Adobe reader has stopped working error message after installing reader XI on windows 7
Adobe reader has stopped working error message when loading reader after installing reader XI on windows 7.
Does anybody know why ?
Dear Pat,
Thank you for your reply.
It is Ver. 11.0.06 for Acrobat XI
No, I can't open the Reader at all. The error message box popped up immediately when I run the Reader
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Please, help me resolve this issue.Duplicate of https://forums.adobe.com/thread/1469330
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Besides, if issue insists, please follow the steps below to generate a dump file:
1. Create a new folder (named New folder)under C: drive.
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===
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\explorer.exe]
"DumpFolder"=hex(2):43,00,3a,00,5c,00,4e,00,65,00,77,00,20,00,66,00,6f,00,6c,\
00,64,00,65,00,72,00,00,00
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===
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Best regards
Michael Shao
TechNet Community Support
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