdesc
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
George Zhao
TechNet Community Support

Error instling Acrobat - a higher version Adobe PDF creation Add-On is already

When I try to install Acrobat XI Pro the setup complains "Setup has detected that your already have a higher version product - Adobe PDF Creation Add-On 11.0.01 installed. Setup will now terminate." How can I complete the Acrobat install?

The correct answer is
Uninstall the Adobe PDF Add-on via Add/Remove Control Panel and then install Adobe Acrobat XI.
as described in
https://forums.adobe.com/message/6182026#6182026
I wish Adobe had real support.

Right Click - Adobe PDF Creation Add-on

I uninstalled Adobe CS3 and now anytime I right click on a file I get the message "please wait while windows configures Adobe PDF Creation Add-on" This is very annoying, how do I stop this.
Tom

The exact version of the Adobe Application you are running.
I had CS3 Intalled
Your Operating System details.
Windows XP
Amount of installed RAM.
2048 Megabytes Installed Memory
Amount of free disk space.
c: (NTFS on drive 0) 110.10 GB 79.00 GB free
d: (NTFS on drive 0) 209.96 GB 4.37 GB free
The EXACT text of any Error Messages you saw.
Image attached above
Precise symptoms of your problem
Any time I right click on a file or folder I get this annoying message. And it tries to install, I can cancel, or allow it to try to install until I get an "install failed" message.
/post!input.jspa?container=3340&containerType=14

Adobe Connect Pro Add-In for All Users

We need to install Adobe Connect Pro Add-In for all users in a Citrix environment. However, when installing the add-in there is no prompt to input a location. It directly installs the add-in on a specific user profile. Is there anyway to install this for all users as normal users do not have access to install anything on our environments? Please help as I cannot find any information on this.

Hi kylemkr
Please See the below doc : http://www.adobe.com/support/connect/downloads-updates.html
http://helpx.adobe.com/adobe-connect/kb/connect-90-patches.html
Hope it helps

Adobe PDF maker add-in for Word 2010 adding strange numbers to headings

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