Adobe premiere pro cc 2014.2 has stopped working error 1000

I'm about to throw this desktop across the room. Please someone help me. When I was using this last week, it would close all of a sudden after a while. Now, it does it so quickly I can only save once. Can anyone help? It's going down hill and I've got deadlines.
Thanks in advance,
Leslie

Adobe Premiere Pro CC 2014.2 is the version I am on.
I am up to date on all updates.
Windows 7 64 bit Enterprise
It stops working with anything I do.
This is the error message I get in the application log:
Log Name:      Application
Source:        Application Error
Date:          4/27/2015 4:13:02 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      USDOE0042087DT.BECHTELJACOBS.ORG
Description:
Faulting application name: Adobe Premiere Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
Faulting module name: devenum.dll, version: 6.6.7600.16385, time stamp: 0x4a5bded7
Exception code: 0xc0000005
Fault offset: 0x00000000000016a0
Faulting process id: 0x13a8
Faulting application start time: 0x01d0812687cc6c6e
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Faulting module path: C:\Windows\system32\devenum.dll
Report Id: cde2b72f-ed19-11e4-be69-005056c00008
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-04-27T20:13:02.000000000Z" />
    <EventRecordID>696921</EventRecordID>
    <Channel>Application</Channel>
    <Computer>USDOE0042087DT.BECHTELJACOBS.ORG</Computer>
    <Security />
</System>
<EventData>
    <Data>Adobe Premiere Pro.exe</Data>
    <Data>8.2.0.65</Data>
    <Data>5486db4a</Data>
    <Data>devenum.dll</Data>
    <Data>6.6.7600.16385</Data>
    <Data>4a5bded7</Data>
    <Data>c0000005</Data>
    <Data>00000000000016a0</Data>
    <Data>13a8</Data>
    <Data>01d0812687cc6c6e</Data>
    <Data>C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe</Data>
    <Data>C:\Windows\system32\devenum.dll</Data>
    <Data>cde2b72f-ed19-11e4-be69-005056c00008</Data>
</EventData>
</Event>

Similar Messages

Adobe Premiere Pro CC 2014 has stopped working

Today I've encounter an issue with Adobe Premiere Pro CC 2014 where it will crash on launch, with the error statement, Adobe Premiere Pro CC 2014.0 has stopped working. I've tried uninstalling, reinstalling, rebooting, uninstalling and reinstalling graphics drivers, with no avail. I was even connected to a tech support member who was helping me when the program crashed and now I can't reconnect with that member. I'm at a loss of what to do but any help would be greatly appreciated
My Computer specs are:
AMD FX-8350 Eight-Core Processor 4.00Ghz
8.00 GB Ram
Nvidia GeForce GTX 570 -driver GeForce 340.52 (7/29/2014)
Windows 7 64-bit.

A variety of issues can cause PPRO to crash on launch. Here are some of them:
a problem with the Preferences, or some other pref-related file in the Profile-<USERNAME> bin.
the graphics driver
having an integrated graphics chip as well as a graphics card. Disabling the integrated chip often fixes this.
having Nvidia CUDA drivers installed on a system with an AMD card
third-party plug-ins
a problem with the cache files.
a problem with the project file (if you're loading a project...)
folders that Premiere writes to being set to read-only
the user not having administrator rights
a conflict/incompatibility with some OS setting
a problem on the licensing/authentication side.
A log file might help identify the cause of the crash. Please right-click 'My Computer', select "Manage," look under 'Event Viewer->Windows Logs->Application' to see if there's an event there from Premiere Pro. If so, copy the contents of that log and paste them here.

Infuriating 'Adobe InDesign CC 2014 has stopped working error' has lost me a day. Just got dumped by chat support...

Hi All,
I've taken a few deep breaths before writing this to try and avoid a hugely frustrated rant.
To summarise; since early this morning my previously healthy version of InDesign CC 2014 has been unable to open, crashing at the 'Executing startup services...' stage with the error message 'Adobe InDesign CC 2014 has stopped working'. I worked on it all day yesterday and use it extensively every day more or less, this problem came out of nowhere overnight. I didn't do any kind of system update in the interim period. I'm using a HP Envy dv7 Notebook PC running Windows 8.
I tried as much as I could based on my own very limited knowledge and some forum searching. I re-installed the software. Did that again using the Adobe CC cleaner .exe file in between un-install and re-install. I uninstalled older versions of the software (which all worked fine - as does the rest of the Creative Suite software I have installed. I deleted extensions. None of this helped.
I then went looking for Adobe support and got a guy via Adobe's chat controlling my PC from afar and trying some much deeper technical stuff. After two hours he said that it was an OS issue, sorry... after a bit of dismayed pleading he said OK, I'll try one more thing and made me a new user with administration power, told me to login in to that account and try again. I did, it worked! But it's still broken on my main account and he disconnected in the few minutes I was gone and I now seem to be frozen out of chat help. HELP!
What does this mean? All CS/CC software seems to be working fine on my normal account apart from InDesign CC 2014. I have a huge file, now very close to being overdue, which I was working on in 2014 CC and can't be opened by older versions. The software works on this other account - so I guess I can work there short term. But how do I get it fixed on my main account?
Hopefully someone out there has the answer?
Thanks!
Luke

First, see Replace Your Preferences and do it for the original account.
If that fails to solve the problem, rename the two Adobe folders that contain the prefs in the user profile for that account and copy the folders from the new account where it works. You want to be sure you copy the folders, rather than merge the contents, so you must rename the old folders first.

Adobe Premiere Pro CC 2014.2 Trial Version - Error when importing mts and mp4 video files

First time using Adobe Premiere Pro (and I'm using the trial version). When I try to import an mts video file (and tried to import an mp4 file as well), I get the error: Adobe Premiere Pro CC 2014.2 has stopped working. And then the program crashes. Please help.
My computer specs: Windows 7 with Service Pack 1,Processor: Intel(R) Core(TM) i5-4570 CPU @ 3.2GHz, RAM: 4.00 GB, System type: 64-bit

Hi Catherine,
Welcome to the Adobe forums.
Please try the steps mentioned below and check if it works for you.
1. Launch Premiere Pro and create a Project, go to File menu>Project Settings>Renderer and change the Renderer to Software only mode, delete previews if you get a prompt and then try to import the clip.
2. If step 1 fails or the Renderer is already on Software only mode, go to Start Menu and search for Device Manager, go into Display Adapters and Right click on the Graphics card to select Update driver software option, on the next screen choose "Browse my computer for driver software", then choose "Let me Pick from a list..." option and from the list select "Standard VGA Graphics adapters. You might need to change the screen resolution of your screen and once done restart the machine again.
Launch Premiere Pro and import the clip to check.
Regards,
Vinay

Adobe Photoshop Lightroom 64 bit has stopped working error

I had not been using my laptop for a while and decided to install lightroom 3.2. I did the install and now when I try to start lightroom I get the error message in the subject line:
Adobe Photoshop Lightroom 64 bit has stopped working
I have a Windows 7 laptop, with 6gb RAM, ATI Radeon video card. The laptop is working well, except I just noticed that Photoshop CS5 64 bit and After Effects both give a similar error upon starting those applications as well.
Any ideas as to how I can solve this problem.
Thanks,
Scott

I have the same problem
Lightroom 5.6 crashes when I enter the printmodule.Windows 8.1 64-bit

Export to Premiere Pro from Audition has stopped working...

Hello guys,
When I've finished an edit in Premiere I send it to Audition via Edit>Edit in Adobe Auditoin>Sequence.
But when I've finished in Audition and try to send it back via Multitrack>Export to Premiere Pro (sent as each track as a stem), Audition processes the session and then tries to send it back to Premiere.
The screen jumps back to Premiere as usual, but instead of seaing the pop-up window to insert new tracks as it should do, nothing happens. I've ran lots of tests to see what is going wrong, and can't find it. Somewhere on the journey into Premiere, the process stops and I really, really liked this feature.
Can anybody shed some light on why this has suddenly stopped working? I have made no changes to the installation of either Premiere or Audition, and neither have any plug-ins or extras.
Hope you can help,
Thanks

Hi,
I have the same problem to import files from audition. It save the work in .xml what I can load in premiere but automaticly it will not work.

Adobe Premiere Pro CC 2014.2 has stopped working error

Hello guys,
I have recently built a new computer with the following specs:
CPU: 4790k (stock speed)
Ram: Team Extreem 16 GB (2x8) (at 2400mhz)
Motherboard: Asus Ranger 7
GPU: Zotac 780ti Amp edition
Storage: 250SSD Samsung evo + Barracuda 1TB
PSU: 850 G2 EVGA
Operating System: Windows 7 Professional
All drivers are up to date.
So I have installed the creative cloud and then proceeded to install the applications in the following order: Media Encoder, Photoshop and Premiere Pro CC. Both media and photoshop have no problems but premiere pro CC crashes upon clicking on it.
I would click on the premiere pro CC button and the premiere pro loading screen will pop up but then the 'has stopped working error' will happen immediately.
I need to get this problem solved within the next couple of days because I need it for a very important video project. If this problem cannot be fixed in the next 2 days I will, unfortunately, have to refund my subscription with adobe (still within 28 days) and use Cyberlink or Vegas.
I tried searching the forums and google but haven't found a solution that works for me. Could someone please lend a hand?

Log Name:      Application
Source:        Windows Error Reporting
Date:          24/12/2014 02:24:37
Event ID:      1001
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      TimothyNg-PC
Description:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Adobe Premiere Pro.exe
P2: 8.2.0.65
P3: 5486db4a
P4: ImageRenderer.dll
P5: 8.2.0.65
P6: 5486b5ee
P7: c000001d
P8: 00000000001f5342
P9:
P10:
Attached files:
C:\Users\Timothy Ng\AppData\Local\Temp\WER1ADF.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Timothy Ng\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_c9e978dddf5d58a2727a44f4be9bc974f52b65b_153e222f
Analysis symbol:
Rechecking for solution: 0
Report Id: ffe49cc7-8b13-11e4-9225-7824af362b95
Report Status: 1
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-12-24T02:24:37.000000000Z" />
    <EventRecordID>2146</EventRecordID>
    <Channel>Application</Channel>
    <Computer>TimothyNg-PC</Computer>
    <Security />
</System>
<EventData>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>APPCRASH</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>Adobe Premiere Pro.exe</Data>
    <Data>8.2.0.65</Data>
    <Data>5486db4a</Data>
    <Data>ImageRenderer.dll</Data>
    <Data>8.2.0.65</Data>
    <Data>5486b5ee</Data>
    <Data>c000001d</Data>
    <Data>00000000001f5342</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
C:\Users\Timothy Ng\AppData\Local\Temp\WER1ADF.tmp.WERInternalMetadata.xml</Data>
    <Data>C:\Users\Timothy Ng\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_c9e978dddf5d58a2727a44f4be9bc974f52b65b_153e222f</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>ffe49cc7-8b13-11e4-9225-7824af362b95</Data>
    <Data>1</Data>
</EventData>
</Event>

Adobe premiere Pro CC 2014.2 has stopped Working

Hey guys,
I can start up my premiere pro CC 2014 but as soon as I choose a project to open, it loads for a second and then I keep getting the same error window that says: Adobe premiere Pro CC 2014.2 has stopped Working
My computer:
Processor: Intel Core i5-2500K CPU @ 3.30Ghz
GPU: AMD Radeon HD 7800 Series
RAM : 16GB
Motherboard: Maximus IV Gene Z
Windows 7 Ultimate - Service pack 1
All my drivers are up to date. If you could help me solve this problem I would be most appreciative!
I have checked the event viewer and found these results:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Adobe Premiere Pro.exe
P2: 8.2.0.65
P3: 5486db4a
P4: atig6txx.dll
P5: 8.14.1.6413
P6: 546e9ebb
P7: c0000005
P8: 00000000000122bf
P9:
P10:
Attached files:
C:\Users\Ki.Vol-Opt\AppData\Local\Temp\WER9C7D.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Ki.Vol-Opt\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_543ba1a98f4ca1ae4f8ea45cfad084579dcc63_0efac014
Analysis symbol:
Rechecking for solution: 0
Report Id: f87a347b-9569-11e4-b338-c86000246990
Report Status: 1
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-01-06T06:05:20.000000000Z" />
<EventRecordID>24436</EventRecordID>
<Channel>Application</Channel>
<Computer>Vol-Opt</Computer>
<Security />
</System>
- <EventData>
<Data />
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>Adobe Premiere Pro.exe</Data>
<Data>8.2.0.65</Data>
<Data>5486db4a</Data>
<Data>atig6txx.dll</Data>
<Data>8.14.1.6413</Data>
<Data>546e9ebb</Data>
<Data>c0000005</Data>
<Data>00000000000122bf</Data>
<Data />
<Data />
<Data>C:\Users\Ki.Vol-Opt\AppData\Local\Temp\WER9C7D.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\Ki.Vol-Opt\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_543ba1a98f4ca1ae4f8ea45cfad084579dcc63_0efac014</Data>
<Data />
<Data>0</Data>
<Data>f87a347b-9569-11e4-b338-c86000246990</Data>
<Data>1</Data>
</EventData>
</Event>

I have a video assignment due this week and I really don't want to have to restart my project on different editing software. I am going to have to ask for a premiere pro refund for this month if I can't get it to work. The software was working fine until 3 days ago. Please help - thanks!

Adobe Premiere Pro CC 2014.0 has stopped working & Adobe QT32 Server CC 2014.0 has stopped working

Hello,
I just installed Adobe Premiere Pro CC 2014 as trial to see if its working on my system but as soon as i launch it, it crashes with the following errors on splash screen: Adobe Premiere Pro CC 2014.0 has stopped working followed by Adobe QT32 Server CC 2014.0 has stopped working.
System Info:
Windows x64 bit
16GB RAM
Intel Core i7-4770 CPU @ 3.40GHz 3.39GHz
NVIDIA GeForze GTX 660 (fully updated)
I turned off Windows 7 Sync Center (suggested in adobe forums) but it didn't help.
I tried running it as administrator, and playing with the permissions but nothing helped.
Please help me with my problem.
Thank you,
James

I have the same problem too.
I try format pc ans reinstall win7 64 bits totally clean, but nothing...
Drivers are update, intel i7,nvidia gtx 760,all works fine in all aplications and games.
When open media encoder or premiere or after effects crash is startup and show message adobeqt 32 stoped.
The sp1 are install too.
I think what adobe cc 2104 fails hards and adobe needs fix this.
The solutions how reinstall or update drivers not work, fix a problem please.

"Adobe Premiere Pro CC 2014.1 has stopped working"

I'm on a Windows HP ProDesk PC trying to open a file from my external hard drive that I created on my Macbook Air laptop. When I open the file, I'm able to get past the window that says it's locating the media, it loads the sequence timeline, it loads the project assets panel, and then it crashes: "Adobe Premiere Pro CC 2014.1 has stopped working."
I've tried running Premiere in compatibility mode (setting to Windows Vista and Windows 7), but that yields the same results. I'm going to attempt to update the graphics card driver to the latest update to see if that does the trick.
I'm running:
Windows 7 Professional, Service Pack 1
Intel Core i5-4570 CPU @ 3.20 GHz
64 Bit Operating System
Intel HD Graphics 4600
Any assistance would be greatly appreciated!

No guarantee that this will work for you, but I went to Intel's website (Intel® Driver Update Utility for graphics drivers) and downloaded the updated driver software. Hope that helps!

Merge to HDR Pro from LR5. After applying preset and during conversion of file, Iget an error message "Adobe Photoshop CC 2014 has stopped working" and closing PS

In LR5 i do: Merge to HDR Pro. After I apply my preset and PS attempts to convert HDR file, I get an error message from PS: "Adobe Photoshop CC 2014 has stopped working". Then PS Closes.
My source files are 5 NEF files of 28 MB. I select 16-bit, I also tried 8-bit. No difference. Same error message.
I have a Toshiba Quosmio X870 with Intel i7 3610QM @ 2,30 GHz, 16 GB RAM, Windows 7x64 HP SP 1, 7,3 Performance Index
Any suggestions?

As the crash report says - your outdated video card driver is crashing. You need to update your video card driver from the GPU maker's website (AMD/ATI in this case).

How to work on the same project on two machines at the same time and also exchange progress seamlessly using Adobe Premiere Pro CC 2014?

We are working on a film project on Adobe Premiere Pro CC 2014. Two editors are working on the same film project (same pproj file ) on two machines. As a result the bin structure and the file structure is exactly the same. We even bought two licenses for the respective machines to make matters simple (at least we thought it would).
Now when we share a sequence between the two machines, every time we have to import and re-link media. Also each sequence import comes with its own set of files, which are actually already present in the project. Basically the new sequences are looking to re-link the media to the original/ source files only and are completely ignoring the file structure present in the project.
In all editing softwares, timeline/ sequence sharing is a very common practise when working on multiple machines. Why is it so tedious in CC 2014? Every time we share a sequence between the two machines the media gets doubled and tripled in the project. As a result the project file size is increasing perpetually. Already Premiere CC 2014 is extremely laggy and slow, and this stupid bug is making it more difficult for us to finish our work on time.
Has anybody ever faced this issue? How do we solve it? We are willing to try out any workflow that you can suggest.

Concurrently working on the same project it requires a specific implementation in all editing programs like Avid's Unity/ ISIS shared storage. That's what you are simply not considering. none of your issues would be any problem if your projects resided on a commonly accessed server or something like that. Check respective hardware solutions.
Mylenium

I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program. How to I resolve this?

I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program. How to I resolve this?

Hi Noel,
I'm wondering whether your comment addressed to Lmono was intended for me Tmono.
You ask: "So why didn't you provide the same?"
It just didn't occur to me to do so.
My intent was to report that there was at least one other user encountering a similar problem. It occurred to me that Adobe might be interested in determining the scale of a problem which causes one of their best known products to fail to run quite so completely after a clean install
I also see that I misreported the OS I'm running - its Windows 8.
If there is further information I can provide which might be helpful in determining a solution, if someone could be specific about what would be helpful, then I will try to respond appropriately.
Perhaps the following from the event log:
Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
Faulting module name: igdfcl64.dll, version: 8.1.0.2875, time stamp: 0x507eff6d
Exception code: 0xc0000005
Fault offset: 0x0000000000809283
Faulting process id: 0x1f48
Faulting application start time: 0x01cfca332430f3a7
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\windows\SYSTEM32\igdfcl64.dll
Report Id: 659ea6c9-3626-11e4-bea1-9c2a70825e62
Faulting package full name:
Faulting package-relative application ID:
The X230 has Intel HD 4000 graphics support built in to the processor. Windows was pretty stubborn about refusing driver updates, but I just managed to get drivers from the Intel site to install and Photoshop is now running, so hopefully I need not try your patience any further.
In case anyone else has a similar problem and stumbles on this the way to install the driver that worked was to:
- download the zip version of the generic driver from Intel
- use the 'have disk' option in the windows dialog to install the driver - other paths in the UI did not work with windows refusing to install the driver.

Adobe Premiere CC"has stopped working error"

Ran an update on Adobe Premiere CC last night. Now this error occurs. I did a system restore to 1 hour before the update. Adobe worked fine this morning. After I closed the program and logged in tonight the "has stopped working error" displays. Also Adobe will not import and .MOV files and the .MOV files that are already on the timeline are no longer there. Any help would be appreciated thanks.

I have just had the same thing happen to me too. Everything has been working fine but today, Premiere has crashed/stopped working twice. I have managed to get back into it now, but it won't playback either the Source or Program Monitors, saying there is a 'Low-level exception in Adobe Player (Player)'.

Adobe InDesign CC 2014 has stopped working

So...I am trying to help our Marketing Manager with some problems with Adobe InDesign CC 2014. On startup of the program, more often than not it comes up with:
Adobe InDesign CC 2014 has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Windows doesn't do anything.
We have tried refreshing the preference folders as dictated by other members. No joy. I have uninstalled and reinstalled the whole Adobe suite (Photoshop, InDesign, Illustrator).
On occasion, InDesign does start up and there is a problem with text boxes. When a text box is moved or resized, copied, the text in the box disappears. It will only return if you select the text tool and hover over the box. It is not to do with snapping to grid lines, etc.
Can someone please advise on what we should do?

http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Adobe premiere pro cc 2014.2 has stopped working error 1000

Similar Messages

Maybe you are looking for