Adobe reader crash continuosly iPad air

Why its happening When i editing a document?

Could you read the following document and see if it helps reduce the frequency of low memory termination/crash?
Help: Frequent crashes on iOS
Thank you.

Similar Messages

  • Updated Adobe AIR and now Adobe reader crashes when trying to open PDFs created by Livescribe

    Adobe AIR auto-updated earlier this afternoon, and now every time I try to open a PDF created by Livescribe, Adobe Reader crashes.
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    Adobe AIR ver. 3.5.0.1060
    Windows 7 Pro, SP1
    I have tried uninstalling/reinstalling both AIR and Reader, to no avail. I can provide install log for AIR if needed (just need to know how to upload it, or if you'd rather me paste the text).
    Thanks for any help,
    -Rick

    Hi Rick,
    I'm surprised that the AIR update would cause Reader to crash.  I received an update to Reader recently (yesterday I think), could this have also occurred on your system?  Regardless, we should be able to drop back to an earlier version of AIR to try it out.  Just uninstall and then grab AIR 3.4 located here:
    http://download.macromedia.com/air/win/download/3.4/AdobeAIRInstaller.exe
    Please let me know if this helps.
    Thanks,
    Chris

  • TS3274 why does ibooks crash on ipad air using 8.02?

    why does ibooks crash on ipad air using 8.02?

    Hi DizzyTaco2,
    If you are having issues with an Apple application such as iBooks freezing or quitting unexpectedly on your iPad, you may want to try some things to troubleshoot.
    First, quit all running applications and test again -
    iOS: Force an app to close
    Next, I would try restarting the iPhone -
    Turn your iOS device off and on (restart) and reset
    If the issue is still present, you may want to restore the iPhone as a new device -
    iOS: How to back up your data and set up your device as a new device
    Thanks for using Apple Support Communities.
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    Brett L  

  • Safai crashing on iPad Air

    Safari crashes on iPad Air. Rebooted, deleated history and cache and it still crashes at least once a day.

    Safari has some bugs. Report your problems to Apple at http://www.apple.com/feedback/ipad.html
    Hope for some fixes in iOS 7.1.

  • Adobe reader crash when open

    I haven't been able to open adobe reader on my iPad for the pass two days. Each time I attempt to open the app it crashes immediately.
    is there a way to to solve this problem?
    I really don't  want to reinstall the app because I have a lot of files/Ebooks on it and redownloading everything back in will be a pain in my ***.
    Thanks.

    Try resetting your iPad. Hold down the Home and Sleep/Wake buttons at the same time. Keep holding them until you see the Apple logo, then let go. The iPad will reset itself.
    The other thing you can do is to remove Reader from memory, then relaunch it: Click on the Home button. Then double-click on the Home button to see the row of apps in memory. Press and hold down on the Reader app until you see the apps "jiggle" and see red delete signs. Click on the Reader app. Click the Home button and reload Reader.

  • Why dont i ever see downloaded pdfs in the "documents section" in adobe reader on my ipad?

    Why dont i ever see downloaded pdfs in the "documents section" in adobe reader on my ipad? They only stay in the Acrobat.com section and when I try to move them the "documents" partion is not listed as an option. Only the folders i have within acrobat.com are listed

    The pdfs have been uploaded to Acrobat .com (from my computer) I open the Adobe reader on my ipad and see them in the acrobat partition of the reader. I tap on them and they open.  To test whether they were truly downloaded ,I turn off wifi and they still open. I consider this "downloaded" BUT... they stay in the acrobat.com partition of the reader. Nothing ever goes or lives in the "Documents" partition..nor can I move anything there.....Why not? What is the"documents" partition there for if nothing lives or can be moved there?

  • I am trying to download adobe reader for my macbook air but it keeps stopping at 44%. I have downloaded the latest updates for my mac and retried numerous times. Please advise. Thank you

    I am trying to download adobe reader for my macbook air but it keeps stopping at 44%. I have downloaded the latest updates for my mac and retried numerous times. Please advise. Thank you

    As posted about a dozen times every day, try the offline installer from http://get.adobe.com/reader/enterprise/

  • Can I use more than one version of Adobe Reader on an iPad, 8.1 touch and 11.1

    Can I use more than one version of Adobe Reader on an iPad  adobe Reader Touch and Reader 11.1 .  .  I use Acrobat XI Pro although I had some old files that were stored on adobe.com from a prior version of acrobat 9 student edition.
    I guess the same question for my Surface Pro2 Computer might apply, although I gather from what I read that you shouldn't have two versions of reader on a computer.

    If I may add a qualification: on a device running full Windows 8, you may have both Adobe Reader Touch and Adobe Reader (normal desktop edition). This does not apply to the primitive devices which cannot run desktop apps (running "Windows RT"), and while I may be wrong, I believe that the Surface 2 is such a device.

  • How to restore files from Adobe Reader for iOS (iPad)?

    I started using Adobe Reader for iOS to annote and comment pdf files. I used the Adobe Reader for Mac OS to upload the files to the Acrobat.com cloud.
    Opening the files on iPad worked pretty straight forward and I started editing the pdf right away. When opening the pdf again a couple of days later on iPad, the app downloaded the pdf again in an older version with a couple of annotations present, but a couple of the more recent missing. This is a very disturbing behaviour since I cannot understand why it would sync an older version of the pdf from the cloud over the newer one. Luckily, this was no very important edit, but I will be very hesitant to use this feature in the future if there is a likelyhood for this happening again. Is there any possibility to recover the file with the original edits from the iPad?
    The second thing that I don't understand is the mismatch of files shown in the adobe creative cloud and on acrobat.com when using the acrobat reader. 2 of the files I uploaded can be seen in both the adobe creative cloud and in the 'acrobat.com' cloud (is that a different thing?) as can be accessed from adobe reader on Mac OS. However, there are also files that can be accessed exclusively from the adobe creative cloud and files that can be accessed exclusively from the 'acrobat.com' cloud. I don't really understand the difference and how to sync the two.
    Help is highly appreciated. Thanks!

    AnAppleADay,
    I personally agree that having two separate Adobe cloud storage services (Acrobat.com and Creative Cloud) is confusing and undesirable.  However, I am not able to speculate on Adobe products or services in future releases.
    There is no direct way to download files on Acrobat.com to your iPad/iPhone.  However, you can download files from Acrobat.com via the web browser interface (https://cloud.acrobat.com/files) on your Windows or Mac desktop/laptop computer.
    Then you can (a) email them to yourself and open them in Adobe Reader on your iPad, which results in storing the files locally on your iPad, or (b) use the desktop version of iTunes to transfer the files from your computer to your iPad.  (It's convoluted.  But I am not aware of any other options.)  However, if you uninstall Adobe Reader for iOS, the operating system will erase all of associated application data including locally stored PDF documents.
    I suspect that your problem is related to changes not being saved to Acrobat.com properly (not about syncing to an older version).  When you make a lot of changes to a PDF document (e.g adding annotations or filling out forms), I'd recommend closing the modified PDF document occasionally, which forces Adobe Reader to save the changes to Acrobat.com.  You will have less chance of losing changes due to unexpected problems or defects in Adobe Reader.
    Please let us know if you know the steps to reproduce the problem (of losing changes) with a particular file on Acrobat.com.  We can investigate the problem.
    Thank you.

  • In adobe reader app on iPad, I have a PDF document that added notes and comments to.  Once I left the document and returned to it, the notes and comments were gone.  Where are they?  I clicked "save" and "done" buttons after I entered text.

    In adobe reader app on iPad, I have a PDF document that added notes and comments to.  Once I left the document and returned to it, the notes and comments were gone.  Where are they?  I clicked "save" and "done" buttons after I entered text.

    The application auto-saves your input when you close the document.  If you left the document, as you state, the notes/comments should have been saved and should have been visible the next time you opened the document with the Mobile Reader (note that if you are opening the document with another app such as Apple's built in PDF Viewer, things like notes/comments may not be visible).  Also note that if you are doing an Open In... from another app (like Dropbox), the version of the document in Dropbox does not update; only the version of the document in the Mobile Reader is updated.
    Would it be possible to send a video of the problem you are encountering to [email protected] so that we can try to help?

  • How do I save PDF documents in Adobe Reader on my iPad?

    I add files to my Adobe Reader on my iPad from Acrobat.com. They show up as recent and they disappear after a while.  Contrary to what I was told on this site earlier (items don't disappear in recents unless it is to full), my documents/files do disappear.  I was working on a document earlier and now 3 hours later ii's gone. I don't always have access to wireless enternet when I need to open the documents.  Also,when I download (or what ever it's called when you open them up on an iPad), the notes and highlights that I did on the document have disappeared. 

    I apologize for misunderstanding your comment. It's easy to misunderstand what we read here and often I find that if I just ask more questions people are frustrated so I erred on the side of providing information rather than witholding it and asking more questions. If you are frustrated I apologize, but being abusive doesn't help any of us =). Everyone in these forums who is trying to help is a volunteer. I happen to be paid by Adobe to build the Reader but I volunteer in the forums during my lunch hour or extending my day to answer questions. I'm doing my best.
    My understanding of our cache is limited, but it looks to me like our current Acrobat.com cache is 100 megabytes. We will start pushing files out of the cache from the least recently used forward until the cache size is less than 100MB. We don't currently have a way to explicitly mark Acrobat.com files to be saved locally. One way to achieve this would be to open the file from Adobe Reader into another app and then open it again in Adobe Reader which will place it in your Documents. Alternatively, you can use iTunes to add the files to your Documents from your Desktop after downloading them from Acrobat.com. I recognize that this is a little strange and will result in 2 copies of the document (one in the Acrobat.com cache and one in Documents) but I wanted to provide the option. I've emailed another engineer to verify my understanding of the cache and to see if she can provide a better workaround.

  • How do you open a PDF using Adobe Reader on your IPad in IBook?

    How do you open a PDF File using Adobe Reader on your IPad When in IBook?

    You can't. When you're in most of the PDF readers, the Share button gives you the option of Open In another app. But iBooks does not.
    You need to add your PDFs through the iTunes method which Alec wrote about here:
    http://forums.adobe.com/thread/1040579?tstart=0
    Or you can use another way of transferring your PDF to the iPad, like Dropbox. You install the Dropbox app on your iPad and copy your PDF from Dropbox (cloud application). It opens in Dropbox app and you use the Share icon to move it into Reader.

  • Large PDF in Adobe Reader on my iPad

    I have a large PDF ( over 400 pages) but when I open in Adobe Reader on my iPad I can only get to the first 100 pages or so.  Am I doing something wrong?  Thanks for any help.*

    Is it possible to share the file? It's possible that the document is corrupted, but it's also always possible that there is a bug. If you can share the file I'd appreciate it!

  • Opening text book in adobe reader on my ipad

    The textbooks for my school need to be opened in adobe reader and then I am prompted to enter my login information to unlock the book.  When I open it in adobe reader on my ipad, the keyboard will not appear so that I can enter my information.  What am I doing wrong?!
    Thanks!

    Many universities use a third party "protection" mechanism that requires the desktop version of the Adobe Reader to view. Unfortunately, there is no solution for viewing these documents on iOS.

  • Adobe reader crashes when 2 fillable PDF's are open

    We are having trouble with Adobe reader on all levels. versions 9 10 and 11 are having this problem. When we have 2 fillable PDF's open and we Tab in one or copy and paste from one to another the program crashes with no warnings. It will close both files down like we had pressed the Close buttons. Acrord32.exe crashes each time is what i have noticed. I have not messed with Registry yet because I didn't think it would be needed at this moment since it is multiple computers. This is what I have done to try and fix this error and other pertinent information:
    -Changed 3D settings
    -Changed Security Settings
    -upgraded from 9 to 10, 9 to 11, 11 to 10, 11 to 9, and it has been set back to 11 now
    -uninstalled, reinstalled
    -Broke some files and repaired the program
    -tested on multiple computers with same results
    -All systems are XP. on 7 it seems to be stable
    -tested multiple forms with same results
    If you need more information please let me know. Thank you for any help you can give me.
    Thanks again,

    I have adobe reader 11.0.09 installed on Windows 2008 R2 configured as Terminal server with Citrix XenApp 6.5 installed. The Server is hosting on average 14 - 15 simultaneous sessions. Adobe reader is installed on the server. The server is provisioned via Citrix Provisioning server 6.x
    The problem:
    The User with regular credentials opens two PDF files with writable fields at the same time. The user accesses the environment via remote access with Citrix receiver installed on his / her local desktop. The user fills up the text field on the first form and copies the text from the fields of first form to the appropriate fields of the second form. After few minutes adobe reader crashes.
    After I was investigating the issue, I found that at certain point the application crashes and throws a record into the ProcMon list
    More details from ProcMon
    After the crash of the application, the highlighted section in the snapshot above disappears and the application at this time is dead.
    This issue happens only when the PDF forms are opened with Adobe reader on Windows 2008R2. I have tested Adobe Reader 11.0.7 and 11.0.8 all of them are crashing the same way.
    Help is more than welcome.
    Thank You

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