Adobe Reader will not open

On my Mac, I cannot open Adobe Reader or PDF files. I have reinstalled the application multiple times with no success.

I too am having this same problem. First became aware of this when trying to make copies of tax forms this year. Have tried other .pdfs since with same outcome. When I click on the pdf I get a window that opens, but only shows a dark gray window. No text. I have downloaded Adobe Reader at least 4 times now. I am running OS 10.7.5. Using Safari 6.0.4 as browser

Similar Messages

  • Adobe Reader will not open PDF in browser simple answer.

    I just had this problem and was able to work through it with the help of tech support from TD Ameritrade.  The fix is simple so read on.  After uninstalling and reinstalling all things adobe and trying other recommendations on these forums I was stumped.  I called my broker tech section since I couldn't open their reports and we identified what my specific problem was.  For me, and I imagine some of you this will help and prevent a lot of wasted time.
    Nothing was wrong with my Adobe Reader.  My problem was that I have a 64 bit operating system and both of my default browsers were 64 bit browsers.  I did not know my internet explorer default browser was the 64 bit one until the technician that assisted me informed me that a recent windows update made all 64 bit systems default to 64 bit internet explorer browsers.  You cannot change that default by choosing between 64 bit and 32 bit, because you can only choose internet explorer.  That explains why my attempts to open with a 32 bit browsers always failed.  I also tried with Firefox thinking it was 32 bit and it failed as well.  The technician informed me Firefox is a 64 bit browser and then it made sense.  I guess the recent Adobe reader update caused a change that no longer allowed my 64 bit system and 64 bit browser to open PDF's through the browser. The technician who assisted me has a 64 bit system and only uses 64 bit browsers and can still open PDF's through those browsers.  That confused us for a while until we realized he had his Adobe updater turned off and therefore had not been exposed yet to the update that originated my problems.
    ****ANSWER FOR MY PROBLEM*******The quick answer is use Google Chrome or some other 32 bit browser.  If you set a 32 bit browser as your default, the PDF's will open.  You cannot set Internet Explorer 32 bit browser as your default if you have a 64 bit system and also have 64 bit Internet Explorer.  The windows update prevents you from doing it.  At least that is my understanding. 
    The bottom line is I have the newest Adobe Reader on a 64 bit system and can open any web PDF with Google Chrome set as my default browser, because it is a 32 bit browser.  The new Adobe Reader will not open PDF's with a 64 bit browser in Vista.  A 64 bit system is fine as long as you use the 32 bit browser to open your PDF's in Vista.  I hope this helps some avoid some headaches.  I wish it had been posted when my problem first arose. 
    I think you can use a 64 bit browser in Windows 9 or later, but for Vista the above applies.

    Yes I can create a short cut to internet exp. 32 bit on my desktop and I can even be using Internet expl. 32 bit, but when I try to open a PDF with adobe reader it won't work with internet exp. as my default browser b/c windows will always choose Internet exp. 64 bit which isn't supported yet by adobe reader.  With google chrome as my default browser windows can't choose an unsupported 64 bit browser in its place b/c google chrome doesn't have a 64 bit version.
    My post was for those people who may not have realized yet that windows would not ever choose Internet expl. 32 bit over Internet expl. 64 bit if both exist on their system.  For them it is easiest to just choose a default browser that only has a 32 bit version. 
    If I understood your reply correctly, you were telling me how to create a shortcut to Internet exp. 32 bit on my desk top.  However, having that shortcut on my desk top and opening my browser through it will not prevent the problem of windows choosing my Internet exp. 64 bit browser for pdf's I try to open from the web.  Thank you for your response, but I think the problem that I have tried to explain does exist for many users and can only be fixed by using a 32 bit browser that is not Internet explorer as your default browser.  At some point if windows fixes the update that always chooses Internet expl. 64 bit over Internet expl. 32 bit, then this will all be irrelevant.
    Thanks
    Sent from my iPod

  • Adobe reader will not open pdf files I have saved as, or, export as pdf to my desktop (latest Maverick). The same file does open when I am on the source website (i.e. user manuals etc.). Why?

    Adobe reader will not open pdf files I have saved as, or, export as pdf to my desktop (latest Maverick). The same file does open when I am on the source website (i.e. user manuals etc.). Why?

    iMac G4, Mac OS X (10.4.9)
    Make sure you have the latest Adobe Reader installed for your OS.
    http://www.adobe.com/support/downloads/product.jsp?platform=macintosh&product=10
    Did you try using Preview. If you control click on the PDF on your desktop you can use the "open with" option.

  • Adobe Reader will not open embedded PDFs in Safari with Yosemite

    Adobe Reader will not open embedded PDFs in Safari with Yosemite installed

    That looks like a perfectly good PDF, but since it's trying to open in Microsoft Word, that means your file association for .pdf files is incorrect.  You should change it to point to Adobe Reader instead of Word.
    If you are on Windows, see http://windows.microsoft.com/en-us/windows/change-file-open-program#1TC=windows-7

  • I just bought and downloaded an embroidery file but Adobe Reader will not open it.  What can I do?

    I just bought and downloaded an embroidery file but Adobe Reader will not open it. What can I do?

    Is it actually a PDF file or something else.
    You haven't given us enough information to do anything other than throw random guesses your way.
    Version of Reader? File type? Downloaded and saved to your desktop or are you clicking a link?
    Opening in browser or using File>Open in Reader?
    More info is better.

  • Adobe Reader will not open PDFs

    Adobe Reader will not open any PDFs. It will not open any new PDFs, downloaded from online, or old ones that have already downloaded and saved to a file. I have tried to repair Adobe Reader XI and reinstalled the most updated version. When I attempt to open a PDF, it tries to open it in Micrsoft Word, promting a file converstion (that fails).
    What I get when I attempt to open or convert pdf to word.
    ----below----
    %PDF-1.4
    %âãÏÓ
    73 0 obj
    <</Linearized 1/L 440983/O 75/E 327520/N 34/T 440560/H [ 530 578]>>
    endobj
    98 0 obj
    <</DecodeParms<</Columns 5/Predictor 12>>/Filter/FlateDecode/ID[<02F532C0FE2C5FA8D6E547C5578C3806><36909289970740478B773ACD778 234C4>]/Index[73 43]/Info 72 0 R/Length 125/Prev 440561/Root 74 0 R/Size 116/Type/XRef/W[1 3 1]>>stream
      hÞbbd```b``q‘
    ----above----

    That looks like a perfectly good PDF, but since it's trying to open in Microsoft Word, that means your file association for .pdf files is incorrect.  You should change it to point to Adobe Reader instead of Word.
    If you are on Windows, see http://windows.microsoft.com/en-us/windows/change-file-open-program#1TC=windows-7

  • Adobe Reader will not open documents. Will only open the same document regardless which document I select.

    Adobe Reader will not open documents. Will only open the same document regardless which document I select.

    Instead of writing the exact sentences twice, how about some details?

  • Adobe Reader will not open, error O:104

    Adobe Reader will not open, error O:104

    That looks like a perfectly good PDF, but since it's trying to open in Microsoft Word, that means your file association for .pdf files is incorrect.  You should change it to point to Adobe Reader instead of Word.
    If you are on Windows, see http://windows.microsoft.com/en-us/windows/change-file-open-program#1TC=windows-7

  • Adobe Reader will not open my e-mail attachments !

    I recntly received two rather important e-mail attachements which I cannot access because Adob Reader could not open them.
    This has never happened to me before.!

    You seem to be slightly confused. This is a public user to user forum, not a customer support forum or chat room. No Adobe personnel is assigned to answer questions here. And although the forum is operative 24/7 (because answers are provided by fellow users in different countries of the world), there is no guaranty that any given question will receive a prompt answer.
    Incidentally, questions without enough background information such as yours are less likely to be answered immediately. It's a waste of time for all those involved to start a QA session just to collect all the information that is necessary to give a good answer to a question.

  • Adobe Reader Will not open any Type of PDF

    I resent days I have had to deal with my Adobe Reader X not wanting to open and show any type of PDF's whether it is from a downloaded file to a PDF that is being opened on the web.  It will give me a blank black screen and tells me that adobe reader is unavailable and should be restarted and when I do this is still does not want to open anything.  I have uninstalled and reinstalled every adobe format on my computer and it still will not open a PDF and not I am left to wonder what is going on.  If there anyone else that is having his problem at this time?

    My system is windows 7 32-bit
    Adobe reader X 10.1.3

  • Adobe reader will not open after download

    Please help.  I have downloaded the newest version of reader and It will not open up; it says I must agree to agreement. there is no agreement.

    You downloaded it but, did you install it?
    If in Windows, you can try using Windows Explorer to navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement.

  • Adobe reader will not open documents in the browser. What do I do?

    I do not know anything about technical jargon or anything about add-ons or plug-ins, I just know that typically if I open a PDF file from a website it opens just fine in the browser. However, I am unable to open PDFs inside of Adobe Reader. When I do, the error message reads as follows:
    "Adobe Reader cannot show documents in this browser.
    We are sorry, but Adobe Reader is unable to show documents in this browser configuration.
    Please use your browser to download this file and open it in Adobe Reader or Adobe Acrobat.
    To avoid this message in the future, many browsers provide a way to turn off certain add-ons, and some are able to show this document natively. Please contact your browser vendor for more details."
    I have no idea how to fix this, as Adobe Reader is installed and I assume it is installed correctly? Please, any help would be fantastic.

    Disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.
    *Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader
    PDF files may also be found under another entry like Portable document.
    *https://support.mozilla.org/kb/change-firefox-behavior-when-open-file

  • Adobe Reader will not open (Mac)

    I installed a trial of Acrobat and something went wrong.  When I ran it for the first time it said that certain elements needed repair and asked if I wanted to repair or get rid of the Safari plug in and the Adobe virtual printer.  Then it said Internal Error (no number) and crashed.  Running it again skipped the first step and just gave me Internal Error, crash.  This also broke Adobe Reader.  It, too, says Internal Error and then crashes.
    Things I have tried:
    Uninstalling/reinstalling both programs several times.
    Fixing permissions.
    Verifying the disk.
    Scouring every single file I could track down with Adobe in the name out of the Applications and Library (both system and user) folders.  Then reinstalling a freshly downloaded Reader.  It still returned Internal Error.
    Downloading the CS4 cleanup script, which said I had no installations (presumably because I'd already deleted all those files).
    I don't know for sure that a corrupt Acrobat installation is even to blame for this.  I rarely use Reader, so it could have been broken for weeks.  And the two share very similar purpose, so it could be some jointly used bit of code or file that's the problem for all I know.  Photoshop continued to work fine until I removed it with every other Adobe file.
    What can I do to make them work?  Especially Reader.

    I finally turned up some information on this.  Inexplicably, my username had been removed from the permissions for the Adobe applications support folder in my user library (the user library, which makes it even stranger.  Why was the other username the owner of a folder in this library?).  I added my username back on and gave it full read and write permissions, and now Reader opens right up.
      No idea how this could have happened.

  • Adobe Reader Will Not Open Since CS 5 Trial Expired

    I recently downloaded a CS 5 trial  It is now expired and I cannot open pdf files without getting a dialog box asking me to buy CS 5.
    Can you help?

    I suspect that there's more to this than you've mentioned since Adobe Reader doesn't come with the trial.
    My guess would be that Acrobat (that comes with the trial) has taken over the file associations for PDF files. You can change that by changing the file associations in your OS (but we don't know what that is since you haven't mentioned it).
    Another thing to try would be, uninstall the CS5 trial, download and reinstall Adobe Reader. That should set your associations straight.

  • Question adobe reader will not open documents

    I have down;loaded the latest version of adobe reader
    when I go to open a document the screen is blank and has an X in the upper left hand corner of the screen
    I have tried the fix within adobe reader to no avail help

    Hi avakian1,
    Please let me know what OS version are you using?
    Is it specific to a particular pdf or any pdf you openn?
    Have you tried repairing Reader and check?
    Is the document protected ?

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