"Adobe Premier Pro could not find any capable video play modules. Please update your video display drivers." What does this mean? Need help urgently!

Premier Pro CC will not open, even though all my computer software is updated. It comes up with the message every time I try and open it. "Adobe Premier Pro could not find any capable video play modules. Please update your video display drivers and start again." What does this mean? I have been searching the internet for an answer for hours. Urgent help needed.

Error "Premiere Pro could not find any capable video play modules" | Startup 

Similar Messages

  • Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again.

    I have administrator rights to the computer. The drivers are up to date. But I am still getting the error message "Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again"  when opening Premier Pro CS5.5. This appears to have happed after I upgraded to Mac OS 10.10.2.
    Anyone?
    Thanks

    Hi Stan.
    I had the same problem as you did though I am using Adobe CC.  I saw nobody replied to you so perhaps my eventual success on my later version may have applications to the error on your version. 
    Anyhow, I did all the suggestions found here (Error "Premiere Pro could not find any capable video play modules" | Startup )  first and updated my NVidea card to no avail.  Eventually what did the trick was this...
    After mucking about with the video card, I said "OK lets just have a go at Premiere itself." So I uninstalled Premiere CC and reinstalled it.  Now for some reason it didn't give me the latest patch but a slightly earlier version than the current one but lo and behold it was fine with the video card again.  I was able to get my friend's video imported and quickly edited but then was having some issues with exporting where it would hang up but I went into Adobe Media Encoder and exported it there without a care.  That task out of the way, I then went and made the update to the latest patch and it works perfectly fine - no video driver issues.
    So short of it is this - if you've updated your drivers, perhaps what you could try uninstalling and reinstalling Premiere.
    Let me know if this works.
    Cheers and good luck

  • Premiere cc 2014 crash with message "Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again."

    I updated to Premiere Pro CC 2014, all the other Adobe CC 2014 software works great, but Premiere doesnt even load. The starting page (frame) comes up - my whole computer slows down and after a minute or two it crashes completely and comes up with the message :  "Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again."
    I'm running a macbook Pro 15" (2014) with 16GB RAM and 760GB SSD.
    PLEASE HELP!

    Hi Delarey,
    Please go to the following location and rename the folder to old_folder name
    User/user  library/Application Support and rename Adobe folder
    User/user library/Preferences and rename the Adobe folder
    Then go to Documents folder and Go to Adobe/Premiere pro/8.0 and rename 8.0 folder
    Make sure that you are in user library if you are not sure check the link below.
    Access hidden user library files | Mac OS 10.7 and later
    Regards,
    Vinay

  • "Adobe Premiere pro could not find any capable video play modules"!!!

    premiere pro cs6  tells me thatit "could not find any capable video play modules" and tells me to update my video display drivers(they are of the latest version - I checked)-. I have AMD RADEON HD 6750 with 1GB dedicated RAM. What do I have to do to make premiere pro cs6 work?

    http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html

  • Adobe premiere pro could not find any capable video play modules. Please update your display drivers and start again.

    this message keeps poping up and i dont know what to do i already updated the drivers but its dint work what do i do

    I am having the same problem, just out of the blue. Earlier this week Premiere worked fine, today it stopped in start-up while loading windows media and displayed this message.
    I did not change my video drivers, neither to an earlier version nor a newer version. I remember an update for AME got installed automatically, though.
    After a restart of my computer PP worked, closed it and restarted PP. Got the above error. Now even after a restart of the computer PP gives me the error messages.
    AE starts fine, by the way.
    - Version is CS4 Production Premium
    - Language is English
    - Update 4.0.1 applied for PP.
    - Project setting etc. are of no use. It happens before I can even start a project.
    - OS XP-32bits
    - SP-3 applied
    - language Dutch
    - Automatic updates disabled. Did some updating microsoft released latest updates. Removed the one for IE7 as it disturbed browsing (with firefox, which is very particular)
    CPU = Q6600 2,63 GHz
    4GB memory
    Videocard = Gigabyte 9600 GTS silent pipe 3
    Audio is realtekHD onboard of gigabyte motherboard
    Used Harddrives are not nearly halfway full.
    No other capture hardeware than a IEEE1394 onboard.

  • Error "Premiere Pro could not find any capable video play modules" on Mac Book Pro with Intel Iris Pro 1536 MB Graphics

    Hola: Después de haber estado leyendo bastante acerca del error
    Adobe Premiere Pro no pudo encontrar ningún módulo capaz de reproducir vídeo. Actualice los controladores de visualización de vídeo y vuelva a empezar.
    No he encontrado ayuda sobre cómo solucionar este problema en un ordenador Mac Book Pro dotado de tarjeta gráfica Intel Iris Pro 1536 MB.
    ¿Podría alguien ayudarme a solucionarlo?
    Muchas gracias.
    Hello: After having reading a lot about this error:
    Premiere Pro could not find any capable video play modules
    I haven't found any help about how to solve this problem on a Mac Book Pro computer with an Intel Iris Pro 1536 MB graphic card.
    Can anybody help me to solve it?
    Thank you very much.

    Dual video problems - Do you have dual graphics adapters?
    IF YES, read below
    -http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
    -http://forums.adobe.com/thread/1001579
    -Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
    -link to why http://forums.adobe.com/message/4685328
    -http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
    -Mac Utility for dual adapters http://forums.adobe.com/thread/1017891?tstart=0

  • Premiere Pro could not find any capable video...

    And yes:
    I tried everything what was suggested at this Page:
    Error "Premiere Pro could not find any capable video play modules" | Startup
    So...
    Yesterday everything was fine, today nothing works...
    I can't start Premiere Pro CC, After Effect CC and the Media Encoder CC as well Audition CC starts after feeling hours of time...
    Can anybody help me?
    System Information:
    OS: Win 7 64-bit Pro
    CPU: Intel Core i7-4790K Box, LGA1150
    Mainboard: ASRock Fatal1ty Z87 Killer, Sockel 1150, ATX
    GPU: ASUS GTX770-DC2OC-2GD5 DirectCU II OC, GeForce GTX 770, 2GB GDDR6
    SSD: Samsung SSD 840 Pro 128GB
    HDD: WD Black 1TB

    Hi ml-learningby,
    Have you tried updating your GPU drivers?
    Thanks,
    Kevin

  • Trying to update iTunes but keep getting the error messag "the url could not be opened" when it's always worked fine in the past. What does this mean?

    Trying to update my iTunes but keep getting the error message "the URL could not be opened" what does this mean and how do I resolve this? It's always worked fine in the past!

    Select a broken track and press ctrl-i to Get Info. Look on the summary tab for the location where iTunes "thinks" the file should be. Where is it really? Post back the two locations and I can suggest the best approach.
    tt2

  • Premiere Pro could not find any capable video play modules

    J'ai ce message au démarrage avec Premiere Pro CC 2014

    Moving to Premiere Pro forum
    What is your exact brand/model graphics adapter (ATI or nVidia or ???)
    What is your exact graphics adapter driver version?
    Have you gone to the vendor web site to check for a newer driver?
    For Windows, do NOT rely on Windows Update to have current driver information
    -you need to go direct to the vendor web site and check updates for yourself
    ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
    nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
    Dual video problems - Do you have dual graphics adapters?
    Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
    IF YES, read below
    -http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
    -Mac Utility for dual adapters http://forums.adobe.com/thread/1017891?tstart=0
    -rest are for Windows only?
    -http://forums.adobe.com/thread/1001579
    -Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
    -link to why http://forums.adobe.com/message/4685328
    -http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2

  • Intel HD Graphics 4000 - Error "Premiere Pro could not find any capable video play modules"

    Hi
    I'm getting this error message while starting Premiere Pro (Macbook Pro - Intel HD Graphics 4000).
    Updating the softwares/drivers has not fixed the issue.
    Can anyone help ?
    Thank you for your support !

    Hi,
    Try this:
    Go to the following locations:
    Location 1: When in Finder, click on Go > Go to Folder > ~/Library/Application Support/Adobe
    Location 2: Go > Go to Folder > ~/Library/Preferences/Adobe
    Location 3: Documents > Adobe
    In all the locations, rename the 'Adobe' folders to 'OldAdobe'
    Launch Premiere, accept the License Agreement and see if it works.
    Note: You will lose your customized workspaces and keyboard shortcuts.
    Thanks,
    Rameez

  • Could not find any capable video play modules upon startup.

    After installing Premier Pro CC, I received this error message (also pictured below): "ADOBE PREMIER PRO STARTUP ERROR. Adobe Premier Pro could not find any capable video play modules. Please update your video display drivers and start again."
    And here is an Adobe help page that offers four solutions to this issues, Error "Premiere Pro could not find any capable video play modules" | Startup. But I'll be honest, I feel like I need my hand held through solutions 2-4. I know nothing about video adapter drives, AMD Radeon cards or BIOS setup.
    Could someone here expand upon these solutions for me? It would be much appreciated.
    FWIW, I'm on a MacBook Pro, OS X 10.9.4, 2.6 GHz Intel Core i5 processor, 8 GB 1600 MHz DDR3 memory, and Intel Iris graphics.
    Thanks
    Harry

    So according to Apple, Premiere Pro simply cannot run on my laptop. It does not have and never will have a "Adobe-certified GPU card for GPU-accelerated performance".
    Adobe, is this true?

  • Error during start up of Premiere Pro CS6.  "... could not find any capable video play modules..."

    During start up of Adobe Premiere Pro CS6, I get the following error message.  "Adobe Premiere Pro could not find any capable video play modules.  Please update your video display drivers and start again."  This does not occur on After Effects, and the program runs successfully.  Premiere Pro will not open, and in the start up window the last thing the status line states before the error message occurs is: "Loading ImporterQuikTime.prm"
    I have added an NVidia GPU card to my system and have installed the latest video drivers from the NVidida website (GeForce 310.70).  This did not help.  I have QuikTime on my computer, but am not sure if it needs to be in a certain file location.
    I have also gone in to BIOS after installing the GPU and disabled internal graphics, but that did not help either.  Not sure what to do next.  Any suggestions?
    Thank you,
    Rhoadman

    Thank you everyone for the replies.  Although I don't have a laptop, the following seems to work. 
    Solution 1  
    On Windows 7, right-click the shortcut to Adobe Premiere Pro, and choose Run as Administrator. 
    Using this method, Premiere Pro opened successfully.  Using the shortcut directly, the error persists.  It looks like we will just have to open the program using this method.
    Many thanks for the replies.

  • Updated to Premiere CC 2014 - Now getting Startup Error - Could not find any capable video play modules

    I have a late 2013 MacBook Pro Retina with NVIDIA GeForce GT 750M 2048 MB.
    Ever since the Premiere CC 2014 update, on launch, I get this error right after it shows "ExporterQuickTimeHost.bundle" loading (I tried removing this, but it still did it, so I don't think it has anything to do with the QuickTime plugin):
    Adobe Premiere Pro Startup  Error
    Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again.
    I never got this in the CC version. I have the latest CUDA driver: version 6.0.46  &  GPU Driver: version 8.26.21 310.40.35f08
    The computer is unusable for about 4-5 mins after this happens until it all clears up. This whole process takes up 7-8 mins!
    This same thing also happens with Prelude CC 2014.
    If anyone knows what's going on I would be very grateful.
    Thanks, Maz

    I found a solution that worked for me. Seems to be a permissions problem. Here's the solution I found (found it here: CC 2014 startup issues : Adobe Premiere Pro):
    In the finder menu click and hold on the GO menu. Hold the option button and the User library will show up. Click the User Library.
    In that folder go to preferences and find the adobe folder.
    Right click on adobe folder and click get info.
    In the Sharing & Permissions section there should be three names.
    All should say Read & Write next to them.
    Unlock the lock, switch them all to read and write.
    Then click on the little gear directly under the names or to to the left of the lock and in the pulldown click on "apply to enclosed items.
    Then lock the lock again.
    Now go to your OS Hardrive and click on Users, your user name, Documents.
    Find the adobe folder there.
    Right click on adobe folder and click get info.
    In the Sharing & Permissions section there should be three names.
    All should say Read & Write next to them.
    Unlock the lock, switch them all to read and write.
    Then click on the little gear directly under the names or to to the left of the lock and in the pulldown click on "apply to enclosed items.
    The lock the lock again.
    Wait 1 minute. Then launch Premiere.
    This fixed it for me.

  • Could not find any capable video play modules [edit]

    When I try to launch Adobe Premiere Pro CS6 , I receive the following error:
    Adobe Premiere Pro Startup Error
    Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again.
    [Title edited for clarity... Mod]

    More information needed for someone to help... please click below and provide the requested information
    -Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
    •What is your exact brand/model graphics adapter (ATI or nVidia or ???)
    •What is your exact graphics adapter driver version?
    •Have you gone to the vendor web site to check for a newer driver?
    •For Windows, do NOT rely on Windows Update to have current driver information
    •-you need to go direct to the vendor web site and check updates for yourself
    •ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
    •nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
    Dual video problems - Do you have dual graphics adapters?
    Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
    IF YES, read below
    -http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
    -http://forums.adobe.com/thread/1001579
    -Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
    -link to why http://forums.adobe.com/message/4685328
    -http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2

  • Adobe Premier could not find any capable video play modules.

    My system is:
    Processor: Intel® Core™ i7-4700MQ CPU @ 2.4GHz 2.4 GHz
    Installed memory (RAM): 16.0GB
    System Type: 64-bit Operating System, x64-based processor
    I have the latest drivers for my NVIDIA video card (GeForce 340.43)
    Premier Pro CC was working fine yesterday but today is giving me the message "Adobe Premier could not find any capable video play modules".
    I have tried to find a number or 'chat' option to talk to someone from Adobe about this but I keep getting directed to this page. 
    Help would be greatly appreciated.
    PS - apologies if this question has already been asked.  I couldn't find a recent answer.

    Error "Premiere Pro could not find any capable video play modules" | Startup 

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