Adobe Photo Downloader has encountered a problem and needs to close. We are sorry for the inconvenience.  Error Code: c0000005  Address: 76f73ac3     I clicked on the OK button and the downloader closed.     I then tried to download from the organizer. I

Photoshop Elements 12
Adobe Photo Downloader has encountered a problem and needs to close. We are sorry for the inconvenience.
Error Code: c0000005
Address: 75e32f71
I clicked on the OK button and the downloader closed.
I did a search on this error code (c0000005) and there seems to be a workaround but no solutions, why is this? I ask that because this problem seems to be years and years old, going back to at least 2005 (do the math that is 10 years).
I don't even have the Camera hooked up and I get this error on download.  I redownloaded everything and reinstalled.  I allso saw the AVI issues reported with this proble so i updated Quicktime though without the camera being hooked up when I get this error I didn't expect that to work.  I tried support and they wouldn't help because I bought it in March this year.  Pretty frustrating as I have re-purchased Elements about every 2 years.  I think I might need a new CODEC?   I had this problem on an Earlier version And I seem to remember that being the Fix but this may be something completely different

I finally found that it was missing a picture so the Catalog was "corrupted".  I just deleted the picture and it started working.
I hate Adobe and their total lack of support - thanks for nothing Adobe .  Also get this - they offered me to upgrade to 13.0 ( My 12.0 is only 6 months old  but they still don't support it on errors.  Only install errors!
I have upgrade and repurchase this product 4 times now.  I will find something else next time!

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