AE won't open on brand new MB Pro OS X 10.9.3

I just bought a brand new 15-inch Macbook Pro about one month ago (April 2014) which came with OS X 10.9.3. I immediately installed Adobe CS6. All the programs work fine except After Effects, which keeps giving me this message:
You can't use this version of the application "Adobe After Effects CS6" with this version of OS X. You have "Adobe After Effects CS6" 11.0.1
Anyone have any idea how to fix this? I've looked around for updates but it doesn't sound like updates to AE is the answer. HELP! I need AE for my business!!

Yes, the update is the answer. Install the After Effects CS6 (11.0.4) update:
http://adobe.ly/AE_CC_1201_Mavericks

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