Adobe Reader XI give "Stopped Working" Error after Closing Writable PDF

I have Adobe Reader XI version 11.0.10, on a Windows 7 computer, and when a writable PDF is opened then the entire Adobe Reader program is closed it gives a "Adobe has stopped working" error. I've ran a repair with no change and Protected Mode is disabled. It doesn't generate this error when read-only PDFs are closed.
I checked the event viewer which said
Faulting application name: AcroRD32.exe, version: 11.0.10.32
Faulting module name: unknown, version: 0.0.0.0
(Which doesn't seem very helpful)
Any ideas to get this to stop? It's really annoying.

Hey emmaw7542582,
Could you please try installing Adobe Reader DC (the latest version) from the below mentioned link:
Adobe Acrobat Reader DC Install for all version
Then, try opening those PDFs again and see if the same message appears.
If that does not resolve your problem, then please share the screenshot of the error message.
Hope to get your response.
Regards,
Anubha

Similar Messages

Acrobat and Reader XI getting "stopped working" error message when closing

Every computer running Windows 7 and Reader or Acrobat in our office is having an issue where the Windows error message "Adobe Reader/Acrobat has stopped working" appears as the user is exiting a PDF. It doesn't happen every time but it happens fairly often and appears to be happening on each of the 5 workstations currently running Windows 7 and either Acrobat or Reader XI. When trying to move the PDF into another folder after this happens an error message comes up stating that the file is currently open and can't be moved.

Hey emmaw7542582,
Could you please try installing Adobe Reader DC (the latest version) from the below mentioned link:
Adobe Acrobat Reader DC Install for all version
Then, try opening those PDFs again and see if the same message appears.
If that does not resolve your problem, then please share the screenshot of the error message.
Hope to get your response.
Regards,
Anubha

Adobe Photoshop Lightroom has stopped working error

Updated to latest CC version - everything worked as expected for a couple of days - earlier this afternoon LR started (and continues) to crash. "Adobe Photoshop Lightroom has stopped working" error - I followed various bits of support instructions - uninstalling - re-installing - signing out and back in - downloaded and engaged "Adobe Creative Suite Cleaner Tool" - now, several hours later, the problem has not been resolved - I urgently need to get back to my project. Unfortunately, I even followed the thread that instructed to uninstall the previous 5.7.1 version.
Please assist asap - regards Kalli

Did not tinker with any of the setting options in the preference dialog. Just installed and worked successfully for a couple of days using the default settings.
Since the first crash some hours ago, LR has not stayed open making it impossible to try different settings.
The default install provided a fully working app - I tried out the new feature and soon after went back to my project.
Could the fact that I uninstalled the previous - 5.7.? version have anything to do with this?
How can I re-install the previous version at it was stable?
Do any of you have any answers?
And / or do you know how to engage Adobe?
Thanks - Kalli

Adobe Premiere CC"has stopped working error"

Ran an update on Adobe Premiere CC last night. Now this error occurs. I did a system restore to 1 hour before the update. Adobe worked fine this morning. After I closed the program and logged in tonight the "has stopped working error" displays. Also Adobe will not import and .MOV files and the .MOV files that are already on the timeline are no longer there. Any help would be appreciated thanks.

I have just had the same thing happen to me too. Everything has been working fine but today, Premiere has crashed/stopped working twice. I have managed to get back into it now, but it won't playback either the Source or Program Monitors, saying there is a 'Low-level exception in Adobe Player (Player)'.

How to stop "Adobe Photoshop CS6 has stopped working" error in Win8?

On my new Dell XPS 8500 Win 8 computer Photoshop CS6 keeps stopping working. I've tried both 64-bit and 32-bit versions and updated the video driver after phoning Dell. Also installed latest Adobe program updates. I keep getting the error message "Adobe Photoshop CS6 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." Any solutions? I'm losing a terrible amount of time!

Hi there - thanks for the quick reply....
Yes, I do have a discrete video card with my main monitor plugged into that. I enabled multiscreen in the BIOS so I could plug in my second screen into the internal VGA port (both older monitors from my previous pc). I was previously getting an error when I opened Photoshop which said "Photoshop has encountered a problem with the display driver, and has temporarily disabled enhancements which use the graphics hardware. Check out the manufacturer's website for the latest software... etc..." which is why I contacted Dell to update the driver. They have a list of drivers for my system and suggested I try the first 3 in order. The first 2 wouldn't install but the third did and although the display driver error has disappeared now, Photoshop keeps crashing.
My version of Photoshop is CS6 13.0.1 x64
From Event Viewer (and bear in mind I am out of my depth here...):
Faulting application name: Photoshop.exe, version: 13.0.1.0, time stamp: 0x5022da9d
Faulting module name: aticfx64.dll, version: 8.17.10.1140, time stamp: 0x5008c014
Exception code: 0xc0000005
Fault offset: 0x000000000008a80f
Faulting process id: 0x22e8
Faulting application start time: 0x01ce20477336922d
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
Faulting module path: C:\Windows\SYSTEM32\aticfx64.dll
Report Id: e36dd566-8c3a-11e2-be78-f4b7e258e018
Faulting package full name:
Faulting package-relative application ID:

How fix "Adobe Photoshop CS6 has stopped working" error in Win7?

Hi All,
I’m getting the following error message when ever I try to use Move Tool and the program gets close.
“Adobe Photoshop CS6 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available”
Video card driver is updated.
Please see the following error event.
Faulting application name: Photoshop.exe, version: 13.0.0.0, time stamp: 0x4f61c045
Faulting module name: aticfx64.dll, version: 8.17.10.1047, time stamp: 0x4cabd6c0
Exception code: 0xc0000005
Fault offset: 0x000000000002f5bf
Faulting process id: 0x15ac
Faulting application start time: 0x01ce2110508d2fb6
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
Faulting module path: C:\Windows\system32\aticfx64.dll
Report Id: fe57fe44-8d03-11e2-bd6c-dc0ea14b01df
Please advise what is the problem? and How to sort this out
Your help is highly appreciated.
regards

that's the details it shows.
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:5, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2527 MHz
Built-in memory: 3891 MB
Free memory: 1350 MB
Memory available to Photoshop: 3306 MB
Memory used by Photoshop: 5 %
Image tile size: 128K
Image cache levels: 4
Photoshop crashed on 15/03/2013 at 00:05:05 (GetImageViewResourceSharingGLContext)
The GPU Sniffer crashed on 15/03/2013 at 00:50:52
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 768, right: 1366
No video card detected
Serial number: 92628701192123445467
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\Khan\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 298.1G, 254.8G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112
   ACE.dll   ACE 2012/01/18-15:07:40   66.492997   66.492997
   adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
   AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0
   AdobeOwl.dll   Adobe Owl 2012/02/09-16:00:02   4.0.93   66.496052
   AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
   AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654
   AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
   AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
   AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661
   adobe_caps.dll   Adobe CAPS   6,0,29,0
   AGM.dll   AGM 2012/01/18-15:07:40   66.492997   66.492997
   ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56
   aif_core.dll   AIF   3.0   62.490293
   aif_ocl.dll   AIF   3.0   62.490293
   aif_ogl.dll   AIF   3.0   62.490293
   amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000
   ARE.dll   ARE 2012/01/18-15:07:40   66.492997   66.492997
   AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
   AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
   Bib.dll   BIB 2012/01/18-15:07:40   66.492997   66.492997
   BIBUtils.dll   BIBUtils 2012/01/18-15:07:40   66.492997   66.492997
   boost_date_time.dll   DVA Product   6.0.0
   boost_signals.dll   DVA Product   6.0.0
   boost_system.dll   DVA Product   6.0.0
   boost_threads.dll   DVA Product   6.0.0
   cg.dll   NVIDIA Cg Runtime   3.0.00007
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007
   CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287
   CoolType.dll   CoolType 2012/01/18-15:07:40   66.492997   66.492997
   data_flow.dll   AIF   3.0   62.490293
   dvaaudiodevice.dll   DVA Product   6.0.0
   dvacore.dll   DVA Product   6.0.0
   dvamarshal.dll   DVA Product   6.0.0
   dvamediatypes.dll   DVA Product   6.0.0
   dvaplayer.dll   DVA Product   6.0.0
   dvatransport.dll   DVA Product   6.0.0
   dvaunittesting.dll   DVA Product   6.0.0
   dynamiclink.dll   DVA Product   6.0.0
   ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082
   FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433
   filter_graph.dll   AIF   3.0   62.490293
   hydra_filters.dll   AIF   3.0   62.490293
   icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   image_compiler.dll   AIF   3.0   62.490293
   image_flow.dll   AIF   3.0   62.490293
   image_runtime.dll   AIF   3.0   62.490293
   JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0
   LogSession.dll   LogSession   2.1.2.1640
   mediacoreif.dll   DVA Product   6.0.0
   MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174
   msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   pdfsettings.dll   Adobe PDFSettings   1.04
   Photoshop.dll   Adobe Photoshop CS6   CS6
   Plugin.dll   Adobe Photoshop CS6   CS6
   PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383
   PSArt.dll   Adobe Photoshop CS6   CS6
   PSViews.dll   Adobe Photoshop CS6   CS6
   SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082
   ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082
   tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406
   TfFontMgr.dll   FontMgr   9.3.0.113
   TfKernel.dll   Kernel   9.3.0.113
   TFKGEOM.dll   Kernel Geom   9.3.0.113
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113
   updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24
   WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112
   wu3d.dll   U3D Writer   9.3.0.113
Required plug-ins:
   Accented Edges 13.0
   Adaptive Wide Angle 13.0
   ADM 3.11x01
   Angled Strokes 13.0
   Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Bas Relief 13.0
   BMP 13.0
   Camera Raw 7.0
   Chalk & Charcoal 13.0
   Charcoal 13.0
   Chrome 13.0
   Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Color Halftone 13.0
   Colored Pencil 13.0
   CompuServe GIF 13.0
   Conté Crayon 13.0
   Craquelure 13.0
   Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Crop and Straighten Photos Filter 13.0
   Crosshatch 13.0
   Crystallize 13.0
   Cutout 13.0
   Dark Strokes 13.0
   De-Interlace 13.0
   Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Diffuse Glow 13.0
   Displace 13.0
   Dry Brush 13.0
   Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Embed Watermark 4.0
   Extrude 13.0
   FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Fibers 13.0
   Film Grain 13.0
   Filter Gallery 13.0
   Fresco 13.0
   Glass 13.0
   Glowing Edges 13.0
   Grain 13.0
   Graphic Pen 13.0
   Halftone Pattern 13.0
   HDRMergeUI 13.0
   IFF Format 13.0
   Ink Outlines 13.0
   JPEG 2000 13.0
   Lens Blur 13.0
   Lens Correction 13.0
   Lens Flare 13.0
   Liquify 13.0
   Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Mezzotint 13.0
   MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Mosaic Tiles 13.0
   Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Neon Glow 13.0
   Note Paper 13.0
   NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Ocean Ripple 13.0
   Oil Paint 13.0
   OpenEXR 13.0
   Paint Daubs 13.0
   Palette Knife 13.0
   Patchwork 13.0
   Paths to Illustrator 13.0
   PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Photocopy 13.0
   Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Pinch 13.0
   Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Plaster 13.0
   Plastic Wrap 13.0
   PNG 13.0
   Pointillize 13.0
   Polar Coordinates 13.0
   Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Poster Edges 13.0
   Radial Blur 13.0
   Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Read Watermark 4.0
   Reticulation 13.0
   Ripple 13.0
   Rough Pastels 13.0
   Save for Web 13.0
   ScriptingSupport 13.0
   Shear 13.0
   Smart Blur 13.0
   Smudge Stick 13.0
   Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Spatter 13.0
   Spherize 13.0
   Sponge 13.0
   Sprayed Strokes 13.0
   Stained Glass 13.0
   Stamp 13.0
   Sumi-e 13.0
   Targa 13.0
   Texturizer 13.0
   Tiles 13.0
   Torn Edges 13.0
   Twirl 13.0
   Underpainting 13.0
   Vanishing Point 13.0
   Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Water Paper 13.0
   Watercolor 13.0
   Wave 13.0
   WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Wind 13.0
   Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
   Mini Bridge
   Kuler
Installed TWAIN devices: NONE

Please HELP, "iTunes has stopped working" error after connecting iPod video

People please help me out! I have a Razer Blade gaming laptop with Windows 8 64bit.
I have an iPhone 5, iPad 2 and an iPod video (80GB). I had some weeks from not connecting the iPod to my computer, but this morning that I did so I can upload some new music to it, iTunes just crash, I get the "iTunes has stopped working" error message when I connect the iPod video. I do not have this problem with either the iPhone 5 or the iPad 2, when I connect these, iTunes works fine, once I connect the iPod, then all goes down
Procedures that I already tried and that were unsuccessful to solve the problem:
Uninstall Quicktime
Uninstall iTunes and reinstall
Reset the iPod (several times)
Delete TEMP files on computer
Restart the computer (several times)
Use a different cable and a different USB port
The iPod is working fine, if I plug it to my car stereo or if I use it with headphones it works great, no problems nor errors. My computer also identify the iPod as a hard disk, no error messages from Windows, it is just the freakin' iTunes that freezes everytime that I plug the iPod
PLEASE HELP ME OUT, I've searched forums on this particular issue but with no luck.
Thanks very much!

It is only when I attempt to add a song to my iPod once plugged in that I receive the error "Itunes has stopped working" and forces me to exit the program, without the song being successfully transferred.
Do you have the "Convert to 128 kbps AAC" preference enabled for syncing to the iPod, laur?
If so, it's quite plausible that you've got the iTunes 10.1.0.54 bug and we need to get you updated to 10.0.1.56 as per the following document:
[iTunes 10.1 for Windows: iTunes may stop working and need to quit while importing or syncing audio|http://support.apple.com/kb/TS3591]

"Adobe Photoshop CS4 has stopped working" error in Win7?

Hi All,
I’m getting the following error message when ever I try to use the Phtoshop and the program gets close.
“Adobe Photoshop CS4 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available”
Please see the following error event.
Problem signature:
Problem Event Name             :APPCRASH
Application Name                  :Photoshop.exe
Application Version               :11.0.0.0
Application Timestamp         :48d3882e
Fault Module Name              :KERNELBASE.dll
Fault Module Version           :6.1.7601.17651
Fault Module Timestamp     :4e211319
Exception Code                    :c00000fd
Exception Offset                   :0000e49d
OS Version:                            :6.1.7601.2.1.0.768.3
Locale ID:                                 :1057
Please advise what is the problem..?
my notebook spesification :
Cpu intel core i5 3210m.
Memory 4GB.
OS Windows 7 home premium 64 bit ( 6.1 build 7610 ).
Vga NVIDIA GeForce GT 630M 2GB.
please help, thank you...

Run the Creative Suite Cleaner Tool, reinstall the program. Make sure to run it with sufficient user privileges.
Mylenium

Adobe InDesign CS6 Has stopped working error message

Hi,
I have Adobe InDesign CS6 on Windows 7 64 bits Enterprise Edition
When I open a document and try to export the document to pdf my indesign crash whith following message "Adobe inDesign CS6 has stopped working"
It happens on some docuemnts but now all documents.
Please help.

Was that a typo and you meant NOT all documents?
Windows isn't quite as easy to diagnose crashes as Mac becuase it doen't providet he same crash reports, so we pretty much have to play Twenty Questions...
Let's start with some basic troubleshooting. Presuming this is isolated to just some files, start with this: Remove minor corruption by exporting
If that doesn't work, can you export half of the doc at a time?
Create a new user account onthe machine and log in using that. Are you able to export the document to PDF without a crash?

Adobe reader X has stopped working after autoupdate to 10.1.2 in windows 7 sp1 64 bits

Hi! My PC is Windows 7 sp1 64 bits and installed adobe reader x 10.1.0 traditional chinese. Several days ago,it had been changed to new version -- 10.1.2 after autoupdate. From then on it couldn't work and clicked "adobe reader" icon in desktop then gave me a message saying "Adobe reader has stopped working",how can I do? Can every one solve it? Thanks!
The Contents of Windows Event Viewer is under:
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2012-01-16T15:48:26.000000000Z
EventRecordID
98171
Channel
Application
Computer
leekm-PC
Security
EventData
iexplore.exe
9.0.8112.16421
4d76255d
AcroRd32.dll
10.1.2.45
4f02f76f
c0000005
0011292c
1fb8
01ccd46646ec790b
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.dll
86ba9536-4059-11e1-ba94-005056c00008

Hi,
It could be a case of a corrupt installation which could be causing the crash.
Could you please follow, ʇɐb ɹəuəllıʍ suggestion, and uninstall the current installation of Adobe Reader 10.1.2 and restart if prompted for.
Try and install Reader 10.1.0 again (from ftp://ftp.adobe.com/pub/adobe/reader/win/10.x/10.1.0/zh_CN/AdbeRdr1010_zh_CN.msi).
Now update the same to 10.1.2 using the installer from http://ardownload.adobe.com/pub/adobe/reader/win/10.x/10.1.2/misc/AdbeRdr1012.msp
Try and launch Adobe Reader post the successful installation.
Do ensure not to launch the application during the updating process.
Hopefully this should fix things.
Thanks
Ankit

"Adobe Flash CS5 has stopped working" error anytime i do anything - HELP PLZ!

Hi there,
I have used Macromedia Flash MX for many, many moons. Finally, when I got Windows 7, I was VERY excited to get updated on MX and move to Adobe Flash Professional CS5. However, i have never once been able to use this program, as it crashes pretty much every time i try to do anything. However, since my upgrade, i've noticed a lot more crashing in MX as well (i still have it installed on my old HD and have been using it to build videos rather than CS5 since it crashes less frequently). Now, i'm at my wit's end. I get the above error message when i do pretty much anything, but most recently it's EVERY time i try to select all unused files from the library. The error message i get in MX is "Flash 6.0 r25 has stopped working," but it's the same exact problem in the problem signature as CS5's:
Problem signature:
Problem Event Name:    APPCRASH
Application Name:    Flash.exe
Application Version:    11.0.0.485
Application Timestamp:    4badda9d
Fault Module Name:    Flash.exe
Fault Module Version:    11.0.0.485
Fault Module Timestamp:    4badda9d
Exception Code:    c0000005
Exception Offset:    005c0478
OS Version:    6.1.7601.2.1.0.256.1
Locale ID:    1033
Additional Information 1:    0a9e
Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
If i try to select "Check online for a solution," in MX it just kills out of the program, but in CS5 it gives me a second error before killing out:
Problem signature:
Problem Event Name:    APPCRASH
Application Name:    Flash.exe
Application Version:    11.0.0.485
Application Timestamp:    4badda9d
Fault Module Name:    ntdll.dll
Fault Module Version:    6.1.7601.18247
Fault Module Timestamp:    521ea8e7
Exception Code:    c0150010
Exception Offset:    0008482b
OS Version:    6.1.7601.2.1.0.256.1
Locale ID:    1033
Additional Information 1:    2865
Additional Information 2:    2865b1bb537c4d5e61b79207bc968f0a
Additional Information 3:    2116
Additional Information 4:    2116da8c99f9527466231198673244ae
PLEASE tell me there's a way to fix this. I've tried everything I can think of and have to get this video done in the next few days!!!! I would love to be able to start using CS5 and ditch the ancient MX on my slaved drive, but I can't get CS5 to work!
Thanks.

3. (Windows) Disable Compatibility Mode.
   For information on compatibility mode, see Using Windows 7 or Vista compatibility mode.
Windows Compatibility Mode can cause errors to occur with Adobe Creative Suite products. To disable it, do the following:
Navigate to C:\Program Files\Adobe\[application name].
Right-click the product application file and choose Properties.
In the Compatibility tab, deselect all options under Compatibility Mode, Settings, and Privilege Level.
Click OK, and relaunch the Adobe Creative Suite 5 product.
4. Disable startup items and services.
   Applications running in the background can prevent Creative Suite 5, CS5.5, and CS6 products from launching. For instructions on temporarily disabling these items, see the following documents:
Disable startup items and Services (Windows XP)
Restart Windows in a modified mode (Windows 7 and Windows Vista)
Start the system in Safe Boot mode (Mac OS)
5. Log in using a new local administrative user account.
   A new local administrative account can rule out network policies, corrupt profiles, and incorrectly setup administrative accounts as the cause of a failed launch. To create a local administrator account, see the following:
Windows XP: Choose Start > Help And Support and see the article "Add a new user to the computer," or contact your system administrator.
Windows Vista/Windows 7: Create new local administrator account (Windows Vista) (kb404912)
Mac OS: Creating and modifying user accounts on the Apple support website. This video demonstrates the procedure to create a Standard user account. To create an Administrator account, select Administrator in the New Accounts menu.
6. Delete all Adobefnt*.lst files
Search for and delete all copies of the AdobeFnt*.lst file that you find on the hard disk:
(Mac OS) In the Finder, choose File > Find (Command + F).
(Windows XP) In Explorer, click the Search button (Ctrl+F).
(Windows Vista/7) In Explorer, use the search box in the upper right (Ctrl+F).
Type Adobefnt*.lst and then click the Search icon. If you have more than one hard drive, only search the system (OS) drive.
(Windows XP Search Assistant) Choose All Files and Folders. Under More advanced options select Search System Folders, Search hidden files and folders, and Search subfolders.
Click within the search results. Choose Edit > Select All, and then drag the selected files to the Trash (Mac OS) or Recycle Bin (Windows).
(Mac OS) Choose Finder > Empty Trash.
Restart the application.
If an Adobefnt*.lst file becomes damaged, it can cause the application to crash, freeze, or quit when you try to start it. Adobefnt.lst files (for example, Adobefnt10.list for InDesign) are font cache files that Adobe applications use to quickly gather and store information about available fonts. If you delete or rename an Adobefnt.lst file, the application re-creates it the next time you start the application.
7. Troubleshoot font issues.
Remove or disable nonessential fonts and then restart your Creative Suite application. See:
Reduce the number of active fonts (Windows XP)
Reduce the number of active fonts (Windows 7 and Windows Vista)
Troubleshoot fonts (Mac OS)
8. (Windows) Update your video card driver.
Download the latest driver from your video card manufacturer's website or contact the manufacturer for an updated driver.
9. Search the knowledgebase for errors.
Search the Adobe knowledgebase for any errors that appear:
Go to the Adobe Support website and choose your product from the Select Product Support Center menu.
Type the error into the search field and click Search.
Note: Omit file paths and registry keys from the search string.
10. Run the Adobe Support Advisor.
The Adobe Support Advisor is an AIR app that helps identify and resolve installation issues. It can also assist with errors that occur when AMT is running. For more information, see Using the Adobe Support Advisor (kb405816) and Troubleshoot launch errors using Creative Suite launch logs (cpsid_83478).
11. Perform system troubleshooting steps
Follow the steps in Troubleshoot system errors and freezes | Adobe software on Windows (cpsid_82252) or Troubleshoot system errors and freezes | Adobe software on Mac OS (cpsid_82414).

Adobe Reader XI has stopped working Citrix XenApp 6.5

In our XenApp 6.5 farm we upgraded to Adobe Reader 11.0.3 from Adobe Reader 9.5 to make use of a new feature. Since then Adobe Reader XI has been unstable and crashing from time to time.
The Windows Event Log for the crash looks like this:
Log Name:      Application
Source:        Application Error
Date:          7/30/2013 11:42:39 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      xa06.domain.com
Description:
Faulting application name: AcroRd32.exe, version: 11.0.3.37, time stamp: 0x518e18e3
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0xbf53ac20
Faulting process id: 0x51e0
Faulting application start time: 0x01ce8d3a4c7c605d
Faulting application path: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
Faulting module path: unknown
Report Id: a9ade3f8-f92e-11e2-803e-005056ae0028
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-07-30T15:42:39.000000000Z" />
    <EventRecordID>67455</EventRecordID>
    <Channel>Application</Channel>
    <Computer>xa06.domain.com</Computer>
    <Security />
</System>
<EventData>
    <Data>AcroRd32.exe</Data>
    <Data>11.0.3.37</Data>
    <Data>518e18e3</Data>
    <Data>unknown</Data>
    <Data>0.0.0.0</Data>
    <Data>00000000</Data>
    <Data>c0000005</Data>
    <Data>bf53ac20</Data>
    <Data>51e0</Data>
    <Data>01ce8d3a4c7c605d</Data>
    <Data>C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe</Data>
    <Data>unknown</Data>
    <Data>a9ade3f8-f92e-11e2-803e-005056ae0028</Data>
</EventData>
</Event>
What can we do to stop this from happening as we do not want to go back to Reader 9.5.
Thanks,
Matt

After a good bit more searching on the internet, I found the suggestion
regarding the Protected Mode. I also discovered that I couldn't get to
the point of making that change without crashing Reader. So, more
searching occurred with the result that I found a script that I could
execute to make the change in the Registry. That seems to have resolved
the issue.
I have to ask, though, what gives with the download having the Protected
Mode set on if that tends to cause it to crash?

Adobe reader has completely stopped working

Win7 Professional 64bit, Core i7, 4GB, Reader 10.1.4.
I have been using reader for more years than I can remember. I use it
all day, every day - there is almost never a time when Reader is
absent from my desktop.
BUT... Today Adobe Reader completely stopped working. I was using it
quite happily this morning, on a PDF which I have opened dozens or
even hundreds of times. I needed to switch to another document - when
I tried to open it, (or one of about 100 others I have also opened
many times), I saw nothing appear on the screen, the cursor switched
to pointer/busy, and then cleared after about 5 seconds. The only
indication that anything happened was a blind ACRORD32.exe process in
the task list. I rebooted - same result. I uninstalled Reader and
reinstalled it from the Adobe download site. Same result. Reader is
simply no longer functioning in ANY WAY WHATSOEVER. This now happens
EVERY time.

You can try using this tool to remove all traces of previous version(s) of Reader:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you may download the offline Reader installer from
http://get.adobe.com/reader/enterprise/

Adobe Reader XI has stopped working

Windows 7 Enterprise x64 with SP1 and latest updates.
Setup file: AdbeRdr11000_en_US.exe; size: 37,868,688 bytes; MD5 hash: bddd3d06af44ff7497f2c5125553a5ba.
First installation attempt was upgrade (without uninstalling prior version), second attempt was after uninstalling faulting Adobe Reader XI.
Event ID 1040
Beginning a Windows Installer transaction: C:\ProgramData\Adobe\Setup\{AC76BA86-7AD7-1033-7B44-AB0000000001}\AcroRead.msi. Client Process Id: 464.
Event ID 0
The description for Event ID 0 from source AdobeARMservice cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Service started
Event ID 1042
Ending a Windows Installer transaction: C:\ProgramData\Adobe\Setup\{AC76BA86-7AD7-1033-7B44-AB0000000001}\AcroRead.msi. Client Process Id: 464.
Event ID 11707
Product: Adobe Reader XI -- Installation operation completed successfully.
Event ID 1033
Windows Installer installed the product. Product Name: Adobe Reader XI. Product Version: 11.0.00. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 0.
Event ID 1000
Faulting application name: AcroRd32.exe, version: 11.0.0.379, time stamp: 0x505fd19e
Faulting module name: lockpdfu.dll_unloaded, version: 0.0.0.0, time stamp: 0x505139a4
Exception code: 0xc0000005
Fault offset: 0x032987c8
Faulting process id: 0x468
Faulting application start time: 0x01cdabb61ad04335
Faulting application path: E:\progs\adobe_reader\Reader\AcroRd32.exe
Faulting module path: lockpdfu.dll
Report Id: 58c2241c-17a9-11e2-847c-90e6ba73926e

Can you pls. let us know the answer to the following queries:
1. From where did you get the reader installer. From your above post I get that the installation is corrupted. " Either the component that raises this event is not installed on your local computer or the installation is corrupted.". Can you pls. try getting the original installer from http://get.adobe.com/reader
2. Also I found that you have installed the application on your E:\ drive: Faulting application path: E:\progs\adobe_reader\Reader\AcroRd32.exe. Can you pls. let me know if the error comes during installation or on launch?
Thanks,
Vinod

Reader X has stopped working error message, when you close program

I have a user that gets the error message that reader has stopped working, whenever she closes reader. Uninstall and re-install has not helped

Looks like itunes was still trying to communicate with my iphone and got confused when it couldnt find it. Found this in another post and it worked great.
Solution:
Make sure you are not connected to the internet and then open itunes. Sync your phone and then enable the internet again. Then stay connected to the internet and close your itunes and reopen it. Bam problem solved.
By WaKaDo

Adobe Reader XI give "Stopped Working" Error after Closing Writable PDF

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