Adobe Premiere Elements 10 unable to import *.mt2

When I attempt to import a file with the .mt2 extension into Adobe Premiere Elements 10 I recieve a message that says "Online Services encountered an error.  The service will now be terminated or paused if possible."  Then I am unable to generate the code from the website to import the video.  I've imported this type of file hundreds of times in the past with no problems.  I am totally stumped.

What model of camcorder is this video coming from and what resolution is it?
Did you use Premiere Elements' Add Media/From Flip or Camera tools to get the video from the camcorder to your computer?
Have you ensured you have the latest version of Quicktime, per the program's requirements?

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