Adobe Premiere Elements 9 Stopped Working

When I launch Adobe Premiere Elements 9 the only menu options that are available are to create a new Project or open a previous one, all other menu options are greyed out. Creating a new project has no effect. If I attempt to open a previous project I get a message saying a serious error has occurred and Premiere must close. This product had been working fine for the past two years.

Hi There,
I'm having a similar issue, having not used Premiere Elements 9 for a few months, which I'm only discovering now.
My issue seems to be only with the "Instant Movie" option.
When i select "Create/Instant Movie" The PE window opens and loads to a grey screen only.
I installed the 9.01 Update - Same.
I deleted the Prefs file - Same.
I deleted the whole 9.0 folder - Same
So i decided to do a full uninstall/reinstall and the same issue occurred. Again i tried the update, deleting the prefs file and the 9.0 file and I'm still in the same situation.
BTW i have also tried setting compatibility mode to (XP Service pack 2 and 3, Vista SP 1 and 2 and Win7)
Do you have any ideas on what might be causing this?
I'm running Windows 7 and currently running the Premiere Elements 9.01 update.
Any help appreciated.
Thanks.

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My Adobe Premiere Elements was working a little while ago -- nothing has changed on my PC -- now I get error 150:30

My Adobe Premiere Elements was working a little while ago -- nothing has changed on my PC -- now I get error 150:30

seadrift
What version of Premiere Elements are you using and on what Windows computer are you running it?
The 150:30 error is probably indicative of a licensing problem.
How long has the problem existed?
If it persists, please check out the following Adobe document related to troubleshooting this type of matter...perhaps starting with
solution 2.
Error "Licensing has stopped working" | Windows
Please let us know if any of that worked for you.
Thanks.
ATR

My adobe premiere has stopped working when i start debug in eclipse

my adobe premiere has stopped working chrome dev tool start
pls help me, thanks

The simple answer is that some tool like a virus scanner or generalyl a crooked configuration of local ports due to specific network setups is blocking AE's external communication with those processes. A simple google search could have told you that. You need to figure out what it is.
Mylenium

Installation Adobe Premiere Elements not working

I'm trying to install the Adobe Premiere Elements 13 but it's not working. I downloaded the file for the trial version, after downloading i also had to download something called Akamai netsession Client ? I dont know what it is, but i installed it as well. But everytime i want to open the setup it says that an error occurred. I cannot open adobe premiere elements, what should i do? i did the installation 4 times now, it's still not working

Update:
Bin soeben beim Installieren. Falls mal jemand das selbe Problem haben sollte... nach Installation von SP2 für Vista (dachte ich hätte das schon gehabt) und Benutzung der selben CD wie für die Installation von PSE 8 funzt es nun... Darauf muss man erstmal kommen... 2 Programme, 2 CD`s die Beide gleich aussehen... und da soll man 2 Mal die Selbe nehmen... egaaal.
Thread könnt ihr, wenn ihr wollt schliessen.

Adobe Premiere 13 stops working on Hp Pavilion AMD Windows 8

I have installed adobe premiere 13 on my new windows 8 computer. It is a hp pavilion with AMD A4-5000 APU with Radeon (TM) HD graphics 1.50 GHz and 6 GB of RAM and a 64 bit operating system.
My problem is that every time I try to edit a video, a message pops up saying that adobe has stopped working and windows is searching for a solution. Then, the program shuts down.
So, it is my computer or is the Premiere 13 not compatible with my computer?

W8 and P13
Great information. Thank you for compiling it for the troubleshooting plans.
1. First we need to determine if the issue
My problem is that every time I try to edit a video, a message pops up saying that adobe has stopped working and windows is searching for a solution. Then, the program shuts down.
only occurs when you use the video as your source media for the program Timeline. So, first thing, import only some jpeg stills to the Timeline and determine if the problem exists.
2. We need the properties of the video that is imported into the problem project. So far we know
1. Frame Size 640 x 480
2. Frame Rate 28 frames per second
3. File Extension is .avi
The major property that we need is the video compression that is being used. Maybe we can get that from the model of the Sanyo Digital camera. What is the model? I can try to find the information online with the brand/model.
Good to know that your Premiere Elements 13 is on Windows 8.1 64 bit. We might have to tie that into the above findings.
So, major information needed...
a. Video compression of the .avi file
b. And whether or not the issue is specific for this video
Many thanks for the follow ups. Appreciated.
ATR

Adobe photoshop elements stopped working on Mac Pro

in January 2014 adobe photoshop elements purchased at i-tunes store. Always worked properly. Now since about a week, I can not start the program. After startup, he asks to sign up with my Apple ID, when I do this it gives the error message: Your device or computer could not be verified. Please contact support for assistance. Have already had contact with i-tunes store, this let me know that this is something for Adobe.
Please comment!

that's an apple error message so you should either:
1. contact apple to resolve.
2. uninstall photoshop elements (pse), reinstall using a link below and your pse serial number. before uninstalling make sure you can download the correct version/language and you have your serial number available.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

Premiere Pro CS5 Crashing "Adobe Premiere has stopped working"

Premiere CS5 has started on my Windows 7 64 system, after working for only about 10-15 minutes. After doing a reinstall, reading through forums, and updating drivers, nothing's working. It really doesn't seem like anyone else has had this problem. Based on the suggestions of someone with a similar problem in Photoshop CS5, I ran a registry fix up. The problem persists.
My event viewer showed the follwoing error, which I have posted below. This is slowing me down tremendously, so help is appreciated. It might also be worth noting that, thinking this was a Windows error, I contacted their forums. They thought it was an Adobe code error.
SS
Log Name: Application
Source: Application Error
Date: 05/12/2010 1:58:38 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Owner-PC
Description:
Faulting application name: Adobe Premiere Pro.exe, version: 5.0.2.0, time stamp: 0x4c731297
Faulting module name: MSVCR90.dll, version: 9.0.30729.4926, time stamp: 0x4a1750b0
Exception code: 0xc0000417
Fault offset: 0x0000000000054fc0
Faulting process id: 0xf18
Faulting application start time: 0x01cb94479d2ad0e5
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe
Faulting module path: C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba 83fe554\MSVCR90.dll
Report Id: 15ce75e0-003d-11e0-b0a2-485b3914204f
Event Xml:
1000
2
100
0x80000000000000
6595
Application
Owner-PC
Adobe Premiere Pro.exe
5.0.2.0
4c731297
MSVCR90.dll
9.0.30729.4926
4a1750b0
c0000417
0000000000054fc0
f18
01cb94479d2ad0e5
C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe
C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba8 3fe554\MSVCR90.dll
15ce75e0-003d-11e0-b0a2-485b3914204f

The way that I would work this would be to do a search on my system for msvcr90.dll. I expect you'll find half a dozen or more. Compare the version numbers of the files that you find in Adobe Media Encoder to the ones you have in Premiere Pro. If all the version numbers match except for one, replace the one that doesn't match. On the other hand... if all the version numbers match, replace the ones in Premiere Pro with the ones in Media Encoder. When you replace files make sure you copy files from one location to another, don't actually remove the files from the source location.That probably goes without saying, but better safe than sorry.
Make sure to post back and let others know whether you have success or failure with this trick.
Mitch

Why doesn't my Adobe Photoshop Elements 9 & Adobe Premiere Elements 9 work/install correctly on my new computer? Why do you reference customer service phone numbers that only try to sell you additional unrelated services? Why do you give out phone numb

Just post, answer, and correctly respond!

This is a user to user forum where experience users give up their time to try and help those with problems.
You will find that Adobe does not support old versions and so your only hope is to describe your problem here and someone will most likely be able to help. So far we have nothing to go on.
You might like to read this as to the information we might need.
FAQ: What information should I provide when posting, or What do you need to know to solve my issue?
Brian

Adobe Premiere Elements 11 Playback Stops

I'm using Adobe Premiere Elements 11 on a new HP workstation. I've created several projects without problems. I've recently had some lost media files and re-installed Premiere Elements. Now when I click play, it plays for a short time and then stops. I click again and it plays for a short time and stops again. Any suggestions?

Mary
Thanks for the replies.
Typically, I think about Scratch Disks as storage places to where the project automatically sends its files generated as part of one of its activities - thinking
preview files, conformed audio, autosaves, encoded files. An Adobe document describes them as per the following link.
Adobe Premiere Elements 11 * Working with scratch disks
You do not want your computer bogged down by pile ups of these files from project to project.
With your next projects, I would look at beforehand pointing all the Scratch Disks (Edit Menu/Preferences/Scratch Disks) to that E drive with the 1.8 TB space (assumed
most of it free).
With those clips with the .mod file extension, right click the file name, select Rename from the drop down list.
When you select Rename, typically the name part of the file, not the file extension, is highlighted for the type in.
file name.mod. In that case, with your mouse cursor, click between the . and the mod and drag the mouse curser
to the right over the mod. Then type mpeg or .mpg.
A good starting place to explore for best settings for your described source might be
Project Preset set manually to
NTSC
DV Standard
or you might want to experiment with
NTSC
FLIP
Flip Mino and Ultra 29_97p
Please check out the how to for manual setting of the project preset. That is found at bottom of the following link
ATR Premiere Elements Troubleshooting: PE11: Accuracy of Automatic Project Preset (New Project Dialog) Setting
We will be watching for your progress. Please let us know if you are OK with the above information.
Thank you.
ATR

Is Premiere Elements 8 working correctly for you?

Sorry, to beat an old horse but I do not want to end a discussion that has not been resolved.
I would like to keep this open as I think knowing who is having problems and on what type of video would be quite helpful to Adobe support who is looking to help me, they said they would be watching the forums and my posts to see what issues I and others are having to try and resolve them.
I am not able to edit HD videos using Genius G-Shot HD520 camcorder but I am able to edit SD videos using Coby Snapp Cam3000.
I can edit videos from both cameras in Windows Movie Maker and Cyberlink PowerDirector.
When i try to edit videos that are high definition the program does not respond even after leaving it for 1/2 hour or so.
I am also having the program not shut down correctly at times even when editing standard video, parts of the program still are running even though windows does not show it in task manager. A program called Winpatrol still sees it running and the core load shows way too much activity after the program has supposedly stopped, even an hour afterward. This does not happen all the time, only sporadically.
My systems:
amd athlon 64 X2 dual core 5000+ @ 3 Ghz, PNY NVIDIA 9800GTX+ graphics card(driver ver.195.81), gigabyte GA-M57SLI-S4 mobo, 4 GB RAM, Seagate 7200RPM sata drive with 200+ GB freespace, windows vista 32 bit business
intel core2quad q6600 @ 2.4 Ghz, zotac NVIDIA 8800 GT graphics card(driver ver.195.81), ecs P45t-a mobo, 4 GB RAM, Seagate 7200RPM sata drive with 300 GB freespace, windows vista 32 bit premium
Please help me get some useful information gathered for support to lead them in the right direction.
PLEASE, no useless arguments or troubleshooting attempts from those who are not running Adobe Premiere Elements 8.
I would like to get some feedback from users of Adobe Premiere Elements 8, not others.
1. Does Adobe Premiere Elements 8 work for you with standard videos for simple editing?
2. Does PE 8 work with high definition video for simple editing?
3. If you are having problems with PE 8 not working as it should what are they and how are you getting them resolved?
I would like to get real problems that are things that the program should be doing and is not.
Issues like freezing, not importing or exporting video or failing to edit a type of video is what I think support would like to hear about.
Thank you.
Jeff Gedgaud

1. Does Adobe Premiere Elements 8 work for you with standard videos for simple editing?
     Never. Crashes every single time I have tried to use the program. It crashes at various random times on miniDV video from a Panasonic GS400. Magix, PowerDirector and Widows MM edit this same source material without issue. I have absolutely no interest in spending countless hours on the phone with a guy from India or wherever telling me to uninstall and reinstall the program or do a clean install of Windows, or reading something from a script that obviously has nothing to do with the problem, only to have the phone conversation cut off and it be impossible to reach the same person again, only to have to start over. Here is the latest crash example.
1.       Launched PRE8
2.       Opened a project from the welcome screen. Project consists of DV-AVI files from a Canon GS400. Project is 23 minutes and 39 seconds in duration.
3.       Resized the timeline using the “+” and “-“ clickies.
4.       Clicked the Edit tab.
5.       Clicked Transitions.
6.       Clicked the existing “Stretch In” transition on Video Track 1 and pressed the “Delete” key.
7.       Clicked and dragged the “Cross Zoom” transition between the first and second clip on Video Track 1, where the “Stretch In” transition was previously located.
8.       Rendered the Timeline by pressing “Enter.”
9.       Previewed the video near the newly added “Cross Zoom” transition.
10.   Double clicked the transition in the Timeline and scrubbed the duration to approximately 5 and a half seconds.
11.   Rendered the Timeline by pressing “Enter.”
12.   Previewed the video near the just lengthened “Cross Zoom” transition.
13.   Saved the project by pressing the “Save” icon near the top right hand corner of the program.
14.   Clicked the “Disk Menus” and selected the “Holiday and Events” drop down.
15.   Selected the “Blinking Lights” menu and clicked on “Apply.”
16.   Clicked the “Preview” button.
17.   Clicked “Play” in the “Preview” window and allowed the video to play for a few seconds and clicked “Pause ||”.
18.   “X’ed” out of the “Preview” window and clicked the “Done” button.
19.   Clicked the “Edit” tab and clicked “Clip Art.”
20.   Scrolled down the “Clip Art” window and clicked and dragged the “Travel Compass” to Video Track 2 at the 56 second mark.
21.   Rendered the Timeline by pressing “Enter.”
22.   Previewed the video near the just-entered clip art.
23.   Moved the Timeline indicator over the Travel Compass clip art in Video Track 2.
24.   Right clicked the Travel Compass in the Preview window and changed the Magnification to 25%.
25.   Clicked “Undo” 4 times and clicked “Redo” 4 times.
26.   Rendered the Timeline by pressing “Enter.”
27.   Right clicked the Preview window and changed the Magnification to “Fit.”
28.   Previewed the Timeline near the Travel Compass clip art.
29.   Selected the “Travel Compass” clip art in Video Track 2 and pressed “Delete.”
30.   Went to pick up my daughter and returned 20 minutes later.
31.   Rescued the laptop from sleep.
32.   Clicked the Effects button.
33.   Under “GPU Effects” clicked and dragged the “Ripple (Circular)” effect to the second clip on Video Track 1.
34.   Rendered the Timeline by pressing “Enter.”
35.   Scrubbed the Timeline to before the video clip with the recently added “Ripple” effect.
36.   The program crashed without warning with the following Crash Data.
37.<?xml version="1.0"?>
38.<!DOCTYPE crashreport SYSTEM "AdobeCrashReporter.dtd">
39.<crashreport version="1.1" crVersion="" applicationName="Adobe Premiere Elements" applicationVersion="8. 0. 0. 0" build="unknown">
40.<time year="2009" month="12" day="11" hour="20" minute="53" second="56"/>
41.<user guid="cfdfd962-310b-40bf-8e0a-9914df84cd5a"/>
42.<system platform="windows" osversion="6.0.6002 SP 2.0" applicationlanguage="Language Neutral" userlanguage="en_US" oslanguage="en_US" ram="3065" machine="Intel(R) Core(TM)2 Duo CPU     T9550 @ 2.66GHz" model="x86 Family 6 Model 23 Stepping 10" cpuCount="2" cpuFreq="2660 MHz" busFreq="" locale="English (United States)"/>
43.<crash exception="EXCEPTION_ACCESS_VIOLATION" instruction="0x199568ef">
44.<backtrace crashedThread="0">
45.<thread index="0">
46.<stackStatement index="0" address="0x199568ef" symbolname="unknown"/>
47.<stackStatement index="1" address="0x19956995" symbolname="unknown"/>
48.<stackStatement index="2" address="0x196a227e" symbolname="unknown"/>
49.</thread>
50.</backtrace>
51.<registerSet>
52.<register name="EAX" value="0x00000000"/>
53.<register name="EBX" value="0x7cd50080"/>
54.<register name="ECX" value="0x00000016"/>
55.<register name="EDX" value="0x00000000"/>
56.<register name="ESI" value="0x7cd50080"/>
57.<register name="EDI" value="0x00000000"/>
58.<register name="ESP" value="0x1914f154"/>
59.<register name="EBP" value="0x4bb10dc8"/>
60.<register name="EIP" value="0x196a227e"/>
61.<register name="EFL" value="0x00010202"/>
62.</registerSet>
63.<binaryImageSet>
64.</binaryImageSet>
65.</crash>
66.<reproSteps>
67.</reproSteps>
68.</crashreport>
2. Does PE 8 work with high definition video for simple editing?
I have not tried hi def.
3. If you are having problems with PE 8 not working as it should what are they and how are you getting them resolved?
I am not getting them resolved. I am posting to this forum seeking answers. I have gone through all the proper Adobe channels with no results. Check around for multiple threads. I have sent numerous crash reports to Adobe with no response. No one on this forum nor Adobe has been able to provide a solution that actually works. Again, Adobe hasn't even tried.
Everything I have stated in this thread is a fact and my actual experience, not speculation. I too would like the thread to remain open in the hopes of a resolution. Discourse should not be cut short because it goes against Adobe. After all, this is a user to user forum that Adobe does not even monitor right, and we as a user group should seek and demand the truth and solutions without being sensored. I have seen no behavior by anyone in any thread that I have been involved in that should have caused it to be locked. I have seen healthy differences of opinion and a lot of useless informationas it relates to the problem at hand, but no discourse that was hostile or personal attacks that should have caused a lock.
Below are my system specifications.
Thanks
Glenn
Operating System
MS Windows Vista Ultimate SP2
           Installation Date: 06 March 2009, 02:58
           Intel Mobile Core 2 Duo T9550
               Cores                       2
               Threads                     2
               Name                        Intel Mobile Core 2 Duo T9550
               Code Name                   Penryn
               Package                     Socket P (478)
               Technology                  45nm
               Specification               Intel Core2 Duo CPU T9550 @ 2.66GHz

Non fonctionnement de adobe premiere elements 11

Bonjour
J'ai chargé adobe première element 11. mais lorsque je le lance, et arrivé au niveau de quick time. il s'arrête et un msg windows apparait
"Adobe premiere a cessé de fonctionner correctement.................................
J'avais quick time déja installé. Dois je supprimé complêtement quick time en allant sur la base de registre.
Merci pour votre aide.
Mon adresse mail- [email protected]

Hello
I loaded the first adobe element 11. but when I run it, and arrived at quick time. it stops and windows msg appears
"Adobe Premiere has stopped working properly .................................
I had already installed quick time. I have completly removed quick time by going to the registry.
Thank you for your help.
Google Translate.

Installation of Adobe Premiere Elements 12 always fails

During the installation of my Adobe Premiere Elements 12, I always receive an error message (during the processing of linked components) which says:" During the installation an error has occured."
I have purchased Adobe Premiere Elements online and use the appropriate key provided by the retailer.
My Adobe Premiere Elements 10 works fine though but I would rather like to get my new program going.
I have tried all Adobe error correction proposels already but unfortunately in vain.
Any suggestions how to proceed?

Thanks for your fast reply. I have already solved the problem and everything works fine.
Von: kglad [email protected]
Gesendet: Donnerstag, 28. November 2013 15:48
An: Weblogger
Betreff: Installation of Adobe Premiere Elements 12 always fails
Re: Installation of Adobe Premiere Elements 12 always fails
created by kglad <http://forums.adobe.com/people/kglad> in Downloading, Installing, Setting Up - View the full discussion <http://forums.adobe.com/message/5882899#5882899

Adobe Premiere Elements 7 Smartfix

I am working with APE 7 video and cannot get smartfix to be activated, I cannot find where to use it nor am I getting any dialog box. Here is what I found in the help file...I will run smart tagging, then drag the file over to the sceneline, but no dialog box.
Adobe® Premiere® Elements 8 facilitates auto correction of quality problems in video files that have Smart Tags associated to them. When you add such clips to the Sceneline or Timeline, the SmartFix dialog is displayed. Click Yes to confirm the correction of clips."
Thank you for any help.

I don't think there is a smartfix in v7. Searching Adobe Help for 'smartfix' shows only three items, all of which are v8:
Adobe Premiere Elements 8 * SmartFix
... Adobe® Premiere® Elements 8 facilitates auto correction of quality problems in video
files ... such clips to the Sceneline or Timeline, the SmartFix dialog is ...
http://help.adobe.com/en_US/PremiereElements/8.0/Win/Using/WS2fa0b309bba5bdb1317eb2ff1219b 2790d7-800...
- 32k
Using ADOBE ELEMENTS 8 EDITOR PREMIERE
... Page 6. 1 Chapter 1: Getting started with Adobe Premiere Elements ... Working
in Elements Organizer and Adobe Premiere Elements Editor ...
http://help.adobe.com/en_US/PremiereElements/8.0/Win/Using/premiereelements_8_help.pdf
Adobe Premiere Elements 8 * Working with source clips
... Photoshop Elements Editor. Premiere Elements Editor. Previous; Next. Editing clips.
Working with source clips. ... Edit video frames in Photoshop Elements; SmartFix.
http://help.adobe.com/en_US/PremiereElements/8.0/Win/Using/WS09e4b3c48f3a79fc19b622510385d 4355c-7f14...
- 32k
Cheers,
Neale
Insanity is hereditary, you get it from your children

Adobe Premiere Elements for Mac

Is there any version of the Adobe premiere elements that works on Mac and Windows?
Thanks.

Hi coopint
premiere elements is a cross-platform license. one purchase supplies two installers for both (mac and pc) installations.

Unable to launch Adobe Premiere Elements 10 - Says AdPrE10 has stopped working

I downloaded Adobe Premiere Elements and bought a product license via my workplace.
I was able to install successfully, but when I launch the program, it says Premiere Elements 10 has stopped working. I have not been able to launch the program. I was having the same issues when I was using the trial version. Please help,
I need to work on editing videos rightaway and it is ridiculous that a program that I have paid money to buy is not even launching to begin with. I can't even imagine the trouble I am going to have trying to use this version.
Please don't send me thousands of instructions on downloading and installation. I have been able to download and install and added my serial key number. I see the icon on the desktop, It just doesn't launch. See error image.
Thanks
VidishaP

I am not looking for sarcasm.
Let's address that for a moment.
I replied to your OP about 8 mins. after it was moved here. Much of that time was gathering the links to those articles, most of which I wrote, and have bookmarked. Each contains several links (one, probably 15 links).
In ~ 30 mins. you report that there was nothing helpful in any of those articles or the ones linked to, from them. Though I wrote the articles (most anyway), it would have taken me that long to read each article, and just open the links, with almost zero time to do any of the things suggested. Just tracking down error and warning messages in Event Viewer, and following the links in any of those, would have taken at least that long.
You state that you had the same issues with the trial version.
I had the same issue when I was trying to use the trial version.
In the world of troubleshooting, this is a pretty fair indicator that there is something wrong with your computer, or your OS. If nothing else, it indicates that a problem existed before your recent installation of PrE.
Now I will have to search for return/exchange options since it is not launching by double clicking like every program does.
Actually, Adobe makes this part very easy. Just return their software, within 30-days of purchase, and you get your money back.
Sorry that I could not help you,
Hunt

"Adobe Premiere Elements 13 has stopped working"

I got a copy of Premiere Elements 13 on "Black Friday" (one month ago). I am using stabilization and sometimes get "Adobe Premiere Elements 13 has stopped working". I have been guessing at the problem and run several experiments - one being; stabilize a clip in it's own project and create an MP4 to use in the final project. The latest clip seems to render fine, but crashes on playback (sometimes this happened on version 12 but not so consistently and often. I'm running 64 bit Windows 7 Home Premium, with 6GB RAM, 3.30GHz, Intel Core i3 - 4 core processor. I use two monitors with the built-in video hardware. Rendering max's out all four cores while stabilization taxes the RAM. Where can I look to find out more details about this problem (only guessing with anything less)? Thanks for the help.

Ray
Thanks for the reply with further details and results.
The generalization is that you (manually) or the project (automatically) sets the project preset to match the properties of the source media.
But, if you have more than one format to import, you can still import that "atypical" format into the project (a project cannot have more than one project preset). But, the Shake Stabilizer will not stabilize it since it's properties do not match the description of the project preset. You can easily understand this by looking at the description of the project preset that has been set for the project and comparing it with specification of your video source. But, I have not yet found that such a situation creates a project/program "stopped working" as in shutting down the project/program.
I suspect a major factor when you run into a Shake Stabilized induced project/program shutdown is computer resource demands of the feature for the video which is requiring the stabilization. And, I have found that the stabilization times can be long.
Consequently, if the Shake Stabilizer does not cause the project/program to shutdown when asked to stabilize a video clip (without other effects). I am very guarded in the outcome, especially stabilization times, when the Shake Stabilizer is asked to stabilize a video clip to which other effects have already been applied.
We will looking forward to your results.
Thank you.
ATR

Adobe Premiere Elements 9 Stopped Working

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