Adobe viewer, iPad retina, videos

How can I get the videos to show on Adobe viewer on my iPAD RETINA? Some videos I can view, but others I can't. On my iPad 2 I can view all the videos on the Adobe viewer.

Thank you for your reply.
I am making an apple app using Adobe's InDesign. To test my folio files, I
upload to the Adobe Cloud and view the folio file on my iPad 3 with the
Adobe Content Viewer. The text, jpegs and buttons and the videos play
according to the folio settings i  have chosen.  Screenshot #1 shows a page
of the folio article as it looks on Folio Preview. Screenshot #2 shows what
happens when I tap on Behind the Scenes button. The video comes on full
screen according to my Folio Overlay settings. Everything works according
to the folio settings when I view the article on my iPad 3.
THE PROBLEM
I recently purchased an iPad Air with the Retina Screen. When I tested my
InDesign folio with the Adobe Content Viewer on the new iPad Air, the text
and jpegs looked sharper and a lot cleaner than on the iPad 3. The buttons
worked according to my settings. The video, however, did not show up. I can
hear the audio. I can see the control panel, and I see the 'Done' when I
tap on the screen. But the screen remains black.
THE ANOMALY
Screenshot 3 shows the video button for Stuart. When I tap it on the iPad
Air, the audio comes on but the screen remains dark. I can see the controls
when I tap on the screen.
Screenshot 4 shows the InDesign page for James. Screenshot 5 shows the iPad
Air Retina shot of James. When I tap it on the iPad Air, the video and
audio respond according to the folio settings. (See Screenshot 6)
On the iPad 3, the folio responds according to the folio settings.
How can I remedy this situation? Whatever help anyone can give me would be
greatly appreciated.
KJC

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