Adobe Reader X cannot respond to printer properties number of copies issue

Hi to all!
I have an issue using Adobe Reader X 10.0.1, 10.1.0, 10.1.2, when select File > Print > Page Handling: Copies = 1, click Printer Properties > Page Setup, specify eg. Copies : 5, it print 1 copy only instead of 5 on Windows platform.
Happen to a number of printers, eg. HP, Epson, Xerox, Canon, Brother printer, etc.
For some reason, Adobe Reader X cannot respond to the No. of copies specified in the printer properties.
Anyone have any solutions or workarounds to solve this issue besides specifying Adobe Reader X : File>Print>Page Handling: 5 copies?
Is there any website, forum, supporting documents, with regards to above scenario?
Please kindly advice, thank you in advance!

Hi LoriAUC,
Sorry for the late response!
The users had a habit of going into the printer properties to specify other printer options eg. 2-sided printing, manual feed printing, heavy paper, etc... besides the number of copies inside the printer properties as well. Therefore, they prefer to do all the various changes in the printer properties instead of changing it at the Adobe Reader dialog.
The same method were applied by all the users in Adobe Reader 9.4.7 and there were perfectly no issue at all! All the network printers (23 different brands and models in the network) responded to the printer properties "number of copies" accordingly.
It seems that Adobe Reader X dialog Page Handling: No of copies, cannot synchronise and recognise the "No of copies" specified in the printer properties. This symptom was tested and found to be the same behaviour for different printer manufacturers. Wonder if there is a bug with Adobe Reader X as this issue did not occur for Adobe Reader 8 and 9 versions. The users were using Reader 8 and 9 versions before and there were no complaints until it was eventually all upgraded to Reader X, starting from 10.0.1, 10.1.0 and now 10.1.2.
What do you think could be the cause?

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