Adobe Photoshop Lightroom 64 bit has stopped working error
I had not been using my laptop for a while and decided to install lightroom 3.2. I did the install and now when I try to start lightroom I get the error message in the subject line:
Adobe Photoshop Lightroom 64 bit has stopped working
I have a Windows 7 laptop, with 6gb RAM, ATI Radeon video card. The laptop is working well, except I just noticed that Photoshop CS5 64 bit and After Effects both give a similar error upon starting those applications as well.
Any ideas as to how I can solve this problem.
Thanks,
Scott
I have the same problem
Lightroom 5.6 crashes when I enter the printmodule.Windows 8.1 64-bit
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In LR5 i do: Merge to HDR Pro. After I apply my preset and PS attempts to convert HDR file, I get an error message from PS: "Adobe Photoshop CC 2014 has stopped working". Then PS Closes.
My source files are 5 NEF files of 28 MB. I select 16-bit, I also tried 8-bit. No difference. Same error message.
I have a Toshiba Quosmio X870 with Intel i7 3610QM @ 2,30 GHz, 16 GB RAM, Windows 7x64 HP SP 1, 7,3 Performance Index
Any suggestions?As the crash report says - your outdated video card driver is crashing. You need to update your video card driver from the GPU maker's website (AMD/ATI in this case).
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Hello!
I've had the student version of the Adobe Creative Suite 5.5 Design Premium software for several years now.
When I received my Windows 8 computer I installed the software with no issue.
Last week when I tried opening Photoshop I get the following error: "Adobe Photoshop CS5.1 has stopped working.A problem caused by the program to stop working correctly. Windows will close the program and notify you if a solution is available."
I deactivated and uninstalled the entire Creative Suite then reinstalled it. I am able to open the other programs, but still receive the same message for Photoshop.
What can I do?I found the issue was with the Nik Filters I was using. The filters were messing with Photoshop's initializing. I uninstalled and reinstalled the filters and now Photoshop works like a charm.
It appears this forum is dead?!
Thankfully, I was able to troubleshoot on my own and figured out the problem... -
I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program. How to I resolve this?
Hi Noel,
I'm wondering whether your comment addressed to Lmono was intended for me Tmono.
You ask: "So why didn't you provide the same?"
It just didn't occur to me to do so.
My intent was to report that there was at least one other user encountering a similar problem. It occurred to me that Adobe might be interested in determining the scale of a problem which causes one of their best known products to fail to run quite so completely after a clean install
I also see that I misreported the OS I'm running - its Windows 8.
If there is further information I can provide which might be helpful in determining a solution, if someone could be specific about what would be helpful, then I will try to respond appropriately.
Perhaps the following from the event log:
Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
Faulting module name: igdfcl64.dll, version: 8.1.0.2875, time stamp: 0x507eff6d
Exception code: 0xc0000005
Fault offset: 0x0000000000809283
Faulting process id: 0x1f48
Faulting application start time: 0x01cfca332430f3a7
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\windows\SYSTEM32\igdfcl64.dll
Report Id: 659ea6c9-3626-11e4-bea1-9c2a70825e62
Faulting package full name:
Faulting package-relative application ID:
The X230 has Intel HD 4000 graphics support built in to the processor. Windows was pretty stubborn about refusing driver updates, but I just managed to get drivers from the Intel site to install and Photoshop is now running, so hopefully I need not try your patience any further.
In case anyone else has a similar problem and stumbles on this the way to install the driver that worked was to:
- download the zip version of the generic driver from Intel
- use the 'have disk' option in the windows dialog to install the driver - other paths in the UI did not work with windows refusing to install the driver. -
Adobe Photoshop CC 2014 has stopped working - windows 7 , video driver is up to date
I went to the event view, I have widows 7, 64 bit operationg system, and keep receiving the below error:
Adobe Photoshop CC 2014 has stopped working
below is the event view log, not sure how to fix
Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
Faulting module name: aticaldd64.dll, version: 6.14.10.1607, time stamp: 0x4f1b86e2
Exception code: 0xc0000005
Fault offset: 0x0000000000441382
Faulting process id: 0x1b0c
Faulting application start time: 0x01cfb3774d9b3131
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\windows\system32\aticaldd64.dll
Report Id: 93703bae-1f6a-11e4-ae16-402cf4f30b8fChris,
thank you for the reply. When i went to Control Panel\Appearance and Personalization\Display\Screen Resolution/advanced settings/properties/driver/update driver
I get the message the windows has determined the driver software for your device is up to date
Radeon HD 6470M
when i went to the AMD website, i dont know what to select or what to download, how will i know which driver to select? -
Adobe Photoshop CC 2014 has stopped working
When ever I launch Photoshop CC 2014 I get the message Adobe Photoshop CC 2014 has stopped working and then the program closes. I happens about 5 seconds after I open the program. I just downloaded yesterday and have not been able to use it at all. Any Ideas?
Windows computer - all other Adobe CC products are working fineI'm having exactly the same issue. I have no idea how to check out the video card. I'm an artist and incredibly technically handicapped. This is happening on my Brand New Cintiq Companion with windows 8.1. Cant think anything could be out of date already? If someone could post a step by step process to resolving the issue for someone like myself who doesn't know where to start that would be greatly appreciated. I have read the whole thread but still feel nervous to proceed with any rearranging.
"Adobe support indicated that igdfcl64.dll from my Intel's graphics card was causing the issue. After updating the card and nothing changed I did some more research. Searched info about the driver and found out it needed to be copied to windows\sysWOW64 folder. "
I'd like to follow the above advice but if possible some more info would be appreciated. -
Adobe Photoshop Elements 9 has stopped working... how can I make it work?
Hi. I have just bought a new copy of Photoshop Element 9. It installed OK, but when I try to open the Editor, I get the message "Adobe Photoshop Elements 9 has stopped working. Windows is checking for a solution to the problem", followed shortly by the message "Adobe Photoshop Elements 9 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". The only option then is Close Program. The Organizer has the same problem.
Does anyone know how to get it to work? It hasn't just stopped working, it has never worked at all. If anyone at Adobe are monitoring this thread, please can you tell me what the problem is and how to sort it out? I tried the Adobe call-back service but all I got was a computer phoning me up, and no person available.
KarenHi,
Please try couple of probable solutions as mentioned below:
Solution 1:
1. Close Elements.
2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
Solution 2: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.
Solution 3: Try launching with anti-virus off or removing PSE from conflicting list.
Solution 4:
On the drive on which you have installed PSE,on my machine it is on C:
Go to C:\Program Files\Adobe\Photoshop Elements 10\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain plug-in. Remove that plug-in from that location and copy it somewhere else.
Now launch PSE and check if it works.
For related post for Twain please see this:http://forums.adobe.com/message/2954743#2954743 -
I keep getting this message when I try to open my new Adobe Photoshop. The main screen comes on and a box for the tutorials then this. "Adobe Photoshop CC 2014 has stopped working. A problem caused the program to stop working correctly." When I say Okay to the message, it shuts down the program.
Refer below link once
Photoshop: Basic Troubleshooting steps to fix most issues -
"Adobe Media Core CS6 has stopped working" error.
I have had Premiere Elements 11, Photoshop Elements and LR 4 installed for over a year on my Windows 7 computer. Over the last couple months, within a few minutes of turning on my computer I get an error that Adobe Media Core CS6 has stopped working. It seems like this might be related to Premiere but I have not been able to find a solution. This occurs even if I have not run any of my installed programs. Any suggestions what is causing this and how to fix it?
I had not saved the detail files earlier today (it appears they disappear on a restart), but did a shutdown/startup a short time ago and had a recurrence again. (Although two subsequent cycles did not generate the error.) I saved the files and the .xml file indicates the parent process was Elements 11 Organizer this time, not LR4.
I had been living with this problem for a while, one of the set of saved error file sets was from 5/1. I don't recall for sure if that was from the first occurrence of the error, but I decided to look for other programs installed just before that time. I see that Adobe Creative Cloud was installed the day before, 4/30. I don't recall how/why that was installed since I don't have any Cloud products. Also installed on 4/30 were three Microsoft Visual C++ Redistributable files, which show installation times one minute before the Creative Cloud installation, so I assume they are part of the Cloud installation. The next most recent (before 5/1) installed program was Smith Micro Anime Studio Pro 9.5, which was installed on 4/29.
The firewall settings have not changed. I was in a chat with my ISP when the problem occurred this afternoon, but not during the latest occurrence. I don't recall any updates since 6/24. I believe the error had occurred every time I started my computer before the Firewall changes, but it seems to be more sporadic now.
I will see what else I can come up with tomorrow since it is getting late. I wanted to get this all down before I lost my thoughts.
Update 7/5:
I have more information, but still no solution.
I found this thread Adobe Media Core CS6 has stopped working related to the same error, but it had no solution. The error did not occur when I exited PS Elements or Premiere Elements as it did for that person.
I also found Adobe media core cs6 stopped working......??? and tried the steps to rebuild the Photoshop Elements editor preferences file, but no success.
I had noticed that Adobe Creative Cloud was installed the day before, so I uninstalled it. Error still occurred.
I installed a different firewall (Zone Alarm Free) and disabled Windows Defender, error still occurs.
Uninstalled Anime Studio Pro (that had been installed a couple days before, error still occurred.
I will provide more updates as I try more changes.
Update 7/20:
More things I tried:
Repaired quicktime via control panel, did not fix
Uninstalled quicktime, error did not recur
I noticed that there remained a plug-ins folder in the quicktime folder, so I renamed it.
Reinstalled quicktime from Apple site on 7/12 and the CS6 error has not recurred.
Additional info not directly related to original question, but occurred afterwards.
I don't think it is related, but a few days later started getting a small blank MFC CTxfiHlp window upon windows startup. I haven't resolved that yet, but it is related to my Creative XFi sound card.
I also noted when I reinstalled Anime Studio Pro that the readme contains a warning that 64 bit windows does not support quicktime; that I should use the 32 bit version of their software.
I installed the latest Creative sound card software, but started getting lockups. Still working on this, but the original problem seems to be solved.
The only other thing I can think of is that iTunes software had been installed, but I removed it. It is possible that caused a problem with quicktime??
Anyway, the removal of quicktime (including the Plug Ins) and re-install did resolve my problem. -
Hi All,
I've taken a few deep breaths before writing this to try and avoid a hugely frustrated rant.
To summarise; since early this morning my previously healthy version of InDesign CC 2014 has been unable to open, crashing at the 'Executing startup services...' stage with the error message 'Adobe InDesign CC 2014 has stopped working'. I worked on it all day yesterday and use it extensively every day more or less, this problem came out of nowhere overnight. I didn't do any kind of system update in the interim period. I'm using a HP Envy dv7 Notebook PC running Windows 8.
I tried as much as I could based on my own very limited knowledge and some forum searching. I re-installed the software. Did that again using the Adobe CC cleaner .exe file in between un-install and re-install. I uninstalled older versions of the software (which all worked fine - as does the rest of the Creative Suite software I have installed. I deleted extensions. None of this helped.
I then went looking for Adobe support and got a guy via Adobe's chat controlling my PC from afar and trying some much deeper technical stuff. After two hours he said that it was an OS issue, sorry... after a bit of dismayed pleading he said OK, I'll try one more thing and made me a new user with administration power, told me to login in to that account and try again. I did, it worked! But it's still broken on my main account and he disconnected in the few minutes I was gone and I now seem to be frozen out of chat help. HELP!
What does this mean? All CS/CC software seems to be working fine on my normal account apart from InDesign CC 2014. I have a huge file, now very close to being overdue, which I was working on in 2014 CC and can't be opened by older versions. The software works on this other account - so I guess I can work there short term. But how do I get it fixed on my main account?
Hopefully someone out there has the answer?
Thanks!
LukeFirst, see Replace Your Preferences and do it for the original account.
If that fails to solve the problem, rename the two Adobe folders that contain the prefs in the user profile for that account and copy the folders from the new account where it works. You want to be sure you copy the folders, rather than merge the contents, so you must rename the old folders first. -
Adobe AIR Debug Launcher has stopped working Error on Flash Builder 4.6
Hi,
Maybe you could help me out here as I’ve search the web and Adobe forum but could not find any answer.
I just installed Flash Builder 4.6 (after uninstalling 4.5.1), now when I run my app, the adl.exe crashes (error details below). I thought because I have an app that was created with 4.5, but then I created a new app with this version and it still crash. I have Windows 7 64-bit PC.
Thanks so much. Any help is greatly appreciated.
Error details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: adl.exe
Application Version: 3.1.0.4880
Application Timestamp: 4eb7612e
Fault Module Name: Adobe AIR.dll
Fault Module Version: 3.1.0.4880
Fault Module Timestamp: 4eb75fb9
Exception Code: c0000005
Exception Offset: 000a8a5b
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0×0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
And this is the crash log:
Version=1
EventType=APPCRASH
EventTime=129672424273270780
ReportType=2
Consent=1
ReportIdentifier=3f7d7727-1c55-11e1-a8fc-705ab656b183
IntegratorReportIdentifier=3f7d7726-1c55-11e1-a8fc-705ab656b183
WOW64=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=adl.exe
Sig[1].Name=Application Version
Sig[1].Value=3.1.0.4880
Sig[2].Name=Application Timestamp
Sig[2].Value=4eb7612e
Sig[3].Name=Fault Module Name
Sig[3].Value=Adobe AIR.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=3.1.0.4880
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4eb75fb9
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=000a8a5b
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=0a9e
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=0a9e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
UI[2]=C:\Program Files (x86)\Adobe\Adobe Flash Builder 4.6\sdks\4.6.0\bin\adl.exe
UI[3]=Adobe AIR Debug Launcher has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\Adobe\Adobe Flash Builder 4.6\sdks\4.6.0\bin\adl.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Windows\syswow64\USER32.dll
LoadedModule[5]=C:\Windows\syswow64\GDI32.dll
LoadedModule[6]=C:\Windows\syswow64\LPK.dll
LoadedModule[7]=C:\Windows\syswow64\USP10.dll
LoadedModule[8]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[9]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[10]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[11]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[12]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[13]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[14]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[15]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[16]=C:\Windows\system32\msi.dll
LoadedModule[17]=C:\Windows\syswow64\ole32.dll
LoadedModule[18]=C:\Windows\system32\IMM32.DLL
LoadedModule[19]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[20]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[21]=C:\Windows\syswow64\NSI.dll
LoadedModule[22]=C:\Program Files (x86)\Adobe\Adobe Flash Builder 4.6\sdks\4.6.0\runtimes\air\win\Adobe AIR\Versions\1.0\Adobe AIR.dll
LoadedModule[23]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[24]=C:\Windows\system32\VERSION.dll
LoadedModule[25]=C:\Windows\system32\WINMM.dll
LoadedModule[26]=C:\Windows\system32\OLEACC.dll
LoadedModule[27]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[28]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[29]=C:\Windows\system32\MSIMG32.dll
LoadedModule[30]=C:\Windows\syswow64\COMDLG32.dll
LoadedModule[31]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_ 5.82.7600.16661_none_ebfb56996c72aefc\COMCTL32.dll
LoadedModule[32]=C:\Windows\syswow64\WININET.dll
LoadedModule[33]=C:\Windows\syswow64\urlmon.dll
LoadedModule[34]=C:\Windows\syswow64\iertutil.dll
LoadedModule[35]=C:\Windows\system32\mscms.dll
LoadedModule[36]=C:\Windows\system32\USERENV.dll
LoadedModule[37]=C:\Windows\system32\profapi.dll
LoadedModule[38]=C:\Windows\system32\Secur32.dll
LoadedModule[39]=C:\Windows\system32\DSOUND.dll
LoadedModule[40]=C:\Windows\system32\POWRPROF.dll
LoadedModule[41]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[42]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[43]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[44]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[45]=C:\Windows\system32\WINNSI.DLL
LoadedModule[46]=C:\Windows\system32\DNSAPI.dll
LoadedModule[47]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[48]=C:\Windows\system32\dbghelp.dll
LoadedModule[49]=C:\Windows\system32\uxtheme.dll
LoadedModule[50]=C:\Program Files (x86)\MMTaskbar\shellhook.dll
LoadedModule[51]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[52]=C:\Windows\system32\mlang.dll
LoadedModule[53]=C:\Windows\system32\dwmapi.dll
LoadedModule[54]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_ 6.0.7600.16661_none_420fe3fa2b8113bd\comctl32.dll
LoadedModule[55]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[56]=C:\Windows\system32\apphelp.dll
LoadedModule[57]=C:\Users\joel.badinas.ENTICENT\AppData\Roaming\Dropbox\bin\DropboxExt.14. dll
LoadedModule[58]=C:\Users\joel.badinas.ENTICENT\AppData\Roaming\Dropbox\bin\MSVCP71.dll
LoadedModule[59]=C:\Users\joel.badinas.ENTICENT\AppData\Roaming\Dropbox\bin\MSVCR71.dll
LoadedModule[60]=C:\Windows\system32\EhStorShell.dll
LoadedModule[61]=C:\Windows\system32\PROPSYS.dll
LoadedModule[62]=C:\Windows\system32\ntshrui.dll
LoadedModule[63]=C:\Windows\system32\srvcli.dll
LoadedModule[64]=C:\Windows\system32\cscapi.dll
LoadedModule[65]=C:\Windows\system32\slc.dll
LoadedModule[66]=C:\Windows\system32\credssp.dll
LoadedModule[67]=C:\Windows\SysWOW64\schannel.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Adobe AIR Debug Launcher
AppPath=C:\Program Files (x86)\Adobe\Adobe Flash Builder 4.6\sdks\4.6.0\bin\adl.exeDear, I had the same problema.
Was the sandbox from firewall.
I disabled and worked. -
but it only gives me a option to close the program if you could help me to get this working that would be very helpful.
It sound like you download and install Photoshop CC 2014 on some machine running some operating system at some level and there is a problem with your environment configuration. Photoshop often fails when you don't have a good environment configuration. Make sure your OS is up to date all the fixes are installed and most important you have a supported Display adapter with at least 512MB of Vram and the latest manufacturer's System Device Driver installed. If you look at you system crash reports for your Photoshop CC 2014 has stopped working crashes you will most likely see that the crashes are happening in your Display's device driver.
Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc. -
"Adobe Photoshop CC 2014 has stopped working" message and then app closes?
I've downloaded a trial of PS CC but when I open it, a message says "Photoshop CC 2014 has stopped working" and then another saying "Internet Explorer will let you know if if a solution is found". HELP?!
Sorry, but I am so not good with computers, haha. I am using a PC with Windows 7, I didn't get a crash report? It just comes up with the those two messages and then closes down. I have also downloaded a trial of Lightroom and that is working absolutely fine! JUST Photoshop CC any ideas?
-
Adobe Premier Elements 10 has stopped working error message/Audio issues
I'm working on a project for about a week. I almost finished it, "shared" it to my computer, and watched it thru windows media player. I thought of something else that I could add to the audio, so I went back into the project in PE10 and put small (2-3 seconds) audio clips on audio track 3. Once I did that, PE 10 would not allow me to put any audio effects on that track. (I went into some older longer projects that I have and it allowed me to put effects on any audio track).
So, I moved my short audio clips to the Narration and Soundtrack tracks. It finally highlighted the App;y button for the audio effects. Now, the problem is that I can't play or click onthe timeline or move the timeline indicator without PE10 closing out of my video. As soon as I try to do anything, it says "Adobe Premier Elements 10 has stopped working" and it closes the program.
I can open my other projects and everything seems to work fine on those and it doesn't close out, but it won't allow me to do anything in this particular project.
Again, I have been going into and out of the project for a week and all of the sudden it won't let me work on it. It's only about a 3 minute project, so I don't know why it would have trouble.
Oh, and it also un-rendered everything.
Any thoughts?
Thanks!LOTS more information is needed for someone to try and help
These questions below may be for a different product... but the information you need to supply is the same, for the products you use
-http://forums.adobe.com/message/4200840
-http://forums.adobe.com/thread/416679
-http://forums.adobe.com/thread/419406 -
I need help please. Exactly what my title says. It makes me close the program whenever I join/try to get on Photoshop CC 2014 and says it has "stopped working."
Moving this discussion to the Photoshop General Discussion forum.
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