Advice for damaged jack? Intermittent sound

I bought my Zen Micro on Ebay so I have no warrenty. I am wondering if anyone has come across any electronics repair places that repair this type of thing? All of the repair places I can find are for TVs and such. Or, can anyone advise me on how to get the thing open? I see some clips and stuff under the battery which I think can be fiddled with to remove the back? But I have no idea how...
To describe the damage more precisely; I used my player in my pocket at work and I kneel a lot stocking shelves. Well after kneeling too much with it in my pocket, it bent the headphones jack which damaged the jack of the inside of the player. The sound is exremely sensti'vely intermittent now.
Thanks for any advice.

There are numerous guides online for opening the case and more specifically repairing the dreaded "headphone jack problem" just google a few, although yours might not be exactly the same problem according to what you said happened. Anyway know that if anything is bent to the point of connections breaking soldering will be in orderMessage Edited by Kyman73 on 06-09-2006 0:57 PM

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