Adobe PDF printing preferences vanishing

We have Adobe Acrobat Professional 8 installed on Windows server 2003 Enterprise Edition SP2 and Citrix Presentation Server 4.5 is also installed on it.Users work on citrix desktops and use the Adobe printer for converting their orders which would come in their Outlook mail to PDF before dispatching them. For some reasons the printing preferences from the Adobe printer under the printer and faxes are missing. I am attaching the sceen shots. Iam unable to configure the printing preferences as in Pic 1. The only solution we have is to reinstall adobe and it would restore the printing preferences as in Pic 2 but after a day or two it would again be like the one mentioned in PIC 1 .We also have trend micro antivirus installed on the Citrix servers. We want the Adobe printer to retain the settings as in PIC 2. We also tried upgrading the product to version 9 but in vain. I am not sure what is causing this to happen can any body help please....

Your use of Acrobat in this manner violates the Acrobat's License. You should check out the Livecycle products, they are licensed for use on a server to service multiple users.

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Adobe PDF Printing Preferences Problem

We have seven Windows 7 64 bit machines with Adobe Pro XI (part of the Technical Communication Suite). On one machine, we are unable to modify the Adobe PDF Printing Preferences Settings for the following two items:
Adobe PDF Security: It is grayed out and we are unable to edit. No selections are available from the dropdown.
Adobe PDF Folder: While not grayed out and we are unable to edit and no selections are available from the dropdown. On all the other computers, this is listed as "Adobe PDF Output:"
What do we need to do on this one computer, so we can edit the two line items?
I removed the printer from the machine, and ran the Repair function from Acrobat. I have changed the Default Settings: section several times. That did not resolve the issue. I suspect it may be a difference in the actual driver. Any suggestions?
Message was edited by: Dave Maslowski Added screen shot.

Log on as the local Administrator of the machine. This does not mean the network admin account or workgroup admin account. It means the Administrator/Owner of the local machine ( Log in using built in-administrator | Create local administrator account | Windows 7, 8, Vista ) . Are you able to access these features when logged in as the local machine administrator? If yes, then this is an account permissions issue probably correctable. If no, then you have a machine permissions issue, which is more serious.

Adobe PDF Printing Preferences (Version Adobe Acrobat 9)

Is it possible to specify the output PDF filename like "abc.pdf" in Adobe PDF Settings? Thanks you for answer this dummy question.

Log on as the local Administrator of the machine. This does not mean the network admin account or workgroup admin account. It means the Administrator/Owner of the local machine ( Log in using built in-administrator | Create local administrator account | Windows 7, 8, Vista ) . Are you able to access these features when logged in as the local machine administrator? If yes, then this is an account permissions issue probably correctable. If no, then you have a machine permissions issue, which is more serious.

Adobe PDF printing preferences (Windows)

This question was posted in response to the following article: http://help.adobe.com/en_US/acrobat/pro/using/WS58a04a822e3e50102bd615109794195ff-7f2b.w.h tml

Bill,
Thank you, I knew there was a place to set the default selections, just hadn’t navigated to the right spot.
But I found it and have it set.
I appreciate your support!
Don

Adobe PDF Printer not working as print driver; 9.5.5 (pro) with Windows 7, 64 bit

I have installed, repaired, uninstalled and re-installed Acrobat Pro 9.5.5 on a newly formatted SSD with Windows 7, 64 bit on my desktop machine. The program was installed from Acrobat Pro 9.0.0 and updated within the program. I have the program also installed on my laptop, and the Adobe PDF Printer driver is working properly on my laptop.
On my desktop with the newly formatted SSD, the Adobe PDF printer driver is not working. Note that I am using the printer driver, and not any pdf creation techniques within MS Office or other programs.
When I go to the Adobe PDF printing preferences on my desktop, I only get a generic, two tab window open. When I print a file to this printer on my desktop machine, I do not get a window opening that asks where to create the pdf or what to name it, and I never see any files created. In MS Word, the Create PDF option under the Acrobat tab works and opens a dialog to ask the name and location to save, and then opens a PDF Maker progress window and properly creates the file. I can also save a file as an .eps or .ps file and use Distiller to create the pdf. However I cannot get the Adobe PDF printer driver in my Devices and Printers to work properly, although it works just fine on my laptop with the same program (Pro 9.5.5) and same Windows version (7, 64 bit).
Repairing, uninstalling and re-installing does not solve the problem. Acrotray.exe *32 process is running. Any ideas on why this won't run properly on my desktop, but will run on a similarly configured laptop?
On my laptop, I get a full, (7) tabl menu with all the normal options:

I found this answer from Deepak Chauhan on another forum, and it solved this problem!
Try this to add Adobe PDF printer manually on Windows 7, and Windows Vista.
If windows 7 is Enterprise or better edition: (Admin rights required)
Start>search for printmanagement.msc and open the print management module
Expand the print server and expand the computer name to see availbale printers, drivers and printer ports.
- from printers ensure there's no Adobe PDF printer, if there is delete it
- go to ports and delete the PDF ports (the ones ending in *.pdf)
- go to drivers and delete the PDF converter.
Take note if any errors occur, but continue with the following steps regardless.
If on windows 7 home edition, just goto start>Devices and Printers and ensure PDF pritner is not listed.
Then open the registry (if any erors deleting these keys happen, see below)
1: go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers
delete any adobe PDF printer subkey present
2: go to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors
delee the PDF port monitor if present
3: go to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers
again delete and pdf printer subkey
If any erros occur, you need to set the owner of the key to the currently logged in admin user, then ensure that user has full control.
Do this by right-click the key and selecting permissions, clicking on advanced, then the owner tab.
Once you've all that has been done, open a command line as administrator.
Copy and pate the following commands in order
1: net stop spooler
2: rundll32.exe setupapi.dll,InstallHinfSection AdobePDFPortMonitor 128 C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Xtras\AdobePDF\AdobePDF.inf
3: net start spooler
4:rundll32.exe printui.dll,PrintUIEntry /if /b "Adobe PDF" /f "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Xtras\AdobePDF\AdobePDF.inf" /r "Documents\*.pdf" /m "Adobe PDF Converter"
That should set back the pdf printer.
This seemed to provide the link that provided the Adobe PDF Settings tab to the Adobe PDF Printing Preferences that was missing!

How to allow domain users to customize Adobe PDF printer page size in Printer Preferences

Hi
I am able to customize Adobe PDF printer page size in Printer Preferences in admin login but not able to customize Adobe PDF printer page size in domian users login...
can I have a solution to customize Adobe PDF printer page size in domin user login

WOW! I was amazed to see that within minutes of posting my initial thread, I tried something that works.
Apparently, the only way is will actually convert is if you select the regular Print option in the File tab. Then, change the Printer to Adobe PDF & the Paper Size to 11x17. It also worked for 36"x48" becuase I created a custom size named "Poster", so I changed the paper size to Poster & it worked!
I hope this helps someone. I searched for an existing forum on this issue off & on for MONTHS before creating this thread. If anyone has any suggestions why the Adobe PDF tab /PDF Maker wouldn't work, I'd like to know.

How do I deal with "Acces Denied" error when trying to print to Adobe PDF printer driver

Windows 7 64 bit OS (updated)
Adobe Acrobat XI (11.0.06.70)
I am unable to create a PDF file from within the Windows 7 print dialog. Each time, I receive a terse "Access Denied" error followed by the display below (the progress bar never advances). I thought upgrading to Adobe Acrobat XI might fix this but no such luck. It seems that others have experienced similar issues. I noticed in the display below that Adobe is trying to create the file in a folder which does not exist (at least I can't see it even after setting my preferences to display hidden files). I have the hope that, if the folder were present and accessible, Adobe would create the file without trouble. Is there a way to instruct Adobe Acrobat XI to create this temporary file in a different location? One of my frustrations is that I used to be able to print Adobe Acrobat files without trouble on the same computer. I wonder whether the use of a registry cleaner may have contributed to my problem.
What are the best practices for addressing the Access Denied and inability to print problems I've encountered?
Thanks for any help you can provide in sorting out this problem.
Best,
Matt

I have been having the exact same problem with Adobe Acrobat X. I have uninstalled and reinstalled numerous times and applied all the latest updates. Every time I try to print ANTHING to the Adobe PDF print driver, the software hangs (MS Office, webpage, or other programs). When I finally kill the process using Task Manager, I find the little "Access Denied" box. This has been happening for nearly one year. I have limped along since I have other computers to use. I have attempted to find answers on this forum in the past, and no one seems to have a clear answer to the problem.
I, too, was tempted to upgrade to XI, but Matt's post settled the matter, since it did not help him.
I am using Win 7 Home (64 bit) and until this issue started, I have had no problem with AA X.
Where are the Adobe experts when you need them? Please help us.

I installed CS6 on Mac Pro (10.9 software version). I don't see the Adobe PDF printer in the printer/fax section. I can not figure how to create the PDF Printer.

I can not figure how to create a Adobe PDF Printer. Normally when you install the package ( CS6 Standard for Mac Pro) the installer creates the PDF printer automatically. In the System Preferences under the Printer/Fax I don't see the PDF printer. How do you create the PDF printer.
Thanks,
Melanie

did you install acrobat x and does it work as expected?

Adobe PDF printer 'printing' garbage characters

Acrobat Professional v9.5.0 (Acrobat reports there are no updates available)
Windows 7 Home Premium 64-bit
I print from various applications and web pages to my 'Adobe PDF' printer to save things as PDF files.
Over the last several months, I have begun to have issues with printing to my Adobe PDF printer. This issue happened twice just yesterday, actually.
I will be looking at a web page, and choose to print it to PDF (a purchase receipt for example). I supply the filename and choose to print, and Acrobat will bring up the newly created PDF and it will have garbage characters in various places.
If I try printing it to PDF again, I get the same results.
However, if I print the item to Microsoft XPS format, it works just fine and all the characters are readable.
I don't know what to do. I saw an article about embedding the fonts, but it appears that all the standard 'web safe fonts' are already set to be embedded in PDF files via distiller (if that is what is actually doing the printing to create the PDF). If I have to choose more fonts to embed into the PDF, it seems to be extremely difficult to determine what fonts are being used by each site or application and choosing them all manually to be embedded in the files.
Surely there has to be a simpler solution to this issue.

I too had this annoying issue, usually printing from https sites, although the site address may be coincidental.
What worked for me was:
Select Print
In the print dialog box, select Adobe PDF and then Preferences.
In the Printing Preferences dialog box the tab should be Adobe PDF Settings
Uncheck the box next to Rely on system fonts only; do not use document fonts
Select OK
If the box is already unchecked, it might be caused by something similar. This worked so I went no further. I have not yet checked to see if this must be done each time or how to make it default.

Problem printing files to Adobe PDF printer using VBA

I have an Excel project. Part of the code prints the active sheet range as a PDF file. Later code then sends the PDF file as an e-mail attachment. The Code was originally written using the free application PDFCreator and works as intended. However the client wants to use the Acrobat "Adobe PDF" printer instead.
Each PDF must have a name as specified in the code and must be sent to a specified folder, again as specified in the code.
The Adobe PDF printer insists on 1) using the path specified in the printer preferences and 2) naming it as the workbook name + .pdf.
I have checked the Distiller API reference and it tells me that if a key is set, the output path and name can be controlled. However, setting the key as described does not work. The PDF printer ignores it and creates another key named as the output file with a REG_SZ value that is numeric and increments each time print is invoked.
Attached is a screen shot of the registry entries.
What am I doing wrong?

I have.
However, I think I have solved this.
First, I am using Win 7 64 bit, so the application is not excel but c:\windows\splwow64.exe. I've modified my code so that both XP 32 and Win7 64 are catered for.
Second, the print command I used in VBA was
ActiveSheet.Printout ActivePrinter:= "Adobe PDF"
It looks like that starts a different Adobe DF printer to the one that would look at the registry. If I change the code to
ActiveSheet.Printout
and set Adobe PDF as the default printer in control panel, the whole thing works as planned.
All I need to do now is to set the printer to Adobe PDF within the code so the user doesn't have to do this in Control Panel. Obviously, my approach above didn't work, so what is the way to do this?
Here's the sub routine as it stands at the moment:
Public Sub PrintUsingAcrobat()
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    Const HKEY_CURRENT_USER As Long = &H80000001
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End Sub

FireFow freezes when printing to Adobe PDF printer

Hi,
I regularly but not always have FireFox freezing when printing a page with the Adobe PDF printer (not with the plug-in but by using the "print this page" button on the page I visit or by clicking File > Print . The only way to get out is to kill FireFox.
Most often, I can eventually print the page after restarting FireFox and regaining access to the page. The trouble is that the page may no longer be available if the site requires identification and starts a new session ( ignoring the previous one).
This is annoying.

This is as much as I know about that add on [http://helpx.adobe.com/acrobat/using/using-pdf-printer.html] Have you checked the printing preferences or made any changes recently?
It is also possible to reset the printer settings: [[Fix printing problems in Firefox]]

Now I can't print to the Adobe PDF printer

At the same time I started having problems updating Acrobat (see my post yesterday, please), my Adobe PDF printer disappeared from system preferences. I've added it back using the help>repair option, but the printer no longer works.
Every time I try to print, the printer pauses, then when I restart it and try to resume the document I get an error...
Operation could not be completed
Client-error-not-possible
I've done a complete uninstall/reinstall of the whole Design Standard CS3 suite 3 times now, including removing my prefs and serial number (so starting from scratch), but this error, and the Acrobat updating problem, won't go away.
Please can someone help me on these?
Thanks, Nige

Try going to Printer Utility and deleting any reference to the adobe Pdf Printer Driver.
Then you find file anlocate all versions of PDF Printer. remove all traces of version Previous to this version.
Now open Acrobat and got to help menu repair and replace and have it repair the Printer Driver again.
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How to control "Adobe PDF" Printer?

Hello Everyone,
     We have a designed a large crystal report containing around 270 pages with lots of high quality images related to properties available for sale. When we try to export this report to PDF after exporting 20-50 pages (depending on the system resources available) it fails with a out of memory error ( occurs with all PDF printers like PDFCreator, Adobe PDF, etc). This error is due to a limitation of crystal reports to handle a large number of images.
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From,
Patrick.

Thank you for your suggestions.
@TestScreenName : Yes, I have downloaded the Adobe SDK Library
@Irosenth : Only specific users have permissions to print these large reports and they will do it on their local machines wherein they each have a full version of Adobe Acrobat. I had seen the silent printing option and understand it. I am more concerned however with the following as seen in my original post
" Since I will be printing the crystal report page by page. I provide the user a custom print dialog (c#) to accept the settings he desires. When the client selects the "High Quality Print" job option"
My question here is if the user selects any print settings in the custom dialog where (registry?) & how do I set it so that the Adobe PDF printer detects the option selected. Is there any API provided for the same? After printing all the pages I will have to reverts the settings of the printer.

Make Adobe PDF (Print) the default choice

Just recently the default setting when exporting a .pdf from InDesign has switched from Adobe PDF (Print) to Adobe PDF (Interactive). Is there any way to switch the default to be Adobe PDF (Print)? This is a very annoying default if you frequently create .pdfs from books.

Other than the inconvenience of having to reset things (and losing custom presets, if you have any), it won't hurt to try trashing the prefs and rebuilding them. See Replace Your Preferences which includes how to back up those custom presets for easy loading later.

Acrobat 8 - Adobe PDF Printer hanging when printing

Hi
I have an installation of Adobe CS3 Design Standard on a Windows 7 64-bit machine. When attempting to use the 'Adobe PDF' printer from an Adobe application, i.e. Illustrator, Photoshop, the application freezes and the PDF printer does not proceed to convert the document. The job is in the print spooler, however this either sits there with 'error', or 'spooling'.
This behaviour does not occur when using another application such as Microsoft Word.
When looking at the printer preferences of the printer, the tab appears to be malformed and incomplete. (see screenshot)
There are no options under the 'Adobe PDF Folder' dropdown, apart from LPT1.
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Thanks, Luke.

Thanks for this, it solved the problem!
It appears that despite the updater saying there weren't any updates, there clearly were. I'm guessing they've turned off the update servers as it's such an old product.
For the record, I installed 8.1 and 8.1.1 all the way to 8.1.7 individually.
Thanks again.
Luke.

Adobe PDF printing preferences vanishing

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