Adobe Presenter Audio Cut Off

So I am trying to make some flashcards. I have little 1 second mp3s of vocabulary words. I attached each mp3 to each slide. When I publish it, some of the words get cut off. For instance, if mp3 plays the word "disseminate", then presenter will just play .. "...seminate" It seems to just cut off the beggining. I know its not the MP3 because when I press the back button, it plays the mp3 just fine. It gets cut off only when the flash is being played. I even made the settings so that the video has to load before playing. Anyone else having this problem? Any suggestions? Thanks in advance.

I think this might be due to something weird that also happens when playing mp3s through the Flash Player using ActionScript (vs. putting it on the timeline).
What I do (in Flash and in Presenter) is to add about 1 second of ambient sound to the beginning of all narrations, etc. I then save and import the "padded" mp3 into Flash or Presenter and publish out.
This seems to take care of the issue in most cases.

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Timing goes out and audio cuts off at end of published slide sequence

Hi
I am experiencing a problem with timing and the sound cutting off at the end of a slide sequence.
Here is my work flow:
I record what I want my slide show to say, add my music and sound effects in Soundbooth. I then create a mp3 file for my slide show.
I adjust my slide show timing to match my voice over, ensuring that the total number of minutes and seconds the slide show equates to matches the length of my audio. I then import my audio into my project while maintaining the slide timing.
If I preview the individual slides to match the timing of the arrival of words or pointers in my presentation by pressing the play button in Captivate, everything is great.... until I publish to a .swf file.
On a 2m:50sec slide show of 22 slides it cuts off approximately 5 seconds before the end. My timing which I have bent my brain on getting right, is out and appears to worsen the longer the slide show is or if it is not on the latest and greatest Mac powered computer.
I have gone so far as to increase the length of time on the last slide 5 seconds beyond the length of time that the audio occupies as well as adding another 5 seccond blank slide and still have the same cut off problem. No ideas how to help the poor souls who might not have an amazing computer to watch the demonstration on?
Interestingly if I publish and look only at the last 3 slides or if I look at a short sequence of slides or at a slide in isolation, my audio is there as it should be along with the timing. It would appear that the time "lost" or a lag between the presentation and the audio is the culprit.
Kindly advise if there is a solution to this or whether the problem lies with something I am doing.
Thank you in advance

Has there been any new developments on this problem?
I've been having to do some crazy work arounds to avoid audio cutting off at the end of slides when using CP5 for development.
Then this week I had to review an old training which was published a long time ago only to discover that the same issue of audio cutting off is happening there.
These materials were developed using CP4 and some even with CP3. This means that the problem/change is not CP5 but probably something to do with the Flash player version because at the time of publshing the older files did not have this issue.
This has me really worried. There is no way I can go back and update all the old files and it means that previously perfect materials are now being viewed with audio cutting off.
Have the Adobe Captivate developers considered the possiblity that this may be a flash player issue? Have you discussed this with the Adobe Flash developers? Will there be a fix for this anytime soon?
Thanks,
Aimee

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Try:
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Hi David,
Thanks for the response. I did look at the song that got cut off and it's a .m4a file. However, I also have normal audio that comes from an external Zoom recorder in .wav format that is getting cut off in the same way. The strange thing is I've never had a problem with this before a couple weeks ago. I've used this same song before and my external audio is always in .wav format

Audio cutting off

I'm using Captivate 5.5 w/all available updates. I have read through other discussions and attempted the suggestings to correct his issue. The audio cuts off on slide 1 (of 3) when published to Connect. I've uploaded it as a .cptx, .swf, and .zip. On exit is "no action". I don't know what else to do and my frustration level is max'd out. I need some help to correct this issue.

Thanks for the suggestion. I got it working by adding several items; 1. a transparant button running past the other page items, and 2. adding space at the end of my audio. I don't know which of these individual actions made it work and I'm not going to mess with it! So relieved it is working now and the content is now published!

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I've had users complain that sometimes my narrated tutorials have the first part of the audio cut off. However, it is not consistent. Sometimes the same tutorial's audio works fine when restarting. Any ideas?
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Keynote 6.5 audio cuts off in the middle of a recording

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Message was edited by: Coyotegyrl

Adobe Media Encoder cuts off video layer when the Ultra Key effect is applied

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Beginning of audio cut off

I am having issues with several tutorials I am developing.
Not every slide, but many have a narration. There is plenty of room
at the front of the audio (silence) and I have even tried moving
the audio down the timeline a second or so, yet when I publish it
and preview it, some frames the first few seconds of the audio is
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Hello kcore66,
Would it be possible for you to upload one of the files in
question so that I can take a look. In Captivate 1.01 there is an
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HTH
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Hi all,
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Hello kcore66,
Would it be possible for you to upload one of the files in
question so that I can take a look. In Captivate 1.01 there is an
intermittent problem where sometimes the audio is either cut off or
just doesn't play when you publish / preview. To get around this
simply moving the audio object back and forth along the timeline
and then positioning it back in it's original position works 9
times out of 10.
HTH
Regards,
Mark

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Adobe Presenter Audio Cut Off

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