Adobe Reader Not Working after OS 2 UPGRADE

Hope someone can help with this issue.  Updated to OS 2, but now the Adobe Reader does not work.  Since this was a new device and the upgrade started automatically, I have no idea if Adobe Reader worked in the previous OS version - from the forums, it seem to work.  The shortcut icon is still there but when you click on it,  Adobe Reader opens but is non-functional.  Clicking on a PDF does nothing.  I then tried to uninstall it in My World in Blackberry World Apps.  In the Installed section, it shows Adobe Reader as being installed but I noticed that the Delete button was greyed out so I could not uninstall it for a reinstall.
It was interesting to note that when I tried to find Adobe Reader in BB World Apps, there was no listing for Adobe Reader.
Does anyone else have the same issue?  Hopefully there is a solution for this problem.  Is there another alternative app to Adobe Reader?  Thanks.

Here is a quick test if to check if your Adobe Reader is currently working properly within its current confinement. Open the app and click on ‘Browse’.
If you can browse around, the app is working properly. If you can’t, close Adobe and then open it once more and try to browse.
 If you still can’t browse it is time to ‘Restart’ your PB via the battery icon’s ‘Restart’ option.
Once your PB’s main screen loaded again repeat the test. I am sure you can browse now but don’t open a file yet. We need a ‘known’ conforming PDF file.
Now, this might be a bit of a surprise. Not all PDF files are created equally. Therefore, some PDF files can’t be opened by this Adobe Reader’s version without ‘hanging’ the app as indicated by ’not able to browse anymore’.
Please, download a conforming PDF file like the manual for the Playbook and select ‘Download PDF’ from this BB site:
http://docs.blackberry.com/en/smartphone_users/del​iverables/27018/index.jsp?name=User+Guide+-+BlackB​...
Now open Adobe and select the newly downloaded file: “BlackBerry_Playbook_Tablet_User_Guide—“and it should open all 86 pages. Scroll around. This 2nd test verifies that your Adobe Reader is working because this file was created to follow the Microsoft – Adobe agreed upon standard which the PB is following.
So at this point in time we users have to except that some files are non-conforming and that Adobe Reader version 10.0.3 needs an update.  BTW, I couldn’t find Adobe’s security setting in my PB either (this is not a 'fix' for OS 2 users).
Remember, Adobe cannot open files directly if you browse to your smartphone’s Adobe documents even so they might be ‘conforming’. You have to open these files first via File Manager (found on your main screen) so Adobe gets a trusted link which it stores in its hidden “Recent Document' folder. I guess, this link then allows Adobe to open conforming files which are stored in your smartphone the next time you open this linked  Adobef PDF file without the help of the File Manager.
Your question: Is there another alternative app to Adobe Reader? Contributor sohrabza suggested to use an Android app called ‘Repligo’. I looked a bit into this and it is not yet a downloadable PB app unless you know how to a handle a bar file installation in your Playbook together with their Android version. They also make a Repligo version for the BB smartphone so they know RIM. I can’t believe cerience has not readied the Playbook App store download version to get my $4.99. Many users might want to choose this alternative PDF reader once it is available in the BB AppStore but their website does not give a hint if their app approval is pending with RIM.
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