Advice needed regarding a - Adobe Photoshop Image 15 (.psd) - I can't open them correctly?

Hi folks,
  I recently agreed to work on some art for a friend, he sent me some files that appear on my PC as Adobe Photoshop Image 15 (.psd) - Only when i open them in my Photoshop CC (All updates installed that are available from the time this was posted) they don;t appear to be the correct images? I have Google'd the phrase above but nothing appear on my searches that would enlighten me to what i may need to open these files correctly? can anyone let me know if the file type above is meant for Photoshop or one of the many additional programs within adobe's CC? If it is a Photoshop format then i apologies for time wasting and it may be that the file was corrupted possible before being sent?
   Thank you for your time.

Does you friend also use Photoshop CC or does he use Photoshop CC 2014.  There may be some incompatibilities is some layers if he uses CC 2014..  However  CC should be able to open  .PSD file.   And Adobe Photoshop Image 5 type files like PSD, PDD extensions should be associated with Photoshop.

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