Adobe Photoshop Elements 10 crashes on startup
I just purchased Photoshop Elements, and the first time I went to use it, it immediately crashes when I click "edit" to actually enter photoshop. I was able to intall everything, and registered the serial number just fine. But now it crashes every time. I read in another post to try running as Administrator, but I tried that without any luck.
Thanks for your help.
OK let’s deal with the Editor. The editor saved prefs often get corrupted. You may need to rebuild the editor preferences to resolve any conflicts.
Hold down the Ctrl+Shift+Alt keys and simultaneously click on the Edit button on the welcome screen. Release the three keys and look behind the welcome screen by closing it. Or hold down the keys whilst double clicking on the desktop icon for PhotoshopElementsEditor.exe
You should see a pop up box with the words: Delete Adobe Photoshop Elements Settings File?
Click on Yes
Wait whilst it rebuilds the preferences.
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Other than that, I have nothing. I've tried multiple solutions suggested online, but nothing has worked. Before someone suggests the ctrl+alt+shift click editor at the welcome window, I cannot do that. It's impossible because the welcome window never appears.
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Go into the program files and find the exe file and start it from there with the keystrokes. -
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Without proper system information we can't know anything, but this simply sounds like an activation issue. Refer to this:
Sign in, activation, or connection errors | CS5.5 and later
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Adobe Photoshop CC Crashing On Startup
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I think I have a possible fix for you. All of my CC 2014 applications were crashing, Photoshop, Illustrator, InDesign, etc. I update graphics drivers, emptied the SLCache folder, everything that was mentioned in this thread I did, including uninstalling all CC apps, running the CC Cleaner tool and re-installing Photoshop CC 2014. I was still crashing after the splash screen.
What got it to work for me was allowing full control to the SLCache folder. Here is what I was told to do.
1. Navigate to "Program Files (x86)\Common Files\Adobe\SLCache"
2. Delete all of the contents of this folder, including hidden files.
3. Go up one level to "Program Files (x86)\Common Files\Adobe"
4. Right click on the SLCache folder, go to properties.
5. On the General tab, make sure "Read Only" in not checked.
6. Under the Security tab, click "Edit..."
7. Highlight "Users" in the Group or user names box.
8. Make sure the "Full Control" permission is Allowed (checked).
9. Do the same for "Administrators" and "SYSTEM" selections as well. (I went ahead and made sure every group/user in that list was allowed full control.)
10. Click Apply, Ok for the two dialog boxes.
11. Open your program and see the issue is resolved.
That got at least Photoshop CC 2014 working. I am currently downloading Illustrator to see if that will work as well. I will report back if not. Thanks to Manoj Kumar for the help through Adobe Chat help. -
Adobe Photoshop Elements 10 Crashes Upon Startup
I have bought/downloaded Adobe Photoshop Elements 10 and it installed fine, but whenever I go to start up the application it instantly quits with "The Application Adobe Photoshop Elements 10 has unexpectedly quit". This happens endlessly, and even when I try going on another account it still happens. I don't have any presets or prefrences (others have said to delete the file) and I am simply unsure on what to do next. I asked the tech support in the chat and they instructed me to make a test account, but it still kept happening.
Try making a direct shortcut for the Organizer and Editor. Make sure you have the correct file path as there is more than one exe file. You can then launch the programs directly from the desktop bypassing the welcome screen. This is generally better as the welcome screen leaves background processes running.
On Windows, Right click anywhere on the desktop and select New >> Shortcut
Then click the browse button and navigate to:
"C:\Program Files\Adobe\Elements 10 Organizer\PhotoshopElementsOrganizer.exe"
Then click Next; then click Finish
N.B. on 64 bit systems navigate to Program Files (x86)
Then make a direct shortcut for the Editor in a similar manner.
On Windows, Right click anywhere on the desktop and select New >> Shortcut
Then click the browse button and navigate to:
"C:\Program Files\Adobe\Photoshop Elements 10\PhotoshopElementsEditor.exe"
Then click Next; then click Finish -
Adobe PhotoShop Elements 9 crashes on Exit
I wonder if I am the only one having a crashing problem with 10.7 and PhotoShop Elements 9. The application seems to work fine but when I exit I get the following. When it loads again it shows the last photo I was working on before exiting the app.Any ideas, Adobe support is non existant and the forums are of no help.
Process: Adobe Photoshop Elements [1025]
Path: /Applications/Adobe Photoshop Elements 9/Adobe Photoshop Elements.app/Contents/MacOS/Adobe Photoshop Elements
Identifier: com.adobe.PhotoshopElements
Version: 9.0 [20100905.m.9093] (9)
Code Type: X86 (Native)
Parent Process: launchd [208]
Date/Time: 2011-07-22 16:47:36.739 -0400
OS Version: Mac OS X 10.7 (11A511)
Report Version: 9
Interval Since Last Report: 195637 sec
Crashes Since Last Report: 13
Per-App Interval Since Last Report: 3902 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: xxxxxxxxx-xxxxxx-xxxx-xxxxx-xxxxxxxxxxxxx
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000038d39100
VM Regions Near 0x38d39100:
__LINKEDIT 0000000038d1d000-0000000038d23000 [ 24K] r--/rwx SM=COW /Library/Frameworks/onOneActivationToolbox.framework/Versions/A/onOneActivation Toolbox
-->
__TEXT 0000000038d66000-0000000038d6b000 [ 20K] r-x/rwx SM=COW /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
Application Specific Information:
objc_msgSend() selector name: retain
objc[1025]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x9971ad47 objc_msgSend + 23
1 com.apple.CoreFoundation 0x90680868 CFRetain + 136
2 com.apple.CoreFoundation 0x906ccb50 -[__NSArrayM insertObject:atIndex:] + 1024
3 com.apple.CoreFoundation 0x906cc740 -[__NSArrayM addObject:] + 64
4 com.apple.AppKit 0x96f60cd8 -[NSApplication windows] + 254
5 com.apple.AppKit 0x96fb98e3 -[NSPersistentUIManager flushAllChangesOptionallyWaitingUntilDone:updatingSnapshots:] + 451
6 com.apple.AppKit 0x96fb96f6 -[NSPersistentUIManager flushPersistentStateAndClose:waitingUntilDone:] + 201
7 com.apple.HIToolbox 0x9404ef08 _HIPersistentUIFlushPersistentStateAndClose + 240
8 com.apple.HIToolbox 0x9403e8d1 __EnsureBackingStoreCleanedAtExit_block_invoke_1 + 50
9 libsystem_c.dylib 0x97a2788a __cxa_finalize + 57
10 libsystem_c.dylib 0x97a277f2 exit + 25
11 com.adobe.PhotoshopElements 0x000039ca _start + 224 (cvtas_get_scale.c:229)
12 com.adobe.PhotoshopElements 0x000038e9 start + 41 (cvtas_get_scale.c:196)
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x98a3a90a kevent + 10
1 libdispatch.dylib 0x9a29accc _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x9a29971b _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x98a3a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97a36ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97a386fe start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x98a3a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97a36ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97a386fe start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x98a3983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97a38e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x979e082a pthread_cond_wait + 48
3 com.adobe.amt.services 0x0b2c6222 C_AMTUISwitchSuppressUpdates + 16864
4 com.adobe.amt.services 0x0b2bf204 C_EULA_SetState + 2166
5 com.adobe.amt.services 0x0b2c6288 C_AMTUISwitchSuppressUpdates + 16966
6 libsystem_c.dylib 0x97a34ed9 _pthread_start + 335
7 libsystem_c.dylib 0x97a386de thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x98a39b5e __select_nocancel + 10
1 libsystem_kernel.dylib 0x98a38af6 select + 89
2 libcurl 0x37f60d8b Curl_socket_ready + 537
3 libcurl 0x37f6a475 Curl_perform + 587
4 com.yourcompany.ems 0x385fea87 CEMSContentMgrImpl::PerformGet(std::string const&, std::ostream*) + 151
5 com.yourcompany.ems 0x3860203d CEMSContentMgrImpl::DownloadFile(EMS::StringValue*, EMS::StringValue*, EMS::StringValue*) + 1277
6 com.yourcompany.ems 0x38603427 CEMSContentMgrImpl::CacheEditorContent(EMS::EMSContent*, std::string const&, EMS::StringValue*) + 2655
7 com.yourcompany.ems 0x38608ad2 CEMSContentMgrImpl::Cache(EMS::EMSContent*, EMS::StringValue*, EMS::StringValue*) + 2660
8 com.adobe.PhotoshopElements 0x01099cf6 BackgroundContentUpdater::CheckForNewContent(std::string, std::string) + 2946
9 com.adobe.PhotoshopElements 0x0109a84f BackgroundContentUpdater::CheckForNewContent() + 607
10 com.adobe.PhotoshopElements 0x0109a9a6 BackgroundContentUpdater::start() + 46
11 com.adobe.PhotoshopElements 0x0148f875 Pt::ThreadStartInternal(void*) + 29
12 libsystem_c.dylib 0x97a34ed9 _pthread_start + 335
13 libsystem_c.dylib 0x97a386de thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x98a3a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97a36ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97a386fe start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x38a35eb0 ebx: 0x00000000 ecx: 0x97898d30 edx: 0x38d390e0
edi: 0x38a35eb0 esi: 0x906807ed ebp: 0xbffff9b8 esp: 0xbffff998
ss: 0x00000023 efl: 0x00010202 eip: 0x9971ad47 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x38d39100
Logical CPU: 1
Binary Images:
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0x9ba82000 - 0x9baa1fff com.apple.RemoteViewServices (1.0 - 1) <D9810485-6A62-3758-96F5-48950AF250F1> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x9bb64000 - 0x9bb7bff8 com.apple.CoreMediaAuthoring (2.0 - 889) <49B55753-BD7E-3889-BA60-15294DA49CB7> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x9bb7c000 - 0x9bbb2ff4 com.apple.LDAPFramework (3.0 - 120.1) <EA92FCA5-7A7E-328F-8C7F-4250FCC45879> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x9bc46000 - 0x9bc54fff libz.1.dylib (1.2.5 - compatibility 1.0.0) <E73A4025-835C-3F73-9853-B08606E892DB> /usr/lib/libz.1.dylib
0x9be0c000 - 0x9beccff3 com.apple.ColorSync (4.7.0 - 4.7.0) <50767823-56BA-373D-BC5A-37B17B659838> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x9becf000 - 0x9bed2ffd libCoreVMClient.dylib (??? - ???) <1438A7D5-A622-3623-A49F-45F881B1D947> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x9bed3000 - 0x9bee0fff libGL.dylib (??? - ???) <C1C549FC-FF7F-3012-9DF5-5255217B4AEA> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9bee1000 - 0x9c166fe3 com.apple.QuickTime (7.7.1 - 2246) <56DF434A-D929-350C-86D5-684089D0EDFB> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9c167000 - 0x9c181fff com.apple.Kerberos (1.0 - 1) <25E5A286-876D-3A8E-A12F-52D184559E8C> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x9c184000 - 0x9c186ffb libRadiance.dylib (??? - ???) <5112B7CE-BAAF-3E98-94E4-676BCB92867F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x9c187000 - 0x9c298ff7 libJP2.dylib (??? - ???) <E938C201-C508-3E3D-B9A9-81FE52349E1B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x9c299000 - 0x9c29dff3 libsystem_network.dylib (??? - ???) <E1455F3E-549B-3D50-A38B-17B394F3C7F6> /usr/lib/system/libsystem_network.dylib
0x9c29e000 - 0x9c29ffff liblangid.dylib (??? - ???) <C8C204E9-1785-3785-BBD7-22D59493B98B> /usr/lib/liblangid.dylib
0x9c2be000 - 0x9c2c8ff2 com.apple.audio.SoundManager (3.9.4 - 3.9.4) <D23C4761-6492-3974-B4D2-495082B8B7A6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9c2c9000 - 0x9c4f2ffb com.apple.QuartzComposer (5.0 - 232) <B25A191A-B96D-3BB0-B7D5-FDE4A97DFD06> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x9c4f3000 - 0x9c580fe7 libvMisc.dylib (325.3.0 - compatibility 1.0.0) <A44ADE1B-AB2C-3585-8C9D-D85B526E66C0> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x9c581000 - 0x9c698fe9 com.apple.WebKit (7534 - 7534.48.3) <D537DA49-1C57-31A5-8359-5D8ACC47EE85> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0xb0000000 - 0xb000fff8 +com.adobe.ahclientframework (1.5.0.30 - 1.5.0.30) <24B39C2F-79B0-BDE3-C6D0-1F0E943070C7> /Applications/Adobe Photoshop Elements 9/Adobe Photoshop Elements.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0xba900000 - 0xba91bffd libJapaneseConverter.dylib (54.0.0 - compatibility 1.0.0) <5635DF40-8D8E-3B8C-B075-7B3FC0F184A4> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21ff6 libKoreanConverter.dylib (54.0.0 - compatibility 1.0.0) <17226124-8E8A-34EB-A2C4-D4A0469CF45B> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xeab00000 - 0xeab10ff3 libConverter.dylib (179.0.0 - compatibility 1.0.0) <7C3B724B-D38D-3070-A7D7-6FC0A8E4B0D1> /System/Library/Printers/Libraries/libConverter.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 5405
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=309.8M resident=177.6M(57%) swapped_out_or_unallocated=132.2M(43%)
Writable regions: Total=714.9M written=67.4M(9%) resident=101.1M(14%) swapped_out=0K(0%) unallocated=613.8M(86%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 32.9M
ATS (font support) (reserved) 4K reserved VM address space (unallocated)
CG backing stores 856K
CG image 112K
CG raster data 180K
CG shared images 3484K
CoreGraphics 8K
CoreServices 2072K
IOKit (reserved) 512.0M reserved VM address space (unallocated)
MALLOC 137.1M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=249 156K
Stack 67.0M
VM_ALLOCATE 16.6M
__CI_BITMAP 80K
__DATA 24.7M
__DATA/__OBJC 332K
__IMAGE 1256K
__IMPORT 300K
__LINKEDIT 85.6M
__OBJC 2612K
__OBJC/__DATA 88K
__PAGEZERO 4K
__TEXT 224.1M
__UNICODE 544K
mapped file 245.5M
shared memory 2384K
shared pmap 6872K
=========== =======
TOTAL 1.3G
TOTAL, minus reserved VM space 854.6M
Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.30f1
Graphics: NVIDIA GeForce 8800 GS, NVIDIA GeForce 8800 GS, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 800 MHz, 0x7F7F7F7F7F9B0000, 0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 800 MHz, 0x7F7F7F7F7F9B0000, 0x000000000000000000000000000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.11)
Bluetooth: Version 2.5Try:
http://forums.adobe.com/thread/880072?tstart=30
I'm afraid there's not much point in posting crash logs here. We're just other users like you and I don't think there's anyone here who's adept at reading them. -
Adobe Photoshop Elements 10 freezes on startup
Hi,
I am having issues with Adobe Photoshop Elements 10, When I first load the software, it asks me if I want to use the "Organize" or the "Edit". When I choose "Edit", it loads the program, but I am unable to click on any options or toolbars as it freezes for around 3 minutes (says not responding) until it eventually kicks in and loads, I am then able to use the software perfectly.
On startup, is it trying to run updates or talk to Adobe for any reason, and can I turn this off?
Also, has anyone had the same problem? Help would be appreciated!
Thanks
Ian
OK let’s deal with the Editor. The editor saved prefs often get corrupted. You may need to rebuild the editor preferences to resolve any conflicts.
Hold down the Ctrl+Shift+Alt keys and simultaneously click on the Edit button on the welcome screen. Release the three keys and look behind the welcome screen by closing it. Or hold down the keys whilst double clicking on the desktop icon for PhotoshopElementsEditor.exe
You should see a pop up box with the words: Delete Adobe Photoshop Elements Settings File?
Click on Yes
Wait whilst it rebuilds the preferences.
-
my computer crashed, how do i download the digital format of adobe photoshop elements (I have the cd version, redemption code and serial #) to my new computer which does not have a cd drive
if you follow all 7 steps you can dl a trial here: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
and activate with your serial.
if you have a problem dl'g, you didn't follow all 7 steps. the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). -
I have Adobe Photoshop Elements 8 for Windows 7. I need to re-install it because my computer crashed. I saved the outer box, but I do not see a serial number and it is asking for it when I am trying to install the CD software. I went online, but the only serial number I see is when I registered the Photoshop Elements 2.0.
The serial number will be on the disc case, not the outer box. Find your serial number quickly
-
Adobe photoshop elements 12 will not open photo editor crashes every time.
My elements 12 does the same thing I have seen written here over and over. Can not open editor, crashes every time. It is updated, reinstalled and administrator is set. Does anyone from Adobe read these boards?
I asked you to try that because one thing that often happens is that the dock icon gets corrupted, and it's best to get the simple obvious problems out of the way first.
What do you mean by "several students"? Is this in a classroom situation? Are these computers all on a school intranet together? We tend to assume here that you are talking about a personal version and a problem with your own computer, not an institutional installation, unless you specify otherwise.
If this is your personal computer, the next thing to do is to delete the prefernces. Go to your username>library>preferences and delete:
com.adobe.PhotoshopElements.plist
Adobe Photoshop Elements 12 settings
Adobe Photoshop Elemetns 12 paths
and any lockfiles with the same names. To see the user library in 10.9, option click the Go menu in the Finder and it will appear below the little house for your user account. While you're in the library, go to the saved application states folder and delete anything in there for PSE.
Repair permissions and try again. -
Adobe photoshop elements 4.0 crashed on our macbook pro..
adobe photoshop elements 4.0 crashed on our macbook pro..
Hi. This forum is for beginners trying to learn the basics of Photoshop. I'm moving your question to the Photoshop Elements forum for specialized attention to your situation.
-
adobe updater is crashing with adobe photoshop elements 6 and mac os version 10.9.4 (on a brand new install) . How to overcome this ?
Maybe I typed it wrong ...it is unchecked.
This is the message I receive:
Process: Adobe Updater
Path: /Applications/Utilities/Adobe Utilities.localized/*/Adobe Updater.app/Contents/MacOS/Adobe Updater
Identifier: "com.Adobe.ESD.AdobeUpdaterApplication"
Version: Adobe Updater 5.1.0.1082 (5.1.0.1082)
Code Type: X86 (Native)
Parent Process: launchd
Responsible: Adobe Updater
User ID: 501
Date/Time: 2014-11-21 12:39:47.691 -0600
OS Version: Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: 42CCAEE7-C520-BA70-4B27-711A184AB1A5
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
terminating with uncaught exception of type std::runtime_error: Unable to determine registration filepath!
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x93982952 __pthread_kill + 10
1 libsystem_pthread.dylib 0x96f15167 pthread_kill + 101
2 libsystem_c.dylib 0x940f029c abort + 155
3 libc++abi.dylib 0x99fe06c9 abort_message + 169
4 libc++abi.dylib 0x9a00147d default_terminate_handler() + 264
5 libc++abi.dylib 0x99ffec30 std::__terminate(void (*)()) + 14
6 libc++abi.dylib 0x99ffe64b __cxa_throw + 116
7 "com.Adobe.ESD.AdobeUpdaterApplication"0x0004e4a3 0x1000 + 316579
8 "com.Adobe.ESD.AdobeUpdaterApplication"0x00056f19 0x1000 + 352025
9 "com.Adobe.ESD.AdobeUpdaterApplication"0x00024499 0x1000 + 144537
10 "com.Adobe.ESD.AdobeUpdaterApplication"0x000139c0 0x1000 + 76224
11 "com.Adobe.ESD.AdobeUpdaterApplication"0x00002912 0x1000 + 6418
12 "com.Adobe.ESD.AdobeUpdaterApplication"0x0000282d 0x1000 + 6189
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x93983992 kevent64 + 10
1 libdispatch.dylib 0x96f1e899 dispatchmgr_invoke + 238
2 libdispatch.dylib 0x96f1e532 dispatchmgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x93983046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96f15dcf pthreadwqthread + 372
2 libsystem_pthread.dylib 0x96f19cce start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x93983046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96f15dcf pthreadwqthread + 372
2 libsystem_pthread.dylib 0x96f19cce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x93983046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96f15dcf pthreadwqthread + 372
2 libsystem_pthread.dylib 0x96f19cce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xa10e2c0c ecx: 0xbffff0dc edx: 0x93982952
edi: 0xa13a31a8 esi: 0x00000006 ebp: 0xbffff0f8 esp: 0xbffff0dc
ss: 0x00000023 efl: 0x00000206 eip: 0x93982952 cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x99fe3e46
Logical CPU: 0
Error Code: 0x00080148
Trap Number: 132
Binary Images:
0x1000 - 0x24cff7 +"com.Adobe.ESD.AdobeUpdaterApplication" (Adobe Updater 5.1.0.1082 - 5.1.0.1082) <3D59867C-5698-4D46-AD1F-C357C48B75AA> /Applications/Utilities/Adobe Utilities.localized/*/Adobe Updater.app/Contents/MacOS/Adobe Updater
0x3ce000 - 0x3d9fff com.apple.CommerceCore (1.0 - 42) <D28DD970-4B69-3848-9BCC-3C67323B3D9C> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x493f000 - 0x4964ff9 com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x8fea6000 - 0x8fed8417 dyld (239.4) <0F2176BD-4239-3506-BA41-3B885269520E> /usr/lib/dyld
0x90008000 - 0x90023ff5 com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x90024000 - 0x90025fff liblangid.dylib (117) <F18F76C6-7E4B-34AD-AE81-C1C031BF2F7D> /usr/lib/liblangid.dylib
0x90026000 - 0x90109ff7 libcrypto.0.9.8.dylib (52) <D3AB1D26-30BA-36D3-956C-EC7D7185C396> /usr/lib/libcrypto.0.9.8.dylib
0x9010a000 - 0x90135ff7 libsystem_network.dylib (241.3) <71EBA489-386D-3608-ADE6-CB50EBD1AB1B> /usr/lib/system/libsystem_network.dylib
0x90136000 - 0x9052effb com.apple.CoreGraphics (1.600.0 - 599.35.4) <2B46D887-CAED-30F3-B009-1EBF0C71DC2E> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x9069c000 - 0x906a5fff com.apple.audio.SoundManager (4.1 - 4.1) <68B7CEB7-AF09-3E24-8548-6ABF065B5186> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
...and it goes on and on.
Joy (Awbrey) Schichtl
[email protected] -
I can not get my Adobe Photoshop Elements 8 organize to open. The edit option comes up with no problem, but will crash when I try to access organize. What should I do to fix this problem?
Hi,
Which operating system are you running on?
Try starting the organizer while holding down the shift key. Hopefully, it should load the Catalog Manager.
Select your current catalog and click on the Repair button. Once it has finished, click on the Open button to see if the catalog opens.
Good luck,
Brian -
Adobe Photoshop Elements 10 crashing on my Mac
HELP! My Photoshop Elements 10 keeps crashing on my Mac! Been using it for many years but have recently upgraded my Mac and now the program will run for about 15 mins and then crash! Very frustrating!
When you upgrade OS X over an installed copy of PSE it is critical to delete all existing preferences.
Go to your username>libary>preferences and delete:
com.adobe.PhotoshopElements.plist
Adobe Photoshop Elements 10 settings
Adobe Photoshop Elements 10 paths
com.adobe.Elements Organizer. 10.0.plist
com.adobe.ElementsOrganizer10.plist
and any lockfiles with the same names.
To see the user library in recent versions of OS X, click the Go menu in the Finder and hold down the Option key and it will appear below the little house for your user account. While you're in there also go to the Saved Application States folder and delete any for PSE. -
?I have Adobe Photoshop elements 12, my computer crashed and I purchased a notebook with no DVD drive, how do I install my product on my new computer?
Download is for multiple languages, including English
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