Adobe Premier Pro CS6 editing system and mov files

We have just installed a new Adobe Premier Pro CS6 editing system with a HP 820Z (running windows 7) 18 core multi drive system.  Our production company has used many mov. files from Ponds.  We were a FCP 7.0 studio (still have the system) but the mov files won't import to our new CS6 System...  Not trying to import from the mac...have them stored on another PC.  We depend on this stock footage for production. Do I need to download a converter?  I just had to produce two spots with a still background because I could not get any of our stock mov files to work...
Thanks much for any help!

PP does support direct import of Quicktime files that can be played back on the system.
What is the correct error message after import?
Can you playback the files with the Quicktime Player?
For some codecs like DNXHD you have to install the quicktime codec first...

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