Adobe Reader - Print Dialoge box is usable

Yesterday I was running Reader ver. 10.1.3 on a Windows 2008 x64 Terminal Server. All users Adobe Reader print dialoge boxes now open up very very large. Any visible font is perhpas 10" tall (see screenshots below). Drop down pick lists don't display text, and neither does any of the buttons (see screenshots below). As long as you just want a standard print, you can press enter to activate the defaulted print button. You can press the ESC key to exit the print dialoge form. Printing is all being done to Networked printers and I get the same screen no matter what printer is set to be the default printer.
Sometimes (rarely) the print dialoge box will display normal size, and it will display the page your going to print, but as per above, there is no text on the buttons or drop down boxes. The sample screenshot below took up my entire 1920x1080 screen and is just a small portion of the dialoge box size. I have to scroll around three screen lengths to get to the other side of the dialoge box. There is no verticle scroll bars, so I can't scroll down to the bootom of the dialoge box. Nor are there any window resize options (see last screenshot below)
Here is a closeup shot of the top LH side of the Dialoge box:
Below is a screenshot of the top RH corner (I had to scroll three window lengths to get to it):
The Word and Excel etc. Print Dialoge boxes are all working ok. I have tested different default printers with the Reader Print Dialoge box window and get the same looking screen.
The first thing I tried was to just reboot the Terminal Server (TS). I was supprised to find that I had the same problem. I tried upgrading to 10.1.4 and rebooted the TS. I still have the same problem. I see that someone else has sort of had a similar issue to mine: http://forums.adobe.com/message/4559861 But don't really see a response on how or if it was resolved.
Anyone have an idea of whats going wrong and how to fix this?
Thanks.

As mentioned above, every now and then people will see a normal sized dialoge box. Here are two examples:
and:
Regards.

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Regards.

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Hi,
In my opinion, it's hard to say your problem caused by KB2909210. Have you tried to uninstall this update for test if your intrant site's problem resolved?
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%%BeginPageSetup
/ovlsetup [ 72 600 V 0 0 -72 600 V 12 830 ] def
/tabsetup [ 72 600 V 0 0 -72 600 V 0 841 ] def
/DeviceRGB dup setcolorspace /colspABC exch def
mysetup concat colspRefresh
Adobe_AGM_Utils begin
[/Label (1)]
[/TrimBox [0 .280029296875 595 841.71997070313]]
[/BleedBox [0 .280029296875 595 841.71997070313]]
[/ArtBox [0 .279999 595 841.72 ]]
]xpdfm
Adobe_AGM_Core/ps gx
false Adobe_AGM_Core/begin_feature gx false {
%%BeginFeature: *PageSize A4
%%EndFeature
} Adobe_AGM_Core/end_feature gx
Adobe_AGM_Core/capture_mysetup gx
Adobe_AGM_Core/driver_media_override gx
[1 0 0 -1 0 842 ]ct
Adobe_AGM_Utils/capture_cpd gx
Adobe_CoolType_Core/ps get exec
Adobe_AGM_Image/ps gx
Adobe_AGM_Image/pt gx
Adobe_CoolType_Core/pt get exec
Adobe_AGM_Core/pt gx
currentdict Adobe_AGM_Utils eq {end} if
%%EndPageSetup
Whereas the next page and subsequence pages follows:
%%BeginPageSetup
/ovlsetup [ 72 600 V 0 0 -72 600 V 12 830 ] def
/tabsetup [ 72 600 V 0 0 -72 600 V 0 841 ] def
/DeviceRGB dup setcolorspace /colspABC exch def
mysetup concat colspRefresh
Adobe_AGM_Utils begin
[/Label (2)]
[/TrimBox [0 .280029296875 595 841.71997070313]]
[/BleedBox [0 .280029296875 595 841.71997070313]]
[/ArtBox [0 .279999 595 841.72 ]]
]xpdfm
Adobe_AGM_Core/ps gx
Adobe_AGM_Utils/capture_cpd gx
Adobe_CoolType_Core/ps get exec
Adobe_AGM_Image/ps gx
Adobe_AGM_Image/pt gx
Adobe_CoolType_Core/pt get exec
Adobe_AGM_Core/pt gx
currentdict Adobe_AGM_Utils eq {end} if
%%EndPageSetup
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8.33333 8.33333 scale
-12 -12 translate
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/ovlsetup [ 72 600 V 0 0 -72 600 V 12 830 ] def
/tabsetup [ 72 600 V 0 0 -72 600 V 0 841 ] def
/DeviceRGB dup setcolorspace /colspABC exch def
mysetup concat colspRefresh
Adobe_AGM_Utils begin
[/Label (1)]
[/TrimBox [0 .280029296875 595 841.71997070313]]
[/BleedBox [0 .280029296875 595 841.71997070313]]
[/ArtBox [0 .279999 595 841.72 ]]
]xpdfm
Adobe_AGM_Core/ps gx
false Adobe_AGM_Core/begin_feature gx false {
%%BeginFeature: *PageSize A4
%%EndFeature
} Adobe_AGM_Core/end_feature gx
Adobe_AGM_Core/capture_mysetup gx
Adobe_AGM_Core/driver_media_override gx
%[1 0 0 -1 0 842 ]ct
8.33333 8.33333 scale
-12 -12 translate
Adobe_AGM_Utils/capture_cpd gx
Adobe_CoolType_Core/ps get exec
Adobe_AGM_Image/ps gx
Adobe_AGM_Image/pt gx
Adobe_CoolType_Core/pt get exec
Adobe_AGM_Core/pt gx
currentdict Adobe_AGM_Utils eq {end} if
%%EndPageSetup
Note that the issue is only generated by the printing through a driver in pass through mode. Setting print as image is not an option as the produced spool file is to large.
Additionally, the paper size cannot be resized and must have the (above) option set during printing - any other permutations of the "Size" options during printing cause issues during printing (e.g. A3 -> A4 or mixed A4/3 -> A4).
Thanks in advance
Cheers
Helen

Oops, I forgot to NOTE: this only happens when I'm printing a pdf from online. If I'm printing from a saved file from my computer adobe reader works just fine. so it's something with the settings of adobe reader and my browser. I use chrome, always have and I'm just now experiencing issues these past couple of weeks. I'm sure it's just a simple little box to check or uncheck or something, so I'm hoping someone can steer me in the right direction.
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