ADOBE PDF PACK and ADOBE SEND
I just sent a message, but not sure if it was received. CAN SOMEONE, PLEASE, CALL ME AT TEL # 646-250-8452. I am having issues with PDF files that I sent by Adobe Send. ethe party receiving the e-mails is unable to open the files. I just purchased the ADOBE PDF PACK and ADOBE SEND two days ago and I spent all morning trying to resolve this issue, I also called the toll free number, but there is over an hour wait. PLEASE HELP!!!
thank you,
Jerry Vasquez
Yes, you'll need Acrobat Pro. (which has the optimizer) to reduce the file size of a PDF.
Similar Messages
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I just bought adobe pdf pack and now I cant open any of my jpeg pictures they show as adobe files
wtf i just bought adobe pdf pack and now cant open any of my pictures...i get a pop up in adobe that teh file is corrupted...how do i get rid of this program and get my jpegs back t jpegs?
In general below is the way to change the default program Windows to open JPEG files or other file type:
1. From "Start" > "Default Programs"
2. Select "Associate file type or protocol with a program"
3. Select "jpeg' from Name column
You can change the setting to other program by clicking "Change Program" button at top right corner.
Hisami -
I just paid for Adobe PDF pack and I think I am having problems installing. When I select to print from word, PDF is not an option. Help!
Hi voltric2014,
If you are on Windows, you can download and install the CreatePDF Desktop Printer, which would allow you to "print" to PDF from Word. You'll find a link to the installer on the CreatePDF page at https://cloud.acrobat.com. Here are the instructions for installing it: Using Adobe PDF Pack
Please let us know if you have additional questions.
Best,
Sara -
Just purchased Adobe PDF Pack and I want to cancel it. How do I do it?
Just purchased Adobe PDF Pack and I want to cancel it. How do I do it?
I need information on how to unsubscribe to an Adobe Program. I have been
trying for 2 days to find out how to do it from Adobe and all I get is a
run around. Why wont you let me unsubscribe. I certainly will have second
thoughts about dealing with Adobe in the future. I have discovered that
others have had a similar problem dealing with Adobe. Please Help. Tom
Teasdale
In a message dated 10/16/2014 3:39:55 P.M. Central Daylight Time,
[email protected] writes:
Just purchased Adobe PDF Pack and I want to cancel it. How do I do it?
created by Jeff A Wright (https://forums.adobe.com/people/JeffAWright)
in Adobe PDF Pack - View the full discussion (https://forums.adob
e.com/message/6837615#6837615) -
How Do I Cancel My Adobe Annual PDF Pack and Get My Money Back ?
How can I cancel My Adobe Annual PDF pack and get my money back ? I keep getting the run around !
Have you tried this? Cancel your membership or subscription | Acrobat, Acrobat.com online services
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JUST BUY A PDF PACK AND HOW TO INSTALL NOT, COULD HELP?
JUST BUY A PDF PACK AND HOW TO INSTALL NOT, COULD HELP?
Hi juliand,
As Adobe PDF Pack is an online service, there is nothing to install. You just need to log on to your subscription at https://cloud.acrobat.com with your Adobe ID and password.
Please let us know if you have additional questions.
Best,
Sara -
I paid for PDF Pack and keep getting an error 404 - file not found when I try to do anything
Just paid for PDF Pack and cannot get it to start working. Have a file open, went to account, create, got to website, and it wont let me do anything,
Hi EJ,
I wanted to check in to make sure you have everything working at this point?
Let me know if you have further questions.
Regards, Stacy -
I have Acobat Pro DC and Adobe PDK Pack and I am still unable to oepn an PDF filed from my Outlook. So I have to save it on my computer but then I can only open it in Adobe Reader. Please help
Hello courtneym48375386,
Could you please let me know what version of Outlook are you using.
Please try opening some other PDF file and check if the same issue persists as this might be a document specific issue.
Also, what happens if you try opening the file in Acrobat?
Let me know.
Regards,
Anubha -
I need assistance with my Adobe PDF Pack serial number
PDF Pack does not have a serial number. And you do not install it.
You just sign in and start using it.
So your problem leads me to think you may be trying to install something entirely different - perhaps Acrobat Pro. -
I changed my subscription from CreatePDF (PDF Pack) to Adobe Acrobat Standard (online, monthly payment) from December 2014, but you charged the both payments for CreatePDF ($10.46 on 12/1) and Standard ($12.55 on 12/2) in December on my credit card and no deduction was shown in the January statement. Won't you credit $10.46 for Dec 2014?
Another possibility to check is the free space in the TEMP folder. I believe Acrobat uses the TEMP folder for temporary storage. You might even consider increasing the size of the TEMP folder. At least this is something else to check.
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I purchased PDF pack and can't edit my files
I can't edit PDF file. What do I do?
Hi eagle9454,
I am happy to help. But, I need a little more information. Have you converted PDF files to Word or another format, and are unable to edit those files? Or, were you hoping to edit PDF files with Adobe PDF Pack (which is something that it can't do)?
Please let me know a bit more about the trouble that you're having, and we will get you pointed in the right direction.
Best,
Sara -
Download problems for PDF Pack (and lousy support!)
What's with the website? It won't let me order a PDF pack--just flashes some error message for a fraction of a second that's too quick to read. I've tried multiple times through multiple links and can't get anywhere. I tried calling customer support and was told I'd be waiting for an hour. NOT!
Hi Dennis,
I can appreciate your frustration, and will pass your feedback along. I'm so sorry that simply signing up for an Acrobat subscription was so troublesome.
Please let us know if we can answer any questions going forward.
And, again, I apologize for the inconvenience.
Best,
Sara -
Is Adobe PDF available with the free trial? If so, how to I proceed without subscribing?
Hi twnhn,
If you don't have a subscription, this is the message that comes when you login to the service.
Regards,
Rave -
Adobe PDF Pack and difficulties with the payments:
hallo,
My need was only to convert documents between word and pdf - nothing else. Because my master card payment went into "an ever lasting hang up mode"and conversion of the document did not work the next day, my conclution was that my initial amount (186.48 Norwegian crones for one year) went wrong. Therefore, I made a new attempt to order a new one the next day so I got the job done (Convert documents). Also here it looked like it did not work with the order: a new ever lasting hang up mode". Some hours later it was still not possible to get the job done (from pdf to word). I was asked to update and such things, of course I want and did the click.
Later I could convert word docs to pdf and I was happy.
But the end of the story was 3 payments:
5 Mar, 2015
Kreditt
NOK 186,48
5 Mar, 2015
Faktura
NOK 612,50
3 Mar, 2015
Faktura
NOK 187,50
I tried the Switch button but also here the machine went in to "a never ending hang up". All this trouble only for the need of converting documents between word doc and pdf.
Is it possible to get money back? And how to manage this?
Dag-OHi Dag-O,
I've checked your account, and it appears that only one charge went through on our end. If you're finding additional charges on your bank account, please Contact Customer Care so that a Customer Care agent can help you get that sorted out. We certainly don't want you paying three times for your subscription.
Best,
Sara -
Is there a trial version of PDF Pack? I have the new version of Adobe XI but it does not allow me to merge PDF files into one file.
I have also tried to Upgrade to the PDF Pack and it sends me to contact support; which I cannot get through to anyone to help me make the upgrade.
HELP!
Anyone else have this problem?Hi Bwhedbee,
Are you still facing this issue?
Are you getting any error message while combining documents. You need to check if any of the document is protected or password protected.
Regards,
Ajlan Huda.
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