? Adobe PSE France

Bonjour
Y a t il un service en Francais ?
Après changement de carte mère sur Mac Book Pro, impossible de valider une nouvelle licence bundle fournie avec un scanner Epson version PSE Mac Os 9, numéro de série du disque accepté, installation renvoie le message :
Votre installation a rencontré des erreurs
Essayez de redémarrer votre système et de procéder à une nouvelle installation
Incohérence dans la base de données du programme d'installation. Redémarrez votre ordinateur et recommencez l'installation
Bien déçu de cette situation !!!
Cordialement
Ed
Hello
Y is there a service in French?
After changing motherboard on Mac Book Pro, I can't validate a new license bundle (PSE 9 Mac Os) came with an Epson Scanner. Epson
Serial number accepted
Installer returns the message:
Your installation encountered errors
Try restarting your system and perform a new installation
Inconsistency in the database setup. Restart your computer and start the installation
Although disappointed with this situation!
SY
Ed

The system requirements for PSE 9 are :
1.6 GHz or faster processor
Microsoft® Windows® XP with Service Pack 2 or 3, Windows Vista®, or Windows 7
1 GB of RAM (2 GB for HD video functions)
3 GB of available hard-disk space (additional free space required during installation)
Color monitor with 16-bit color video card
1024 x 576 display resolution at 96 dpi or less
Microsoft DirectX 9 compatible display driver
DVD-ROM drive
QuickTime 7 software (required if importing QuickTime formats)
Internet connection required for Internet-based services
Try running it 32 bit mode on Windows 7.
What errors do you get while installing?

Similar Messages

Comment récupérer mes données IPTC (remarques, légendes..) perdues en migrant d'Adobe PSE 4 à PSE12?

* J’ai acheté Adobe Photoshop Eléments 12 le 4 octobre 2013 car j’ai changé d’ordinateur (un I-Mac de bureau pour remplacer mon PC portable Asus.)
En effet, je possédais depuis 2006 Adobe Photoshop Eléments 4 (pour PC) et il m’était donc impossible d’utiliser ce logiciel sur mon I-Mac.
* J’aurais pu me contenter du logiciel I-Photo d’Apple, mais je ne voulais pas perdre tous les commentaires (Légendes, Remarques...) que j’écrivais pour chaque photo dans la Palette Propriétés -> Onglet Général de l’Organiseur. Et ceci depuis de nombreuses années et donc pour des milliers de photos!
* Or, j’ai été très déçue car si les métadonnées Exif (en provenance de l’appareil photo) ont bien été conservées au cours de la migration des photos du PC au Mac, il n’en a pas été de même pour les données que j’avais rédigées (métadonnées IPTC, d’après un livre sur l’initiation à Adobe PSE 11 que j’ai consulté.)
J’ai donc fait de nombreuses recherches à ce sujet sur des livres, dans l’aide d’Adobe PSE, auprès de différentes personnes censées être qualifiées en informatique. En vain!!
* Y a-il donc une solution? J’ai failli supprimer mes photos sur le Mac et recommencer leur transfert à partir du PC...mais je crains d’obtenir le même résultat, avec des complications en plus.
* J’ai bien lu sur la petite brochure livrée avec le DVD le paragraphe «Conversion d’un catalogue d’une version précédente» page 7. Je pense avoir fait la conversion demandée lorsqu’on passe d’une version d’Adobe PSE à une autre. Mais je ne m’en souviens pas bien. Et il se greffe ici le passage d’un PC à un Mac.
* J’ai essayé aussi d’utiliser la commande «Appliquer des métadonnées aux fichiers» dans Fichier de l’organiseur. Pas de résultat non plus.
* J’ai constaté également que dans la version 12, si on veut par exemple modifier des données IPTC, une grande fenêtre s’ouvre au bas de laquelle on doit cliquer sur Enregistrer. Or, dans la version 4, aucune commande Enregistrer de ce type n’existait après la rédaction ou la modification des légendes et remarques dans la palette Propriétés. Cependant, ces données étaient bien sûr conservées d’une consultation à l’autre sur le PC.
Je vous remercie par avance pour votre aide car la perte de cette véritable banque de données personnelles serait pour moi irréparable.

Le 24/10/13
A MichelBParis,
1. Merci pour votre réponse rapide. Je me suis donc rendue ce jour sur le site indiqué et l'ai rapidement parcouru.
Il est exact que, si vous pouviez me faire parvenir une traduction , ce ne serait pas de refus! J'attendrai que vous ayez le temps, soyez sans crainte… Car je crains que la traduction par Google, que je vais néanmoins tenter, soit plutôt approximative.
2. Cependant, j'ai l'impression qu'au mieux, il est question d'un transfert de photos depuis PSE 9 sur Windows vers Mac OS. Pour ma part, ma version d'Adobe PSE était plus ancienne puisqu'il s'agissait de la 4.
Par ailleurs, autre information: j'ai fait ce transfert de Windows XP (3) vers Mac OSX 10.8 Mountain Lion.
De plus, j'ai l'impression que l'on ne parle pas du type de données que j'ai perdues, soit des informations rédigées par moi-même.
3. Je dois vous dire aussi qu'en début de semaine, je m'étais adressée à Adobe France par téléphone et que la personne que j'ai eu n'a pas su me répondre à ce sujet et m'a envoyé un lien m'invitant à entrer en contact avec un "concepteur américain d'Adobe" par l'envoi de mon texte traduit en anglais.
J'ai donc recherché à partir de ce lien, suis tombée sur le forum d'Adobe et j'ai cru pouvoir envoyer mon texte en français. Et vous l'avez lu!
4. Mais pour envoyer quand même mon texte en anglais (traduction Google…), j'ai alors essayé de le faire sous mon pseudo (martagon) et n'y suis pas parvenue. Comment faire? De toutes façons, je doute qu'il tombe entre les mains d'un concepteur…
5. Pour répondre à votre question, j'ai effectivement acheté le coffret d'Adobe PSE 12 qui contient un DVD pour Mac et un pour PC. Dommage que cela n'ait pas été le cas en 2006 où seule la version PC m'avait été livrée.
J'ai effectivement toujours ma version PSE 4.0 sur mon ancien PC.
J'avais bien pensé installer PSE 12 sur le PC puisque j'ai le disque, mais je ne voyais pas où cela me conduirait.
Et j'ai eu peur de perdre alors toutes ces données IPTC sur le PC aussi (donc définitivement), puisque, toujours à la page7 de la brochure "Prise en main" de PSE 12, il est écrit: "La conversion d'un catalogue est une procédure unique. Dès lors que vous convertissez un catalogue, vous ne pouvez plus l'utiliser dans les versions précédentes."
Voyez vous comment procéder?
Sans négliger que mon PC étant ancien et limité (100 Go), je comptais très vite le décharger de mes albums photos pour les utiliser uniquement sur l'I-Mac (1 To.)
En espérant que ces précisions vous seront utiles pour me suggérer une solution. Avec mes remerciements et bien cordialement.
Liliane Marron.
Liliane Marron.
Le 22 oct. 2013 à 20:45, MichelBParis <[email protected]> a écrit :
Re: Comment récupérer mes données IPTC (remarques, légendes..) perdues en migrant d'Adobe PSE 4 à PSE12?
created by MichelBParis in Photoshop Elements - View the full discussion
La réponse sur la bonne méthode pour récupérer vos données est décrite dans ce document (malheureusement il ne semble pas y avoir de traduction française).
http://helpx.adobe.com/photoshop-elements/kb/backup-restore-move-catal og-photoshop.html#main_Transfer_your_catalog_from_Windows_to_Mac_OS
Pouvez-vous vous faire aider pour la traduction ? Sinon, laissez moi un jour ou deux pour que je le fasse.
Tant que vous avez votre version PSE4 sur l'ancien PC, le transfert est possible. Cela suppose que vous installiez une copie de PSE12 sur l'ancien PC : soit la version livrée avec le coffret, soit une version d'évaluation téléchargée.
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In adobe pse and nikon nx2, I open 2 images, select in 1 a head, copy, open image 2 and paste, than only the outlines of the selection apears but no head. who knows this problem?

in adobe PSE and in Nion NX2, I open 2 group Photos, select a head in photo 1 and copy, go to photo 2 and paste. Than only the selection-line
appears and no head is visible! Who can tell me what is going wrong? Thanks: Max.

I am sorry to have to point out to you that you have changed SpryMenuBasicSkin.css so much that it is impossible to render any assistance.
To start with, the menubar has an ID of MenuBar, yet in the CSS I only see this referenced as a CLASS as in
.MenuBar {
background-color:#cccccc;
font-family: Arial, Helvetica, sans-serif; /* Specify fonts on on MenuBar and subMenu MenuItemContainer, so MenuItemContainer,
MenuItem, and MenuItemLabel
at a given level all use same definition for ems.
Note that this means the size is also inherited to child submenus,
so use caution in using relative sizes other than
100% on submenu fonts. */
font-weight: normal;
font-size: 16px;
font-style: normal;
padding:0;
border-color: #ffffff #ffffff #ffffff #ffffff;
border-width:0px;
border-style: none none none none;
I would suggest to start again.
Once you have done that, supply a link to your site and we will assist you further.
Gramps

Need help with a copy of an old document Using Adobe PSE 8.0

I have a copy of a document (Will) written in ink, in 1782. The problem is, about half of the ink has faded over time, so that only the bottom portion of the Will is still readable. I wish to be able to alter the image so that somehow someway I will be able to read the "faded" ink. I have three different copies of this document, as people attempted to copy the document, as best they could. I have been (told) that one image is very close to what the actual document looks like. I'm not experienced, in altering scanning settings (ex. HP Officejet 6500, All-in-One). I know how to scan documents (at the simpliest level), but I'm not very experienced in using the Adobe PSE 8.0 software. So, I don't know if it's capable of helping me with this problem or not. The ink is very faded, you can still see most of the words (of the faded ink) but just not enough to be able to decern what each word is. Transcribing this Will, is of the utmost importance, because it may lead to answers about the family of this individual. Any tuturials or suggestions, would be greatly appreciated. Thank you, for your time, consideration, and cooperation, I truly appreciate it.

These are two samples of the "faded ink", that I want to resurrect, so to speak. I scanned them in grayscale.

Adobe PSE 9 on Windows 7 64 Bit

Can Adobe PSE 9 be installed and operated from a computer with Windows 7 64 Bit OS? I tried to install the program and encountered a number of errors on the computer. I am trying to determine if this is a conflict with the software, or a sign of a seperate issue with the computer,
Thanks!

The system requirements for PSE 9 are :
1.6 GHz or faster processor
Microsoft® Windows® XP with Service Pack 2 or 3, Windows Vista®, or Windows 7
1 GB of RAM (2 GB for HD video functions)
3 GB of available hard-disk space (additional free space required during installation)
Color monitor with 16-bit color video card
1024 x 576 display resolution at 96 dpi or less
Microsoft DirectX 9 compatible display driver
DVD-ROM drive
QuickTime 7 software (required if importing QuickTime formats)
Internet connection required for Internet-based services
Try running it 32 bit mode on Windows 7.
What errors do you get while installing?

I use a lot of Adobe PSE programs, especially PSE 9. All of a sudden PSE 9 became dysfunctional. The cursor won't respond. Do I have to buy PSE 9 again ?

I use a lot of Adobe PSE products (photography) especially PSE 9. All of a sudden, the cursor on PSE 9 began to malfunction. It won't respond to some of the tools, it'll pick the wrong tool, etc. Do I jave to rebuy another new version of PSE 9 or simply move on ?

Reset the tools. Click on the little arrow, top left, on the option bar of one of the tools. That may fix it.
If not, suggest that you reset preferences to default.
Window
Step 1. Hold down the Alt + Ctrl + Shift keys as you click on the icon to open Elements. When asked if you want to delete the settings file, say yes.
Step 2. Reset the preferences as above.
Step 3. Close Elements and let the file regenerate.
Macintosh
Step 1. Hold down the Opt + Cmd + Shift keys as you click on the icon to open Elements. When asked if you want to delete the settings file, say yes.
Step 2. Reset the preferences as above.
Step 3. Close Elements and let the file regenerate.

Adobe PSE 11 won't install: error 1321

I bought adobe PSE 11, when installing, error 1321: "Installer has unsufficient privelages to modify c:\windows\installer" appears. I have tried running as admin, but nothing . What do I do?

The installer was probably unable to write all the required files to disk. Consult your system administrator. If you are the sole administrator see these notes. They relate to Creative Suite but may help you to analyze the problem. If in doubt contact Adobe Installation Support Team.
http://helpx.adobe.com/creative-suite/kb/error-1321-or-1309-install.html

Adobe PSE hard drive space

I am in the process of moving pictures (using Move in Windows) from my hard drive to an external hard drive. When completed there is still an image of the picture remaining in Adobe PSE which is not connected. I have not removed in from the catalog yet.
My question is, is this image a duplicate copy of the original? If not what would be the hard drive space it is taking up relative to the original?
Please note this is not my Backup, but am using the external drive to store files I seldom will be using.
Thank you
Harv

I am in the process of moving pictures (using Move in Windows) from my hard drive to an external hard drive. When completed there is still an image of the picture remaining in Adobe PSE which is not connected. I have not removed in from the catalog yet.
My question is, is this image a duplicate copy of the original? If not what would be the hard drive space it is taking up relative to the original?
You most definitely should not be using Windows to move photos that have been imported into the Organizer. This disconnects the photos. You will not be able to do anything with the photos from Organizer until you reconnect them. There are several ways to reconnect the photos. Once you fix this problem, you should only use the Organizer to move your photos from one disk to another. Use folder location view (alt-ctrl-3) to do this.
Your photos are not, and never were, in the Organizer. They exist on your hard disk, and Organizer contains a pointer to the actual photo. The photo you see in the Organizer is a small thumbnail, not your original photo, which remains on your hard disk wherever you put it. The thumbnail takes up only a very little space.

Adobe PSE 8 Can't Email Photos

Hello. I'm helping a friend who is running Adobe Photoshop Elements 8 on Windows 7 64 bit Home Premium. He wants to email
photos from within the program. However I'm hitting two different problems:
1) If I select "Windows Mail" as my email client then I get the message:
"Elements Organizer could not finish creating your E-mail message. Alternatively, you can use the Adobe E-mail Service via the Elements Organizer Preferences Dialog."
2) Ok so I select Adobe e-mail service. If I try that then when we try and hit next to send the message the program freezes. A new hidden window spawns called "New Message". It will sit like that forever. If I kill the pse 8 "New Message" window then pse 8 unfreezes but no email is ever sent.
I do computer support for a living so I'm comfortable around one. Here the things I tried:
1) Found an Adobe knowledge base that acknowleged a limitation with windows 7 "Windows Live Mail" (instead of Vista's "Windows Mail"). The KB had me inject a few registry keys that told your default mail client were the dlls were for windows live mail. This did not resolve the issue.
2) Uninstalled/Reinstalled PSE 8. Still both problems remained.
3) Whacked every unneed applications/process still no love.
4) Checked for a proxy inteferring with adobe email service. No proxy settings set
5) Reset the preferences file for PSE8
6) I setup a test machine at home with a fresh install of windows 7 and a fresh install of Adobe PSE 8. The email through Windows Live Mail still didn't work. I'm convinced its unsupported by PSE8 on Windows 7 64 bit but Adobe Customer Service told me otherwise. Unfortunately I wasn't at the computer at the time I called them to try troubleshooting with them. However the Adobe e-mail service did work on my test machine so there must be something preventing it on my friend's machine (permissions, corruption, dependency missing?)
I'm up for any suggestions.

I have followed similar approaches as you have outlined in your post. I spoke with the Adobe techs and was told Adobe is aware of the failing and I quote, "We are working on a fix and hope to have it implemented within the next six month."
Bad news that was two (2) years ago. As of this writing and unless a "fix" has been implemented that I am not aware of, Adobe PSE software will not run an Adobe e-mail program on Windows XP or 7.
I submit a working remedy that being to use one of the two (2) remaining alternatives included in the PSE 8 software package.
Not intending to be boring but to be sure we are on the same page, go to Edit, select Preferences, select sharing, in the e-mail Settings box I have selected the Microsoft Outlook option. I tried Windows mail and it gave my system a few problems so I went back to Outlook.
An annoyance is the Recipients once entered are entered in a temporary fashion and must be re-entered each time I shut the PSE 8 down. Another deficiency awaiting the miraculous cure that now appears to be two (2) years over due.
Please note, be sure to have Outlook mail up and running so you can monitor the transmission progress.
As an aside my system is running Windows 7.

The file archive part of adobe pse 11 is missing you neeed all parts in the same folder in order to

the file archive part of adobe pse 11 is missing you neeed all parts in the same folder in order to extract, please dowwnload all parts, this is the messsgae i keep getting when trying to dowmload pse 11 on to windows

Try extracting all of the files from the zip file first. I received this same error when trying to run the exe from within the zip.

Issues with Adobe PSE 12 and Premier Elements 12 plus DiskWarrior 4.4

Since upgrading to the final version of OS X 10.10 Yoesemite I have issues with Adobe PSE 12 and Premier Elements 12 plus DiskWarrior 4.4. I don't recall their being any issues while I went through the Beta testing process. The Adobe products (PSE and PE) give me a configuration message "error 16" and it tells me to uninstall and reinstall. I have done this a few times/ It seems to go through the whole install process until the startup where it crashes. I downloaded PSE 11 and at least it starts up but I haven't used it to do anything. Also DiskWarrior 4.4 does not load up from the hard drive anymore (error message) and when I boot it up from disk is doesn't give me the option of correcting permission when repairing files and folders.
At lease all of otheother software including Photoshop Lightroom 5.6 seem to be working.
Very sad

Barbara,
Yes, I accessed the "updates" menu from the Help pull-down menu. I also accessed the updates using the Mac Terminal application with results shown in my original post. Regardless of whether I used the Help menu or the Mac Terminal app, the AAM tool still responded with:
Update Failed
   Updates could not be applied
   The error log file may help you in identifying the problem. The, try updating again. If the problems persist, contact customer support for further assistance.
The error log file read as follows:
   Photoshop Camera Raw 8.5
   There was an error installing this update. Please quit and try again later. Error Code: U44M1I210
   Looking at the the output of the Mac Terminal app, it shows:
   ... hdiutil: attach failed - no mountable file systems
   Is this relevant?
Regarding your follow-up message pointing to:
Update 12.1 installation errors | Photoshop Elements, Premiere Elements,
the files referenced in this link are present, are correctly named, and they are in the correct locations, so it would appear that these issues are not related to the ACR 8.5 update problem
Thanks

Where I find differences or news to ACR 9.0 (Adobe PSE)?

Yesterday I've done the update to ACR 9.0 for Adobe PSE. Can I find anywhere the news or differences for the new version?
Thomas

Thomas,
For Elements, it only supports new cameras:
Camera Raw 9 now available

Access to bonus backgrounds, graphics, etc in Adobe PSE 7?

How can I gain access to bonus backgrounds, graphics, etc in Adobe PSE 7 if Photoshop.com services have been shut down? I have been using the bonus backgrounds and such from Photoshop.com for several years to design Christmas cards for my photography clients. Now, my Photoshop.com membership doesn't exist, so I can't use those backgrounds and graphics. Is there a way to go around this or to gain access to those bonus items?

Any that you have already used are on your computer--you only have to download them the first time you use them. If you haven't already downloaded them, then yes, you're right--they're no longer available.

Cannot find Adobe PSE 10 download

I bought the download of Adobe Photoshop Elements 10 on November 23rd 2011. I have the serial number for it.
Recently I uninnstalled it before installing the trial version of Adobe PSE 11. I have uninstalled the trial of Adobe PSE 11 -it does not offer any great improvements over verson 10.
When I looked for the Adobe PSE 10 download under my account, I was shocked to find no record of the purchase and no link to download Adobe PSE 10 again. I added the serial number to see whether it changes the situation.
Someone in Adobe must have the link to dowmload Adobe PSE 10 again.
How do I access it?

I have only one Adobe ID. Adobe PSE 10 was purchased directly from Adobe. The order number was: #AD004449239. I can send scanned copies of the order confirmation and e-mail with the serial number which I received on November 23 2011.
Where is the direct download link for Adobe PSE 10?
It looks like Adobe has messed up.

Adobe PSE 8 + Epson Stylus Photo PX710W - Cannot Get This Combo to Work

Hi All
Apologies for length of posting but I am really at the end of my tether with this. I should say that prints from this printer have not impressed me even from when I first received it about a month ago when I was printing from Epson Easyprint software. They looked washed out and not at all vibrant and I was using Epson inks and papers. However things got a whole lot worse when I started to use PSE8 which gave prints that were far darker than those on screen. Interestingly the best prints so far came from me simply inserting my SD card directly into the printer this morning but obviously that gives little-to-no control over manipulation.
So, if somebody could help me I would really appreciate it. Here are my latest settings:
Snow Leopard 10.6.4
Macbook Pro 2.66 GHz Intel Core Duo
Epson Stylus Photo PX710W
Adobe PSE 8 (Mac)
Note that I spent the whole of yesterday working on this to the stage where I uninstalled and reinstalled all of the Epson stuff. I also consulted the following link (and related links) and downloaded the latest Mac Updater from the Epson US site.
http://discussions.apple.com/message.jspa?messageID=10609503
My latest print driver from the Epson CD is showing as version 6.61
I also loaded Epson ICC profiles
I have calibrated my monitor using the Eye-One display 2.
When I print in PSE I am choosing:
Colour Settings: Always Optimise Colour for Computer Screens (I chose this because my photo file is showing as sRGB)
Colour Management:
Colour Handling: Photoshop Handles Colour (I disabled Printer Colour Management in another menu)
Image Space: sRGB IEC61966-2.1
Printer Profile: SPPXTX 810 710 Epson Glossy
Rendering Intent: Relative Colorimetric
I truly hope this is a case of user error on my part so all advice welcome. Or just let me know if oyu know of a better printer:)
Many thanks
L

I also had enough with Epson Stylus Photo PX710W... I am buying a new printer. I have tried everything to make it print from photoshop nice vivid colors, if you consider i am using a very well calibrated monitor special for video editing. i used also Dekke settings for Colors and are not even close to the original when printed and i can't seem to figure out whats the problem. I disabled printer color management and let photoshop handle it. I tried Adobe RGB, i tried Epson Standar bla bla bla... I searched the subject very deeply as to inform everybody before posting anything that i have no problem with my videos whatsoever. I have tried numerous settings (almost all photoshop could offer) and have consumed a lot of ink and printed thousands the same picture to compare the settings and wrote with a marker on it each times the combination of settings that i did. Not even close... I realized only one thing just to also let others know and get them out of trouble... Epson Stylus Photo PX710W + Mac = Disaster! Good for windows yes, but buying a Epson Stylus Photo PX710W for your Mac? FORGET IT! I'm throwing it to the waste bin or i will just give it away to someone for free.

? Adobe PSE France

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