Adobe reader xi stopped working

Question? I tried to print a statement this morning with Adobe Reader XI. A screen appeared telling me that Adobe Reader XI had stopped working and that windows was checking for a problem. I thought I could just download a new Adobe Reader XI but it tells me that the program already exists. I am not very good technically so if anyone can help I would appreciate it.

Try disabling Protected Mode in Adobe Reader [Edit | Preferences | Security (Enhanced)].

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I am having a problem opening pdf document. I get error message: "Adobe Reader has stopped working"

I am having a problem opening pdf document. I get error message: "Adobe Reader has stopped working" then I get Windows is looking on line for a solution, but then my document closes. I tried uninstalling and reinstalling Adobe Reader XI, rebooted my computer but this did not help. I get the same message. What to do?

Can you open Reader by itself? If so, check if disabling Protected Mode improves the situation [Edit | Preferences | Security (Enhanced)].

Adobe reader has stopped working, any solutions?

I am having an issue with Adobe reader X.
I open the program and it works normally, nothing to repport.
Each time I close the program I receive the error message "Adobe Reader has stopped working)
I am on Win 7 (32bit) SP1
any ideas/solutions for this situation?
Thank you in advance

I have been having this problem recently (Vista HP fully updated 32 bit) with Reader X. This was a clean install and no 3rd party reg cleaners etc have ever been used. I use Microsoft Security Essentials.
This problem seems intermitent. Yesterday it happened nearly every time I closed a pdf. Today it hasn't done it once so far. When the problem first happened a week or so back I tried the solutions offered (turn off protected mode) and it did not work. I tried "repair Adobe install" and that too did nothing. Windows problem reports keep saying Adobe updates available... they are not.
Apart from the message saying that it crashed on closing there is no outward sign of anything amiss. I did however open task manager while the error box was still displayed and it showed two Adobe processes as still running. When I used the error box option to "close program" these processes ended.
I can't help but feel these problems coincided with a recent round of updates although that may of course, be just that, a coincidence.

Adobe reader has stopped working error message after installing reader XI on windows 7

Adobe reader has stopped working error message when loading reader after installing reader XI on windows 7.
Does anybody know why ?

Dear Pat,
Thank you for your reply.
It is Ver. 11.0.06 for Acrobat XI
No, I can't open the Reader at all. The error message box popped up immediately when I run the Reader

Adobe Reader 11 stopped working and now will not install

For some reason my Adobe Reader 11 stopped working today when I tried to use it so I figured I would try to re-install it. Well, re-installing it helped none. The same error keeps re-occuring. Here is a screenshot of the error message I keep getting:
http://i45.tinypic.com/16ovpy.png
Any solutions?
Thanks!

You can try using this tool to remove all traces of Reader:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you may download the offline Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else.

Adobe reader has stopped working

Need help opening my pdf files. I keep getting a crash error that states "Adobe Reader has Stopped Working"

Try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].

Adobe Reader has stopped working on closing Version XI (11.0.2.0)

Everytime I use Adobe Reader, after closing a pdf, I get the error "Adobe Reader has stopped working"
I have tried uninstalling and reinstalling.
I have tried turning off enhanced security.
I have tried going to the eula.exe and accepting.
None of this has fixed the problem.
I get the following details:
Problem signature:
Problem Event Name:   APPCRASH
Application Name:         AcroRd32.exe
Application Version:       11.0.2.0
Application Timestamp:               511eacd6
Fault Module Name:      AcroRd32.dll
Fault Module Version:   11.0.1.36
Fault Module Timestamp:            50d0b924
Exception Code:             c0000005
Exception Offset:           00037b9a
OS Version:       6.1.7601.2.1.0.256.48
Locale ID:          1033
Additional Information 1:            0a9e
Additional Information 2:            0a9e372d3b4ad19135b953a78882e789
Additional Information 3:            0a9e
Additional Information 4:            0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I am running Windows 7 Professional SP1 64 bit.
Thanks!

http://forums.adobe.com/thread/1284475?tstart=0

Cannot open PDF files with Reader XI message appears Adobe Reader has stopped working

Cannot open PDF files with Reader XI message appears Adobe Reader has stopped working. A problem has caused the program to stop working

Which Operating system you are using?
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)] and then try to open the file.

'Adobe Reader has stopped working' error message

I've recently updated from Adobe Reader X to Adobe Reader XI using Adobe Cleaner and installer from the website. Whenever I open a pdf file or start the Reader the following error occurs and closes the program: 'Adobe Reader has stopped working'. This message would never occur when I had version X. Moreover, it doesn't occur in any other program I use so far. I've disabled Protected Mode and run Eula.exe, but that didn't help. Here are some details from the event log
Faulting application name: AcroRd32.exe, version: 11.0.6.70, time stamp: 0x52b528e2
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83c8a
Exception code: 0xc06d007e
Fault offset: 0x0000c41f
Faulting process id: 0xb30
Faulting application start time: 0x01cf6ad78a3eba02
Faulting application path: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: d4e22774-d6ca-11e3-ba2e-e9455936eb49
What should I do to fix the error?
Please, help me resolve this issue.

Duplicate of https://forums.adobe.com/thread/1469330

I suddenly am unable to open attachments on received email. Get message Adobe Reader has stopped working. What do I do?

My last two emails received this week have attachments which will not open, previously was fine. Get message "Adobe Reader has stopped working. Windows will close the program and notify you if a solution is available" But I never hear any more. What is wrong?? Thank you

Please see if the solution posted in the KB article below works for you:
http://kb2.adobe.com/cps/928/cpsid_92870.html

Adobe reader has stopped working when opening tracker [vista & reader x]

Hello all,
I'm a developer and im constantly uninstalling and reinstalling reader x and acrobat pro x, but i typically have both installed. Recently, i uninstalled both reader x and acrobat x via Add/Remove Programs in windows Vista, and then later reinstalled them both, and now when i click the adobe tracker icon in my systray, it says adobe reader has stopped working. I've tried uninstalling, reinstalling and then rebooting, but that doesn't seem to help. Event viewer says:
Faulting application AcroRd32.exe, version 10.0.1.434, time stamp 0x4d456f48, faulting module mshtml.dll, version 9.0.8080.16413, time stamp 0x4d4cefa9, exception code 0xc0000005, fault offset 0x002be0d0, process id 0x1674, application start time 0x01cc04f02e5354a8.
Any help would be great.
Thanks!

This is strange. Can you try a couple of things:
1. Try launching Tracker in Acrobat. In Acrobat X, you will find it in Comment pane->Review->Track Reviews
2. Launch Reader in non-sandbox mode. For this, launch Reader and uncheck the option 'Enable Protected Mode at startup' in Reader Preferences->General. Close and re-launch Reader. Now launch Tracker.
Does it still crash in both the cases?

I have uninstalled and reinstalled the most current edition of Adobe Reader, including the patch. When I open a PDF file, the screen is first grey, then viewable, but the message "Adobe Reader has stopped working" comes up. How do I remedy this?

I have uninstalled and reinstalled the most current edition of Adobe Reader (11.9), including the patch. When I open a PDF file, the screen is first grey, then viewable, but then the message "Adobe Reader has stopped working" comes up. How do I remedy this?

RR,
One thing often tried first is to create a new document and File>Place the corrupted one to see how much may be rescued that way (remember to tick Paste remembers Layers in the Layer palette flyout/dropdown first, and to untick it afterwards).
Here is a website where you can see whether it can rescue the file, and if it can, you may pay for a subscription to have it done,
http://www.recoverytoolbox.com/buy_illustrator.html
and another similar website,
http://markzware.com/adobe-software/fix-illustrator-file-unknown-error-occurred-pdf2dtp-fi le-recovery/
As far as I remember, the former is for Win and the latter for Mac.
Here are a few pages about struggling with it yourself:
http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-illustrator-ai-file/
http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html
http://kb2.adobe.com/cps/500/cpsid_50032.html
http://kb2.adobe.com/cps/500/cpsid_50031.html
http://helpx.adobe.com/illustrator/kb/enable-content-recovery-mode-illustrator.html
Failing a full recovery, hopefully you have one or more earlier versions and/or bits of artwork saved before it happened.

With APTT and Adobe Reader QTP spy on a PDF document causes Adobe Reader to stop working

Hi,
We have the below configurations,
QTP Version 11
Adobe Reader 10.1.2
Adobe PDF Test Toolkit for Adobe Reader 10.1.1 onwards
Windows 7 64 bit OS
Internet Explorer 8
QTP shows AcroQTP in the Add-in page.
But when an object Spy is done on a PDF document we get the message "Adobe Reader has stopped working" and it crashes.
Please provide me a solution for this problem
Thanks,
Kruthika.

Hi
We have lately found that due to some of our changes in Reader 10.1.2 release, the plugins have broken.
They still continue to work with Adobe Reader 10.1.0 and 10.1.1 ON ANY ENVIRONMENT WITH ANY QTP VERSION.
For the time being, before Adobe roll out a fix, we would suggest you not to upgrade the Adobe Reader versions.
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Why does my Adobe Reader DC stop working when I click scroll down options?

I used to use PDF Suite 2014 Standard to view pdf files.
However, tonight a message appeared when I attempted to open files saying ..."if the document does not load then the pdf viewer may not be able to display this type of document"
I went to the website provided to download Adobe Acrobat Reader DC.
Although I was able to load pdf documents and fill in forms, the program repeatedly would crash whenever I attempted to click on scroll down options on forms.
Any help is appreciated
....and talk/write slowly for I am not super computer literate.
Regards,
Luisa

Dear Aedesh, Thank you for your assistance. I did all that you instructed below, regarding uninstalling, and using the Adobe Reader and Acrobat Cleaner Tool. I restarted my computer, then installed Adobe Acrobat Reader DC (for Windows 7, English and version: Reader DC 2015). I continue to have the problems: (1) When I attempt to use a scroll down option within a pdf form, the program stops working. (2) If I send the pdf to my iPhone, and I open the pdf, I receive the message "Please wait...if the message is not eventually replaced by the proper contents of the document, your pdf viewer may not be able to display this type of document..." However, when I send pdf's created earlier than 4-28-15, I am able to open in my iPhone.I am able to open on my laptop the pdf's created after 4-28-15, but have the scroll option issue (thank you in advance for your patience)Luisa
Luisa Montaini-Klovdahl, Ph.D.Licensed Psychologist &
Captain, US Army Reserves Medical Service Corps4153 Park Blvd
Palo Alto, CA 94306
Telephone: 650.384.6559
Facsimile: 650.384.6547 This e-mail may contain confidential patient information. If you have received this transmission in error, please delete and contact the sender.
From: aadeshs76610910 <[email protected]>
To: Luisa Montaini-Klovdahl <[email protected]>
Sent: Thursday, April 30, 2015 9:55 AM
Subject: Why does my Adobe Reader DC stop working when I click scroll down options?
Why does my Adobe Reader DC stop working when I click scroll down options?
created by aadeshs76610910 in Acrobat Reader - View the full discussionHi Luisa, Please follow the steps below :- 1) Uninstall Adobe Acrobat Reader DC. 2) Run the cleaning tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs3) Restart the computer.4) Install Adobe Acrobat Reader DC using this link Adobe Acrobat Reader DC Install for all versions Let me know if the issue persist. Regards,Aadesh If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7499212#7499212 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7499212#7499212 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in Acrobat Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

Just installed latest version of Adobe Reader on Windows 7: "Adobe Reader has stopped working" msg

Just installed latest version of Adobe Reader on new desk top with Windows 7. Most PDF files allow conversion to Word. Some do not allow conversion, only allows Adobe Reader XI, but I get "Adobe Reader has stopped working" message. Downloaded latest XI security update. Still get the error message that i has stopped working.

Wrong subforum? Goto the list at forums.adobe.com and check the right one for Reader

Adobe Reader has stopped working (Reader 12 v11.0.7)

In a work environment I have a department that works w/ several open PDFs at a time. This is essential to their job function. 100s of PDFs are opened and created daily. I need this Dept to be functional. Almost daily at random times of the day they are presented w/ the generic error of "Adobe Reader Has Stopped Working"
As someone w/ a computer science degree I have hunted to the end of the Internet for solutions. All are running on Windows 7 64bit systems. I uninstalled and reinstalled multiple times yet this continues to be an issue.
Does anyone have a suggestion to keep this from occurring so my Dept. does not have to re-do the PDFs they are working on?????
Thanks

I, too, have had the same experience.
An alternative is http://www.nitroreader.com/
You can enter text and add highlights to .pdf files with this appication.
If Adobe reads their own forum, seeing their competition recommended might get their attention. : - )
If not, you still win. : - ))
Cheers.

Adobe reader xi stopped working

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