Adobe thumbnail preview does not work in adobe acrobat 8.0

Hi ,
I have user login using his profile and suddenly his not able to view thumbnail preview of PDF file using navigation panel but the thumbnail preview
work in administrator profile.
Si, I guess some settings blocking in user profile to view thumbnail preview.
I have checked the settings that I know but it still does not work.
Please advise.
It is adobe acrobat 8.0 professional using win XP SP3

Thanks for answering my queries.
Could you please let get me the following details as well:
1. The version of Adobe Reader installed on your system.
2. The default PDF viewing application on your system. You can find the same by double clicking on a PDF on your system and see which application is used to render the PDF.
3. The value of the following registries:
HKEY_CLASSES_ROOT\Software\Adobe\Acrobat\Exe
HKEY_CLASSES_ROOT\AcroExch.Document.7\shell\Open\command
HKEY_CLASSES_ROOT\AcroExch.Document.7\shell\Read\command
Ankit

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